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(NEWSER)– Texas Health Presbyterian Hospital hasn't exactly had a lot of good publicity lately: After the hospital first turned away Thomas Eric Duncan, he later died of Ebola; two of his nurses came down with the virus—one of whom took two flights just before she was diagnosed—as nurses decried hospital practices; and another worker who may have handled his samples hopped on a cruise ship.

Today, the hospital took out a full-page ad in two Texas newspapers with an open letter from Texas Health Resources CEO Barclay Berdan. "As an institution, we made mistakes in handling this very difficult challenge," he wrote, and changes will be made.

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