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May 14, 2025 9 mins

Why Murphy drives out of town to get a haircut.

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Speaker 1 (00:00):
Welcome to the Murphy Salm and Jody After the Show podcast,
which is brought to you by Omaha Steaks. At the
end of this podcast, by the way, they have a
really fantastic special that you're only going to hear about
here with a special code from Murphy Salmon Jody just
for a Memorial Day especial sale of guy. That's at
the end of the podcast. But you know today, I
got my hair cut yesterday and Jennifer, who I love,

(00:21):
She's cut my hair for I don't know, probably fifteen
years now, something like that, and it always impresses me
because she has what I think is just a photographic memory.
I mean, for one thing, I just enjoy the conversation.
She's a pleasant person. It's an escape. It's almost like
that thing, Jody, where you're talking about you take a

(00:42):
break during the middle of the day, you know, to
just not be connected to anything else that you're working on.
And so to me, that's just one of the benefits
of you know, sitting in her chair and she's a
little bit of a distance away, so I get a
little drive in. It's just nice. But it amazes me
that no matter what I tell her about and you know,
she cuts hundreds of people's hair. She remembers every little

(01:05):
thing that I've told her about. You know, how was
the trip that you and Jody took? It was fantastic
you went to Orlando, right, That's right? I sure did
you know? I mean, but she's she's got that kind
of photographic memory and it just comes naturally to her.
And I'm the kind of person that for some things
like that, if I want to remember that, I have
to write it down or put it, you know, in

(01:26):
a context list somewhere if I'm gonna you know, catch
it later. Some things will stick with me. But there
are just people that I've you know, known who who
can do that no matter what, even if they're in
the public eye and they associate with thousands of people
every month, they somehow still remember the details of an individual,
you know. And I know that there are supposed to,

(01:48):
in Jody's words, tricks to you know, learning, you know,
to capture that information. You're supposed to do like word
association when you meet somebody for the first time with
a name.

Speaker 2 (01:59):
You're trying to be more like that. I think Jennifer,
your stylist, is naturally that way. Yeah, I'm sort of
naturally that way.

Speaker 1 (02:07):
You are naturally that way.

Speaker 2 (02:09):
Well, when it's something that matters to me, when it's
someone who matters to me, and it's an occasion that
matters to me, or something that really really sticks out
most things, do you know, most people really really do.
So I'm usually really really good with the details and
the specifics of Oh, I remember her. I haven't seen
her in twenty years, but she used to teach kindergarten.
Those things that I remember that stick, I will, you know,

(02:32):
push that back out. And that's the reason Jennifer does that.
Number one, she's naturally wired that way. But number two,
she cares about her clients. You're a client, but it's
a relationship. You're not just something for her to add
to a total sheet at the end of the day.
She cares about your She wants you. She knows that
you're driving. Is it twelve miles fifteen miles to get

(02:54):
your hair cut with her?

Speaker 1 (02:55):
Yeah?

Speaker 2 (02:56):
And so that's one reason it matters you remember or
what matters yeah to you?

Speaker 3 (03:02):
I think I like that with the waiters and waitresses
that don't write anything down. Yes, that one blows me
away every time. It's like oh, I couldn't do that.
That's short that's short term memory, though, you know what
I mean. I can see how that would be. And
I've had that same trouble too. By the time i'd
walk away from the table, I would be myself.

Speaker 1 (03:20):
But I got that. It's the longer term stuff. It's
like I don't see her but every three weeks, and
she's remembering that. If I don't talk about, you know,
our daughter's Taylor or Phoebe for months at a time,
she'll ask, how's it going. I know that Taylor's in
college right now, or she's going back to school to
get her master's. She all of those things you know
that aren't even just directly tied to me. It's just
it's social. I wish that I had that kind of memory.

(03:43):
You know.

Speaker 2 (03:44):
Well, then if you don't have it naturally, you do
have to work at it. You do need to like
just say, let's just say you're at a gathering and
you meet somebody and you want it to stick. If
you're not saying her name over and over to her,
then you need to be saying it to yourself when
you walk away, or have that picture in your mind
of her, her name is Jennifer. Her name is Jennifer.
You have to try because your mind is totally capable

(04:08):
of it. Just because you're not naturally your your mind
can do it. You know, you're not a kid anymore,
you know, as much of a sponge. But you can
do it if it matters to you and you try.
That's why people like Jennifer probably could do anything in
an industry where it's social, where it's service focused. You know,

(04:29):
she's just naturally a hairstylist, but she could work in pr,
she could get people together, she could coordinate weddings. She
could certainly handle the service industry in other ways.

Speaker 3 (04:41):
One of the tricks I had heard about that with names,
besides repeating it over and over, is to you know,
like Murphy would be radio the word association radio radio, Oh,
Murphy Murphy radio.

Speaker 1 (04:53):
Yeah.

Speaker 3 (04:54):
Or you know something where the same letter starts Murphy microphone.

Speaker 1 (05:00):
Yeah.

Speaker 2 (05:01):
That one. That one I've heard before. I will tell
you the flip side of this. That's interesting. As someone
who does remember details about people, I remember those sort
of details about people. They're every once in a while
there's someone that we meet or work with and there's
a block and I can't remember the name. And it's

(05:22):
usually someone that we've not been in person with where
it's in this tech tech world where it's like a
zoom or a team's but we've had conversation. There are
certain and you know, I'll say Murphy, what's his name? Yeah,
you know, and so and so, and I'll name where
he is and what he does, but I can't. It's
almost like if you have a block, the block is
there whatever your first occurrence with the situation. If you

(05:46):
get it, you keep it. If you if it's blocked,
you never get it.

Speaker 1 (05:50):
Yeah, what that is? I know that is a weird
little phenomenon all unto itself because that's happened with like
new additions to the family when kids are born. But
you don't see those cousins for me many many months
at a time, and you have to stop. And if
it's one that you have a block, it's insane. Every
time I got to the point where if the if
it's just the mental block, I just put it, you know,
in my phone, just so that I can reference it,

(06:12):
you know, But I do that. Yeah, there are a
lot of cases where I will do that because even
if I repeat a name ten minutes later it may
be gone again. You know, it's just it's weird how
things just they don't stick.

Speaker 2 (06:25):
You can do that in your phone to help yourself
with you know, it could be Jennifer, not that you
have any trouble, but the example would be Jennifer hairdresser. Yeah,
you know, I've got I've got names in my phone
from when the girls were little, and it's like Piper's
mom and then her name or her name first and
then in parentheses Piper's mom. Things like that. You have
to help yourself. You have to try to help yourself

(06:47):
in that regard. I will say this for anyone in
the service industry. You have to know what it means.
Look what you're telling us, it means something to you.
She means something to you because of the way she
treats you. The whole thing about you know, it's not
what you what you say, but it's how you treated me.
So one of the reasons you will go back to her,

(07:09):
no matter how far away she moves. Oh yeah, it's
because of the way she treats you, and it matters
to you. You have to know that in the service industry,
it doesn't just matter about the haircut. It matters that
she cares about you.

Speaker 1 (07:22):
Yeah, well, I think that's what you said that just
a little bit ago. When you actually do care and
you're if your person of empathy anyway, and you genuinely
care about others, you're going to create the emotional attachment
on some level. And that's where they say the emotion
is really what helps draw that memory in. Yeah, that's why,
you know, memories of a kid, some of you as

(07:43):
a kid, your long term memories that really stick out
were things that had a definite emotional impact on you,
positive or negative, you know, And so the same thing
you know occurs with a positive association with with somebody else.
And yeah, you're right, it's you know, it's you become
loyal like that for on a lot of different levels

(08:04):
because you trust in.

Speaker 2 (08:06):
You know, you feel nice.

Speaker 1 (08:07):
Authenticity counts for something, you know, it counts for a
lot actually. But but that's it's interesting. I wonder if
there's and I'm sure there have been studies done to
show that if you make an emotional connection to something
that you can, your chances of remembering it will be better.
I have heard that about music. I mean they say
that when you put some things to music. That's why

(08:29):
as a kid, you know, a lot of when you
learn your A VCS there sung for the first time,
because it tends to stick, you know, in your head
that way. There's something about melody and music that helps
us keep, you know, keep a photographic memory of certain things.

Speaker 3 (08:44):
Like about Schoolhouse rock. Oh yeah, you know, adverbs and
adjectives and downs because of that.

Speaker 1 (08:49):
Right right, I love that so so much. So maybe
I should just sing somebody's story. That way, I'll finally
remember all of it. You know, missed any part of
the show. Get it All on the Murphy Salmon Jody Podcast.
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