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July 16, 2025 • 23 mins
July's Wallet Warning from the Shelby County Trustee is "Toll Text Scams" says Shelby County Trustee Regina Morrison Newman on The Bev Johnson Show on WDIA Radio.
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Speaker 1 (00:03):
Memphis probably presents the Ben Johnson Show.

Speaker 2 (00:08):
Let me say, Bath I've gone stop me first, let
me you.

Speaker 3 (00:18):
Say she's gone nappist gain.

Speaker 1 (00:29):
No matter of the problem she can have.

Speaker 3 (00:32):
So all the phone and Norman your mind.

Speaker 4 (00:38):
She was there, Jimmy adding in the hair by challing you.

Speaker 2 (00:44):
To just keep the fair man who went around picking
up the john Show.

Speaker 3 (00:52):
You gotta happy.

Speaker 1 (00:57):
You can hear every day your d I am my
bell got me a missed hopping. Good morning, good morning,

(01:49):
good morning, and welcome into w d i A The
BEB Johnson Show. It is in indeed a pleasure I
have you with us once again on the Wednesday hot day,
July sixteenth, twenty twenty five.

Speaker 3 (02:05):
Enjoyed this fabulous day to day. Get ready to put.

Speaker 1 (02:09):
Your ears on as we begin this morning, we will
be talking with our Shelby County Trustee, Regina Morrison Newman,
with this month's wallet warning and second hour we will
learn about something for the seniors. Yeah, the seniors coming up,

(02:30):
so stick and state for that.

Speaker 3 (02:32):
When it's your turn to talk, you know you can.

Speaker 1 (02:34):
All you need to do is dial these numbers nine
zero one five three five nine three four two nine
zero one five three five nine three four two eight
hundred five zero three nine three four two eight three

(02:56):
three five three five nine three four to will get.

Speaker 2 (03:01):
You in to.

Speaker 1 (03:04):
Me? And if this day, this day, Wednesday, July sixteenth,
twenty twenty five, is your birthday.

Speaker 3 (03:21):
Happy birthday to each.

Speaker 1 (03:22):
And every one of y'all out there who may be
celebrating a birthday on this day. You know what we say,
go out and celebrate your life.

Speaker 3 (03:31):
You better, you better.

Speaker 1 (03:38):
When we come back, we will talk to our Shelby
County Trustee, Regina Marison Newman, and get this month's July's
wallet warning. Next right here from the Bev Johnson Show
on w d IA, Good morning, and welcome back to

(04:48):
w d I a the heart and the soul of Memphis.
And as we said earlier, welcome in once again. She's
not in studio but on the phone. But that's good.
She has our julye Wallet Warning. Our Shelby County Trustee,
Regina Morrison Newman. Good morning to your Regina.

Speaker 2 (05:08):
How are you? I'm wonderful, How are you bad?

Speaker 1 (05:12):
I'm hanging, sister, I'm hanging, Regina. Beautiful sunny day, Yes
it is, it is, and we're Regina. We are here
and hanging.

Speaker 2 (05:26):
Absolutely good. Well I wanted to.

Speaker 1 (05:29):
That's weekend, hey, and we're gonna stay cool, Regina, stay cool.

Speaker 2 (05:33):
We're trying everybody stay cool.

Speaker 1 (05:35):
Okay, now get ready, Regina. I'm well, you're ready. But
my listeners for July's wallet warning, this.

Speaker 2 (05:48):
Month's while it is warning you, guys, is for just
about everybody, because if you have a cell phone, this
one is for you, which means almost all of us, right,
uh thought more than one sometimes And so this is
called sim swap scams. And y'all know what that little
SIM card is in your phone that holds some of

(06:08):
your data. So that's the SIM card in your phone
that we're talking about, and it can be swapped, it
can be hijacked. So can someone actually take over your
mobile phone and your number without you knowing? Absolutely? And
would you realize it in time to stop them? So
that is what this particular wilet warning is about this month.

(06:32):
And it happened to a family member of one of
our media friends, and they ask that we share it
with everybody. And it turns out is it is just
burgeoning out there, it's exploding, and so everybody needs to
know about this one. It's called sim swapping or sim hijacking.

(06:53):
It's not slowing down. According to the Federal Trade Commission,
reports on this scam jumped forty in just two years,
and losses now are over one hundred million dollars annually.
So what happens? So our friend's sister was at her
bank and she saw her phone go blank, it went down,

(07:16):
and then it came back on, and she had no
control over it, and she was watching someone control her
phone and change her passwords. Wow. And so, and you
guys know what we keep on our phone? Everything, everything, everything,
all your contacts numbers, all your friends numbers. So then

(07:39):
they have everything, and somebody takes control of your phone
and you can't get back into it. Then they have
all your apps, all your passwords on your apps, all
your security information, all your logins everything including your bank accounts,
credit card accounts, and everything, all those apps you keep

(07:59):
on your phone, and all those shopping places you keep
on your phone where you have payment methods already logged in.
So how do we stop this? I don't know that
we can stop it, but you can notice it. And
so if your phone goes black and all of a sudden,
you can't log in control it, get it back. You

(08:23):
shut that thing down, you pull the SIM card out,
and you go to your cell phone carrier office.

Speaker 3 (08:30):
Oh so that's good to know. You have to take
that SIM card out.

Speaker 2 (08:35):
You can take the SIM card out. It may not
help because they have swapped. But the best thing to
do is is shut it down, take sim card out,
and go to your cell phone office because it is
going to take some time to try to get back
a hold of your phone. And if you don't notice it,
then your numbers changed. These people have logged in and

(08:58):
changed your passwords. Then you got to report your credit
card companies and every app you've got on your phone.
So you may need to make a list of those
because you need to know what those are and if
they're changing all those they're being changed everywhere, and so
you really you got to report it to the Better
Business Bureau. You got to report it to this cell

(09:20):
phone carrier and all this, So what else can you do?
The Better Business Bureau tells us that there was a
Shelby County resident that called them, said someone posed as
her and contacted her cell phone carrier. So they just
called you know whoever directly A T. T Verizon, T

(09:41):
Mobile whatever directly posed as her and changed her phone number.
There you go, so transferred her phone number to another
SIM card, and at that point they have access. The
scammers have access to everything. Your photos too, don't forget those.

(10:01):
So what can It can be time consuming to reverse it.
You often lose access to your phone number forever. Scammers
act quick and by the time you regain control, the
damage may already be done. So here's what to notice.
If you get a strange text from your cell phone carrier,

(10:23):
it's not a scam, it's your cell phone carrier and
says you zimcard has been updated, call them immediately because
you didn't do it. And then or your phone suddenly
stops working, no calls, no text, no data, goes black,
comes back up. You can actually see somebody in it,
not a person, but you can see things being manipulated

(10:47):
and you have no control over it. Or when you
call your provider, they tell you your number was transferred.
This is something you didn't do. So when you get
that strange text that it says your SIM card has
been updated, and you look up a number for your
provider and you call your cell phone provider whoever it

(11:09):
is and it says your number was transferred. I oh,
you've just lost control of everything. By the time you
realize what's happened, the scammer may already be inside your accounts,
resetting your passwords bypassing security and locking you out because
you know now you log into some accounts, even on
a computer, and they'll send you a text. Well, you

(11:31):
no longer get it, the scammer will get it. And
so all it takes for the scammers to do this
is a little personal information like your name and address
and the last four digits of your Social Security number
for them to impersonate you and convince your cell phone
carrier that you're changing your number or you're changing your

(11:51):
SIM card or updating it, and that you've changed phones.
So you don't want any of that to happen. So
what can you do, all right beforehand, right now? Add
a pen or a passcode to your wireless account. When
I say that, I don't mean the info you use

(12:12):
to get into your phone. Then, whether you've got a
passcode or your face or your four digit or six
digit number to get into your phone, that's not what
I'm talking about. I'm talking about if you call at
and T. They want your four digit passcode to talk
to you. That's the passcode I'm talking about. Okay, So
if you call your cell phone carrier and say I

(12:33):
need to set up a passcode, and you're not talking
about on your phone, you're talking about with them, so
that when because I know when I call AH and T,
they won't talk to me unless I give them my
four digit pass code. And so someone may know your name, addresses,
zip code, phone number, last four digits of your social
and your day to birth and your mama's made names,

(12:55):
but they won't know that four digit number you set
up with AT and T or Barizon or whatever it is.
So add that call your carrier, add that to your
account so that no one can call and impersonate you.
Only you have that number and don't put it in
your phone like people do. And so second, avoid using

(13:19):
your phone number for your login IDs on accounts. Oh yeah,
use your email address. Some people set up especially email
address something separate for shopping and things like that, so
that you're not getting all your personal emails on the
same address as all these others. You know, once once

(13:40):
your email gets into the the internet world, then everybody's
sending you garbage. So try to use your your email
address and email address instead of your phone number for
your log in information on accounts. I know, and I'm
going to suggest this and I know we hate it,

(14:01):
but use try to use an authenticator app. You know
that two factor authentication they do number number one. They
they text your phone and send you a code so
you can log get into your accounts, can use an
authenticator app. So it's a little extra time and it's

(14:22):
another step. But we're talking about a world now, BEV
where eighty percent of us have all our information on
the dark web, where there have been so many data
breaches and things like that, where your personal information is
all out there. If you've got notice of one of

(14:44):
those data breaches, your info's out there. So whether it's
your day to birth, your social your address, your phone number,
your mama's main name, it's it's all available for scammers.
And so we either keep changing our passwords, we start
using authenticator apps, or we don't go on the internet,
which you know it's kind of possible these days. So

(15:07):
the other one is be careful what you share online
because the scammers go online and they gather all your
personal infost so that they can call and impersonate you
to people who hold your accounts, whether it's your bank,
your phone company, whoever it is. And so we don't
want to get let any personal details out that they

(15:29):
don't already have. And I'm talking specifically about social media,
but anywhere else as well. Last, but not least, try
to stay off public Wi Fi where everybody is on
the same network and there are no passwords and it's
not secure. So you go to your favorite restaurant, your
phone logs into public Wi Fi. Most of the time

(15:51):
when I'm wandering around town, I just turn my my
Wi Fi off and use cellular data. That's not where
doesn't work for everybody because it's costly. But don't do anything.
If you go into your favorite restaurant you want to
use the public Wi Fi, then then at least make

(16:13):
sure you've closed all your windows where your bank accounts are.
Don't try to log into anything financial from that public
Wi Fi. You guys should notice. So that's sim card
swapping and hijacking and it's really being a problem.

Speaker 3 (16:30):
Wow, that is so good information.

Speaker 2 (16:34):
And it's going to hurt everybody because we all have
cell phones.

Speaker 3 (16:37):
Yes, and we put everything now on cell phones, everything.

Speaker 2 (16:42):
Everything, everything, even things that shouldn't be on cell phones
or on cell phone. And you don't want somebody else
all of a sudden being you and here's all access
to your phone. So you've got your brothers and sisters,
dates of birth and oh everybody's birthdays, and all your
social media and these very very creative scammers who will

(17:07):
steal all your info and start is the first thing
that happens. They change your passwords and all your credit
cards are run up to BAX, so then you got
to call them all and then you gotta fillow dispute
with them. Yeah, you do not want identity theft. Nobody
wants identity theft. And that's where this leads. Someone getting
into your phone leads to identity theft, so try to

(17:30):
avoid it and act quickly.

Speaker 1 (17:34):
Good, good, all right always, Regina, you always have some
good news for us.

Speaker 2 (17:42):
I do have a little good news now. The deadline
has passed for this to follow acclaim, but hopefully everybody
out there has heard about it and gotten their part
of it, which is the right Aid drug Store agreed
to a six point eight million dollar settlement, so the
drugs chain has over twelve hundred stores of fifteen states,

(18:03):
and they agreed to pay in the in court to
settle allegations that the company failed to prevent a data breach.
Speaking of data breaches, So their data breach in last
year exposed personal information on over two million customers, and

(18:25):
those are customers who made purchases at ride aid between
June six and twenty seventeen and July thirtieth and twenty eighteen.
So all of your two million customers who were involved
in this data breach should have received notice from right
aid and they have corrected what the breach was. But

(18:48):
the allegation was that right aid failed to timely inform
you that it happens. And so obviously, since it happened
in twenty seventeen, twenty eighteen customers, and it happened in
twenty twenty four and we're just hearing about it. So
a lot of people's data was compromised or potentially compromised,

(19:10):
and all of you who were eligible for this particular
settlement should have received notification from write Aid. Now, the
deadline for filing a claim was July seventh, twenty twenty five,
but you can jump in and check it out on
Google and go to write aid data breach settlement and

(19:31):
find a phone number for a law firm and find
out if you were part of it. And so there
you go. And so the amount that everybody's going to
get is going to be determined by the number of claims,
as they always are, and so they're still figuring that
out since people are filing claims. But they had your information,
so you should have gotten a notice from them directly

(19:54):
if you were involved. So there you go. I hope
that you weren't involved in that one, and we hope
everybody's info stay safe. But we're all out here to
protect ourselves at this point.

Speaker 3 (20:10):
Sounds good, well you.

Speaker 1 (20:12):
I'm so glad you gave us the information on the
toll tax scams and we'll remember that.

Speaker 3 (20:18):
Regina.

Speaker 4 (20:19):
Yes, absolutely, and if always, if people want to have
more information, give the number you call your office, and
even about taxes, they can call your office.

Speaker 2 (20:30):
Oh all right, So our main tax line this is
not where you call about wallet warnings and scams. So
main tax line if you have property tax counting property
tax issues is two to two two hundred Area code
nine oh one. And if you need to talk to
somebody about scams or wallet warnings or something happened to
you and you think everybody should know. Then that number

(20:54):
is nine oh one two two two two o six
and you can talk to miss Molly, and Molly will
will take your information or answer your questions or get
you to the Better Business Bureau or the police or
whatever you need to do to straighten out your scan problem.
And so that's very important. Now on the tax issue.

(21:16):
Moving on to the tax issue, the county Commission did
set your your county tax rate for the coming year.
It is two point goodness, gracious, two point sixty three,
I believe two point six nine. I'm sorry, two point
six nine and just went blank on that, okay, So

(21:38):
for and that is a lower tax rate than it
was before, but that's because the state law requires them
to lower the tax rate when the appraisals and the
assessments go up. So this was a reappraisal year, so
you should be paying about the same amount. Reappraisals, according
to the assessor's office when up an average of thirty

(22:01):
percent for everybody in the county, and so that meant
the tax rate had to come down thirty percent. But
if your appraisal went up a little bit more or
a little bit less. Your tax bill may be a
little different, and so we will be working on getting
those tax bills out to you in August as always,
and if you have any questions in the meantime, just

(22:21):
let us know. At two to two, two.

Speaker 3 (22:24):
Hundred sounds good. I love it. Thank you, Regina as
always giving us the good news and the bad.

Speaker 1 (22:33):
You like what I know, I know wallet warning. Our
Shelby County Trustee, Regina Morrison Newman. Thank you, Regina. Regina,
be safe and stay cool.

Speaker 2 (22:44):
That is my goal today. Bev. Thank you so much
for letting us call in today.

Speaker 3 (22:49):
You are you are so welcome.

Speaker 2 (22:51):
Bye bye bye.

Speaker 1 (22:53):
That is our Shelby County Trustee, Regina Morrison Newman, right
here on wdi A.

Speaker 3 (23:01):
All right, so I want you to hold on and
enjoy some music.

Speaker 1 (23:09):
I'll be back in just a few minutes. I will
enjoy some music and I'll be back. And I told
you I have special guests coming in second hour to
talk with you. It's all happening next right here on
w d IA, The betht Say Show,
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