Episode Transcript
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Speaker 1 (00:01):
Get your hairs together, and we're going to start to party.
Speaker 2 (00:04):
Start.
Speaker 3 (00:05):
I'm ready to party.
Speaker 4 (00:07):
The Elvis Duran After Party.
Speaker 5 (00:17):
The After Party Podcast. Are you guys ready to get irate?
Let's have it. Let's have an Amazonian Anger podcast. Okay, So,
have you ever received something from Amazon, opened it up,
and without doubt it's used. Now, I'm not talking about
(00:38):
a refurbished piece of electronics or something like that that
sometimes you can purchase while knowing you're purchasing it. I'm
talking to something that's blatantly used.
Speaker 4 (00:48):
Never know, No, I haven't.
Speaker 5 (00:49):
Never Well, see, as far as you know, I remember
one time we opened up a toaster. It had crumbs
in it.
Speaker 2 (01:00):
Oh my god, I don't know.
Speaker 5 (01:04):
And we sent it back and they did send a
new one. But yeah, maybe I was lucky.
Speaker 3 (01:08):
Anyone else good? Good.
Speaker 6 (01:11):
So my daughter we order, you know, the Sonny Angels,
the Little Figurines. So there was a really hard to
find series or something like that. We ordered one on
Amazon and it came and it was wrapped in the
cell of fame. When we opened it, there was an
open like a chopstick in it. You call it lip
lip bomb. It was open and used inside this sealed package.
You don't know how the hell it happened? What? Yes,
(01:33):
and obviously but they took it back.
Speaker 5 (01:38):
What about you, Nate?
Speaker 3 (01:40):
Okay, so I you know me, I have a slight
hearing issue. And I thought, okay, well I'm gonna get
these earplugs on Amazon. They're very well rated. Yeah, I'll
be able to sleep through the night because you could
sleep with them in And I get them and the
package looked a little funky, and so I pull it
out and what is this? There was earwax? God, and
(02:06):
so you know, I'm telling I'm like, I'm obviously not
keeping these in Amazon. To their credit, they returned it
brand new. Whatever.
Speaker 7 (02:13):
Uh.
Speaker 3 (02:13):
And then as I was telling my mom this, she goes,
you know what that happened to me with an iron?
I got an iron? There was still water in the
iron and a burn mark on the bottom.
Speaker 2 (02:23):
My cousin worked for Amazon in the returns department, and
they took back everything. He said, if you had seen
what would come through there and we had to just
take it. So they should have another department where it
should be. You can order it for cheaper. It's used,
but still good.
Speaker 3 (02:41):
You know, I have it?
Speaker 4 (02:41):
Oh, they do you can a lot of times when
you go to buy something, it will say new for
one price, I'm used for another price.
Speaker 1 (02:47):
I didn't even know that.
Speaker 5 (02:49):
Where do you draw the line, though? Would you be
okay paying a little less to find earwax.
Speaker 4 (02:57):
If it's going in or on my body?
Speaker 2 (02:59):
New? No, must be. I know people who will return
a book, like they'll read a book and then they'll
return it, And I'm like, I'm not buying a used
book because I think you were reading it in the
bathroom while you're on the toilet wiping your ass. I
do not want that book, thank you very much.
Speaker 4 (03:15):
I ordered an outfit once and when I got it,
it smelled really bad. So I wrote to the company
and said, hey, this thing smells, and they told me
to send back a picture. So I sent a picture
of me holding my nose.
Speaker 5 (03:28):
Take it, well, I mean, with all the volume of
things they ship every day, surely some of these things
are going to go to the wrong department and end
up on the wrong shelf and in the wrong box
in it back to you. Yeah, you know, I'm not
excusing that. Yeah, scary, go ahead.
Speaker 7 (03:45):
I saw a video that said that when you return stuff,
a lot depending on the price point, they burn it
a lot of times. If it's below a certain price point,
they actually burn the items and they never get used again.
So how can it wind up used in your house
unless it's a high ticket item. Now, I don't know
(04:05):
if the video I was watching was even truth, but
it was a real video and they were saying that
that's what happens when you return something in Amazon. It's
cheaper for them to destroy it.
Speaker 2 (04:16):
Oh really, I don't understand a lot of times though,
when you go to return something, depending on what it is,
they may say, don't worry about sending it back, We're
going to refund you. And then that happened with a
hair like I had a curling iron and it was
like fifty dollars. They were like, just keep it or
donate it.
Speaker 5 (04:31):
It actually costs them more to process to return and
sends you another one. It's like that with with the
dishes and stuff like William Sinoma, stuff like that. If
you order a set and then one one's broken, yeah,
so like we'll just send you a new set right
box items. It's a cheaper process to just send an
entire set to you rather than just one.
Speaker 6 (04:52):
What was that Scott said, I buy open box items.
I've bought a sink strainer for the sink. It was
thirty dollars cheaper because it's an open box. I mean,
who cares it's going to get full of crap and
the sink anyway.
Speaker 5 (05:01):
Mm hm.
Speaker 6 (05:02):
And you know the big those metal things that people
put planters on in the back of ever wor they
call staffs or something like that. I bought one of
those two. Who cares, It's just a piece of metal.
There's certain things that you can buy that are much
cheaper that somebody else returned.
Speaker 2 (05:14):
Who cares that?
Speaker 5 (05:16):
But as far as crumb from someone else's bread in
the toaster, it's like, I don't know. Yeah, you have
to say something, Garrett.
Speaker 3 (05:23):
Yeah.
Speaker 1 (05:23):
I actually had to just return a carbon monoxide We
bought one used and then there was a recall on it.
So Amazon said, just break it, send us a picture
of it broken, and then we'll get you a refund.
Speaker 3 (05:36):
So kidding me, really, So we had to take.
Speaker 1 (05:37):
A hammer, smash it, and then and send them a
picture of a smash carbonknock.
Speaker 5 (05:42):
Question question was that was that Amazon that said that,
or like a dealer that goes through Amazon?
Speaker 1 (05:47):
Well, I don't know who I'm talking. It's coming through
the Amazon, it's coming through the Amazon app, but I
don't know if it's specifically Amazon or Amazon the third
party seller.
Speaker 5 (05:55):
See that's something I would do. I'm like, just you know,
smash it with a hammer, send me a picture.
Speaker 3 (05:59):
You're good.
Speaker 2 (06:00):
Yeah, yeah, yeah, Nate.
Speaker 3 (06:02):
This isn't even just Amazon. This is a lot of stories.
So you guys know ari E, I right, yea, And
they're great. But I was talking to a guy went there,
I was buying something. So he goes, yeah, we're pretty busy.
You know a lot of people making returns and I'm like,
what are they returning? He goes all the stuff they
bought for winter and don't want to have anymore. So
people will buy seasonal stuff to do outdoor activities, and
(06:24):
then when the seasons he goes, in fall, we get
so many camping returns because people are done camping and
want to return.
Speaker 5 (06:32):
Then you buy it as a rattlesnake in it.
Speaker 2 (06:38):
People do that with with decorations too, Like standing online
at the return at the Whole Foods, this woman had
a huge inflatable pumpkin and I'm like, what are you doing?
He goes, I'm done with this, and it wasn't even
in a bus. She just hands into the guy at
Whole Foods. He's like shoving it down into a plastic God,
you use that.
Speaker 4 (06:57):
That is not cool that they should have shorter returns policy.
Really should, Like you don't get ninety days after the
season to turn it.
Speaker 2 (07:04):
Halloween costumes, if you go into a spirit Halloween, there's
a date that you can't return it anymore. That's not
how it is on Amazon. So you could wear your
Halloween costume and then return it a month later.
Speaker 5 (07:15):
That is it's all. And you know they have calculated
the cost of taking it back. They calculate, and then
what are they gonna do to it? Restalk it. They're
gonna have to maybe clean it and put it in
a box and put it back. It costs them more
to do that. Then just let you burn it.
Speaker 7 (07:32):
How do y'all feel about an air mattress that's been
returned after being slept on?
Speaker 4 (07:36):
Why that's not cool?
Speaker 5 (07:42):
A mattress who you sweat on it all night and
y'all the mites come off your body?
Speaker 2 (07:47):
Who would have known?
Speaker 5 (07:48):
No, you don't know, especially slept there? Oh was it
your friend told Darren, darn, what the hell, what does
he need to blow up mattress?
Speaker 4 (08:00):
He slept on it and.
Speaker 2 (08:04):
Even one night, four nights.
Speaker 1 (08:06):
No, it's not.
Speaker 7 (08:09):
People wearing return dress.
Speaker 4 (08:13):
It's still trashy. It doesn't mean it's not trashy.
Speaker 2 (08:14):
And people do get like I think if you make
too many I don't know about Amazon, but other places,
if you make too many returns, they'll put you on
the list.
Speaker 7 (08:23):
Have doors.
Speaker 5 (08:24):
There are stores that won't let you walk through the
door the.
Speaker 3 (08:28):
Shop or getting tall Darren's ringworm right now? Oh my god.
Speaker 2 (08:37):
You remember the catalog stores before, like Amazon, back in
the day, like Consumers and Member.
Speaker 3 (08:44):
Yeah.
Speaker 2 (08:44):
So I worked at Consumers in the back and somebody
tried to return a baby potty with poop in it.
I'm noting it was in the box. I walked in
the back and I said to my manager at the time,
what do I do with this? He said, we I'm sorry,
we'll take things back, but we cannot take that back.
Speaker 4 (09:01):
I mean, you.
Speaker 2 (09:02):
Clean the damn party out before you come and try
returning with disgusting All.
Speaker 5 (09:07):
Right, Well, enough of this, Please feel free to text
us at fifty five one hundred. Let us know about
your return issues. What have you been sold that obviously
had been sold before.
Speaker 3 (09:17):
We'd love to.
Speaker 5 (09:17):
Hear from you, and thanks for hanging out with us.
Have a great day or.
Speaker 3 (09:21):
Night or whatever.
Speaker 2 (09:23):
The elvist Ran after party