Episode Transcript
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Speaker 1 (00:00):
Don't answer the phone. Elvis durand Elvis Duran's phone tap.
Speaker 2 (00:04):
Dear Elvis, my coworker, Aaron just bought a computer. She
just finished paying it off, but she's had run in
after run in with the customer service department along the way.
Sometimes they call her and claim that her payments have
been late. She was so happy to have finished dealing
with them. She paid it all off. Wouldn't it be
funny though, if they called her and claimed her last
(00:24):
payment never arrived and she still owes money on this computer.
She can't figure out. I hope to hear from you, guys.
That comes to us from Heather. All right, so Scary
is going to do Heather's phone tap on her friend erin.
Speaker 3 (00:35):
Heather's going to be listening in on the other line.
Speaker 2 (00:37):
Shall we go?
Speaker 3 (00:38):
Mm hmm, Hello, I'm looking for Aaron, please, Peter fits.
Speaker 1 (00:45):
Well from how you doing good?
Speaker 4 (00:46):
How are you?
Speaker 5 (00:47):
I'm looking through here. I noticed you had purchased a
computer a few months back. Then we never received your
last payment.
Speaker 4 (00:53):
No, I paid it off, sir, last month. You did, Yes,
I did, because I had it out with one of
your customer representatives. I have no idea Okay, Okay, I
paid it off. I asked him how much I owed,
and I paid it off. This is not nothing personal
to you. I just don't like my computer, don't like
the service, nothing about it.
Speaker 3 (01:11):
Really.
Speaker 4 (01:11):
Yeah, I really honestly despise his computer more than you
could ever imagine.
Speaker 5 (01:15):
How computers are made of only the finest components, ma'am.
Speaker 4 (01:18):
Yeah, I understand that. I'm just not happy, and that's
why I paid this off.
Speaker 5 (01:22):
Well, I got all kinds of charges racking up here,
the charges, late fees of thirty dollars for what because
we never received that check?
Speaker 4 (01:28):
Okay, sir, I understand that. But when your customer representative
called me, I told him pay off the account. Who
was this I don't know. I was on my cell
phone because it was a Sunday.
Speaker 3 (01:38):
You don't write these things.
Speaker 4 (01:39):
Down, not when I'm driving, sir.
Speaker 3 (01:41):
That's not good.
Speaker 4 (01:42):
Can I have a manager please?
Speaker 3 (01:44):
I am the manager, and you want to speak to
the person in national.
Speaker 4 (01:47):
You know what? Actually I do. I cannot believe. I
am floored that you are speaking to one of your services.
I am floored. I want to a manager over you.
Speaker 5 (01:55):
I am floored that you have the audacity not to
pay your bills on time.
Speaker 4 (02:01):
Excuse me, sir, I don't think that's any of your business.
And I do pay my bills on time. I want
somebody else to speak to. I will not speak to
you anymore. And you know what, and another thing, Come
get your computer back from me, because I swear to
God I will find a complain against your company so quick.
Speaker 3 (02:13):
You really want me to come take the computer back?
Speaker 4 (02:15):
Absolutely, sir. My husband will be waiting there for you.
Speaker 5 (02:17):
You're not getting your money back, and I'm reporting you
to the credit bureau.
Speaker 4 (02:21):
That is fine.
Speaker 3 (02:22):
Yeah, I hope you're not applying for a home loan
at any time soon.
Speaker 4 (02:24):
You know what, that's none of your business, sir.
Speaker 3 (02:26):
I have the power to screw up your entire credit
right now.
Speaker 4 (02:29):
What do you think you are? What is your telephone number? Sir?
Speaker 3 (02:33):
First of all?
Speaker 4 (02:34):
What is your telephone? Don't first of all me? What
is your telephone?
Speaker 3 (02:37):
Did somebody get up on the wrong side of the
bed this morning? What a bed?
Speaker 4 (02:41):
I woke up on?
Speaker 3 (02:42):
Someone's so cranky today?
Speaker 4 (02:44):
I am? I am florid, sir. I am hanging up
on you. I want a number from I want a number.
Speaker 3 (02:48):
For I'm trying to handle this like a human. You're yes,
I am.
Speaker 4 (02:53):
You are not.
Speaker 3 (02:54):
I'm a people person.
Speaker 4 (02:55):
Oh you're not. I am a pole. The way you
are speaking to me. You don't speak to your customers.
Speaker 3 (02:59):
Like can I ask you a question? Why are you
raising your voice?
Speaker 4 (03:03):
I'm upset with you. You didn't speak to me like this.
Speaker 3 (03:05):
Why are you raising your voice?
Speaker 4 (03:08):
This is any discussion?
Speaker 3 (03:09):
What do you do for a living?
Speaker 4 (03:11):
I think you're a rude, arrogant person, and I don't
want to speak to you.
Speaker 3 (03:14):
Really, I've been working here for twenty years.
Speaker 4 (03:18):
Is it so hard to get a number? You know what?
Actually I have a number. I'll have somebody else.
Speaker 3 (03:21):
Okay, just just sjot this down.
Speaker 4 (03:23):
Yep.
Speaker 5 (03:23):
My name is Peter and my number is one eight
hundred two four to two zero one hundred.
Speaker 4 (03:30):
I'll have my husband Coy.
Speaker 3 (03:31):
Yeah. Just ask for Elvis Durant because you've been phone tapped.
Speaker 4 (03:34):
No freaking wife.
Speaker 3 (03:40):
Aaron Heather played a phone tap.
Speaker 4 (03:43):
I feel like something. Ask Oh my god, I hear
you right now.
Speaker 1 (03:48):
Elvis Duran phone.
Speaker 3 (03:51):
This phone tab was pre recorded with permission granted by
all participants.
Speaker 1 (03:55):
The Elvis Duran phone tap only on Elvis Duran in
the morning show h