January 19, 2026 • 8 mins
From the calming magic of “cat TV” to why carrying a water bottle actually changes your life, the room shares their latest obsessions and hacks. Plus, the secret to winning with airlines, brands, and customer service—escalate or go social.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
It's time to go around the room with Elvis Duran
in the Morning show. We're in a room. Let's go
round the room. I love to see what's on your mind.
We have a special guest, Lee Schrager is going to
be contributing in just a moment. Don't be nervous. I'm nervous.
Oh god, uh Lee nervous. Never, We'll start with you, Gandhi.
What's on your mind today?
Speaker 2 (00:21):
Well, you guys are always giving me crap about wanting
to domesticate certain animals, and every day I see more
hope in how it can happen. A good friend of
mine just domesticated a pigeon that landed outside her home.
She moved the thing in because it was injured. It
will not leave now. And now she lives with this
pigeon named Lula, and they are having the best time ever.
(00:41):
She's potty training Lula.
Speaker 1 (00:42):
How do you potty train a pigeon?
Speaker 2 (00:44):
It's a great question. I'm glad you asked. So she
puts a little piece of paper towel and Lula has
just started to go on the paper towel. Then she
moved it over by the toilet. Lula comes in tries
to go in the toilet. It's crazy, but I can
domesticate these animals.
Speaker 3 (00:58):
I know it.
Speaker 2 (00:58):
There's proof everywhere.
Speaker 1 (00:59):
My god, you're so weird. You'd like to doctor do
little of our show.
Speaker 2 (01:02):
I wish she takes bath to the sink.
Speaker 1 (01:04):
Oh, so, next you're gonna get a raccoon.
Speaker 2 (01:07):
I want the rack. Well, I want two raccoons because
I want them to have company.
Speaker 1 (01:09):
Oh God, that's gonna be the biggest mess. They have thumbs.
They will wreck your house. Hey, what's going on there,
Producer Sam.
Speaker 3 (01:15):
This might sound ridiculous, but trust me, you can give
it a shot. If you want just something on in
the background of your life at home that's just a
little zen and not music, go to YouTube, live TV,
turn on cat television.
Speaker 1 (01:28):
Turn on cat television.
Speaker 3 (01:31):
There's television for dogs, and there's television for cats.
Speaker 1 (01:33):
I watched they drag a string across the floor.
Speaker 3 (01:37):
I've been watching this little stump of wood and birds
and squirrels eat snacks off it to the little sounds
of nature.
Speaker 1 (01:43):
It is so lovely. At first, we did dog TV because.
Speaker 3 (01:47):
You know, Savannah, but it's just a bunch of dogs
playing and it's not it's distracting.
Speaker 4 (01:50):
To me.
Speaker 3 (01:50):
I just want to watch the dogs have a good time.
This is just nature and birds and it's been lovely.
And I say it's on for Savannah, but really it's
it's on for me. Cat TV curious.
Speaker 1 (01:58):
It's so nice.
Speaker 2 (01:58):
I'm gonna put this on for DIGGI in front.
Speaker 1 (02:01):
Here's the thing, cats and dogs. You put them in
front of the TV. Some cats and dogs do see
what's on the TV. Some don't. It's kind of funny.
I don't know. Like one of my dogs can see
an animal running, a squirrel running across the TV screen
and Max can't, and Maxwell much I don't know.
Speaker 4 (02:16):
I don't know.
Speaker 1 (02:16):
It's kind of weird. So this works for the humans.
Speaker 5 (02:18):
What's going on there? Straight in eight, I don't drink
nearly enough water throughout the day. The only way that
I can kind of do it. Danielle and I have
figured this out.
Speaker 1 (02:26):
Is have a bottle that you carry around.
Speaker 5 (02:30):
And you've got a gift from our friends at Sandals
and they gave us these these Yettie bottles. And this
is not a commercial for anybody. I just know that
you're going to drink more water if you have a
dedicated bottle that you carry around.
Speaker 1 (02:42):
That is the only way. If you're thinking, oh, I'll
grab a cup of water here and there, Lee, I
know you look extremely dehydrated right now.
Speaker 6 (02:52):
I would like to tell you that the first thing
in the morning when I walk into my office. But
I want to steal your moment of whatever you're talking about.
I put out six bottles of Evian okay, and I
drink them throughout the day. I am a kidney donor
and I have to stay hydrated, so I drinking water
is really really important for it. They go back to Europe.
(03:12):
Some of us don't have enough money for Evyon, But
my god, there was such a little bit. Yes, but
you carry around a water bottle.
Speaker 1 (03:23):
You'll drink more wine, all right and clean it out please? Yes?
Speaker 5 (03:27):
Every week?
Speaker 1 (03:27):
What's up there, Danielle.
Speaker 7 (03:29):
So you guys remember the Pine Brothers cough drops. They
were the chewy glass drop okay. So I hadn't found
I couldn't find them for the longest time, thought they
didn't make them anymore. Well, I stumbled upon them in
CVS and I bought them. There's thirty cough drops in
the bag and I finished the bag in one day.
Speaker 2 (03:46):
You ate them like candy.
Speaker 1 (03:47):
Yes, sugar is it?
Speaker 7 (03:49):
But I don't know. Is it a bad thing to
eat that many cough drops in a day?
Speaker 1 (03:53):
Probably? What's the active ingredient in there? I don't even know.
Speaker 2 (04:00):
I didn't have.
Speaker 5 (04:03):
Dropped it for Cardo.
Speaker 6 (04:03):
He is me chewing, he goes not true them.
Speaker 1 (04:09):
Well, I don't know.
Speaker 7 (04:10):
They're delicious and I don't think you're supposed to eat
them like candy. I didn't even have a cough. I
just saw them, wanted them, and eate all thirty in
one day.
Speaker 1 (04:16):
Oh my god, that explains a lot today.
Speaker 2 (04:20):
You ate a lot of potentially menthol oh d xam,
which is a cops a president that works in.
Speaker 1 (04:25):
The way coughing.
Speaker 2 (04:26):
You looked at soil and benzocaine.
Speaker 1 (04:29):
Okaye addiction.
Speaker 7 (04:32):
I knew I could breathe better all that menthol line.
Speaker 1 (04:36):
Let's give it him with oh boy, all right. That's
why Daniel is the way she.
Speaker 6 (04:41):
So.
Speaker 4 (04:42):
I had an issue with an airline recently, and I've
been going back and forth through email with the customer care.
I called up the help desk and they said, look,
we can't touch your case because you already started it.
But here's how you get your way and your next
correspondence say I need you to escalate this to the
team lead please and have them call me back asap
(05:03):
at this phone number.
Speaker 1 (05:05):
Well, lo and.
Speaker 4 (05:06):
Behold, they solved my problem on the very next exchange email.
Speaker 1 (05:10):
So the people on the phone helped me with the
people in the email.
Speaker 4 (05:13):
There were different departments, but apparently as soon as you
go and you escalate on their ass, you're gonna you know,
good chances of getting your way or getting the keywords
or team lead. I need to speak to the team
lead immediately by phone, not buy this email correspondence, because
then they sit there and they get worried, like, oh
my god, you know I have to you know, they
(05:35):
don't want to escalate it to their boss, so they
solve the problem right then and there.
Speaker 1 (05:39):
The next time someone tells me they need to talk
to the team lead, I'm gonna.
Speaker 6 (05:43):
Do, you know what I do to leave anyone's curious.
I don't waste my time because it's so annoying. I
was dealing with an airline this weekend. Literally I could
not get any closure on trying to change my airline
ticket to Bogata. My whole Saturday morning was trying to
get out of two hundred dollars. I mean, I spent
five hours to save two hundred dollars.
Speaker 1 (06:01):
So what'd you do? I posted it?
Speaker 6 (06:03):
I said, will somebody at blank Airline be in touch
with me? I can't get any response from anybody. No
one's able to help me. And did they within the
hour on a Saturday morning.
Speaker 1 (06:15):
On social media? Closer than they listened to phones?
Speaker 5 (06:17):
Absolutely?
Speaker 6 (06:18):
And if they and if you if they made they said,
would you take it down? I said immediately, which I did,
And there you go. And I won't mention what airline
it was, Savianca.
Speaker 1 (06:27):
Why so you are our special guest on around the room.
What is on your mind today?
Speaker 6 (06:33):
Lee Schreger, I, you know the disappointment about what happened
to Sprinkles cupcakes.
Speaker 1 (06:37):
That is a sad story. So we started by that
incredible human being, Andy Nelson started.
Speaker 6 (06:45):
I remember the first time in LA having a Sprinkles
cupcake waiting in line for a coconut coke cupcake, and
I thought it was game changing. I think they sold
it and people ruined the brand that they're closing up.
And this morning I also was reading about what happened
to Sweet Greens. Sweet Greens stock was worth forty three
(07:06):
dollars a few years ago. Now it's worth eight dollars.
Speaker 1 (07:09):
What's happening you? Are they growing too fast? Are they
selling to people who don't know what they're doing.
Speaker 6 (07:13):
I think it's a combination of things. Something that they
did that was probably not smart. And I know these
guys very well. I put them on the Forbes list
of the most entrepreneur lists that I do many years
ago before they were really famous, and I've watched them grow.
They started doing things to compete with people, and they
started introducing French fries.
Speaker 1 (07:35):
What's it called a.
Speaker 6 (07:38):
Heateran, you know one of those. Yeah, they started having
air fried French fries, sweet greens. Oh, and I don't
think that's the reason. You know that they are into
shape and they're really smart, so I'm sure they'll figure
out the way. But something like Sprinkles which took off.
Speaker 7 (07:54):
And Sprinkles in my in Disney and they were everywhere.
Speaker 1 (07:58):
I mean Springs had like a.
Speaker 7 (07:59):
Sprinkle cupcake machine and ATM for the cupcake.
Speaker 1 (08:03):
Yeah, oh, I'm sure they were great. The same story
as Kathleen's cookies in the Habitat. It's the same thing.
And then she sold to this big company ruined the brand,
and now she started takes, and now she sold it
for billion dollars. It was great having you here today.
Lee Schreger has our special guest on Around See you
in South Beach
It's time to go around the room with Elvis Duran
in the Morning show. We're in a room. Let's go
round the room. I love to see what's on your mind.
We have a special guest, Lee Schrager is going to
be contributing in just a moment. Don't be nervous. I'm nervous.
Oh god, uh Lee nervous. Never, We'll start with you, Gandhi.
What's on your mind today?
Speaker 2 (00:21):
Well, you guys are always giving me crap about wanting
to domesticate certain animals, and every day I see more
hope in how it can happen. A good friend of
mine just domesticated a pigeon that landed outside her home.
She moved the thing in because it was injured. It
will not leave now. And now she lives with this
pigeon named Lula, and they are having the best time ever.
(00:41):
She's potty training Lula.
Speaker 1 (00:42):
How do you potty train a pigeon?
Speaker 2 (00:44):
It's a great question. I'm glad you asked. So she
puts a little piece of paper towel and Lula has
just started to go on the paper towel. Then she
moved it over by the toilet. Lula comes in tries
to go in the toilet. It's crazy, but I can
domesticate these animals.
Speaker 3 (00:58):
I know it.
Speaker 2 (00:58):
There's proof everywhere.
Speaker 1 (00:59):
My god, you're so weird. You'd like to doctor do
little of our show.
Speaker 2 (01:02):
I wish she takes bath to the sink.
Speaker 1 (01:04):
Oh, so, next you're gonna get a raccoon.
Speaker 2 (01:07):
I want the rack. Well, I want two raccoons because
I want them to have company.
Speaker 1 (01:09):
Oh God, that's gonna be the biggest mess. They have thumbs.
They will wreck your house. Hey, what's going on there,
Producer Sam.
Speaker 3 (01:15):
This might sound ridiculous, but trust me, you can give
it a shot. If you want just something on in
the background of your life at home that's just a
little zen and not music, go to YouTube, live TV,
turn on cat television.
Speaker 1 (01:28):
Turn on cat television.
Speaker 3 (01:31):
There's television for dogs, and there's television for cats.
Speaker 1 (01:33):
I watched they drag a string across the floor.
Speaker 3 (01:37):
I've been watching this little stump of wood and birds
and squirrels eat snacks off it to the little sounds
of nature.
Speaker 1 (01:43):
It is so lovely. At first, we did dog TV because.
Speaker 3 (01:47):
You know, Savannah, but it's just a bunch of dogs
playing and it's not it's distracting.
Speaker 4 (01:50):
To me.
Speaker 3 (01:50):
I just want to watch the dogs have a good time.
This is just nature and birds and it's been lovely.
And I say it's on for Savannah, but really it's
it's on for me. Cat TV curious.
Speaker 1 (01:58):
It's so nice.
Speaker 2 (01:58):
I'm gonna put this on for DIGGI in front.
Speaker 1 (02:01):
Here's the thing, cats and dogs. You put them in
front of the TV. Some cats and dogs do see
what's on the TV. Some don't. It's kind of funny.
I don't know. Like one of my dogs can see
an animal running, a squirrel running across the TV screen
and Max can't, and Maxwell much I don't know.
Speaker 4 (02:16):
I don't know.
Speaker 1 (02:16):
It's kind of weird. So this works for the humans.
Speaker 5 (02:18):
What's going on there? Straight in eight, I don't drink
nearly enough water throughout the day. The only way that
I can kind of do it. Danielle and I have
figured this out.
Speaker 1 (02:26):
Is have a bottle that you carry around.
Speaker 5 (02:30):
And you've got a gift from our friends at Sandals
and they gave us these these Yettie bottles. And this
is not a commercial for anybody. I just know that
you're going to drink more water if you have a
dedicated bottle that you carry around.
Speaker 1 (02:42):
That is the only way. If you're thinking, oh, I'll
grab a cup of water here and there, Lee, I
know you look extremely dehydrated right now.
Speaker 6 (02:52):
I would like to tell you that the first thing
in the morning when I walk into my office. But
I want to steal your moment of whatever you're talking about.
I put out six bottles of Evian okay, and I
drink them throughout the day. I am a kidney donor
and I have to stay hydrated, so I drinking water
is really really important for it. They go back to Europe.
(03:12):
Some of us don't have enough money for Evyon, But
my god, there was such a little bit. Yes, but
you carry around a water bottle.
Speaker 1 (03:23):
You'll drink more wine, all right and clean it out please? Yes?
Speaker 5 (03:27):
Every week?
Speaker 1 (03:27):
What's up there, Danielle.
Speaker 7 (03:29):
So you guys remember the Pine Brothers cough drops. They
were the chewy glass drop okay. So I hadn't found
I couldn't find them for the longest time, thought they
didn't make them anymore. Well, I stumbled upon them in
CVS and I bought them. There's thirty cough drops in
the bag and I finished the bag in one day.
Speaker 2 (03:46):
You ate them like candy.
Speaker 1 (03:47):
Yes, sugar is it?
Speaker 7 (03:49):
But I don't know. Is it a bad thing to
eat that many cough drops in a day?
Speaker 1 (03:53):
Probably? What's the active ingredient in there? I don't even know.
Speaker 2 (04:00):
I didn't have.
Speaker 5 (04:03):
Dropped it for Cardo.
Speaker 6 (04:03):
He is me chewing, he goes not true them.
Speaker 1 (04:09):
Well, I don't know.
Speaker 7 (04:10):
They're delicious and I don't think you're supposed to eat
them like candy. I didn't even have a cough. I
just saw them, wanted them, and eate all thirty in
one day.
Speaker 1 (04:16):
Oh my god, that explains a lot today.
Speaker 2 (04:20):
You ate a lot of potentially menthol oh d xam,
which is a cops a president that works in.
Speaker 1 (04:25):
The way coughing.
Speaker 2 (04:26):
You looked at soil and benzocaine.
Speaker 1 (04:29):
Okaye addiction.
Speaker 7 (04:32):
I knew I could breathe better all that menthol line.
Speaker 1 (04:36):
Let's give it him with oh boy, all right. That's
why Daniel is the way she.
Speaker 6 (04:41):
So.
Speaker 4 (04:42):
I had an issue with an airline recently, and I've
been going back and forth through email with the customer care.
I called up the help desk and they said, look,
we can't touch your case because you already started it.
But here's how you get your way and your next
correspondence say I need you to escalate this to the
team lead please and have them call me back asap
(05:03):
at this phone number.
Speaker 1 (05:05):
Well, lo and.
Speaker 4 (05:06):
Behold, they solved my problem on the very next exchange email.
Speaker 1 (05:10):
So the people on the phone helped me with the
people in the email.
Speaker 4 (05:13):
There were different departments, but apparently as soon as you
go and you escalate on their ass, you're gonna you know,
good chances of getting your way or getting the keywords
or team lead. I need to speak to the team
lead immediately by phone, not buy this email correspondence, because
then they sit there and they get worried, like, oh
my god, you know I have to you know, they
(05:35):
don't want to escalate it to their boss, so they
solve the problem right then and there.
Speaker 1 (05:39):
The next time someone tells me they need to talk
to the team lead, I'm gonna.
Speaker 6 (05:43):
Do, you know what I do to leave anyone's curious.
I don't waste my time because it's so annoying. I
was dealing with an airline this weekend. Literally I could
not get any closure on trying to change my airline
ticket to Bogata. My whole Saturday morning was trying to
get out of two hundred dollars. I mean, I spent
five hours to save two hundred dollars.
Speaker 1 (06:01):
So what'd you do? I posted it?
Speaker 6 (06:03):
I said, will somebody at blank Airline be in touch
with me? I can't get any response from anybody. No
one's able to help me. And did they within the
hour on a Saturday morning.
Speaker 1 (06:15):
On social media? Closer than they listened to phones?
Speaker 5 (06:17):
Absolutely?
Speaker 6 (06:18):
And if they and if you if they made they said,
would you take it down? I said immediately, which I did,
And there you go. And I won't mention what airline
it was, Savianca.
Speaker 1 (06:27):
Why so you are our special guest on around the room.
What is on your mind today?
Speaker 6 (06:33):
Lee Schreger, I, you know the disappointment about what happened
to Sprinkles cupcakes.
Speaker 1 (06:37):
That is a sad story. So we started by that
incredible human being, Andy Nelson started.
Speaker 6 (06:45):
I remember the first time in LA having a Sprinkles
cupcake waiting in line for a coconut coke cupcake, and
I thought it was game changing. I think they sold
it and people ruined the brand that they're closing up.
And this morning I also was reading about what happened
to Sweet Greens. Sweet Greens stock was worth forty three
(07:06):
dollars a few years ago. Now it's worth eight dollars.
Speaker 1 (07:09):
What's happening you? Are they growing too fast? Are they
selling to people who don't know what they're doing.
Speaker 6 (07:13):
I think it's a combination of things. Something that they
did that was probably not smart. And I know these
guys very well. I put them on the Forbes list
of the most entrepreneur lists that I do many years
ago before they were really famous, and I've watched them grow.
They started doing things to compete with people, and they
started introducing French fries.
Speaker 1 (07:35):
What's it called a.
Speaker 6 (07:38):
Heateran, you know one of those. Yeah, they started having
air fried French fries, sweet greens. Oh, and I don't
think that's the reason. You know that they are into
shape and they're really smart, so I'm sure they'll figure
out the way. But something like Sprinkles which took off.
Speaker 7 (07:54):
And Sprinkles in my in Disney and they were everywhere.
Speaker 1 (07:58):
I mean Springs had like a.
Speaker 7 (07:59):
Sprinkle cupcake machine and ATM for the cupcake.
Speaker 1 (08:03):
Yeah, oh, I'm sure they were great. The same story
as Kathleen's cookies in the Habitat. It's the same thing.
And then she sold to this big company ruined the brand,
and now she started takes, and now she sold it
for billion dollars. It was great having you here today.
Lee Schreger has our special guest on Around See you
in South Beach
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