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July 12, 2026 16 mins

This week we're doing something a little different on We Need To Talk, Toni's sitting down on her own to give you some of her most helpful tips and tricks to becoming a more confident communicator.

Nowadays nearly everyone has to do some form of public speaking, whether you're presenting to collegues at work, coaching your kids' sports team, or selling yourself to potential employers, it's something you've got to do in your day to day life. 

From simple things such as asking yourself 'if not me then who?' to realities such as 'confidence comes from experience', this episode is full of practical advice for anyone who wants to be a more skilled and confident communicator. 

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Speaker 1 (00:00):
We Need to Talk, Tony Street's lifestyle and Wellness podcast.

Speaker 2 (00:07):
Hello, it is great to have you with us on
We Need to Talk. Now. We're doing things slightly different today.
I don't have a guest. The guest is myself. And
the reason I thought I would do this podcast is
because I have a new business called Confident Communication, where
I help people become better at public speaking, and that
is people from all different walks of life. I have

(00:29):
an online course, but I also do a lot of
keynote speaking, and I do a lot of m seeing
and hosting of events. And it is something that a
lot of people struggle with, even people that have had
to do it for a long time, they still dread it.
They still hate the feeling of getting up in front
of others and potentially being judged. And it's something that
I have seen time and time again and increasingly. The

(00:52):
other reason is increasingly we are being asked to public
speak in all different ways. So in your workplace, you
might have to get up and give a keynote speech,
you might have to lead a presentation. Increasingly people are
being asked to host panel discussions. You might be wanting
to film videos for social media, and you want to

(01:13):
come across natural on camera and you're not sure how
to do it. I've been doing it now for twenty years. Well,
the camera part have been doing for twenty years for sure.
The only difference is the camera has changed from a
television camera to now my phone for social media. I've
also been MCing for years. I hosted the New Zealander
of the Year. I've been doing that for twelve years now,

(01:34):
and I have most recently got into keynoting and speaking
a lot on resilience and how to push through and
come out the other side authentic and with your personality intact.
So I'm going to go through a few things that
I use, a few of the tools that I use
to actually enjoy public speaking, because I too was in

(01:55):
the camp of hating it. So my public speaking journey
started when I I was very young. I would say
I was a confident kid, but I absolutely still felt
all of those nerves when I would get up and
speak in front of people. But very early on at
high school, I threw myself into speech competitions. I was
head girls, so I had to speak in front of

(02:16):
my school assembly, and I captained a couple of the
sports teams I was in, so I got that early practice.
Even if I didn't want it. It was thrust upon
me because of the roles that I had. And that
is one of the key things I will talk about
is having the opportunity to speak makes you better at it.
You just have to put your hand up. So I'll

(02:37):
go through a few things that have made me feel
much better about it. If I get asked to speak, now,
I don't have the dreads for a week or two beforehand.
I used to up until probably four or five years ago.
I would get asked to speak, and although I could
see the benefit in speaking, I still had that thing
hanging over me and I would constantly think about it

(02:58):
and question whether I was going to be good and
it or not. And when you think about it, that
is what I do for a living. So if I'm
questioning myself, then there will definitely be some of you
doing the same thing. So the first piece of advice
I have got is that you have to tell your
brain that you enjoy doing it, even if it's not

(03:18):
what you're actually feeling. So whenever I get asked to
do any form of public speaking, the first thing I
will do is yay, I get this opportunity, how exciting.
Even if I'm not one hundred percent and I'm thinking,
oh gosh, this is going to be hard and I
don't know if I can do this particular job. I
make sure that I tell myself that I'm going to

(03:40):
enjoy it, that I am capable of doing it, that
it's going to go well, and how lucky I am
I for this opportunity, because that is the neuroplasticity. Neuroplasticity
part of the equation. What you tell yourself is how
you will eventually be. And I'm a massive believer in this.
When comes to public speaking, you cannot get excited about

(04:03):
an opportunity when in the back of your mind you're
doubting yourself and you're thinking you're not good enough, and
you're thinking of all the potential things that can go wrong.
So that is the first thing I would do, is
tell your brain how you want it to be. I'm
looking forward to this. It's going to go well. I'm
an expert. It's going to be a great opportunity for me.

(04:24):
The second thing is a bit of a mantra that
I believe in, and that is, if not me, then
who so what will often happen when people get asked
is they will instantly go to why have they asked me?

Speaker 1 (04:38):
Like?

Speaker 2 (04:38):
Why did that person ask me I'm not qualified to
do this? Why And you look sideways at a colleague
and think, why didn't they ask them? You've got to
remember one, they've asked you for a reason, so they
must think you're capable, even if you don't. Often you
are the most experienced person to talk about the topic.
People don't think they're experts. But what defines an expert

(05:01):
someone who has lived experience. And often you can be
in an industry for five, ten, twenty years and that
counts for something. That experience is invaluable. It means you
have lived it and you are in a better position
than people who haven't had those experiences. So you have

(05:22):
to you have to really back yourself and you need
to tell yourself if it's not me, if I'm not
going to take up this opportunity, who will? And then
you start to look sideways and you think will they
do as good a job as me? Not necessarily? Or
if I say no, they might take the opportunity, and

(05:42):
where might that lead for them? You know, where might
that lead? They say yes, I say no, and suddenly
they're getting the promotion, they're getting asked to go again,
they're getting to go on the cool trip purely because
they've put their hand up and they've said yes, I
will do it. So I'll repeat that again. If not me,
than who If I don't do this, who else is

(06:03):
going to steal my opportunity? Or who else is capable?
Who else has the experience that I have. Remember that
confidence comes from doing. Like I think, a lot of
people say I'm not confident enough to take that opportunity,
when that's actually rubbish. The confidence comes from actually doing
the thing. And I know this for certain because the

(06:26):
more public speaking I have done, and I've done a
lot in the last two years as I've launched my
new business. The more I do, the more confident to
my ability I am. Because every opportunity I learn new things,
I get less nervous. I find out what I'm good
at what I'm not so good at, and that means
that I can tweak it each time I speak. If

(06:48):
you say no to opportunities, you're not giving yourself a
chance at all. And the problem is if you say
no to things, there will be a time where you
are you have to speak and you will have had
no practice, and you do not want to be in
that position where you have to speak in a really
important setting and you've had no practice at all. So

(07:10):
say yes to the opportunities because you're better to have
opportunities at the micro level before you get really asked
to do something that's super important. You don't want to
have to go into that cold and I think most
people do that. So confidence comes from doing. You don't
need the confidence beforehand. You say yes and you'll sort
out the confidence later. Recognize that you are already the expert.

(07:34):
And I touched on this at the start. Okay, don't
doubt yourself. You've been asked for a reason. You have
experience and that means something. Take me starting my confident
communication business as an example. So I've been broadcasting for
twenty years as a reporter, as a presenter, I host
this podcast. I've hosted New Zealander of the Year for

(07:56):
twelve years, and yet I didn't really see myself as
an expert. If I'm not an expert, then who else is.
I've literally been doing it for twenty years. So I
think you become an expert when you start doing the
thing and telling people that you do it. And in
the last year, because I've started up a business, Confident Communication,

(08:17):
I'm now getting so many people asking me to keynote
and to MC their events, far more than I ever was,
purely because I have said, this is my business, this
is what I specialize in. So if you are an expert,
you need to tell people you're an expert, and you
have to believe you're an expert as well.

Speaker 1 (08:35):
Back to we need to talk with Tony Street.

Speaker 2 (08:38):
Take opportunities to get opportunities, and I did touch on
this briefly. You've got to take opportunities so that they
can give you more opportunities. And when you think about it,
any successful person in this world, particularly in this day
and age, are expected to speak. You're either expected to
speak in person to your workforce. You're expected to appear

(09:02):
in video, increasingly so on social media. You're expected to
deliver to camera on a website. You're expected to speak
on behalf of your industry on a panel. If you
are down here wanting to get up here, then public
speaking is the way to do it. To make yourself
visible and to get better at it is going to

(09:25):
give you better opportunities, but you can't get the opportunities
without saying yes initially. So it's amazing how I will
say yes to one thing and then that will take
me off into four or five different directions. And you
never know when you're doing any form of public speaking,
who might be in the room, who might you influence,

(09:47):
who might be listening, who might they recommend you to.
That's what I find public speaking does. It allows you
to be visible, and visibility leads to opportunity, except that
criticism comes with that visibility. Now that's the negative side
of public speaking. First of all, you're going to get
a big jealousy because there are a lot of people

(10:09):
that aren't brave enough to put themselves out there, So
that's inevitable, but you have to find a thick skin
for that. People will criticize you just because they can.
And when you're visible and you're in front of people
that are naturally going to and that might come in
the form of critique, it might come in the form

(10:30):
of social media, depending on the level of event you're in.
But just remember that the opportunities you're going to get
from speaking or putting yourself out on social media and
recording a video, whether it's for your company or for
your personal brand, the positives that come with it far
outweigh the negative. And what I always try and remind
myself of there is not one successful person in this

(10:54):
world that hasn't been torn down by jealous others, right,
one person Being successful and being visible comes with critics,
and you just have to accept that. If you're going
to do what you're going to do, then that comes
as part of the journey. And I think when you
expect it, it's much easier to deal with the criticism

(11:16):
than if it catches you by surprise. Confidence is about
more than knowing your stuff. Like you might know your
topic really really well, but if you can't articulate that
in the right way, you're going to lose the connection
with your audience. In fact, I would say putting things

(11:37):
in simpler terms, I was always told to adjust what
you say so that a twelve year old can understand
it simpler terms, you're going to get a better connection
with your audience than if you use a whole lot
of technical terms and jargon that might make you feel
intelligent and for the small sector of the audience that
knows what you're talking about, they might understand it, but

(11:59):
if you really want to get and to connect with
a broader audience, you're much more You're going to get
that connection much more if you talk in simpler language.
Connection goes as far and confidence goes as far as
everything from what you wear. To make sure that you
are looking and feeling great, because that will affect your

(12:20):
confidence and in turn will affect your performance and then
the audience will pick up on that. It's the way
you hold yourself. So body language is huge. You know,
if you get up on a stage and you've got
closed off shoulders and you're unable to make eye contact
with the audience and you're looking down, that is going

(12:41):
to affect the way that you are perceived. So I
feel like confidence is a word that's thrown around very easily,
But it's knowing your stuff. It's what you wear, it's
how you stand, It's how you speak. It's the tone
of your voice, it is the pitch of your voice.
It is whether you can control your nerves enough not

(13:04):
to overtalk. It's whether you're comfortable with pausing and letting
the audience soak in a point, not having to fill
those awkward silences. It's cutting out the filler words in
your speech, the ums and the r's, which can be
really difficult, particularly when you're nervous, and if you haven't
got hold of your nerves, those little habits can creep in.

(13:28):
So when we talk about confidence, and I delve into
this a lot in my online communication course, I don't
think it magically happens overnight. I think there are a
lot of different facets that go into it, and I
just want to finish by talking about reframing nerves. I
have seen a lot of people get up and have
shaking hands, a shaking voice, and they think it's the

(13:51):
end of the world that the audience can see it,
and that's it. Most audiences are pretty forgiving. They know
what it's like to get up and stand in front
of a room full of people or on camera and
having to put yourself out there and post something to
social media for you to be judged, and I think
most people will give you quite a bit of slack.

(14:12):
And my experience is if you're nervous at the beginning,
usually once you get underway, that will fix itself. But
reframing those nerves to make sure it doesn't derail you
is important, and chemically, the nerves and the excitement side
of public speaking are exactly the same. Your body doesn't

(14:33):
actually know the difference. So what I try and do
now if I start to feel nerves creep in, and
after twenty years of doing it, look they still do,
you know, And I think that's a good thing. You
want your nerves to be their bubbling away a wee
bit because that gives you the energy to be able
to connect with the audience and to be at your best.
But what I try and do is, whenever I feel

(14:56):
nerves creeping up, I tell myself they're not nerves, their excitement,
And you flip it in your brain and you say,
I'm actually not nervous about this experience. I'm actually excited.
I'm excited because I've been given this opportunity. I'm excited
because I don't know where it's going to lead, and
maybe it's going to lead somewhere amazing for me. And

(15:17):
I think if you change the nerves to excitement, something
changes in your body. The messaging changes, and suddenly that
heart racing, your feeling, or the tingling of your arms.
They feel like you're gearing up for something exciting rather
than slowing down because you're dreading the opportunity. So I
hope those little things have helped you, because getting that

(15:40):
confidence boost and having a little pep talk before you
do any form of public speaking or speaking on camera
is so necessary. I need it from time to time myself.
Even though I do this all the time, I will
often call my husband or my mum and say, oh,
I'm having one of those days where you know, for
whatever reason, and I'm feeling a little more anxious than normal,

(16:02):
and they will remind me that you are good at this,
you can do it. These are the reasons why this
is the experience you've had. And I feel much better
when I can put myself into that positive mindset. So
I hope this has helped you, and I hope that
you will say yes to that next public speaking opportunity,
because for twenty years I feel like I have said yes,

(16:25):
and the opportunities and the direction that it has led
me in has been beyond my wildest dreams. I love
what I do, and I feel so lucky that I
had the courage to say yes. And remember, you don't
have to be one hundred percent confident already to say yes.
Say yes that's the hard bit, and then you can

(16:46):
figure out the rest later.

Speaker 1 (16:47):
Thanks for listening to We need to talk. Contact us
on Instagram at we need to talk with Tony Street,
or email. We need to talk at Costonline, dot co,
dot in z,
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