November 28, 2025 • 7 mins
This week Kevin Milne wants to give a boutique business their flowers.
All Better is a toy repair business run by Janice in Te Awamutu. She specialises in fixing wooden puzzles for kids – a service Kevin was in dire need of after their dog caused a bit of damage to their vintage family puzzle.
If you’re in need of her services, you can contact her via email: jgdownhome@yahoo.co.nz
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Episode Transcript
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Speaker 1 (00:09):
You're listening to a podcast from News talks'd be follow
this and our wide range of podcasts now on iHeartRadio.
Speaker 2 (00:17):
Six then minutes past nine on News Talks. Thank you
very much for your text this morning. Jack definitely should
be on the retailer's shoulders to cover the costs. The
Ministry of Education should cover it in the short term,
and then they should sue Camart and the other retailers
as a collective. I mean, it just seems to me
I would be lying if I said I knew every
(00:38):
single word and every single implication and requirement on retailers
under the Consumer Guarantees Act. But it does seem to
me extraordinary that retailers wouldn't have ultimate liability for this.
If retailers and obviously manufacturers, but retailers as the kind
of front window or as the shop window, the literal
(01:00):
shop window in this case, didn't have responsibility for this.
But at the very least, I just think there's a
risk that schools are being forced to kind of fight
for the US in isolation at the moment. And yeah,
I you know, it would just be so frustrating when
you're dealing with all of those immediate health and safety issues,
trying to make sure that your space is safe for
(01:23):
children to then be thinking where are we going to
find the tens of thousands of dollars that's going to
cost to cover all of this. I'll get to more
your feedback in a couple of minute. Heaves A text
coming in ninety two to ninety two is the text
number if you want to send us a keep a
Milne is with us this morning, killeder Kevin, good.
Speaker 3 (01:37):
Morning, good a Jack. Good on you for getting into
the subject. And it is outrageous, isn't it that a
real retailer can abdicate responsibility in the way and direct
customers to manufacturers in China? For goodness sake? Now, I
think I did know those consumer laws back to front
(01:59):
in my day. Yeah, so it's fifteen years and so
they fair go. There may have been some changes, but
in the past you could not do that. No, you
took responsibility yourself. Yeah, and you may want to share
the costs with the manufacturer. You may want to bundle
all your costs over to the manufacturer, but that was
(02:21):
up to you as a retailer in terms of your
relationship with the with the consumer, you had to sort
them out.
Speaker 2 (02:30):
I think it's it's important point out it's not just
came out who's been selling the sand, So they were
the ones who were selling the sand that we had
for which we had the original recall. But so in
the last week it's been revealed, you know, they've done
more testing and they found that these other colored sand
products three this week that have been sold at different
places also have traces of asbestos in them. I mean,
you know, I think it came out as being a
(02:52):
pretty responsible retailer personally. I mean, they've had huge success
in the last few years, huge growth across the country
in the last few years. So yeah, you'd certainly look
to them and expect them to do the right thing.
So yeah, I'm glad. Well maybe we can get you
on the case. Kevin fifteen years back of the story.
Speaker 3 (03:09):
Blimey, Yeah, this is where you needed Fair go really.
Speaker 2 (03:13):
Absolutely absolutely no. I mean, I think I think it's
outrageous that schools are being at the very least feel
like they are fighting this on, you know, by themselves
at the moment. I think it's that righteous and underreporter.
So we're going to bang the drum, Kevin. We're going
to bang the drum got on. We will how you
want to give a little bouquet to a little home
business this week that fixes puzzles.
Speaker 3 (03:32):
Yeah, well, at home here we have a vintage wooden
children's puzzle nineteen fifty s. I'd guess it's a toy
family of six, with each member of the family hand
painted on a thick wooden piece a thick piece of
wood that fits into identically matching slots on a varnished
(03:54):
wooden base. So you've got these these figures and you
slide them into a little into a little I don't
know indent in the in the wood. Each wooden painted
family member has a distinct sort of cut out shape
to match the slot on the board. Our kids enjoyed
it a lot, fitting each member into the slot. We
(04:17):
had it out to give to our grandchildren to play with,
but Sid, our one year old retriever, found it first.
He bit the head off the father of the family
and swallowed it. We were sad about this. It was
a beautiful old toy. But my wife Linda, who's kindy teacher,
heard there was a one woman business in Tawamutu that
(04:40):
fixed puzzles. It has the lovely name All better, the
sort of thing you say to a kid when you've
fixed something. Anyway, we sent the precious puzzle with the
headless dad off to Janice at all Better in Tiowa Mutu,
with no great hopes that its vintage charm could be recreated. Well,
the puzzle was back in our letter box five days later.
(05:03):
It looked stunning. Clearly Janice who runs the place. No,
there is a thing or two about vintage artwork and puzzles.
But why I tell the story was that with the
puzzle came the invoice for exceptionally skillful work. The bill
came to twenty three dollars fifty, which included freight and
(05:23):
handling of thirteen dollars fifty. In other words, Janie did
this outstanding work for ten bucks. Yeah, yeah, Jack. We've
heard a lot this week about how our giant industry
is at turning the economy around, and that's great, But
I think of Janice doing brilliant work on her own
in Tiawa Mutu. In my mind, she deserves as much
(05:46):
credit as the CEO of fon Terror. So if you
need kids puzzles, fixed listeners, Jane's email address will be
up on news talks Edb's website to be online.
Speaker 2 (06:00):
So yes, going to be a welmcare Yeah, yeah, well
I'd like to take a bruner.
Speaker 3 (06:06):
Yeah, she's not going to get a fright because I
rung up and I said, look, I want to do
something to help you. This is fantastic. Yeah, the work
that you've done. And so she knows that she may
get inundated, but we'll see what happens.
Speaker 2 (06:21):
Yeah, Hey, Kevin, bit of a moment last night at
TV's oh yeah.
Speaker 3 (06:26):
Which i'd been there, you know. I think in a way,
Simon's kind of my link with the people that are
now on TV Yeah, and it would have been a
great opportunity to have caught up with all you all
you guys, there's no there are very very few opportunities
for that.
Speaker 2 (06:45):
Yeah, that's true. Yeah, I'm sorry you went there. It
was it was a really special moment. So Simon Dello
read his last bulletin having been at tv Z for
I think thirty years, and and came out and then
you know, and they did the you know, I just
thought it was like so professional up to the last
you know, syllable of the last word, Like it was
(07:05):
just it was classic Simon.
Speaker 3 (07:08):
He's utterly professional. Yeah yeah, but actually quite Alarica now
and well back in the when I was around there,
quite Alarican outside of the nut Yeah yeah, yeah, he
likes to have a bit of fun.
Speaker 2 (07:24):
Yeah, absolutely, he certainly does.
Speaker 3 (07:26):
He is a real character.
Speaker 2 (07:27):
But and he came out and you know, everyone, everyone
was there, and you know, there was just some lovely
speeches and and it was a real sort of moment. Actually,
it felt like it felt like a really kind of
significant moment.
Speaker 3 (07:39):
It was.
Speaker 2 (07:39):
It was very special.
Speaker 3 (07:40):
So that's right. He deserves the brilliant farewell.
Speaker 2 (07:45):
Yeah, absolutely, Hey, thank you so much. Given we will
keep moving, catching him very soon. Kevin melm with us
this morning. Like he says that email addressed to be
up on the news Talks, he'd be website.
Speaker 1 (07:55):
For more from news Talks. He'd be listen live on
air or online and keep our shows with you wherever
you go with our podcast on iHeartRadio.
You're listening to a podcast from News talks'd be follow
this and our wide range of podcasts now on iHeartRadio.
Speaker 2 (00:17):
Six then minutes past nine on News Talks. Thank you
very much for your text this morning. Jack definitely should
be on the retailer's shoulders to cover the costs. The
Ministry of Education should cover it in the short term,
and then they should sue Camart and the other retailers
as a collective. I mean, it just seems to me
I would be lying if I said I knew every
(00:38):
single word and every single implication and requirement on retailers
under the Consumer Guarantees Act. But it does seem to
me extraordinary that retailers wouldn't have ultimate liability for this.
If retailers and obviously manufacturers, but retailers as the kind
of front window or as the shop window, the literal
(01:00):
shop window in this case, didn't have responsibility for this.
But at the very least, I just think there's a
risk that schools are being forced to kind of fight
for the US in isolation at the moment. And yeah,
I you know, it would just be so frustrating when
you're dealing with all of those immediate health and safety issues,
trying to make sure that your space is safe for
(01:23):
children to then be thinking where are we going to
find the tens of thousands of dollars that's going to
cost to cover all of this. I'll get to more
your feedback in a couple of minute. Heaves A text
coming in ninety two to ninety two is the text
number if you want to send us a keep a
Milne is with us this morning, killeder Kevin, good.
Speaker 3 (01:37):
Morning, good a Jack. Good on you for getting into
the subject. And it is outrageous, isn't it that a
real retailer can abdicate responsibility in the way and direct
customers to manufacturers in China? For goodness sake? Now, I
think I did know those consumer laws back to front
(01:59):
in my day. Yeah, so it's fifteen years and so
they fair go. There may have been some changes, but
in the past you could not do that. No, you
took responsibility yourself. Yeah, and you may want to share
the costs with the manufacturer. You may want to bundle
all your costs over to the manufacturer, but that was
(02:21):
up to you as a retailer in terms of your
relationship with the with the consumer, you had to sort
them out.
Speaker 2 (02:30):
I think it's it's important point out it's not just
came out who's been selling the sand, So they were
the ones who were selling the sand that we had
for which we had the original recall. But so in
the last week it's been revealed, you know, they've done
more testing and they found that these other colored sand
products three this week that have been sold at different
places also have traces of asbestos in them. I mean,
you know, I think it came out as being a
(02:52):
pretty responsible retailer personally. I mean, they've had huge success
in the last few years, huge growth across the country
in the last few years. So yeah, you'd certainly look
to them and expect them to do the right thing.
So yeah, I'm glad. Well maybe we can get you
on the case. Kevin fifteen years back of the story.
Speaker 3 (03:09):
Blimey, Yeah, this is where you needed Fair go really.
Speaker 2 (03:13):
Absolutely absolutely no. I mean, I think I think it's
outrageous that schools are being at the very least feel
like they are fighting this on, you know, by themselves
at the moment. I think it's that righteous and underreporter.
So we're going to bang the drum, Kevin. We're going
to bang the drum got on. We will how you
want to give a little bouquet to a little home
business this week that fixes puzzles.
Speaker 3 (03:32):
Yeah, well, at home here we have a vintage wooden
children's puzzle nineteen fifty s. I'd guess it's a toy
family of six, with each member of the family hand
painted on a thick wooden piece a thick piece of
wood that fits into identically matching slots on a varnished
(03:54):
wooden base. So you've got these these figures and you
slide them into a little into a little I don't
know indent in the in the wood. Each wooden painted
family member has a distinct sort of cut out shape
to match the slot on the board. Our kids enjoyed
it a lot, fitting each member into the slot. We
(04:17):
had it out to give to our grandchildren to play with,
but Sid, our one year old retriever, found it first.
He bit the head off the father of the family
and swallowed it. We were sad about this. It was
a beautiful old toy. But my wife Linda, who's kindy teacher,
heard there was a one woman business in Tawamutu that
(04:40):
fixed puzzles. It has the lovely name All better, the
sort of thing you say to a kid when you've
fixed something. Anyway, we sent the precious puzzle with the
headless dad off to Janice at all Better in Tiowa Mutu,
with no great hopes that its vintage charm could be recreated. Well,
the puzzle was back in our letter box five days later.
(05:03):
It looked stunning. Clearly Janice who runs the place. No,
there is a thing or two about vintage artwork and puzzles.
But why I tell the story was that with the
puzzle came the invoice for exceptionally skillful work. The bill
came to twenty three dollars fifty, which included freight and
(05:23):
handling of thirteen dollars fifty. In other words, Janie did
this outstanding work for ten bucks. Yeah, yeah, Jack. We've
heard a lot this week about how our giant industry
is at turning the economy around, and that's great, But
I think of Janice doing brilliant work on her own
in Tiawa Mutu. In my mind, she deserves as much
(05:46):
credit as the CEO of fon Terror. So if you
need kids puzzles, fixed listeners, Jane's email address will be
up on news talks Edb's website to be online.
Speaker 2 (06:00):
So yes, going to be a welmcare Yeah, yeah, well
I'd like to take a bruner.
Speaker 3 (06:06):
Yeah, she's not going to get a fright because I
rung up and I said, look, I want to do
something to help you. This is fantastic. Yeah, the work
that you've done. And so she knows that she may
get inundated, but we'll see what happens.
Speaker 2 (06:21):
Yeah, Hey, Kevin, bit of a moment last night at
TV's oh yeah.
Speaker 3 (06:26):
Which i'd been there, you know. I think in a way,
Simon's kind of my link with the people that are
now on TV Yeah, and it would have been a
great opportunity to have caught up with all you all
you guys, there's no there are very very few opportunities
for that.
Speaker 2 (06:45):
Yeah, that's true. Yeah, I'm sorry you went there. It
was it was a really special moment. So Simon Dello
read his last bulletin having been at tv Z for
I think thirty years, and and came out and then
you know, and they did the you know, I just
thought it was like so professional up to the last
you know, syllable of the last word, Like it was
(07:05):
just it was classic Simon.
Speaker 3 (07:08):
He's utterly professional. Yeah yeah, but actually quite Alarica now
and well back in the when I was around there,
quite Alarican outside of the nut Yeah yeah, yeah, he
likes to have a bit of fun.
Speaker 2 (07:24):
Yeah, absolutely, he certainly does.
Speaker 3 (07:26):
He is a real character.
Speaker 2 (07:27):
But and he came out and you know, everyone, everyone
was there, and you know, there was just some lovely
speeches and and it was a real sort of moment. Actually,
it felt like it felt like a really kind of
significant moment.
Speaker 3 (07:39):
It was.
Speaker 2 (07:39):
It was very special.
Speaker 3 (07:40):
So that's right. He deserves the brilliant farewell.
Speaker 2 (07:45):
Yeah, absolutely, Hey, thank you so much. Given we will
keep moving, catching him very soon. Kevin melm with us
this morning. Like he says that email addressed to be
up on the news Talks, he'd be website.
Speaker 1 (07:55):
For more from news Talks. He'd be listen live on
air or online and keep our shows with you wherever
you go with our podcast on iHeartRadio.
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