CES 2026, ChatGPT Health & Gmail gets AI boost (156, January 10, 2026)

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Interesting I saw on the show floor. Chat GBT is

(00:03):
getting into your health, Gmail is getting a big AI redesign.
Plus your tech questions answered. What's going on. I'm Rich
Dmiro and this is rich on Tech. This is the
show where I talk about the tech stuff I think
you should know about. It's also the place where I
answer your questions about technology. I believe that tech should

(00:24):
be interesting, useful, and fun. Let's open up those phone
lines at triple eight Rich one oh one. That's eight
eight eight seven four two four one zero one. Give
me a call if you have a question about technology.
Email is also open. Just go to the website rich
on Tech dot tv and hit contact. We've got a

(00:46):
great show lined up for you today. We're gonna talk
about cees all neat things I've seen here, plush. We're
gonna talk to open AI about their new chat GPT
health experience. Yes, chat ebt wants you to upload your
health information to their chatbot so you can gain insights
about yourself. That will be interesting. Well, I am here

(01:10):
in Las Vegas for CS twenty twenty six. Now the
show floor is officially closed, but I am still here
after an entire week, and I have to say, I'm
quite proud of myself for actually staying pretty healthy throughout
the week. That is no easy feat in a city
of Las Vegas, where the air is drier than any

(01:30):
place I've been. I mean, it's really really dry, and
there's one hundred thousand, over one hundred thousand people from
all over the world, touching things, talking, and so this
is a big show. It takes over the convention center,
it takes over the surrounding hotels, it takes over the city.
I have walked the floor, I've seen people, I've had meetings,

(01:52):
have gone to dinners. It's really where the tech world
comes together. Now you might be saying, rich, doesn't CS
stand for Consumer Electronics Show. It not. So CS is
put on by an organization called CTA, which does stand
for the Consumer Technology Association. They dropped the you know
CES Consumer Electronics Show moniker a while ago. Now it's

(02:14):
just CS because it's not just gadgets. It's everything on
that show floor. There is health tech, there are cars,
there's AI, there's wearables. I mean, there's so many things
to see. It's not just one size fits all. We're
no longer talking about DVD players and radios and TVs,
although TVs are still a very big part of this show. Now,

(02:34):
I saw a ton of stuff this week. I walked
over one hundred thousand steps, and I know that because
all week long I wore the Samsung ring. Basically, you know,
I've had this thought about smart rings, which is great.
You know, I want to wear them because twenty four
to seven you can get your health insights. But I
don't like the idea of wearing two rings. So I

(02:54):
politely asked my wife and said, hey, do you mind
if I replace my wedding ring with a smart ring
just to see how it feels, just to see how
I like having this thing on. And sure enough, because
I'm already used to having a ring on that finger,
I had no problem all week wearing this thing, and
I really kind of loved it. Like every morning I'd
wake up and I'd check my sleep. Now in Las Vegas,

(03:16):
you know, sleep is very precious, especially at a show
like this. I was also carrying around the Samsung S
twenty five Ultra phone for capturing everything. I'm not sure
why I wanted to switch from the iPhone this week,
but I just wanted to see how it could do
in a sort of a content creator situation, and I
gotta say I was very impressed that thing really kept up,
and I kind of remembered just how less, how many

(03:39):
less taps it takes to do things on an Android
than an iPhone, And voice to text on Android is
infinitely better than on an iPhone. It's like you tap
once you're already talking to text, or you're already talking
to search. It's so much easier. The bummer was I
could not find a signal in this entire town, and
I was carrying around phones all the carriers. I don't

(04:01):
know what the deal is with Las Vegas, but all
throughout the convention center, all throughout the hotels, in the
you know, the bottoms of these hotels, there is just
no signal. So I'm sitting there trying to post all
my stuff to social media and it was just almost impossible.
Now at my hotel, I will tell you I did
use a hack that was actually really good that I
want to share. So, you know, you go to these
hotels nowadays, it used to be you can connect as

(04:22):
many devices as you want. And I guess this depends
on the hotel you stay at. But where I'm staying
fifteen dollars if you connect more than two devices, and
I was like, no way, I've got like twenty devices
I need to connect. So here's what you can do.
If you have an Android phone, you can turn that
into a mobile router where it not just shares a
hotspot connection from your cellular which of course draws from
your cellular data. It can take that hotel Wi Fi

(04:45):
connection and actually reshare it. Even if you have to
log in, it will still do that. And this is
a thing that not many people know, not many people
realize or use. This doesn't work on the iPhone, it's
only on Androids, but if you want to know how
to do it, it's on the Samsung. I'll put the
link in the show notes. But it's Wi Fi tethering,
and it is such a helpful thing because I basically

(05:06):
connected my one Samsung phone to the hotel's internet, and
then I connected all of my other devices to the
Samsung device the Wi Fi hotspot, which again is not
pulling from cellular. It was pulling from the hotel's Wi Fi,
which I think is brilliant.

Speaker 2 (05:20):
There.

Speaker 1 (05:22):
I don't want to tell this story because it's really sad,
but I did something very stupid this week. And there's
a reason I'm telling you this because I thought the
technology behind it was kind of interesting. So I went
to this event. The first night I got here. It's
at the Mandalay Bay and I had to park. You know,
the parking lot was cramped and crowded, so I pulled
into one of these spots. I wedged my car in

(05:42):
there well. As I was pulling out at the end
of the night, I was really close to a poll
and I was talking to my wife on the phone
and the kids, and I came like one inch away from,
you know, clipping my side view mirror, right my driver's
side mirror. And I was like, oh, that was a
close call. Oh my gosh. And so I get back
to my hotel, I valet my car. I don't think

(06:03):
about it for the rest of the week. I get
down to the valet to get my car. It comes
back with this big, giant scrape on the driver's side
and I was like, hey, you guys, I think you
scratched my car. They said, no, we didn't. I said, yeah,
you did, and they said because I told the guys,
the valet guys, the story about almost hitting my car,
they said, no, we remember you told us you almost
hit your car. You did hit your car. I said what,
and they said, well, we have cameras that can show

(06:25):
when you entered the garage, like the valet garage. Every
time the valet brings a car into the garage, it
captures photos of it, kind of like that hurts Ai
thing I was telling you about last weekend. So they
do that, which I thought was brilliant. And so they
showed me my car. They show it clearly going in
at the time I brought it in, and they said, yeah,
it already had the problem on your car and on
this door. I said, Oh my gosh, I am so sorry.

(06:47):
It's been such a long week. I completely forgot I
did that. But how stupid am I that I hit
my car. I didn't even look at the door because
I thought I didn't hit it. So now I got
to get my car fixed. Oh my gosh, brand new car.
Not fun. But I will say it's very smart of
this hotel, and I'm sure other valets do that. Of
taking a picture of every single car, all they do
is scan my ticket brought it right to that picture,

(07:08):
and that's very smart because I bet a lot of
people try to get over on the system and say, hey,
you guys messed up my car. Now you get to pay,
and they say not so fast. So I thought that
was good, even though I'm really sad that I need to.
You know, it's one of those things where you're spending
money to get back to where you were, Like I'm
going to repair my car just to get it back
to where it was, which is always the worst spending
of money. Instagram this week, if you got one of

(07:30):
those password reset emails, it seems like it's some sort
of system issue. I would not engage with it. So
the first time I got the text from someone, they're like, hey,
what's this deal? Why'd I get this email? I said,
I don't know. Usually that's when someone tries to get
into your account. Then I get another email from someone,
Hey I'm getting this. They send me a screenshop. Then
I get another one. Then my wife sends it to me,
then my mom sends it to me. Then a couple

(07:52):
other people on Instagram, Hey, rich what's going on. That's
when I realize it's a trend and something's happening. So
that's when I post and on Instagram and said, hey,
if you're getting one of these things, you might want
to be on the lookout. Don't engage with this email
because I'm not sure what's happening. So if you get
one of those emails it says, hey, on Instagram, we
got a request to reset your password. Just leave it

(08:12):
alone for now because we don't know what's happening. The
good news is this is a reminder to tell you
use a strong, unique password. If this is a hack
where someone got access to a whole bunch of passwords
and they're trying to log into accounts, anyone who has
a weak password, they're going to get into your account.
So make sure you have a strong password on. Make

(08:33):
sure you have two factor authentication turned on. That is
very important. All right, So at CS throughout the show,
I'm going to sprinkle the show with all the cool
stuff I saw. I'll tell you a couple of things
right now, but overall, themes Ai Huge Ai one of
the biggest things we saw there. It was in just
about every product. Every company is throwing whatever they can
at the wall to see what sticks. Robots I cannot

(08:56):
tell you. I don't think I've ever seen more robots
under one roof in one place in my entire life.
And that was my most viral video from CS I
posted a whole bunch of stuff at Richon Tech on Instagram.
My video that went viral with almost six million views
in counting. Is a human fighting a robot in a

(09:17):
boxing ring at the unitary booth. Yes, a human fighting robot. Now,
I think he was throwing pretty easy punches at this robot.
But let me tell you, when robots are throwing punches
back at humans, that is scary. And the other thing
about these robots because right now, it takes a lot
of time for these robots to learn how to do
things that humans can do in seconds, Like they had

(09:38):
all these laundry folding robots and things. Here's the thing
that really stuck with me. One of the people I
interviewed said, before we had to program these robots, there
there's no data to show a robot how to fold laundry.
But in the future, as these robots are walking around
and they're learning about the world around them, they're going
to start collecting data about wait, hold on, how do

(10:00):
you fold laundry, how do you open a car door,
how do you sweep a floor, how do you help
someone or how do you hold their hand without crushing it.
They're going to start learning because they're going to collect
all this data from the world in real world circumstances,
not just seeing it, but physically doing it themselves and
making it better and better and better, and then sharing

(10:22):
that knowledge with other robots. So that is a paradigm
shift in our world because of AI. No longer do
you have to sit there and say, okay, all this
lines of code to say how to lift your hand
and turn it and swap it and do this. No,
now the robot learns on its own because of AI.
That is a major shift in how fast we're going
to see these robots develop from here on out. Right now,

(10:44):
you may watch some of these videos on my Instagram, say,
Rich those robots, you know, yeah, sure they can do
this and that, but they're not really helpful. We are
going to see an acceleration like never before in the
next couple of years because of AI and because of
what these robots can learn on their own. So check
that out for sure. All right, I'll be telling you
more about some of this stuff. I mean, I saw
a robot that can climb the stairs, a vacuum robot. Uh,

(11:06):
let's see. I saw a vending machine that three D
prints chocolate. I saw snap on nails, press on nails
that change color digitally, a lollipop that plays music, so
much more. I'll tell you all about CS twenty twenty
six right here on rich on Tech plus your calls
at Triple eight Rich one O one eight eight eight
seven four to two four one zero one. Thanks for

(11:27):
joining me in Las Vegas. More rich on Tech coming
your way right after this. Welcome back to rich On Tech.
Rich Demiro here hanging out with you, talking technology at
Triple eight rich one oh one. That's eight eight eight
seven four to two four one zero one. Yes, coming

(11:47):
to you live from Las Vegas today, one of my
favorite cities. I love coming to Las Vegas. I know
not everyone does. I posted on my Facebook Facebook dot
com slash rich on Tech and I said vaggas love
it or not for you, and the comments came flowing in.
A lot of people love it, A lot of people
think it's fun. A lot of people think it's gotten

(12:09):
very expensive, which it has. I've been coming to Las
Vegas long enough to remember the ads for ninety nine
cent shrimp cocktail. I never took advantage of that, And
now I don't think you can because now that same
shrimp cocktail is like ninety nine dollars and it's a
seafood tower of shrimp cocktail. But here's what I love
about Vegas. When adults come to Las Vegas, they come

(12:29):
to enjoy themselves, right Like everyone here wants to have
a good time. And I think that's very unique for
a city because you walk around, people are smiling, they're laughing,
they're with their friends. They usually have a little group
of folks with them, and it's just kind of fun.
Now I'm not saying everyone, you know, there's definitely some
people here that you see them and you're like, you know,

(12:51):
you feel a little sad. But for the most part,
people that are flying into Las Vegas, they are definitely
here to take advantage of some downtime, be an adult,
enjoy some you know, nice food, nice play, nice shows, whatever.
And it's just kind of a different atmosphere than a
lot of places. It's almost like a vacation every single day,

(13:11):
which of course makes it interesting when you're here for
something like a big technology show like CES, because the
whole rest of the city is partying and you're trying
to work, so it's definitely a different dynamic for sure.
Let's go to the first caller, Arnold in Rancho Cucamonga,
Line one, Arnold, you're on with Rich Arnold? Are you there?

Speaker 2 (13:37):
My Microsoft subscription to a Microsoft perpetual license and then
so then I was unable to access it. So I
changed to Libert Office because it was free to get
access to my word documents. But then when I try
and save, I get an air message I finally got
access to. And then when I try and save my
MS word documents, I get this air message It says, sorry,

(13:59):
we can't open htpps A, doots, live, whatever, all this stuff.
And if I click okay to exit that error message,
it takes me to this UH to save the file
to the thing it says users arenal app data roaming
Microsoft Windows network shortcuts. But this all seemed to and

(14:20):
then what happened was it seemed to be related to
my subscription expireds that my one drive. It tells me
that there's not enough cloud storage, and it asked me
either to upgrade but ord to free up space, and
I can't. I'm unable to free up space, so I
don't know if that's two separate issues.

Speaker 3 (14:36):
Hope that makes sense.

Speaker 1 (14:37):
So it doesn't really make sense. I'm trying to figure out.
So what are you trying to You're trying to double
click a file on your computer and it's not opening,
and it's saying it's this weird like HTTP, like almost
like a web r L.

Speaker 4 (14:49):
Yeah.

Speaker 2 (14:49):
It's like when I'm working on a word file and
then I go to save it, and because I'm getting
the message saying this file is like unsaved and you
need to save it, and it's just it's just continually reads.
It has the name of the files that's saving. It's
just continually saving.

Speaker 5 (15:04):
And I don't want to save that from just in
a word, just a word file of my you know,
a word file that I'm working on, you know.

Speaker 1 (15:12):
In the Libra office.

Speaker 2 (15:14):
I changed I did.

Speaker 5 (15:15):
Get rid of the lever stuff and I changed it
back to word. I changed a bunch of things in
the settings that I'm back to my I was finally
able to get into my I believe it's my perpetual
license and I'm so I'm back to.

Speaker 3 (15:28):
Using a word.

Speaker 1 (15:29):
Okay, So it sounds like, are you trying to save
it to the cloud or to your hard drive.

Speaker 2 (15:33):
I'm trying to save it to my hard drive, but
so I turn off the I turn off that open
the yeah, but it always pops up and I can't
seem to get rid of it. And I don't want
I never wanted to save to one drive, but I
can't get rid of that red dot and white X
on all these files. Now they just sitting there.

Speaker 1 (15:54):
Okay, well it sounds it sounds like your one drive
is completely filled up. That's what it sounds like to me.
So it is. I would I would go in there
and you can do this maybe from the web interface.
To make life easier for you. You got to go
in there and either drag some files out, delete some files,
and just free up space. And I think that should
solve a lot of the problems.

Speaker 2 (16:15):
And the problem I can't find those. So when I
can't find where to do that at, I don't see
any files.

Speaker 1 (16:22):
Just go to OneDrive dot live dot com and that'll
bring you to your files as long as you're logged
in on your Microsoft account. You have to be logged
in on the same account, So if you go there,
that'll bring your files and you can see I'll say,
you know, home my files shared, and I can see
right at the bottom it should say storage how much
storage is being used out of your If you're just
on the free version, you got five gigabytes, so I

(16:43):
would do that would also empty the recycling bin. Depends
on the cloud service. Some cloud services count the recycling
bin as storage, some do not, So it just sort
of depends on the different cloud storage that you're using,
so you can check that. But I think it sounds
like a lot of these issues are related to the
cloud storage being overfilled, and so it's trying to save

(17:03):
things on the cloud storage and it can't. Now if
you want to save them in a different location when
you're in word, you know, just use that menu to
save as into a different location on your hard drive.
But then you have to worry about your stuff not
being in sync or not being backed up rather, and
so I would recommend that you probably use one edrive
just because it's better to have things in the cloud.

(17:24):
If this is all very frustrating to you, you can
also just switch to Google Docs and you can use
Google Docs on the web. It's completely free. You're not
gonna have any issues with this stuff. They're going to
give you fifteen gigabytes of storage, so you do have
some options there. And then Microsoft does have a web
version of their apps as well, so if you type
in Office three sixty five web app, they should have

(17:49):
some free versions of those as well. It says free
Microsoft three sixty five online. Thanks for the call. Arnold
eighty eight rich one oh one eighty eight seven four
to two four one zero one. Welcome back to rich
on Tech. Rich DeMuro here hanging out with you, talking
technology at triple eight Rich one O one eight eight
eight seven four two four one zero one. Let's go

(18:13):
to let's see what we have here. Let's go to
Mike in Minnesota. Line is that that is line three I. I.
You know, Bobo has to uh, since it's a remote show,
Bobo has to bring up the caller. So that's why
I'm calling out the lines in case you know a
little behind the scenes information for you. That's why I'm
calling out the lines today. Mike, thanks for joining. What
what can we help you with today? What's going on? Hey?

Speaker 4 (18:36):
So I've got Mike, so I've got uh do looking
for it? So I got Mike. I was able to
fix my router. So I was able to because the
night Night Hawk app is accessible for visually impaired. So
the the thing I wanted to know is how do

(18:57):
I get rid of or not get rid of, Like
how do I disable Microsoft Edge on my co gutter
because it's like the co pilot. I don't like that,
It's it's really irritating.

Speaker 1 (19:14):
Yeah, well, you have to set your default app. So
uninstalling Edge from Windows is it might be possible, but
it's not easy, and I don't think it's for the uh,
you know, the average person to do because they've sort
of built it into the entire program, right, it's built
directly into the operating system. So but what you can

(19:37):
do is you can easily set Google Chrome as your default.
So there's a couple of ways you can do this.
You can either go into Chrome and in the settings.
So you can go into Chrome and then you know,
tap those three little lines in the upper right hand
corner tap settings, and then you can go into default
and see where it says default browser on the left

(19:59):
hand sid. You can tap that and then it'll say
Google Chrome is your default browser. So that's how you
can confirm if it is or not. If it's not,
then you've got to go into your search and just
type in defaults and it'll bring up default apps and
you tap that, and now you can go down to
Chrome that's installed. And let's see here trying to find

(20:22):
Google Chrome. Here it's set to faults for application on
a search Chrome. Okay, now I search Chrome, tap Google Chrome,
and now at the top it says make Google Chrome
your default browser. And so if you look at my
list right now, it's a mishmash like some things are Chrome,
some things are Edge. I'm gonna tap set default and
now all the important stuff will switch over to Google Chrome.

(20:45):
And then when you're trying to open up documents and links,
it will open in Google Chrome. It's not gonna get
rid of the edge browser completely, but it will get
rid of when you try to open things up in
different apps that they open up into the Edge browser.
So's it's one of those things that you know, it
should be a little bit more straightforward. On Windows. I
feel like they should get people more of an option,

(21:06):
maybe like a one switch to turn off these things
like Copilot. I'm looking in here, I've got Copilot. I
think there is a setting to make sure that you
know it doesn't come up as much. Let me see
if I go, I remember looking at this one time.
Oh that's recall. Okay, that's a whole other thing. Oh
my gosh, let's let's not open that can of worms.
Recall is the feature that basically remembers everything that comes

(21:29):
across your screen on your Windows PC. So I think
it's turned off by default. I have it turned on
just for testing purposes, but actually forgot. But it's interesting
because the first clue is that to even open up
the app, they wanted me to put in my code
because you know, there could be some very private information
in there. But again, Mike, you can do that by
just going into the settings uh default apps and switching

(21:50):
that over and hopefully that should help. But yeah, I agree,
it's uh, you know, Windows, they do give you a
lot of options, and power users know how to kind
of tweak every single little thing. But I think the
average person just kind of deals with what Microsoft gives them.
And that's what companies like because most people are not
changing the defaults. They're just using whatever they get, and
that is an advantage for these companies that want to

(22:11):
propagate their software to everyone. Thanks for the call. Eight
eight eight Rich one oh one eight eight eight seven
four to two four one zero one. Glad you got
the other. I remember Mike called a couple of weeks
ago about another question with his router, and he actually
got that fixed, which is great to hear. Let's see
what let me tell you more about CS some of
these things I saw. Okay, so I guess I'll tell
you the oddest thing that I saw. And I've got

(22:32):
it right here. I'm not even you can hear the
packaging a gadget call. Now at CES, there's a whole
bunch of stuff, right, there's like stuff you might see
in the future, stuff you may never see, prototypes, concepts,
stuff that's coming out, you know. Like TCL they launched
their new flagship TV and they made it available that day,
Like that's never done practically. Most companies announce stuff and

(22:54):
then it's another three to six months before you can
actually get it. TCL actually made their TV. Let me
see if I can get the the actual name of
the TV, because I went to this whole big TCL briefing. Yeah, okay,
it is the let's see what it was. It was
the Oh yes, it's the sq D. So their TCL

(23:15):
SQD X eleven l that's their twenty twenty six flagship
X eleven l SQD Mini LED And this thing is
like super It looks amazing, by the way, Like this
TV is incredible, Like the screen is so good, it's
almost old. Like they showed it next to an olead
and it looked better than an OLEAD. So I was

(23:35):
very impressed with this thing. But what they did was
they made it available the same day they announced it,
which is like, no one does that. So I love
that because like people like me that want something, you
don't have to wait another three to six months for it.
But this this odd gadget that I have in my
hands here, it's called Lollipop Star, and it is a
lollipop that plays music in your head. So when you

(23:58):
put this thing in your mouth, uses bone conduction technology
to let you hear music. So a lot of headphones
and earplugs are at earplugs, you know, earbuds will use
bone conduction or not really earbuds, I guess it's really
it kind of going the outside of your ear. And
so this lollipop uses that same technology, and so you

(24:19):
turn the thing on. It's a real lollipop, but the
bottom of the stick has like electronics built in and
then you can hear music. And this one I have
is from Ice Spice. It's a pink peach pink frost
and it's a white peach strawberry ice lollipop and you
put it in your mouth and you basically hear music.
It plays up to sixty minutes and when it's over,

(24:42):
that's it. You got to throw out the whole thing,
which is kind of wasteful because it's a one time
used thing, but and it's also unique. Nine dollars for
the lollipop, lollipop stars the name. But here's what I
love about ces. This is and this is why I
think if you, if you own a small business, if
you are someone it has like a little candy shop
or something, you need to come to shows like this.

(25:05):
Why because you need something that is on the cutting
edge to attract customers to your business. And so if
you run a candy shop, I saw a machine that
three D prints chocolate figurines. You want that in your
candy shop because it's gonna give you an advantage over
when people are walking down some main street and some
little vacation city they're going to and they come at

(25:26):
your candy shop and they see the same old candy,
you know, the salty saltwater taffy and the gummy bears
and all that stuff. Okay, I've seen all this stuff.
They'll walk around for a minute. But when you have
an attraction like this, like a lollipop that plays music,
yeah it's silly, but it's something nobody's seen before. So
now you're gonna have that curiosity factor of someone's gonna
come in. They've got discretionary money, they're on vacation, they're

(25:48):
gonna buy it, and now you've just made more money
for your business. Same thing with this machine. It's called
the Choco Print chalco Print. This is one of the
videos that also is going viral on my Instagram rich
on tech. This is a vending machine that three D
prints chocolate figurines. Now people are debating the merits of it.
The company that was demoing it made a mistake. The

(26:08):
mistake is that they put the sample price, like the
price on the screen was like twenty dollars for the figurine,
which is not really what people are going to be paying.
They said it's more like five to six dollars. So
when you're demoing a machine. Don't put a really expensive
price on the screen because people are all fixated on
the price, which is not really representative what people are
actually going to pay for this thing, this little figurine.

(26:31):
So you pick your design. It makes a whole bunch
of different designs, everything from like little rabbits to you know,
different NFL helmets, whatever, And then you choose your design.
You take a tray, you put it in the machine,
and some people are saying, Okay, I don't like that
because people are putting their hands into the machine. And
then the little three D print head prints out the
design with chocolate, and it takes about, you know, three

(26:54):
to four minutes for this to happen. You get to
watch it, so you get to show and then it
pops out, little figurine. You can keep it, you can
eat it, you can show your friends. You'll probably take
a picture of it and post it to social media.
And the machine itself is about twelve thousand dollars. Nobody's
you know, I'm not saying you're buying that machine unless
you ran a small business. But you can see how

(27:15):
you can make a return on this. But again, I'm
not saying that this machine is going to succeed or fail.
But it's one of these things where when you are
and this is kind of like why I go to
all this stuff, you have to be aware of what's
out there so that when people ask you about things,
you know what the market has and what it doesn't have.
So there's so many things like that. I saw another

(27:36):
idea in the market. Now I'm gonna I'll talk about this,
but there's this little there's this little section that I
personally love of CS called Eureka Park. These are all
the kind of scrappy startups from all over the world,
and they usually have just one little product that they
are just launching. I think that one of the people
told me the product has to launch at CS, like

(27:57):
it can't be something that's been on the market. Has
to at least a new version or a new feature.
But one of these things was a digital lock for
bathrooms at like a gas station, and you would have
to tap to pay to get into the lock, which
I thought was really interesting. It is called flush Locks USA,

(28:18):
and they're gonna start selling this thing and it just
looks like a digital lock for your front door, except
it's got a screen pad, it's got number keys, on it.
It's got tap to pay and you can open this
bathroom door by yourself if you pay the dollar ninety
nine for access. Now you may be saying rich, that's
so evil. I have public restrooms. A public restroom. Yeah,

(28:40):
have you been to public restroom lately? They're horrific. I mean,
the things that have happened in there are like I
don't even know. And so I would gladly pay a
dollar for a clean restroom on a road trip. Why not?
And so this company's gonna start putting these things in
the marketplace. We'll see. I don't know if that's gonna work.
I mean, I don't know what the rules and regulation are.
But a lot of these places you go into, they're like, sorry,

(29:02):
no public restroom. But if you're making money on your
restroom and people are happy to pay for a clean restroom,
I think it's a win win situation for a lot
of people. So again, all these ideas you see at CS.
It's still a place where new ideas take flight, and
I love to be there for that. And I've got
many more to tell you about. I got to tell
you about these color changing press on nails. Unbelievable. I

(29:26):
don't know how they work, but that's a wild thing.
Eight eight eight rich one O one eight eight eight
seven four to two four one zero one. More rich
on Tech coming your way right after this. Welcome back
to rich on Tech. Rich Demiro here hanging out with you,
talking technology. Triple eight rich one O one eight eight

(29:47):
eight seven four to two four one zero one. Let's
go to line one. We've got Mike on Mark on
the line in Seattle. Mark, you're on with Rich.

Speaker 3 (29:56):
Yeah, Rich, Hey, I have a VRBO and I would
like remotely control the heat, you know, control the heat
with the guests they make sure the heats off. And
i'd also like to if if it's possible to have
a door that I could change the combinations to remotely,
because currently I just have a key box that I'm
manually set, and I have a manual thermostat, and a
lot of times the guests will even though they're started

(30:19):
to turn the heat down, they don't cuss. It eats
into my funds.

Speaker 1 (30:25):
Yeah, okay, well you just gotta you gotta go with digital,
a digital door lock and a digital thermostat. So what
do you have right now for those things you just
you said you have a lock box or just a physical.

Speaker 3 (30:36):
Everything's just manual. Now. The thermostat's you know, battery operated
like digital thermostat and it controls electric heat.

Speaker 1 (30:45):
Do you have a Wi Fi cant? Do you have
a router or Wi Fi connection?

Speaker 3 (30:49):
Yes, d r bo if you have a dr bio
in this neck of the witch, you need to have
a high speed internet, so yes, I do.

Speaker 1 (30:57):
Okay, perfect. So I was gonna say, I mean, I
you know, unless people are trying to stay there to
disconnect from everything, you gotta have you gotta have Wi Fi.
I mean that would be a problem if you didn't. Okay,
Well you can. So I have one of these locks
on my door, like the smart lock, and basically you
can create different codes for different people, so you can

(31:17):
do it right from the app. You can do it instantly.
It will update. Now I'm looking online right now, and
it's interesting because you're using Verbo. It looks like some
of these actually integrate with the app, so I would
look to see it right now, I'm only seeing it.
Looks like Airbnb has a couple of models that integrate

(31:38):
with the app, which means when someone rents a place
on Airbnb, it generates a code for the front door
and then it sends it to your lock, so that
person has a unique code and that's it. It only works
for them when they flog in, which is, by the way,
would be a lot less work for you.

Speaker 3 (31:52):
Right, Yeah, how often I might lose some control over
it too. I don't just go through rent it from
vrbo iver in it through other sources also.

Speaker 1 (32:03):
Okay, well, the good news is you it's easy to
do this, so you've got I mean, Schlague is the
one that I've tested that I like. It works and
you can definitely do that remotely. So you would just
get one of these. I mean, they have a whole
bunch of different ones, but the encode plus uh, you know,
just look for one of those that they have and
they will let you change the codes from the app

(32:26):
and you can have up to one hundred codes. Now,
you probably want one that's a little bit more reinforced
because it's gonna be used by a lot of people, right,
so you want to make sure you're getting a heavy
duty one that's number one. Yale is another brand that
has one that you know is obviously very popular as well.
I'm trying to look at this one let's see, uh,
it's got some good weather resistance and it's got the

(32:48):
Wi Fi connect. Okay, that's good. And then let's see okay,
and then there's one called Lockley. That one's interesting. I'm
not familiar with that, but it's it's coming up here
and it's saying that basically, it can issue offline access code,
so if the internet connection ever happened to go down,
it would still work with a code offline, which could

(33:09):
be interesting. But it looks like a lot of these
things can have up to one hundred codes at one time,
so you could either rotate through those codes or just
give you know, sign people a code however you want
to do it. But that's definitely easily doable. So that's
number one. When it comes to the thermostat, I would say,
I mean, there's really two thermostats out there that are

(33:30):
good for this sort of thing. I would say the
Nest thermostat is kind of like, you know, it's the
thermostat that invented the entire genre of smart thermostats. So
the neat thing about the Nest thermostat, and a lot
of the other ones do this too, is that they
do have presence sensing built in, so even if the
people leave this airbeing or this verbo and they forget

(33:52):
to turn it down like you ask them to, this
thermostat is smart enough to know when everyone leaves the
house and it's vacated, it will automatically fault to the
temperature that you set in the app to go, or
you could just go into the app and manually set that.
So there's a lot of ways to do that. But
those are the two things that you need to get
this set up. And I think your your guests will

(34:12):
really appreciate that. I think a lot of them will
know how to use the nest, so I would probably
go with that. The other, the other one that a
lot of people like is called ecob or echo be
on how I say it, but it's that's they make
smart thermostats that a lot of people like as well,
and they also have thermostats that have those presence detection
sensors in them as well. So those are your options, Mark,

(34:33):
I think that's gonna really help you out there. Pretty cool.
You know, it's a nice little business to have. You
got those got that rental property, you got people coming in.
I you know, I've only stayed in a handful of
these airbnbs or these verbos. I think they're really interesting.
I think that you know, it's it serves such a
purpose for what you want to do. Right, Like if

(34:55):
you're like we had you know, my my mother in
law's birthday at like this giant house that we rented, right,
you can't you can't have two four, six, eight, ten, twelve,
you know, twelve people in a how in a hotel room?
Like you just can't do that. I mean maybe there's
an hotel room, but it's like, you know, and plus
you had this great estate, you had this great pool,
so it's really amazing. How again, when you look at

(35:16):
what Airbnb invented, And I went to the Airbnb event
this year where you know the guy who started it,
he just Brian Cheskey talks about you know, how he
came up with this idea and it was just literally
him and a couple of people in San Francisco, and
I think there was a conference coming to town, and
he said, hey, why don't we put some like air
mattresses on the floor and rent them out to people

(35:37):
that are coming to this conference it's like a tech conference.
And sure enough that is now a multi billion dollar company,
and people have made a living getting places, renting places,
making their places great.

Speaker 4 (35:50):
You know.

Speaker 1 (35:50):
I mean, it's just so amazing that when you think
about and I guess I'm just inspired right now because
of everything I saw at CES. There's still so many
ideas out there that there's just waiting to be born.
And you know, people may be frustrated, they may say, oh,
everything's been thought of. Sometimes all you have to do
is modify an idea to make it better. I mean,
who would have thought that a guy with an air

(36:12):
mattress would take on Marriot. If you told me that,
you'd say, no, way, you can't. Mariot's got a hotel
in every every single city in the world. And you know,
now people stay in Airbnb. It's a it's a proprietary eponym.
No one said, you know, no one says I'm gonna
stay in Marriot. They say I'm gonna stay in a hotel,
but they do say I'm gonna stay in Airbnb. Eighty
eight Rich one O one eighty eight seven four to

(36:34):
two four one zero one more after this, Welcome back
to rich On Tech. Rich Tomuro here hanging out with you,
talking technology. Triple eight rich one oh one eight eight
eight seven four to two four one zero one. I
am looking at an incredible view right now of the
Las Vegas sphere. Wizard of Oz is playing today at

(36:58):
eleven am and two pm. Buy tickets now I can
see that. Yeah, if you have not seen this fear
in real life, it is quite incredible. It's been outside
my hotel room. Yes, I'm broadcasting live from Las Vegas
this week because of CS and CS is the big
technology show that everyone from around the world pretty much attends.
Not open to the public, by the way, so don't

(37:19):
try to come. We were talking to some folks at
the bar last night and he said, Oh, I wanted
to go to the show see all those cool robots
and things. And I realized you can't. You can't buy
a ticket. No, you cannot. But I've talked to CS
about this. I said, you guys need to do one
day where the public can come to the show. You
would make so much money. The public would gladly pay

(37:41):
twenty twenty five, thirty forty fifty dollars for a ticket
to see all this cool stuff. Now, the floor is
crowded as it is, so I don't think they would
do it during the normal show, but maybe you stay
open an extra day and you let the public in.
They would love to experience this stuff. I mean, it's
not a year goes by where people say, Rich, I

(38:02):
would love to go to CES. I want to see that.
But I'm still here looking at I can see the
convention center. By the way, they remodeled the convention Center
this year. It was kind of a surprise. Maybe a
couple years ago they remodeled one of the wings. Now
they've remodeled I think it was a west wing. Now
they've remodeled the north and central hallwing, and it looks incredible.

(38:23):
I mean, it's now a proper entrance to this convention center.
And I think they still have the South wing to go.
That's the final wing to be remodeled. But you know,
there's only a couple of cities that can handle a
giant conference like this. I think Orlando's one of them.
Las Vegas. I'm not sure where else can handle you
one hundred and fifty thousand people at the same time

(38:45):
in a city, especially with the hotel rooms just absorbing that.
Saw so many cool things that CS. I'll get to
a call in just a second, but let me just
tell you about this one. I just got a If
you haven't checked out my instagram at rich on Tech,
you gotta go there. I've got so many things posted
from CS and they're just so fun. I posted the
most visual stuff at richon Tech on Instagram. Just just

(39:06):
scroll through and just have a you know, just sit
down your couch have you know, still listen to the
show obviously, but just you know, maybe grab a a
soda or whatever you want. I mean, I'm not telling
you if drink soda, but you know what I mean,
and you know, just sit there and scroll. It's fun.
I mean, there's so many cool visual things from this show.
One of them I saw is this startup called eye Polish.

(39:27):
They're making color changing press on nails. They are digital
I don't know what this material is, but you pick
a color on the iPad. Yeah, it sends it via
bluetooth to this little device. You pop your nail into
the device and suddenly the nail flickers and the color changes.
And yes, if you watch Total Recall, I've got a

(39:48):
whole bunch of people sending me the clip from that movie.
It's exactly what it looked like in that movie where
the person taps their finger and the color of their
nail changes. And I watched this demo of this girl
changing the color of her nails a bunch of times,
and I still couldn't figure out how it's done, and
she couldn't really explain it either, So I said, how
is this being done? What kind of digital witchcraft is this?

(40:12):
It is really cool. The device is going to sell
for like one hundred dollars and then each individual set
of nails is you know, it sounded pretty reasonable. I
can't remember the exact price, but it wasn't overly crazy.
But yeah, you can change. Let's say you put these on.
They last about two weeks. You put these on your nails,
and every single day you can change the color of
your nails to match your outfit. Now I'm not doing

(40:33):
this personally, but I could see the appeal. My wife,
she loves. During the pandemic, she found these like press
on nails. Remember back in the day when I was
a kid, they had Lee press on nails. I remember that.
I think that was the name, right. I could just
it's just like it's seared in my head from when
I was a kid, Lee press on nails famous since
the nineteen eighties. Now she uses a different brand. Oh

(40:55):
it's called Dashing Divas. That's right. See, these are the
things I know because I see the bill. But Dashing
Divas she discovered during the pandemic and she loves them. Now,
it's a lot of work. She's sitting there at our
table and she literally looks like she working in a
nail salon. She's like filing her nails putting all these
things on. It takes a lot of work, but they
look great, especially for you know, at home nails. But

(41:17):
now we're taking a step further. You gotta check out
the video again. The company is called I Polish. They're
a startup out of Florida, and they're gonna be selling
these things soon. But yeah, that was really cool. She
gotta you gotta see that. All right, let's go to
Vanessa Vanessa online three calling from You're gonna have to

(41:39):
tell me how to say the name of this city, Vanessa.
What's what's the how do you say the name of
your city? Paromp See, I wouldn't have said that.

Speaker 6 (41:50):
You could come over here. Need be hear in the now?

Speaker 1 (41:53):
Oh really? All right, Well, I'll make my way after
the show what's what's there to do in perump over
the Hump?

Speaker 6 (42:00):
Not a whole lot. It's the home of a lethal
brothels into that.

Speaker 1 (42:05):
Oh wow, okay, well you know, I'm surprised I haven't
been there before. No, I'm just kidding. Uh oh my gosh.

Speaker 7 (42:13):
Uh.

Speaker 1 (42:14):
Kim apparently knew that. And Bobo's taking notes all right,
in all seriousness, what what's happening? What's what's going on?

Speaker 8 (42:24):
Well?

Speaker 6 (42:25):
I tried to change from Last Past to Bitwarden, and
I cannot figure out the instructions. I try, I read,
I've downloaded it. I tried importing from last Pass and
I can't get it to work.

Speaker 2 (42:41):
Really, I was wondering if you have if you.

Speaker 6 (42:43):
Have a simple plot, a simplified instructions for that.

Speaker 1 (42:49):
Okay, let me let me see Bitwarden import from Last Past.
I think they would have it on their help page.
I did this recently and I found the process to
be quite easy. So I will definitely link up the
help page that bitwarden has. But where how are you?
Where are you doing this? Are you doing this on
your computer or on your smartphone?

Speaker 2 (43:09):
On my computer?

Speaker 1 (43:11):
Okay? So when you open up Last Past, you found
the ability to export your vault correct, correct, okay, and
you get.

Speaker 9 (43:20):
That file file yeah.

Speaker 1 (43:23):
Okay, you saved it to an Excel file. Yes, okay,
that might be the problem. You gotta say. Well, okay,
now when you say excel, is it a CSV that's
a comma separated value file? Is that with the dot CSV?
Is that what it is? Okay?

Speaker 3 (43:37):
Good?

Speaker 2 (43:37):
Yeah, okay, Excel okay.

Speaker 1 (43:40):
Okay, so you don't need to open it in Excel.
Do you don't need to open this at all? So
don't open it, export it and then don't open it. Okay,
that's number one. Now, once you once you get that file,
that export dot CSV, you're going to go into bitwarden
on your computer. Okay, And I'm trying to see if

(44:01):
you can do this. Yes, so you have to do this, Yeah,
you can do this on your computer. You have a
Chrome web browser.

Speaker 2 (44:09):
Yeah okay.

Speaker 1 (44:10):
So did you install the bitwarden extension on your web browser?

Speaker 8 (44:15):
Yeah?

Speaker 1 (44:15):
Okay, so you did that. Now, when you go into
settings on bitwarden, can you open up there? Can you
open up bitwarten, go to settings. Once you go there,
you'll see vault options and it says import items. You
tap that and then you go and you look at
your data. It says data file and it will say

(44:37):
last pass, so you tap that, and then it even
gives you an option to import directly directly from last pass.
You can try that, but I think you already have
the CSV, so just do that. You choose your file,
and it will import all of those passwords into bitwarden
and that's it. It should be pretty straightforward. Have you
done all those steps? Okay, well I think we lost Joan,

(45:04):
but sorry, Vanessa. But if you've done those steps, it
should be pretty straightforward, and then when you go into bitwarden,
all of your passwords should be in your vault. Now
I did this recently and it really is a quite
easy process and there's really not much more you have
to do other than that. The only thing I will
I will tell you Vanessa, once you're done with that file,

(45:25):
I would delete it and get rid of it, because
the reason you want to get rid of it is
because it has all of your passwords on there, So
definitely delete that. You don't want that lingering around getting
in the wrong hands, and then you can go in.
Now what I would do is don't go ahead and
delete last past. The first day. You do this, give
yourself a couple of weeks of overlap. That's what I
did for myself when I change from my old password manager,

(45:50):
And so you give yourself a couple of weeks of
overlap because if you're having trouble you can't find a password,
something imported wrong, you can go back to last pass
and find that password and correct it. But you can
always do a password reset nine times out of ten
and before you get you know, once you're up and
running on bitwarden, then you can go into last Pass.
You can delete your account, you can delete the app,
get rid of everything, and you can now finally, you know,

(46:12):
completely use bitwarden in your day to day. But that's
what I would recommends. That's the process that I used,
and it worked pretty well. And I'm not look nothing
against last Pass, nothing against all these other password managers.
But Bitwarden is completely free. And you may be saying, well, rich,
if it's free, it can't be that good. It is good.
And I've met with the CEO. I've talked to them

(46:35):
extensively about their plan and their product, and they do
open source a lot of it so that people can
check to make sure what they're doing is on the
up and up. That's a great thing. And why is
it free? Well, even if you want it to pay
for bitwarden, the personal pricing is so cheap that, in fact,
I got an email this week someone said, hey, rich
why don't you just pay just to support them, which

(46:56):
I probably will do. It's like ten bucks. Let's say
I'm trying to find the personal and if you look
at a view all plans so free, free forever, zero dollars,
unlimited devices, some of these some of these apps that
are free for your password, they'll limit you to a
certain amount of devices, one or two devices. You get

(47:17):
pass keys, management, all the core functionality, and it's always
going to be free. Plus you can share with one
other user premium ten dollars a year. You can swing
that ten bucks a year, why not? And you get
even more features like file attachments. I'll put a link
to all of this on the website Vanessa, including that
help page. Rich on Tech dot TV eighty to eight

(47:37):
rich one oh one more rich on Tech on the
way after this, Welcome back to rich on Tech. Rich
DeMuro here hanging out with you talking technology at Triple eight.
Rich one oh one eight eight eight seven four to
two four one zero one. Phone lines are open. Give

(47:59):
me all if you have a question about technology. The
website also an option go to Rich on tech dot
tv hit contact. I will tell you. If you sent
me an email on the past week or so and
I've not gotten to it, there's a reason for that.
I've been in Las Vegas for CS and it consumes
all of my time. Like I'm talking all of my time. Now,

(48:21):
I am testing a new feature on Gmail called AI Inbox,
and let me tell you, it is incredible. So this
week Gmail or Google I guess, added a couple of
new AI features to Gmail that you're now getting for free.
These are things that you used to have to pay for,
and a couple of them. Basically, it's like smart replies

(48:43):
and all these different things that you know. It's kind
of turning your Gmail inbox into like an AI assistant.
So number one has features that help you write emails.
It'll summarize emails and suggest replies in your own tone.
That was the thing that was missing before. Now it's
looking at all your emails. You know, I have twenty
years worth of emails in there. It knows exactly how

(49:03):
I write my emails, which by the way, are usually
like one or two words, but it will suggest replies
in my own voice. That's all going to be free,
and that's rolling out to Gmail users now in the US,
so don't be surprised if you start typing an email
and it wants to help you write it. That used
to be a paid feature which I've been using for
a long time. Now everyone's getting it, which is incredible.

(49:24):
Also summarized, so when you look at the top of
your email, it'll have a little summary of the email,
which is really helpful, especially when you get into like
a long back and forth with someone, you could just
see what the latest is. And then smart replies you're getting,
you know, like I said, more personal with the way
that you do that. Now, this is the other cool
thing that it's getting that is just truly, truly incredible.

(49:47):
They have basically taken all of your emails. Now this
is for paid users, and they are now letting you
search those through those emails the way you would search
with a chatbot. So I don't know about you, but
you know, you make a reservation for something, you trying
to find that exact email with that information, you can
never find it quickly for some reason. Now, AI Overview

(50:07):
will synthesize the information. It will scour your inbox, find
the information, even if it's across a whole bunch of
different emails, and put that into a little summary up
at the top, just the way that AI is doing
it on CHATGBT, the way that AI is doing it
on AI overview for Google, or when you see that
little AI summary up at the top of your search.

(50:27):
Now that's going to happen in Gmail, but you have
to be a paying Gmail user to get that. And
I am, and I already have it, and it is
so amazing. You can ask questions of your email, your
past twenty years of emails. You can ask questions just
like you would an AI chatbop. And it's only programmed
on your emails. Now I know, before you send me
the angry emails. Yes, this is private. Google is not

(50:50):
using your email to train their AI box. They're not
sharing your information with anyone else. This is all done
a very private way. Think about as your email is
a little vault, and their AI box can look into
that vault, but it can't share that information with anyone else,
nor is it being trained on that vault. So come on,
this is Google. They're gonna do things in a private

(51:11):
way because they know there would be backlash if they didn't.
So I am absolutely loving that feature. Now, the new feature,
the super new feature that I'm testing that is only
available to a handful of people, and I beg them
to give me. This is called AI Inbox. And this
just takes your whole email, changes the way your inbox
looks completely, and it gives you as soon as you

(51:32):
get to the top, it says, hey, right, you have
eleven suggested to do s and fourteen topics to catch
up on. And it gives me all the things I
need to do in my inbox that are like pressing,
whether it's paying a bill, whether it's an RSVP, whether
it's a reply, whether it's a sign an agreement, submit
a time card, pay your taxes, update billion information. I mean,
this is stuff that's on there right now. It's amazing,

(51:53):
It's totally amazing. Then you've got topics to catch up on,
and it's got all the little things that you need
to know that people wrote you in an email, like
ten thousand characters, but it summarizes it and it organizes it.
It is truly incredible. I will be such a productive
person because of this. But Google, if you're listening on
these suggested to dos, you need a checkbox so I

(52:15):
can get rid of it, because I already it says
you have to update my ex billing information. I already
did that. I figured it out. Now I want to
get rid of that card. So I need a way
to get rid of that, and it's not there yet.
But again, it's day two, so I'll give you a
little bit of a break there. All right, let's go
to Kathleen in Santa Clarita line for Kathleen.

Speaker 6 (52:33):
You're on with Rich Hello, how are you today? Thank
you so much.

Speaker 10 (52:37):
I love, love, love your show being.

Speaker 6 (52:39):
Oh you will help me so much.

Speaker 9 (52:42):
Well, I don't love to hear that.

Speaker 1 (52:45):
I love to do this show. I love to talk
to folks like you, and that really means a lot
to me. What can I help you with?

Speaker 10 (52:52):
So when I am driving and using either Google Maps
or Apple Maps, I do not use ways anymore because
it has sent me in some strange places. Queen another
one bites the Dutch constantly played, I cannot put on
my navigation if I don't have like iHeart or my

(53:16):
Audibles or Spotify plane. I do not have Apple Music.
I do have an iPhone, more newer one I think,
maybe like a thirteen, but it's sometimes I just want
to drive in quiet when I'm listening to directions and
I can't, and I don't want to listen to Queen
another one by. It just plays over and over and over.

(53:37):
It doesn't stop.

Speaker 1 (53:39):
Okay, it sounds. Do you have an iPhone?

Speaker 4 (53:42):
I do?

Speaker 1 (53:43):
Okay? Do you have this in your Apple Music library?
This song?

Speaker 3 (53:49):
No?

Speaker 2 (53:50):
I and I don't have apples.

Speaker 6 (53:52):
I don't have Apple Music.

Speaker 10 (53:54):
I looked on my apps and I can't find it.

Speaker 6 (53:56):
So when my.

Speaker 10 (53:57):
Daughter was here, when she got Spotify, she mustn't delete it.

Speaker 1 (54:00):
So okay, so I would go ahead, redownload Apple Music
from the app store, go in there and see if
that song is in there, and delete it. Do you
have an older car? Newer car?

Speaker 10 (54:13):
Seing Honda, so it's it's older. It's like okay, okay,
so the fancy stuff.

Speaker 1 (54:19):
There's a feature, Kathleen, where basically, when you plug in
your iPhone on older cars, it will automatically play the
first song in your library. A lot of people replace
that with a silence song. Look it up search iPhone,
play silent song in car connection, and a lot of people.
You'll see. There's a whole bunch written about this. I'll
link it up on the website as well. Rich on
Tech dot TV, Welcome back to rich on Tech. Rich

(54:43):
Demiro here hanging out with you, talking technology Triple eight
Rich one oh one. Uh, you can call in. I
know the lines are slammed, but we will get to
you after this. We've got a great guest, someone who's
been on the show many times before. Matt. You may
Matt Swider from the show, Welcome to the show.

Speaker 9 (55:03):
Thanks for having me Rich.

Speaker 1 (55:04):
He literally took a red Eye from Las Vegas to
fly back to New York City, still made it in
time for this hit. I am so impressed with you
right now.

Speaker 9 (55:15):
Thanks. I barely made it, but I did make it.

Speaker 1 (55:18):
You're right, you're right.

Speaker 2 (55:20):
Now.

Speaker 1 (55:21):
Tell me about CS twenty twenty six. What did you
What was your what's your key takeaway?

Speaker 11 (55:27):
I'd say, we're seeing you know, gadgets, the next generation
of gadgets, but also AI integrated smartly.

Speaker 9 (55:34):
It's not just a marketing term.

Speaker 11 (55:36):
So we're seeing a lot of you know, smarter programmatic
gadgets that are trying to predict what you want and
personalize to you. For me, there's good AI and bad AI.
And good AI is able to you know, predict what
you want, but bad AI kind of you know, it's
AI slop as as we've been calling it. So it

(55:57):
depends on Hey, how useful is this information that they're
collecting from you and trying to, you know, figure out
what you want? All right, So I'm seeing it in TVs.
I'm seeing it in graphics processes from Nvidia where they're
trying to take a graphics card that's usually in a
desktop and use AI to double the frames or you know,

(56:18):
double the resolution without having to have a large graphic process.
So stuff like that that's really good AI in my opinion.

Speaker 1 (56:28):
You do the website the shortcut dot com. This is
a newsletter that you in website that you know is
all for consumers and all the gadgets that you're you're
trying to get has got some great advice there. You
gave out awards at the show, so you've got a
whole bunch of a list of gadgets that won year awards.
I'm just going to go down the list of some
things that I think are interesting and you can kind

(56:49):
of give me a couple thoughts about them very you know,
quickly obviously, so I want to get through as many
as possible. The Pawport Smart pet door. Why did you
give that an award?

Speaker 3 (56:58):
What is that?

Speaker 4 (56:58):
Yes?

Speaker 11 (56:58):
So then we saw that to you years ago. We
really liked the idea, but it was more of like
a kickstarter thing. And then two years later they come
out with one, and they said it's so much more doorable,
Like it opens up the doggy door, the traditional doggy door,
but it does it with either an app or motion, right,
So it's kind of like one of these smart door locks,

(57:19):
but for your pet. And now it's bulletproof, so that's
how durable it is. And I was like, you know what,
I don't think by my dogs would be packing, but
just you know.

Speaker 1 (57:28):
Your dogs would be like, let me in. Now the
dog has like a little a little like dongle on
the chain on the the collar right to only open
it for them, isn't that part of it? Yes?

Speaker 11 (57:38):
And like you wolf can't get in, and they yes,
they demonstrated to us, and it was, uh, you know,
is it in working order?

Speaker 9 (57:45):
It went out sale Black Friday. Of this past year.

Speaker 11 (57:48):
So it is out there and that's why we're like, Okay,
this is mature enough where it's actually in consumers homes.
And it reminds me of something that should be, you know,
on the Jets, and it reminds me of the future.
And I don't know if you remember that scene from
Home Alone where Marv gets into the doggy door for
Kevin mcgows's home. This stops something like that, right, you

(58:09):
don't want to open, you know, door, So this is
something in the future, has like two swinging doors that
come open.

Speaker 9 (58:17):
Very cool.

Speaker 1 (58:18):
Yeah, it's pretty smart. And make sure no other critters
get into your house either. Okay, this was a trend
we saw over and over, these smart glasses, the even
Realities G two. I tried these on. They kind of
have a little screen in them. What do you think
Even Realities is doing well with these?

Speaker 11 (58:34):
I think it's the fact that there's the smart glasses
that don't have the screen, and then there's the Apple
Vision pro on the other side, and there's certain companies
ray Ben or there's a companies like a Rainio and
Even Realities that are starting to put a screen inside.
Ray Ben is doing it with the meta glasses, but
the functionality doesn't work for me nearly as well.

Speaker 9 (58:57):
And this did all right. It's simple.

Speaker 11 (58:59):
It has heads up display, kind of like your Some
cars have those heads up displays.

Speaker 9 (59:04):
I think that's the intriguing part.

Speaker 11 (59:06):
It's it's getting to the middle of I want a display,
but I don't need the Apple Vision pro. I just
want something that's telling the information, that's give given me
notifications that I can use as you know, when I
need to read a script for on air, Like I
find that intriguing.

Speaker 1 (59:21):
Yeah, well, okay, now did you test the teleprompter functionality,
because it's really cool. But the thing that they need
to figure out is they need to make the screen
sort of float in front of you more than move
around every time your head moves. You know, that's the
only issue. Because I'm not kidding, this is game changing.
If we can get that teleprompter. I want a circuit
of a speaking circuit just with these glasses, like I

(59:44):
will bring it. Come have me talk to your people,
and I will tell you I will make the whole
thing on a script and I will you know, I mean,
obviously I'll affect it, but it would be so helpful.

Speaker 11 (59:55):
Absolutely can you imagine, like you you know, head talks,
instead of having those monitors and a lot of gear,
it's just someone wearing a pair of glasses and the
words are getting piped to them that they've previously written.

Speaker 9 (01:00:07):
So I find that intriguing.

Speaker 11 (01:00:09):
Yes, that it's those are the kinks where it's like,
this is great conceptual, award winning technology, but there's gonna
be a version three or version four down the line
that fixes those issues. Uh, you want to pick something, Yeah,
let's go with the lg EVO C six and W six.
So the W six is more intriguing to me than

(01:00:31):
anything because again it's, oh, it's a wallpaper TV.

Speaker 1 (01:00:35):
Have you seen this? Oh yeah, oh my gosh. Yes,
it was like it's like it's a is it like
nine millimeters thin? Is that the.

Speaker 11 (01:00:41):
Size exactly right? And you know that is something that
stands out at me. It's when this this technology is
not only vibrant, which it is and it has all
the you know, the resolution capabilities that you need, but
it fits into a home where you're not It's almost
like an art piece in a lot of ways. Where

(01:01:01):
it does look like wallpaper, you could mistake it for
blending into the rest of your wall. I found that
super interesting and uh and at the same time, I'll
go ahead and say another one. Samsung has a one
hundred and thirty inch micro RGBTV. It looks like it's
on an easel. That's that's how they actually have it
set up.

Speaker 1 (01:01:21):
Yeah, okay, oh that okay, so that was how they
that's how they present it. I thought that was just
for the show. But that's how you could have it
in your house.

Speaker 11 (01:01:27):
I believe you know, they're they're pitching it as you know.
This is for someone who's building their mansion and they're
they're choosing the TV and building the house around around it.

Speaker 1 (01:01:38):
So you'd have to put the TV in first and
build the walls around it because it's so big.

Speaker 11 (01:01:42):
That's the only way you have to do it. I mean,
that's that's when you have that much money. I don't
know how much it costs yet, but uh, it will
be an expensive accessory for a home.

Speaker 9 (01:01:52):
But but the something, the.

Speaker 1 (01:01:53):
Great thing is in ten years you'll be going to
cost go for that rotisserie chicken. You'll just pick up
one of these TVs.

Speaker 11 (01:01:59):
Absolutely, yes, the amount of you know, just how affordable
things are after I'd say five years, like, oh lead,
O Lead was like ten thousand dollars when at first launch,
if not more right when I saw my first O
Lead And now now it's you know, under a thousand
for a lot of O led TVs.

Speaker 1 (01:02:19):
You've got a lot of other stuff. You got. You
got the Samsung trifold on here, which I went hands
on with. That's the screen phone. The Dell XPS. Dell
got a lot of publicity because they brought back the
the XPS name, right.

Speaker 11 (01:02:31):
Yeah, we were toying around with that when we're like
the Shortcut team when we were giving out awards, were like,
do we just love this because it's a great laptop,
which it is, or because they kind of changed the
name last year after years of Dell XPS being their
their brand name and their you know, the most iconic
laptop name, they got rid of it and it came
back because they realized, oh, like a Dell Pro and

(01:02:54):
stuff like that, like del Max's not really good naming
conventions and confused a lot of people. So they almost
made a whoop see last year and then made up
for it this year by just saying, you know what,
let's pretend that didn't happen.

Speaker 1 (01:03:06):
So very smart on love when I love when companies
can do that and admit like, hey, you know what,
we try this, it's not working. We're going back. And
people celebrated it, and they got a lot of you know,
a lot of publicity for that because people, you know,
especially in the tech world, that missed that name, they
really enjoyed that. I saw this the my que Secure

(01:03:26):
View three and one smart lock. This was pretty cool.
It's like basically every way you can imagine getting into
your lock, they've got it built in.

Speaker 3 (01:03:34):
Yeah.

Speaker 11 (01:03:34):
They have actually five ways you can tap into it,
including the past code, including traditional key, but also face unlocked.
So my Q has built a really good face unlocked
feature that I haven't seen in a lot of other
smart locks.

Speaker 9 (01:03:47):
There are other smart locks.

Speaker 11 (01:03:48):
There's actually a lot of smart locks at cees, but
this one kind of intrigued me. It's a dead boat,
it's a security camera, and of course it's a smart
lock that unlocks when you approach it, and that that
to me. I see a lot of these airbnbs, which
is very cool, these these smart locks, because it beach
trying to fetch a lock from a little lock box

(01:04:09):
and It just makes things so much more seamless. When
there's a keypad on there, there's face on lock, there's
traditional locks, there's fingerprint sss, there's lots of ways to
access your home. And also what I like is my
parents have you know, they have a Yale lock and
a nest those kind those are kind of outdated.

Speaker 9 (01:04:31):
This is the whole package. It's a three on one device.

Speaker 1 (01:04:34):
Yeah, that's amazing. All right, we may have time for
one more. Let's try. Let's do one more of your
choice and we'll see if we have time for one more.

Speaker 11 (01:04:41):
Sure, let's go with the Legion Lenovo Legion pro Rollable.
This to me was it's got our Best Concept award.
What I really liked about this is it expands the
screen on a gaming laptop. Right, Lenovo also has this
on like a regular laptop that goes up and down.
This takes a screen and makes it wider, so like

(01:05:02):
a sixteen by nine by like a twenty one by nine,
and it expands out. Usually with these out Yeah, so
usually with these screens we see we see like expanding
screens or like unfolding screens on a thin and light
device that kind of sacrifices some performance. We see that
all the time. This is a gaming laptop. So that's
what really intrigued me about this. It's one of my

(01:05:24):
favorite things of the show. Lenovo always brings good concepts
to see. Yes, it's things that you may not see
in reality on sore shelves for like five years. But
you know, their legion lineup of gaming laptops is very good.
This might be the future where you're like, I need
more screen space, but also I need to stow this

(01:05:45):
in my backpack.

Speaker 9 (01:05:45):
So the fact that you can do gaming is a
huge thing.

Speaker 1 (01:05:50):
It looks like that XPEC I don't know how you
say that z beec those screens that you attach those
laptop screen extenders on the sides. It looks like that
built into the laptop.

Speaker 9 (01:06:01):
That's a great analogy.

Speaker 11 (01:06:03):
And I'm not quite sold on having wings on my
screen for you know, accessories kind of like you mentioned,
I see those sold in Walmart and Amazon all the time.
This having it built in is kind of luxury. It's
it's motorized. We were having so much fun playing with it.

Speaker 1 (01:06:19):
Yeah, and that that will actually I think that will
happen because it's it's something that every single person that
has a laptop needs. You always need that screen real estate,
especially with you know, these chat apps and the things
you want to keep in the sidebar. Matt, we're gonna
leave it there. Thank you so much for doing this today.
Really appreciate it. The Shortcut dot com check it out.
Matt Swider does such a great job. You started this

(01:06:42):
business from the ground up, and I think you're doing
such an incredible job. You're really taking on some of
these established media companies at their own game and doing
a better job at it. So thank you for that.

Speaker 11 (01:06:51):
Thank you, Rich, Thank you, and please come on our show.
We have the Shortcut live premiere at CES so we're
doing a daily live show, so it would be honored
for you to be the first guest to pipe in.

Speaker 1 (01:07:02):
Amazing. I will do it even more. Love it all right.
I'll put a link on the website rich on Tech
dot tv more of your calls at rich on Tech
right after this. Welcome back to rich on Tech. Rich
DeMuro here hanging out with you, talking technology. Let's just
get right to the phones. By the way, coming from

(01:07:23):
Las Vegas. That's why we have all the Vegas music.
CS twenty twenty six just wrapped up in this city,
and boy do people have a tech hangover. Oh my gosh,
a lot of technology under one roof in one place.
It was. It was a big week, but really really fun.
Great to see all the people that make the trek

(01:07:45):
here to Las Vegas and all the gadgets and just
so much innovation on display. And that's just one part
of it. There's also you know, speaker tracks and you
know presentations, and I mean there's just so much. There's
no way to see it all or experience at all.
Mary is in Riversideline one, Mary and Riverside. You are
on with Rich. What's up?

Speaker 2 (01:08:07):
Hello?

Speaker 8 (01:08:07):
Rich?

Speaker 7 (01:08:09):
Hi am I can you hear me?

Speaker 1 (01:08:12):
Oh yeah, I hear you a loud and clear.

Speaker 7 (01:08:14):
Okay, thank you. Years and years and years ago, when
I first got my first desktop computer, I signed up
for AOL and it was free.

Speaker 1 (01:08:25):
A lot of people did, yeah.

Speaker 7 (01:08:27):
And I've kept it all these years. And oh, several
years ago, not several, but a couple of years ago,
I received a notice from AOL saying I needed to
change it to AO AOL Gold and it was gonna
be four ninety nine a month. Well, it made it
sound like I needed to do that, so I did.

(01:08:48):
Now that is six ninety nine a month. I don't
see any difference between my free AOL and the sixth
ninety nine AOL Gold And if there any way I
can go.

Speaker 1 (01:08:59):
Back, you know, absolutely absolutely, so AOL Desktop goal number one,
are you still using the desktop version, like you still
have the download of AOL on there or using the
website at this point, I'm not sure.

Speaker 7 (01:09:13):
I log on and then I click on the icon
on my desktop and it's.

Speaker 1 (01:09:19):
Yep. So it sounds like it's actually like an AOL
application that you have on your computer. Okay. So the
AOL Desktop Gold is like an enhanced version of the
standard AOL software. So it's got some you know, anti
phishing like security. You can customize it more, you get
more support. So they're giving you a couple of things

(01:09:40):
extra for that price. But you do not need this.
I can guarantee you that, Thank you. So the deal
is you've got to downgrade to AOL, which is which
you can do. And uh, let's see here, I'm trying
to find the actual page here. Okay, So, uh, to
download your AOL account or to downgrade your AOL account

(01:10:01):
to a free plan, you have to go to this
website my subscriptions dot aol dot com. Okay, have you
been there yet? Okay? No, I keep forget, keep forgetting that. Okay, Sorry.
I know it's a remote show, so sometimes the calls
get a little different than our typical studio. Yeah, okay,
So have you gone to my subscriptions dot aol dot com.

Speaker 7 (01:10:23):
No?

Speaker 9 (01:10:24):
Okay, so go there donning?

Speaker 1 (01:10:26):
Okay, so go to that website. Can you open up
a regular website? Like do you know how to go
to like a regular website on the computer, Like just
if you went to like Google dot com or something?

Speaker 8 (01:10:35):
Maybe?

Speaker 1 (01:10:36):
Okay, So, so go to a web browser, go to
that website, my subscriptions dot aol dot com, and you sign.

Speaker 7 (01:10:43):
In with descriptions dot aol dot com.

Speaker 1 (01:10:47):
Correct, And you're gonna sign in with your AOL count.
Do you know your user name and password for that?

Speaker 4 (01:10:52):
Yes?

Speaker 1 (01:10:52):
I don't share it here, but you know you have that.
You sign in, and then you're gonna basically go to
next to your subscription. You'll probably see something that says
AOL Gold or AOL Premium or wherever they I guess
they still call it desktop gold. Click manage next to
that and then change plan and it's going to try

(01:11:13):
to get you today. It's gonna say, Mary, your life
will never be the same if you get rid of this, Mary,
how are you gonna do without this? How are you
going to do without this thing that you don't even
know what it is and you don't even know why
you're paying for it, but you still need it. Get
rid of it. Just ignore all that stuff and just
keep pressing until you get to the cancel my billing
and then cancel my subscription. That's the bottom line. So

(01:11:35):
it's okay, manage change plan.

Speaker 7 (01:11:41):
Answer.

Speaker 1 (01:11:43):
So it's managed change plan. Cancel my billing, cancel subscription,
and that's it. This will be out of your life.
You'll still have AOL. You may have to download a
new version of that Desktop Gold, or it may just
the desktop Gold naming may just disappear. But I think
no matter what, you'll still you're all account will still
be there. Everything will still be intact. Do you still

(01:12:03):
use the AOL email? Is that what you use?

Speaker 8 (01:12:05):
Yeah?

Speaker 1 (01:12:06):
Yeah, so that will still be there. It's just all
going to be free. Which, by the way, I mean,
you know, they they probably got people to subscribe to
this AOL Desktop Gold just because back in the day
people were used to paying for AOL, then it became
free because of high speed internet, and now they're trying
to you know, they tried to get people to pay again.
Nobody's really paying for this, So go ahead and do that.

(01:12:28):
I will link this up on the website. If you
send me an email, Mary, I will send this directly
to you. It's a hello at richontech dot tv. But
otherwise you can go to the website rich on tech
dot tv. This is episode one fifty six. So if
you just search one five to six in the search bar,
it will bring this up and the link to this
help page that tells you exactly how to ditch this

(01:12:49):
AOL subscription will be on there and you will free
your life. How much? Let's see what are they charging
for desktop gold? Let's see desktop gold is what did
you say? Six ninety nine a month? Get rid of it. Goodbye,
see you later. That wraps up this hour. We'll be
back with more rich on Tech right after this eight
eight eight rich one on one give me a call

(01:13:10):
if you have a question, plus more tech news and
topics from CS twenty twenty six right here when we
come back. Welcome back to rich On tech. Rich Demiro
here hanging out with you, talking technology, Triple eight Rich
one on one eight eight eight seven four to two
four one zero one, coming to you live from Las Vegas. Yes,

(01:13:31):
the site of CS twenty twenty six. A lot of
people ask, what does CES stand for? Doesn't stand for
anything anymore. Used to be Consumer Electronics Show. Now it
is just CEES. That is the name of the show,
and that's to reflect kind of the changing nature of
all this technology. I mean, there's so many things on
the show floor, more so than just the TVs and
the radios and the DVD players and TVO made its

(01:13:53):
debut here. I mean, so many gadgets over the years
made their debut here. I've been covering this show for
more than fifteen years, if you can believe it. I
remember my very first show. I was with CNET and
I stayed in the Palms Hotel. My stay was eleven days,
eleven days in Las Vegas, and by the way, that
was so far away from the convention center. Now I

(01:14:15):
like to stay a little bit closer. It's not really
walking distance per se, that would be the ultimate goal.
There is. There are a handful of hotels that are
walking distance to the convention center. I like to just
be on the monorail, so that's a lot easier. Eighty
eight rich one oh one richontech dot tv is the website.
If you're not there, if you're not signed up for
my newsletter, please sign up for the newsletter. It is

(01:14:36):
the best way to keep up with everything that I do,
all the smart tips, I share all the coverage that
I have, and on my Instagram as well at rich
on Tech. Follow me on Instagram. So it's really just
a couple of places to find me. Instagram, the newsletter,
the website, TV radio. Is there anything else? I think
that's it. A couple other things I saw at CS

(01:14:58):
and then I'll take a call here. Ultrasonic chef's knife
company called Seattle Ultrasonics designed a chef's knife that vibrates
thousands of times per second at an ultra high frequency
to help you cut through food easier. So I tried
this on a tomato. I tried it on a potato.
Anything that rhymes, I tried it on, and yeah it does.

(01:15:18):
It slices through very easily. It glides through with less
effort fifty percent less effort. Yes, very expensive. Three hundred
and fifty dollars kind of bulky. You got to recharge it.
The charging device is one hundred and fifty dollars, so
five hundred bucks if you want to use this thing
in your house more than once. But I think in
the future this will probably be something that we take
for granted. We just all have kind of like a

(01:15:39):
ultrasonic toothbrush, same principle there. That's from Seattle Ultrasonics. And
I love this the glide smart hair clipper. Remember the flowbe.
I never had a Flowbee as a kid, but I
always saw those commercials on TV, and I always wanted
one because I thought it was so efficient. Why go
to the barber shop when you just put this thing
on a vacuum suck it up on. I don't know,

(01:16:02):
just I guess the clippers somehow change or rotate when
they're you know, on the vacuum head, and then you
just kind of move it around your head and you've
got a haircut. Now. They kind of left out the
fact that you still got to do like all the trimming,
you know, around the ears and you know, the back
of your neck, all that good stuff. But hey, why
not you get a free haircut? But Glide is an
AI version of this, so it looks like a hair clipper,

(01:16:24):
but there's no plastic guard attachments. The blade automatically adjusts
as you move it up and down your head, so
you can get like a perfect fade.

Speaker 3 (01:16:33):
Now.

Speaker 1 (01:16:33):
They did not test this on me, although I was
completely open to them doing that because I need a
haircut right now. But that's another one. Glide g l
Yde smart hair clipper. Who knows that I'll take off?
This one was just silly. The ice Plosion instant carbonated
slushy machine. It's kind of like a soda stream, but
it makes slushies and they are carbonated and they're frozen.

(01:16:55):
So a soda stream, I didn't realize the soda doesn't
come out cold. You can't like get instantly unless I'm mistaken,
that's what I understood. But this it instantly makes a
carbonated slushy that's frozen. And it's seven hundred dollars for
the machine, which is a lot of money. The pods
are about a dollary each, kind of like a cakeup.
You pop it in there, you wait four minutes, it

(01:17:16):
spits out this slushy. I've got a video of this
on my Instagram at rich On Tech, they call it
ice splosion. Yeah, when the slushy came out, it like
is splattered everywhere, like all over my suits. I was
like cracking up. But I did try it and it
was delicious. I've tried the sugar free blue Raspberry and
it was really good. Even though there's no straw to

(01:17:38):
use it with. I had to like dump it into
my mouth and yeah, got everywhere. So that's the ice explosion.
Then you've got this other company called camel Oh c
cha m E l O. They make these sunglasses or
I guess just glasses in general, that adjust their tint
with a tap of the side, so they have like

(01:17:58):
different tint colors and sort of the amount of tint
that this eyeglass can have. You just tap the side
and it changes. So it's a photochromatic lens and it's
you know, the idea is that the sun is not
always the same brightness. Sometimes you want lighter, sometimes you
want darker, and so you can just adjust them and
they are rechargeable. Some of them have Bluetooth music built

(01:18:22):
into them. Some of them actually automatically adjust their tint.
But this company got a lot of publicity here Chimelo
c h A M E l O. They start at
two hundred dollars and finally this one. I absolutely loved
Plant Pets. This looked like the booth looked like little
Shop of Horrors because all the plants were moving in unison.

(01:18:44):
So this looks like a regular plant pot, but it
turns your houseplant into an interactive companion that moves, reacts,
and can even quote unquote talk to you. So you
put this probe in the soil, and somehow that probe
makes it so that when you touch the leaves, the
pop reacts and it can move, It can make little sounds.
If it needs water, it's gonna make a gurgling sound

(01:19:05):
instead of dying, like you know all plants do that
I bring home. I thought this was just so funny.
They're already selling the earlier version on Amazon. It's called
Plant Pets. The new version has a couple more features.
So I just thought this was such a great idea.
I kind of want one of these from my house
because when does your plant move it, it literally gives

(01:19:27):
this plant almost a lifelike kind of a life on
its own. The Plant Pets p l A N T
Petz Robotic Planner is already on Amazon's one hundred and
twenty nine dollars, but the guy told me it's gone
on sale for as low as seventy nine dollars, so
watch for those price drops. All right, let's go to
Linda in San Pedro. You are online three, you're on

(01:19:50):
with Rich Hey.

Speaker 8 (01:19:51):
Rites, you sound like a kid in the Candy Story
going to that tech event.

Speaker 1 (01:19:56):
Oh my gosh, it's so fun. It's just it really
is like I wish I had two weeks here, to
be honest, because I don't get to see everything. But
I just, you know, I just have to smile when
I see some of this stuff, like who thinks of
a plant pot that you know comes to life. I mean,
it's just silly, but it's fun and I think people
will like it. Anyway, go ahead with your question.

Speaker 8 (01:20:15):
And those fingernail things is bizarre.

Speaker 1 (01:20:17):
Anyways, Oh yeah, you saw the video.

Speaker 8 (01:20:20):
I haven't seen it, but I'm going to pull it up.

Speaker 1 (01:20:22):
That's the Oh you got to pull it up. It's
so wild. It just looks so weird. But go ahead.

Speaker 8 (01:20:27):
I have a question regarding videos that are online. I
like to look at animal videos and it comes you know,
with a whole bunch of Anyway, when I pull up
my front page of the Internet and some videos, they'll
say and please subscribe. And so I have two questions

(01:20:48):
about that. What I don't want to subscribe to anything
because I don't know what's going to happen. I don't
know if I'm going to be hit with advertisements or
a bunch of other videos that I don't want. So
what do they do with my in sol? That's one question.
The next one is what is the videographer whatever you
call them, What is the videographer? Get out of it?

Speaker 1 (01:21:10):
If oh, this is this is a great way to
support them? Are you talking YouTube?

Speaker 8 (01:21:15):
Well, I don't see the logo YouTube logo. I see
there's like an animal logo with a pawprint, uh in
the corner, but I don't see any YouTube logo.

Speaker 1 (01:21:28):
Well, if they're hosting it on YouTube, then if you
are what's called subscribing to the channel, Like just so,
YouTube has these like paid subscriptions, and so if you
if you are a channel subscriber that's paid, you can
actually you're supporting the person that's making that channel. So
I actually think that's a pretty good thing. They called

(01:21:50):
a channel membership, and so these you know, YouTubers need
to make money in a variety of ways because they
only make so much on the ad revenue that YouTube
tube shares with them. But when you become a subscriber
or a member rather, they're getting seventy percent of that revenue.
So let's say I run a channel doing tech videos

(01:22:10):
and I post them all the time, and I go
to all these different shows and you like to watch them,
and you subscribe. Do you become a member of my channel,
I'm going to get seventy percent of that five dollars
a month or whatever you you know, whatever this subscription is.
And so it's a great way to support your favorite
creators because you know, they need to make money because
they're they're doing this on a daily basis. Now, what

(01:22:30):
what do they see about you? Not very much? So
I'm looking in my I don't I don't sub I
don't have a channel membership offered on my YouTube channel
because I'm not really focused on YouTube. But the only
thing that I can see with my audience if I
go into my analytics is basically their watch behavior. So
I can see like kind of when they're watching when
they're online. I can also see their gender. So I

(01:22:53):
can see that sixty eight percent of my subscribers on YouTube,
which again I don't really focus on our mail thirty
one female. I can see their age range. I don't
see their names. I don't even see their user names
as far as I can tell. There might be a
way to see that, but they're not. I don't even
think they're getting your email address. So it's something that
is pretty private in a way. But you are directly

(01:23:16):
supporting your favorite creators by by joining that subscription or
that membership to them. Does that make a lot of sense.

Speaker 8 (01:23:25):
Oh, they don't give out my information to anybody else.

Speaker 1 (01:23:29):
Now this is just on YouTube. It depends what you're joining.
I mean, there's lots of video subscriptions out there in general.
Unless it is something like you know, Patreon, you would
have to look at the privacy page for whatever you're joining. So,
for instance, I have a substack, which when you join

(01:23:51):
my substack, I can see your email address directly. Now
that is a rarity in a creator world because what
happens is a lot of the creator focused websites they
want to control the relationship. So let's say you're on
something like Threads and someone follows you, Threads is not
going to give up the email addresses of all the
people that are following you because for privacy reasons and

(01:24:14):
other reasons. But they want to control that relationship. They
want you to go through Threads or Facebook or whatever
to post things to your following. So some of these
more creator focused programs, like a Patreon or like a substack,
they may be more generous and what they share with
you because they want you to control that relationship with

(01:24:34):
your fans and subscribers. So it really depends on the
setup of the specific video site that you're talking about.
But what I would do is just google the name
of that site and say, you know, if I become
a member or a subscriber, what information do you share
with that creator? And in most cases it's going to

(01:24:55):
be a pretty private relationship, unless it is a site
like a substack, where they give you you know, they
give your name, or they may give your name and
your email address and that's about it. But substack was
specifically created to put newsletter writers in charge of their
membership so that they control that membership and really can
have a great relationship with those people. So but it

(01:25:16):
all depends on the website. Good question, Linda, Thanks for
the call today. Eighty eight Rich one on one eight
eight eight seven four to two four one zero one
more rich on Tech coming your way right after this.
Welcome back to rich on Tech. Rich Demiro here hanging
out with you, talking technology. Let's go to Let's go

(01:25:38):
to Will in Colorado Springs Line too. Will You're on
with Rich hit there. Rich, Welcome to the show.

Speaker 12 (01:25:48):
Hey, I'm glad to hear your voice. It sir, I
have a Hewlett Packard and I did something wrong and
I now it doesn't want to function. It's a laptop.

Speaker 1 (01:25:59):
What'd you do?

Speaker 3 (01:26:00):
Oh?

Speaker 12 (01:26:01):
I was trying to delete a function and I ended
up deleting it. Now it doesn't want to function. It
says no Internet.

Speaker 5 (01:26:09):
Now.

Speaker 12 (01:26:10):
I don't know what I did, but I'm in an
assisted living and all the other laptops in the household work,
but mine says no Internet. And I don't know how
to retrieve this.

Speaker 1 (01:26:22):
So the computer works, It just says no Internet.

Speaker 12 (01:26:25):
No Internet. That's what it says.

Speaker 1 (01:26:27):
Okay, does everything else work on it?

Speaker 12 (01:26:31):
I don't know what I did, but it doesn't want
to function anymore. I can't even get googled.

Speaker 1 (01:26:37):
Okay, so it just sounds like you got disconnected from
the Internet. How are you connecting to the internet? Typically?
Is it Wi Fi inside this facility?

Speaker 12 (01:26:44):
I believe yes, yes, okay, all right.

Speaker 1 (01:26:47):
It sounds to me like you might have deleted the
Wi Fi connection to this facility. So if you go
in the lower right hand corner of this computer, there
should be a little signal. It looks like little Wi
Fi signal. Do you know what that looks like? It's
kind of like a almost like a like a van. Yes, exactly?

(01:27:07):
Is that lit up when you when you tap that?
Does it? Are you on this computer?

Speaker 3 (01:27:12):
Now?

Speaker 1 (01:27:12):
Yeah? Okay? Does this say you're connected to anything underneath?

Speaker 4 (01:27:15):
That?

Speaker 1 (01:27:15):
Is it highlighted in blue?

Speaker 12 (01:27:17):
So what comes on is not connected? No way it works?
And then it says Bluetooth on.

Speaker 1 (01:27:22):
Okay, perfect. So where it says not connected, I would
tap that that arrow and it should bring up a
list of all the Wi Fi networks that are available
to you, and one of them should be the facility
that you're in or whatever. Are you paying for this
internet or do they just give you internet? Okay, so

(01:27:44):
you have to tap the internet, you know, the Wi
Fi network that they give you and you have to
put in probably a password or it may remember this.
But I think what happened is you might have deleted
this network by accident or disconnected from it and deleted it.
And that's why it's not automatically reconnecting, because it should
automatically once you do this once, it should automatically reconnect.

(01:28:05):
So unfortunately, okay, so find that network. Can you see
the network in the list? Are you looking at it
right now?

Speaker 12 (01:28:12):
Let me connect to this, uh says it says the address.

Speaker 1 (01:28:22):
Okay, okay, okay, it's I must say.

Speaker 12 (01:28:28):
I don't know what I did, but it's it's disconnected, yes.

Speaker 1 (01:28:31):
Sir, okay, so it says disconnected underneath. So you see
the network name, but it says disconnected.

Speaker 12 (01:28:36):
This connecting is trying.

Speaker 1 (01:28:38):
Okay, okay, it's trying to connect. That's a good sign,
so you might okay, so what do you want to do?

Speaker 12 (01:28:46):
Is I did what I did? I did it?

Speaker 1 (01:28:49):
Well, it happens, you know, we you know, play around
on these things sometimes and they just kind of you know,
sometimes it just it just happens. Okay. So what sounds
to me is that you need to forget this network
and then reconnect it. Okay, And so that is something
that connect right next to it above all this, Yes,

(01:29:10):
and I would disconnect, ye, disconnect or forget. I would
hit forget. And then is there someone that can tell
you the password to this network?

Speaker 2 (01:29:19):
Again?

Speaker 4 (01:29:19):
Is there?

Speaker 1 (01:29:19):
Before you disconnect it? Is there someone that can tell
you the right password?

Speaker 12 (01:29:23):
Sure?

Speaker 1 (01:29:24):
Okay, yes, like some someone that works there.

Speaker 12 (01:29:28):
I'll do that right now.

Speaker 1 (01:29:30):
Yeah, okay, So disconnect from that network, go grab the
person that has the password, and then reconnect. And I
think that's going to solve your problems. And I think
that's what's going on, is just somehow the password got
changed or deleted, and then once you're reconnected there will
you should be able to use your computer, you know,
as as you previously did. So that that's what I

(01:29:50):
think is going on there. So good question today. So
you know, some of these things that happen are are
just you know, they're very simple. You know, you think
you have a big problem with your can computer, but
it could be just a simple fix. You know, we
we we often go through these computer screens really fast.
And I know I'm guilty of it, My kid is
guilty of I always give them a hard time because

(01:30:10):
when we're doing something on the iPad together or his computer,
he's going through these screens at a million miles an
hour and I'm like, hey, Tanner, dude, like slow down.
You gotta you know. And I'm guilty of it too,
because we we think we know what these screens are
gonna say, and they don't all the time. So that's
what I would do. If you ever get disconnected from
your Internet, you know, you can just go in there,

(01:30:31):
forget the network and rejoin the network. Of course, you
will need to know the password to do that, but
that's a pretty simple fix. Thanks for the call today,
Let's see what else before we have to So coming up,
we're gonna talk to Kate Rowse. She is with open Ai.
This week, chatchy BT came out with a new offering
called chatchybt Health and basically they want you to upload

(01:30:55):
or connect some of your smart devices like your Apple
Watch and some of your health records to their service
and then you can chat with AI about your health. Yeah.
I know it's very interesting and not everyone's gonna like that,
but let's hear them out. Coming up, we're gonna talk
to Kate raw from open Ai. All did to hear
all about this new offering called chat ebt Health. You're

(01:31:16):
listening to rich on Tech more show coming up right
after this. Welcome back to rich on Tech. My name
is rich Demiro, hanging out with you talking technology at
Triple eight Rich one O one eight eight eight seven
four two four one zero one. We will get back
to the phone lines in just a moment. But first,
open Ai made a big announcement this week. They have

(01:31:36):
a new product. It's called chat GPT Health, and here
to talk about it is the chief marketing officer at
open Ai, Kate raw Kate, thanks so much.

Speaker 3 (01:31:44):
For joining me.

Speaker 13 (01:31:46):
Thank you so much for having me.

Speaker 1 (01:31:48):
So I've read the announcement and people are already using
chat gbt for health, so this is a natural extension.
So explain to me what the new offering is exactly
versus just the standard chatbot.

Speaker 4 (01:32:03):
Yeah.

Speaker 14 (01:32:03):
Absolutely, So this week we announced two new new features
for chat eybt and open Ai. The first is for
everyday people and that's chatchybt Health, which is a new
private space inside of chat eibt where you can bring
together your medical records and then any connected health apps

(01:32:26):
that you may be using. So things like ploton or
weight watchers, or you know, a fitness tracker for things
like steps or sleep. Now you can connect that all
into chat gybt directly in a private, standalone area.

Speaker 3 (01:32:44):
Of the app.

Speaker 1 (01:32:45):
I mean, it's a natural extension of the way people
have already been using CHATCHYBT. You mentioned that it's private.
Let's get into the privacy aspect right away, because I
think most people when they hear health, you know, they're
concerned about privacy. These are the medical records, these are
their stats. So explain to me how this is private
and does my data go anywhere? Is it training your models?
Is it going to show up on someone else's chat somehow?

Speaker 4 (01:33:09):
Yeah?

Speaker 13 (01:33:09):
Great question.

Speaker 14 (01:33:11):
We've built this with privacy absolutely top of mind. The
baseline chatchbt experience is already has a very strong level
of privacy.

Speaker 13 (01:33:21):
But this new health feature you can really think of
as a vault.

Speaker 14 (01:33:26):
So the information that you're putting in and potentially connecting,
like your medical records, like your fitness trackers, they're staying
within that vault and not going anywhere. It's not going
to open AI, it's not being used to train models.
It's really there for you.

Speaker 13 (01:33:44):
And you alone.

Speaker 1 (01:33:46):
So let's back up a little bit and just kind
of what was the inspiration for this. I mean, you
guys know that people are already asking chatchubt all kinds
of health questions. What are people using chat eibt for
when it comes to health already?

Speaker 14 (01:33:59):
Yeah, so we see that forty million people a day
turn to chat ubt for health and wellness questions, which
is really incredible. And here we're trying to build towards
the demand and use cases that people are already showing
us that they want to use the product for and
are using it for. The three biggest cases that we

(01:34:21):
see are one, people using chat to help them prepare
for their clinician appointments, for their doctor's appointments, so we
all know that time with our doctor can be limited
and precious, and for folks navigating serious diagnoses, but also
just for people who are trying to better understand their

(01:34:41):
lab results and be their healthy at self, Chat can
really really help you take advantage of the limited time.

Speaker 13 (01:34:48):
That you have with your doctor.

Speaker 14 (01:34:51):
The second place we see people really leaning on Chat
is helping navigate insurance and benefits. And then finally a
lot of people are turning to Chat for general wellness.

Speaker 1 (01:35:03):
So you spoke about using this to kind of prepare
for the doctor and for diagnosis. You've spoken publicly about
using AI during your own cancer diagnosis, So what did
it help you understand better about that?

Speaker 14 (01:35:16):
Yeah, so last year, a month into my new job
at open AI, I was diagnosed with a pretty serious
breast cancer. And thankfully I'm totally cancer free and healthy now,
but at the time that was an extremely overwhelming experience.
I'm the mom of two very young children, three and

(01:35:39):
six at the time of my diagnosis, and while I
worked with an absolutely amazing team of doctors, they were
specialists across a really wide range of medical specialties, from
oncology to surgeons to radiologist, and frankly, I used CHAT

(01:36:00):
to do things like really help me understand coming into
appointments with my specialists, what were the different options being proposed,
What did the clinical literature that they were kind of
pointing me to really mean in terms that.

Speaker 13 (01:36:15):
I could understand.

Speaker 14 (01:36:17):
What were the most important questions for me to be
asking them, As I mentioned a lot of people do.

Speaker 13 (01:36:24):
I also used it to help me get.

Speaker 14 (01:36:27):
My care covered and navigate my insurance, and then I
use it for everyday things like identifying, you know, if
a renny nose was a symptom of my cancer treatment
or just you know, a cold.

Speaker 13 (01:36:41):
Is this something that I, you know, other people experienced
or not.

Speaker 14 (01:36:45):
How to talk to my three year old about what
was going on in an age appropriate way, identify children's
books I could read him.

Speaker 13 (01:36:53):
Really the wide range of use cases that I relied
on through my treatment.

Speaker 1 (01:36:59):
Kate, thanks for daring that story. I know that's a lot,
and I really appreciate you doing that, and I'm glad
you're doing better, So thank you for that. Thank you.
Where does CHATCHIBT get its knowledge of health? And how
how well can we trust that knowledge?

Speaker 12 (01:37:16):
You know?

Speaker 14 (01:37:16):
Yeah, chatg EPT is trained with a huge variety of sources,
including peer reviewed medical literature.

Speaker 13 (01:37:26):
It's also designed by.

Speaker 14 (01:37:30):
In partnership with clinicians and doctors around the world, so
we fine tune the responses that chat GPT gives based
on feedback and advice from many medical professionals, and we
hold ourselves accountable for accuracy on benchmarks. It's kind of pest,

(01:37:50):
if you will, of the of the underlying technology that
doctors and clinicians and scientists help design. So we have
one called health bench, which is really in the industry's standard,
and you've seen that even from a baseline of high accuracy,
the models and technology powering chatch ebt has had an

(01:38:12):
eightfold increase in accuracy.

Speaker 13 (01:38:16):
Over the past year or so.

Speaker 14 (01:38:18):
So we also really design the responses to make sure
that we are directing people to medical professionals at the
appropriate time in their line of questioning.

Speaker 1 (01:38:31):
So along those lines, I know we've heard a lot
about mental health with these chatbots, this specific chatch ebt
health is not really associated with that aspect of things.
And also, how are you working to make sure that
people with mental health issues, you know, get the help
they need when they need it.

Speaker 14 (01:38:46):
Like you just said, absolutely right that this experience is
designed for you know, kind of physical, physical health and
wellness and not specific to mental health. Mental health is
obviously an area that we take very seriously and encourage
people and direct them to professional help when we can

(01:39:09):
identify that.

Speaker 13 (01:39:12):
That a user is in distress.

Speaker 1 (01:39:14):
You move around, people have various doctors, you have you know,
medical facilities that don't necessarily talk to each other. I've
always imagined in the future, we're going to have this
giant like you said, almost vault of everything from birth
till now of our data and to have AI get
insights from that data and see trends over time, I

(01:39:35):
think is going to be game changing for the entire industry.
This is just a small beginning of that, but in
the future, I do think that that will be something
that will benefit so many millions of people, not just
in America but around the world. So where can people
go to get on the list to try this out?

Speaker 13 (01:39:50):
Yeah, thank you so much.

Speaker 14 (01:39:51):
I'm also extremely optimistic and I have obviously personally benefited
and hope others can find this as useful as I have.

Speaker 13 (01:40:01):
For health questions.

Speaker 14 (01:40:02):
Today, anyone can go to chat ept and ask if
bury million people already are doing every day for the
new feature where you can more easily connect your trackers
and medical records.

Speaker 13 (01:40:16):
There's a waitlist.

Speaker 14 (01:40:17):
It will be rolling out to everyone for free over
the coming over the coming weeks, but if you want
to kind of get first on the list, it's go
to chatch ebt dot com, backslash Health backslash waitlist and
you can sign up to raise your hand to be
one of the first.

Speaker 13 (01:40:36):
To get the feature.

Speaker 1 (01:40:37):
All right. Kate row, Chief marketing Officer, at open AI.
Thanks so much for joining us and telling your story
and explaining this new feature.

Speaker 13 (01:40:44):
Thank you so much. I appreciate the time.

Speaker 1 (01:40:47):
All right, get those phone calls in triple eight Rich
one O one eighty eight seven four to two four
one zero one more rich On Tech coming your way
right after this. Welcome back to rich On Tech. Rich
Demiro here hanging out with you, talking technology from Las
Vegas CS twenty twenty six. Wrapped up. I didn't even

(01:41:09):
get to tell you about this new gadget I'm wearing.
I picked it up during the show. It's called b
Oh my gosh. This is unlike anything I've ever worn
in my life. B Dot Computer. This is a startup
that was purchased by Amazon and think fitbit style bracelet
that is listening twenty four to seven and tapping into

(01:41:30):
your conversations, summarizing them, feeding it into AI, and putting
it all on your phone. So when you go to
the app, not only does it remember all little things
in your life, but it's given you insights, reminders to
do lists. It is truly unlike anything I have ever tried.

(01:41:53):
Imagine a twenty four to seven bracelet that is listening
to everything that is going on around you. Yes, there
are lots of privacy concerns. There are lots of thoughts
I have on this. I don't know. This is wild.
This is the wild future we are a part of. Anyway,
I will have an interview with the founder of b
Computer coming up in next week's show. But oh my gosh,

(01:42:16):
this is the reality. Everything's so cheap now that you
can have a device like this, The battery last fourteen days,
a little bracelet and it's already you know, it's it's
listened to this whole radio show. I mean, it's just wild. Anyway.
I will continue We'll talk about that more next week
because I ran out of time this week. But let
me get to the feedbag. Let's open it up. Jeff
from Frisco, Texas, listening on the podcast, says, Hey, Rich,

(01:42:39):
you joked about being passed out in a ditch in
Tokyo and how anyone would know who you are. Here's
what I do. I create a Google doc with my
basic info and share it with anyone with the link.
Then I make a QR code that points to that
document and I print it out for my wallet. You
can also save the QR code as your phone's lock
screen image, and if anything changes, you just update the

(01:42:59):
document and the QR code still works. It's great for
anyone who scans it. They can see your info instantly.
That's a that's yeah, it's that's one solution for sure, Jeff.
I may look into that. There's a little bracelet that
you can get also like an emergency risk bracelet, but
this is a more high tech version. Ross in Canada says,
I heard you talking about using AI on the show,

(01:43:22):
and I wanted to share how I've been using it.
I love making short video clips with Sora, then stitching
them together on TikTok. I've also used Gemini to create
storybooks for my grandkids. Lately, I've been experimenting with music.
I use Gemini to write song lyrics, then an app
called Suno turns those words into songs. I even made
one about you Rich on Tech. I've been using chatch
ebt to build playlists in Apple Music. I'm sharing the

(01:43:43):
song with you, Bobo. Can we listen to a little
bit of this song that Ross created using AI? About me?

Speaker 3 (01:44:00):
Listen calls on.

Speaker 9 (01:44:01):
A Saturday Show, Questions coming, fast watch.

Speaker 1 (01:44:05):
And knowledge, fo, no job and no Love, Just the
facts you need to keeping the solved too.

Speaker 13 (01:44:12):
Mons.

Speaker 1 (01:44:17):
That is not bad, Boss, not bad at all. Oh
my gosh, I mean, who knew it would become a
country song? That's pretty wild. Thanks for sharing. Thanks for
sharing that again. The app is to know if you
want to try making something like that. Wes and Memphis
says they couldn't have picked a better person to take over.
You've done a great job these past three years, and
you add some fun humor to the weekly show and podcast.

(01:44:40):
Thank you, Wes, appreciate you listening there in Memphis, Tennessee.
For Jeff writes in Hey, Rich, quick question, How can
I tell if my desktop computer is running Windows eleven? Easy? Easy, easy.
If the search bar is in the middle of your
screen at the bottom, it's Windows eleven. If it's on
the left, it's Windows ten. That's the easiest way. You
can also go into settings and then System and then

(01:45:01):
about and it'll say Windows ten or eleven right there.
Gennaro says Rich, that good Sun story really hit home.
It highlights a bigger issue for seniors like me. We're
getting locked out of everyday life because we're not tech
savvy enough. Grocery stores give you better price if you're digital.
I just found out to use Uber. Oh you know,
I think I read this one before. So anyway, well, Gennaro,

(01:45:24):
thank you for sending that. Even though looks like I
read it. Maybe I read it live on the show
last week, so I'm recalling that. Wendy and Irvine says, Rich,
have you ever help? If you ever feel like helping
someone else untangle their tech stuff, please let us know.
We're much closer than New Jersey since we live right
in California. Love your newsletter, radio show and TV segments.
Take care, you know. I don't do tech support visits

(01:45:49):
at home, but you know, maybe if this radio thing
doesn't work out, maybe I'll do that. But in all seriousness, yes,
that was referring to my newsletter last week with my
dad and talking about all the stuff that he went
through and I upgraded at his house. So yes, I
do love to help people with their technology in real
life too. Bob and Charlotte along the same Along the

(01:46:09):
same lines, Rich, bless you you're a good son and
happy y two K plus twenty six from a fix
it senior citizen and dad. When tech is complicated but intuitive,
that's okay. Otherwise not so much. Wishing you many Ota
broadcast hours seventy three. What's seventy three mean? Is that
his age? Okay? Thank you, Bob. Joanne says, Hey Rich,

(01:46:31):
I've started using Costco to reserve my car rentals. It
might be a false sense of security, but if something
goes wrong, I feel like I have more leverage with
Costco behind me. On top of that, the rates usually
seem better through that behemoth. Thanks for all the helpful
tech updates. Happy New Year, Joanne. I was inspired by
you to actually use Costco from an ex car rental
because you know, I ditched the company that rhymes with

(01:46:52):
shirts because they did me wrong. So now I'm using
whatever company is cheapest at Costco, and that's what I
used to book my next rental. So I will follow
up in a future show to tell you how that went.
Claudia and Irvine says, Hey, Rich, I love Today's newsletter.
Before moving to California in the sixties, I grew up
in Massapequa on Long Island. Fun side note, I lived

(01:47:13):
next door to Neil Diamond and even baby sat his
infant daughter Marjorie. That was right when he was starting
out and releasing songs like Solitary Man and Cherry Cherry.
I tried your CHATCHYBT photo restoration prompt on a couple
pictures from that time and they turned out great. I
still love the black and white versions, but it was
really fun to see them restored in color. Thanks again.

(01:47:35):
Oh that's such a cool story. Wow. I love that
you live next door to Neil Diamond. Wow. That's quite
the story to tell your friends. Huh. All right, we
got a scam warning up next from John. I consider
myself pretty tech savvy, but I still got scammed. I
was looking for a puppy for the holidays, and I
thought I bought one from a website that looked legit.
After emails and phone calls, I sent six hundred and

(01:47:57):
sixty dollars through Venmo and then guess what happened and
the person disappeared. Venmo basically told me there's nothing they
can do, even though their account was active. I reported
it to the FTC and wanted to warn you and
your audience. Thank you, John, I'm sorry this happened to you,
but the puppy scam is going around a lot, and
I actually did a story on this on TV. Might

(01:48:18):
have been last year, even the year before. But yeah,
the big issue with those cash apps like Venmo is
that once you send the money, it is really tough
to get back. You might in some cases, but it's
like cash. And they warn you that A great resource
for checking out scams and reporting them and researching them
is the Better Business Bureau Scam Tracker BBB Scam Tracker.

(01:48:39):
Look it up. Stephanie says, hey, Rich, Happy New Year.
I used an app. I used an app to convert
all my live photos into standard photos. Now it looks
like I lost about seven hundred captions. Is that really possible?
Big fan of the show, That could be possible if
you convert those photos. I'm not sure those captions would
stay with those pictures. But my advice here, always test

(01:49:04):
if you're gonna do something big, Always test the change
on a handful of something before applying it to your
entire library, because you could make a change that you
will never recover from and also have backups. Because that
is a bummer. I am so sorry that happened to you.
All right, that is gonna do it for this week's show.
I cannot believe it went this fast. I just love
how this show. I'm sad that it flies by this fast,

(01:49:26):
but it's also a testament to how much fun I
have doing this. Thanks for listening to this episode. You
can find links to everything I mentioned on the website.
Just go to richontech dot tv. If you're not following
me on Instagram at rich on tech is where you
can find me. Thanks so much for listening. There are
so many ways to spend your time. I do appreciate
you spending it right here with me. Please don't drive distracted. Please,

(01:49:47):
I'm telling you don't do it. Thanks everyone who makes
this show possible. Bobo on the phones or Kim on
the phones, Bobo on the board. My name is Richdmiro.
I will talk to you real soon.

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Rich DeMuro

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