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January 20, 2026 2 mins

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Ben Walter (00:00):
There's definitely nothing small about the impact small businesses have on America. And their stories, they're nothing short of inspiring. Some people, they see problems and they complain. Others just sit around and wait for someone else to fix it, but there's a few who roll up their sleeves and make sure to change things themselves. The emergency room is the last place any of us want to find ourselves, but the reality is you or your loved one may end up there at some point. And if you're dealing with an aging parent, things can get even more complicated.

Dr. Daniel Arteaga (00:36):
There are easily tens of thousands of older adults who are lining the hallways of the emergency department.

Ben Walter (00:42):
And they're not always taken there due to emergencies.

Dr. Kevin Biese (00:46):
The patients are neither straightforward nor clearly emergent. Their vital signs are okay. They don't look like they need an operation right away. They don't need to get whisked off somewhere, so they wait.

Ben Walter (00:59):
They sit in crowded waiting rooms or on cots in hallways every single day. Doctors Kevin Biese and Daniel Arteaga are both physicians working in emergency medicine and specializing in geriatric patients. They've seen it time and time again.

Dr. Kevin Biese (01:15):
There was an older lady on a cot in the corner, and I don't think about it. Except I come back 12 hours later, same corner, same cot, same lady, I got pissed.

Dr. Daniel Arteaga (01:25):
To us, that is a crisis, medical, humanitarian, it's a problem to be solved, and so we built Apogee Care.

Ben Walter (01:38):
People like Kevin and Daniel with businesses like Apogee don't just drive our economy, though they do. They also define our communities, they create opportunities for others, and they inspire the next generation of dreamers and builders. Join us for season three of The Unshakeables as we share more stories of small business greatness. From Chase for Business and Ruby Studio from iHeartMedia, this is The Unshakeables. I'm Ben Walter, and I'll see you back here soon.
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Ben Walter

Ben Walter

Kathleen Griffith

Kathleen Griffith

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