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June 1, 2026 37 mins

Esta mañana conversamos con Luis, un hombre ciego que vivió una experiencia frustrante cuando un conductor de Uber, pese a saber que viajaba con su perro de servicio, inicialmente se negó a transportarlo.

Su historia abre un debate importante sobre los derechos de las personas con discapacidad y el desconocimiento que aún existe sobre el papel de los animales de servicio.

Hablamos sobre las leyes que protegen a quienes utilizan perros de servicio, las responsabilidades de los conductores y qué debe hacer una persona cuando enfrenta una situación de discriminación como esta.

¿Crees que falta más educación sobre este tema? ¿Has vivido o presenciado una experiencia similar? Queremos escuchar tu opinión.

See omnystudio.com/listener for privacy information.

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Episode Transcript

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Speaker 1 (00:01):
Santos Creaky Santos.

Speaker 2 (00:06):
Podcast, your Ceom Louis super Rido, ery l m O
and Florida Uber con Frequencia so Aprica and tdo e
l Driver the the Uber Uber pet Know Home Petem

(00:29):
service Animal Compani Louisa Louis by comtas the Louisa la.

Speaker 3 (00:45):
Lata and momento.

Speaker 4 (00:49):
No jamais permentoso the not prisda mene os yes, familiar
ar editario pacific amne is localating ex linked am solamente

(01:13):
los los ombres lotining you think all those primus tam
being you know, the the miakada being.

Speaker 2 (01:25):
In the los perando correct and perando mentezul.

Speaker 3 (01:40):
Nob yes if.

Speaker 4 (01:44):
Doctor yes, a finale and basket and Palmer poco poco
so so maybe that you know perando he is a
toilet almente diego posilamento meant to see the temple my

(02:04):
stean local players defeninge co questions saying legally blind or
legal met co finan So the sagara let me from
the pans and blindness is a spectrum saga who in

(02:26):
the spectrum too persona diego It's time sim percento and
nala joe percent and that percent you know, jobeo to
fura como to your contact okayment direct perro yesso, okay, probo.

Speaker 3 (02:57):
U silhouette. I'm gonna get you back there.

Speaker 5 (03:08):
How you was sorry moment you you.

Speaker 3 (03:18):
Course you dream your dream qu friend that tep not.

Speaker 4 (03:31):
But your moment so me with us so contact persona.
So the was going tack to so when I got
the same from Melicia. But you don't look blind. No
lose lose diego r and nose losen personal telangan okay.

Speaker 3 (03:55):
S diego.

Speaker 2 (03:56):
I want I want to beg the knowing upsolute ter
I had and they exil.

Speaker 3 (04:08):
Petro I mena, Nason, Tom Verry Verry very very guy dog.

(04:40):
It's so beautiful.

Speaker 5 (04:42):
Three.

Speaker 2 (04:43):
I have a complaining the happy birthday Edie three years old.
So tempo Eddie, tack ont you?

Speaker 3 (04:51):
Okay?

Speaker 4 (04:52):
Eddie is the young dogs in your tongue and a
king of Florida only a coula and Florida is the
The p w NOW organization in Creb is fantastical to
Daniel Peru gratti gratiamental, the pero conos magic and pero

(05:20):
okay and manas in in uh in in what they
use per yes thing personata, the give me.

Speaker 6 (05:36):
Co ed and.

Speaker 3 (05:43):
Implemented sally coming apol.

Speaker 4 (05:50):
And pende dependence in creb poder barbershop plame is solo,
the barber came and can a sore. The mont uber

(06:16):
is a luber meta lando metagiando parma tromme yesso.

Speaker 3 (06:33):
Can luis.

Speaker 5 (06:42):
Lu pacific.

Speaker 3 (06:49):
The too so to con frequency uber. You know.

Speaker 4 (06:56):
The contranomosco know ho was barom branch in South Miami.
Lubers ylos meta glasses you okay to all the ubers
prolema and solamente co cot the viral prolema com ubers

(07:21):
much ubers lo pilding and see my pas your mentor
pasok be helubro and luber and one as anti things
the luber and luber jola casa i luber camnandofy.

Speaker 5 (07:43):
You the whole Plican application notification can.

Speaker 4 (07:49):
Sell a driver domatica men no, the young ami is
your co and laplicat a bit so diego than service
animal and those have tomatica mental applica Sonda Ubert and mintofica.

Speaker 3 (08:09):
Me take a.

Speaker 7 (08:15):
Know okay, tell telb theo on the luise uber. Here
we go, Hello, soviet haber.

Speaker 3 (08:31):
So diago and whom a bisio. Can you look at
your app because the app clearly says I am blind.
I'm a dog owner and I clean after my dog.
But if I have to send it to a car wash,
I assume a responsibility. Just because you have a service animal,
you have to at least say, excuse me, I have

(08:52):
one alum hm, so get.

Speaker 4 (08:59):
In get correct sabu the le the frontal online but
full story and tattlement, so I said, and it's implemented
one rot h like c uber animal uber pet dial

(09:23):
aboutuber pep persis not exactly say like convers and momento
mont but conversation so.

Speaker 3 (09:37):
Montara mont handle the doll.

Speaker 4 (09:49):
And that a whole the persona, theppon wheelchairs and grodn
magaro case. Can you Travis being Clara and the uber
Clara persona pero mabi.

Speaker 2 (10:09):
Uber near reportant toplica and application d so persona.

Speaker 3 (10:19):
To comb a.

Speaker 4 (10:21):
Right photo photo, the profile a profile picture, the rio juntos.

Speaker 3 (10:28):
Gonna go for gonna go for your own it us
applicate the okay, so.

Speaker 8 (10:38):
No you come petrorigue Louis perola to the uber.

Speaker 1 (10:58):
Cricky Santos podcasts Creaky Santos.

Speaker 5 (11:10):
Podcast the Uber person to diaman handle part.

Speaker 2 (11:24):
We're all dog animal were we love dog animals, dog
dog lovers or animal lovers what I'm saying, And we
love our animals, we love we love our La familia
pero taming you persona mont uber the t in entra
pelo on bad review bbnesso.

Speaker 5 (11:42):
They will reviews at.

Speaker 3 (11:44):
The end of the day.

Speaker 9 (11:44):
That's what they signed up for. Information driver information Latino
ce ce ce ce c.

Speaker 2 (12:01):
In get a googe jo mass and those uber left
drivers you knowa the prime in the mass, numb to
coms young no point intended best do you sorry?

Speaker 3 (12:18):
Yes?

Speaker 2 (12:19):
And sco sco equatro cuatro and k then contender persona
como Luisa on this young I Bravo luis familiar p
gettatore you with sombrero burge the and this young Rando

(12:41):
Cala maria muchos ser jmanos for tournament.

Speaker 3 (12:46):
And not la fria you paraly fasil parati.

Speaker 2 (12:54):
Posa to familia in to interest that means commas the
process PARTI porg you know on my inn Army.

Speaker 3 (13:04):
Tom we take it for.

Speaker 2 (13:05):
Granted, really, but it's one of the one of our
beautiful gifts that God has given us. The mahinas, I
mean Sierra tormento pero handle, I want to sier mahina
to simple better. It's like that's a mother, it's you
know what I mean, It's like it's difficult. And then

(13:29):
Mundo in teso you can know no lying patiama. Oh
you think young persona Tico baby cam umundo po timbo,

(13:55):
but you cannot get the train. Guarina Semundo.

Speaker 3 (14:00):
Are you are?

Speaker 2 (14:00):
Luis cru U correct you? I mean the world is
just really messed up. Yes, Enrique the Guardroo Joanna when
the Juanna, I'm hetting the wrong one. Here we go, Joanna,
good morning, super Superluis coall Wan of the.

Speaker 6 (14:33):
Scot nowhere streams drinker.

Speaker 10 (14:53):
Pinos no leg lok pasla stream.

Speaker 6 (14:57):
Yes you do not at all?

Speaker 10 (15:00):
See application on the.

Speaker 3 (15:02):
No, you're just like.

Speaker 5 (15:07):
You in for man.

Speaker 9 (15:09):
We meant to see you and not a Tico on
the side or I can't take a loss in full
time yet.

Speaker 3 (15:15):
A local.

Speaker 5 (15:19):
But so Latino application c C C lok get who start?

Speaker 11 (15:27):
Yeah Latino mac you gets allowing in.

Speaker 9 (15:36):
It like yeah, contact Meal dating apps Quanta not quantum telephono.

Speaker 5 (15:46):
Are you never update ca Lo termino.

Speaker 3 (15:50):
Premier, Yes, yeah. In the o Chando the piano it goes.

Speaker 10 (16:01):
So fas and it's a sentio perro, I mean mato,
not all drivers almost a memo com persona como film
your tendo Maurice persons, so.

Speaker 2 (16:26):
Many gang what Cariban, what happens if you if you're
allergic to dogs alerica poli but.

Speaker 3 (16:36):
Young you know the claro and Monte Carlo bang piece
come away that's super tranqu.

Speaker 8 (16:48):
And not.

Speaker 3 (16:51):
Lhun Labrador retriever for t.

Speaker 11 (16:56):
S two profile cat who service dokey so la person
and doesn't know.

Speaker 2 (17:02):
Yeah, you're going to drive the okay, you're pouring l
here into a lata format and the correct pil right.

Speaker 11 (17:13):
Yeah part I mean los Man look and in April
Tamilo uber drivers can the rag were Sugaro and Paco.
It was the vacum clo in the pelow in service
dogs in trinaldo you know nava you know as a
necess then Carl Midle.

Speaker 3 (17:33):
No, it's wrestling and.

Speaker 4 (17:38):
Erba as as soon as the ConA didn't command so
barc the okay and trendo perator bo.

Speaker 2 (17:50):
Luis tacos Pero, Eddy, Luis, Diego Mal Momento con uber Ku,
the serbs initial mental and transport see Lo transport with
guatro Yes Enrica Land super drivers. You know left drivers
at manoscouatroquatro Jose. The Itali is Likeaos.

Speaker 12 (18:17):
Lay Rick Santo, when the Luis, when the conductory les out.
In Texas, Vera came the Bartaliant Boula duct Que pre

(18:38):
American souls uber comtlmo platform for yes, you can Olga Robertson,
Keting Gang Maco.

Speaker 3 (18:48):
In mass Se lasos on.

Speaker 12 (18:51):
The Louis and Sierto are you una are una modally
that is uber pets uber pet mcin and par la
hinte Yeah, coon song the.

Speaker 13 (19:06):
Service, so the service, so for your poll, your g
and it's when your child you knows in embargo town
pervaza kip some time.

Speaker 12 (19:27):
Yeah, but a persona a jua al persona, your toy.
It's time for basia. You mean it's rojovis ya your
toy and the montago looks so it's a Compagno, it's

(19:51):
not a very low.

Speaker 3 (19:54):
Listen.

Speaker 12 (19:55):
Yeah, poker mally so so something you soult pens m
o k brings that your music and person Diego and
Carl like that.

Speaker 5 (20:10):
You know language fellow.

Speaker 3 (20:18):
Sport, party.

Speaker 2 (20:21):
To para, the cool band number in plank p critic
to posts, the most para, the Jose to you they
wanted to the player, the cot poso para, the cap,

(20:42):
the cool band number, all.

Speaker 14 (20:43):
Ferris OneD I, personaem thank you, wanted persona tens and
communic and empathy getting memorial Prince you. They were then
josel my real inclusive, Louis pos video, don't come on and.

Speaker 6 (21:07):
No for.

Speaker 3 (21:11):
Conflict okay on berke on on bed work at all. Perfect. Yeah.

Speaker 5 (21:23):
See so.

Speaker 12 (21:30):
The plan to a contra and.

Speaker 5 (21:39):
Form is in.

Speaker 12 (21:43):
In Prince Monto and the lower person Montaigne and lower came,
you know cont.

Speaker 2 (21:53):
Oh yeah, but it's a two way street and concent
and ober and car personal doingsona nosa co gino to
montante car car persona and Carl personal to you came
tranport susio sufamilia, damn tela semana taman handle finnes semno

(22:14):
vice versa gonna come, Louis Posa crita me editl perro servisio,
the Luis Louis via mete tong uber driver and all
look area montar and suber pork, super servisio tadl la
lake is a thousan persona yea y pero the service animals,

(22:38):
Pero servision and mal servisol the lad a Americans with
Disability act case la town the capacialist.

Speaker 3 (22:48):
It's a song, a regular principal song.

Speaker 2 (22:50):
When lo pero deserviation, no song cat no number those
loco do to uber devin tranport pasa hero con mal
servicio la persona not only uber pet como the driver
an right the driver conductor not pwhere chlo in Yes,

(23:10):
Enrique Mamono and Joel good morning Joel, the chamos, the.

Speaker 15 (23:18):
Man Cooper numb yet I can imagine for them praying
Amazon into sono begin.

Speaker 3 (23:44):
Drivers whenna why not get the drivers?

Speaker 11 (23:47):
Yes, Lam cameas pass to me the cpatia so that
rich is like you know it.

Speaker 2 (23:59):
Do the week tops you so your driver, Yeah, come
to Medica. I'm here going back onto service animal the
monitary that they gonna then gonna capa and malto plaic.

Speaker 4 (24:16):
The monitary for another another and no super level. So
floorboard it's gonna be on the floor.

Speaker 5 (24:24):
Board there are ye there?

Speaker 11 (24:26):
Yeah, you didn't for yellows something a creatios heyl is
so can be didn't what didn't.

Speaker 3 (24:43):
Including here you know extreme.

Speaker 1 (24:48):
Creaky Santa Hot podcast, Creaky santace Hot podcast including here.

Speaker 9 (25:02):
You know extreme polic the very blanket or or coverings.

Speaker 5 (25:13):
Service animal see pulling the own pet from the Only.

Speaker 9 (25:22):
Polish This Pacific alias, last.

Speaker 5 (25:28):
Objections, the religious and Sondra valid said.

Speaker 16 (25:39):
Mala driving for Heman Harald is post moving Luis see

(26:00):
don diego.

Speaker 2 (26:03):
To my lady know you know, to my lady box armies,
the Coamos.

Speaker 17 (26:17):
And winter Stela persona and Pedro post our employees and persona,
the embargo act of our com persona in.

Speaker 9 (26:40):
S John from Area Claro.

Speaker 18 (26:48):
In the little Medo.

Speaker 11 (26:57):
And what behap and with my.

Speaker 3 (27:07):
Calendar your calend are you? Barnes came in.

Speaker 18 (27:27):
Center court and.

Speaker 3 (27:30):
That's a good follow up? Yeah, may you.

Speaker 18 (27:37):
And may jas Endlo plan mirake Ami Joe m animalist
mean cant and Macota's perro literally yeah Marcota, I mean
the person and the memorist perros persona last Macota, Ma,

(28:04):
look who's that memo?

Speaker 15 (28:07):
Ya?

Speaker 18 (28:08):
May I wouldn't comment to the okay who's them? Yea
is here commented arguing per in what laysia so my
ladies and see I'm pro serb I neasy to see

(28:29):
honest containing so propriately pro and try. Yeah, but I
know hens around the sword and the are you you
you in affect.

Speaker 2 (28:49):
As limit and the plectica cantaining the tress tramatico p
t s T.

Speaker 3 (29:02):
Policy bombero includes hand in petro and s.

Speaker 11 (29:12):
You know whenever and a lot of service dogs pro
the service.

Speaker 3 (29:23):
P say caino you know.

Speaker 5 (29:30):
Looking and.

Speaker 3 (29:37):
Any point right Alic Spanish.

Speaker 4 (29:41):
There's a guy dog but.

Speaker 2 (29:50):
Monnol international know no, that's international signs know no, Casia
don't pet character traffic and man uber CoMFA.

Speaker 8 (30:07):
Yeah, y.

Speaker 15 (30:10):
Yo downtown. That's the moment amazing.

Speaker 5 (30:20):
Because your yeah.

Speaker 15 (30:25):
Three ham the roll and people.

Speaker 2 (30:29):
Wow, say said Sam and Louis. Louis I said, gosh,
I'm gonna sign up for uber web.

Speaker 3 (30:44):
And I'm deep believe that the person give.

Speaker 2 (31:00):
You and comb telefongo and a lot accessibility features cant
and highphones, tengo magnification being Randa Cosa Damian voice over

(31:21):
so lomeric glasses po and second voice over metal l text.

Speaker 3 (31:29):
I mean it, I mean that text. Here's a probata
glass prema parance like lo mascola meta.

Speaker 4 (31:49):
As one day look at angos perro perro k you
know and maybe that.

Speaker 3 (32:01):
You know you was a former peans. Oh and.

Speaker 4 (32:10):
That grass your simple and can go to programma. Just
your considering the person your two betada being normal, gonna
be that typical the canal Miami guy and his guy dog,
Miami guy considering on people, the Miami on a persona

(32:30):
normald in Miami LaVita in terms of and cons so
those those those the person labataempre i I possibly does
simprea and cat and and in simple maybe then ter

(32:53):
you challenges the aucas lum pressa era herentem press persi

(33:15):
and pero the gia you tyter the then the signor
you look at the public. Yes, Louisa Mahica cambi al
go ca ca call cosa inclusio, the albert de la vita,

(33:36):
carria conta mahica cimental the cat.

Speaker 15 (33:46):
Maybe the.

Speaker 4 (33:48):
Well the porta fast area, la vita onta mente you
know you know, person different to see similar la vita
b the other persona okay, simple low on a second

(34:09):
Sietta's you know in sa como has as a difficult
talents persona od I like I see Clara.

Speaker 3 (34:25):
Memo Clara lot Maria. No know, maybe that.

Speaker 4 (34:33):
To with the compo pero Almo Almo momento. No, no course,
I can know your your not gonna be the complete
Maybe the super by community hinter men gonnavid increbibly you
know course Quanta Hinnting and monoeg person have m P

(34:54):
and you it is the personae solamentet do percento the
empero a year. So I'm move looking pulling benefits and
yolo tango into cento. Super contents can post like a

(35:17):
car and the control dogs.

Speaker 3 (35:20):
In okay.

Speaker 5 (35:26):
Dogs dogs, okay, okay, getting.

Speaker 2 (35:31):
Luis and and Instagram, Miami guy and his guy dog
and his guy dog, Miami guy and his guy does temple.
We gotta go to commercials before I Before you leave,
I gotta ask you. I'm just curious and I want
to know. As a blind person, look biba b.

Speaker 4 (35:51):
That's simple as that course I asked American Visa, your
toy mass concenter, the me you your cultural personas no
solamente no soloman the persona look.

Speaker 3 (36:18):
Look look at look a thing we see.

Speaker 16 (36:20):
Tho lo the offending normalfriending, Andrea re Peter, you know Conto,
you know you know Co.

Speaker 5 (36:37):
And Pert and nowhere You're go get.

Speaker 16 (36:43):
When prell By Driver, The Hard Time.

Speaker 2 (36:54):
Grassy Grass, the Ultra Persona a post critic.

Speaker 3 (37:05):
Thank you, dam and Eddie. You for Eddie is awesome.
You have to show Eddie for Yeah, we have to
show Eddie.

Speaker 2 (37:12):
Can we show We gotta go to commercials, but we'll
show him for our Social Henrique Santo Show.

Speaker 3 (37:16):
Thank you, Louise.

Speaker 1 (37:17):
Sans Creaky Santos podcast
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Enrique Santos

Enrique Santos

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