Home Improvement Show 01-24-26

Episode Transcript

Speaker 1 (00:17):
Good morning and welcome my friends. It's that time again.
It is The Home Improvement Show of the Midlands on
one O three point five FM, five sixty AMWVOC and
around the world on the free iHeartRadio app. If we've
not met before, well, where the heck you ben? My
name is Gary David and it's good to have you.
We've been doing the show for Bobby guests goes to

(00:39):
a decade now. I suppose James Carwell owner Freedom Pum
is going to drop by a pace of visit here
a little bit later on in the in the half
hour Summer Beaver Roofing and Gutters and the next half
hour of The Home Improvement Show of the Midlands. Leading
us off this morning though, it is h my man
Marcus Greenwell from lifetime Cabinets and Countertops.

Speaker 2 (00:57):
My time, Cabinets and Countertops in the lead off spot.

Speaker 1 (01:00):
I like it and lead offs. You got to get
on base man, do your job, bro.

Speaker 2 (01:04):
Yeah, man, I'm ready. I'm excited. Man, it's a beautiful
morning and well.

Speaker 1 (01:09):
That's debatable, right, Ready for whatever we get this weekend?
Huh it's falls from the sky here. Uh, well, we
got exciting news. Yeah. When I talk about you guys.
During the week on South coint of the morning News,
I always talk about how you know, if you're ready
for that update, that upgrade, how there's no more cost

(01:32):
efficient effective way to do it than by installing new
countertops and your home or your business for that matter.
I mean, this really dawned on what became evident to me.
In the house we owned before this one, we had,
you know, a bit of an open floor plan between
the kitchen and the great room there and and we
put in those new beautiful marble countertops and it's like
it changes the look of the whole house.

Speaker 2 (01:52):
Oh, it really does.

Speaker 1 (01:53):
It really just is amazing.

Speaker 2 (01:55):
Yeah, I love you know. I didn't realize it until
I got my first granite job back in two thousand
and nine at my house. I was like, man, I
just sat there and drank coffee and at it, and
I was like, man, I'm spending more time in the
kitchen with the wife then. And I thought I would,
and I thought I ever would. Just look at there's

(02:17):
different on the natural stones. There's different parts of the
stone you look into, and every time you find little
different areas, you know, and some of that some of
the granites and stuff like that.

Speaker 1 (02:26):
That's a beautiful thing about it, and granted more so
I think than.

Speaker 2 (02:32):
It's just there's so much going on, right, yeah, I
know some of the marbles are like that. And then
the most popular thing so far this year is the
court site. That's hot. I mean it.

Speaker 1 (02:45):
Came out of nowhere, didn't it. Last year was quartz right.

Speaker 2 (02:48):
Yeah, courtz is up there, courtses up there selling a lot,
but quartzite is coming strong.

Speaker 1 (02:54):
I mean it's, uh, what do you attribute that to Marcus.

Speaker 2 (02:58):
Because it looks like marble, it performs like granted, I
mean it's it's hard surface, it's very it's very hard.
It's almost as hard as a diamond, so it's hard
to scratch. You know, you got to really be doing
something silly to mess it up. One thing I did
notice about the oils and water and stuff like that,

(03:18):
you you do have to put a good seal coat
on it. So make sure you hire somebody that's gonna
put a lot of sealur on there, like we do.
We even put the sealer on it before we cut it.
That way it won't absorb as much while we're cutting it.

Speaker 1 (03:33):
Because you got to use water when you're cutting it right,
keep all that stuff cool enough to exactly burn up. Well,
I guess that I'm thinking as you're talking about this,
I'm thinking, you know, one of these decades, when I
do my outdoor kitchen, Yeah, typically that's a granite countertop, right.
That was what I like by what you were saying,
if you could go with a with a with a

(03:54):
with a quart mar.

Speaker 2 (03:55):
I mean, I like to recommend the granite just because
it does better outside. But in Martle, I mean marble.
You know, you go riding around downtown you find that
that big the biggest building in Columbia's got marble on
the side of it. So marble's gonna be fine, you know,
as long as you take care of it, you know,
it's gonna do fine. It's what happens is, you know,

(04:17):
is if you don't you know, if you leave a
rusty you know, one of those things that you start
to grill with, you know, the coals, If you leave
that sitting there and the rains and it gets rust
in it, then it will stain that's in here. You know,
it's naturally like that that marbles more porous and granted
and quartzite and stuff like that. But but court sites,

(04:37):
I don't I don't really recommend them outside, so granted
would be your outdoor kitchen stone.

Speaker 1 (04:42):
Well that's that's interesting because quurt site being the man
made m h well, well why not, which what's not?

Speaker 2 (04:51):
No nous quart site is the natural stone. I'm sorry
they've actually got the names back.

Speaker 1 (04:56):
It gets me every stinking time they have the name.

Speaker 2 (05:00):
Yeah, but wait, let's get let's go. I'm excited about something.
Let's let's talk about that. Forget about the stone.

Speaker 1 (05:06):
You forget about buying countertops.

Speaker 2 (05:10):
We have hired a in house, yes, interior designer.

Speaker 1 (05:15):
This is big news.

Speaker 2 (05:16):
Yeah, this is big news. And she is at Pine
Grove store today and that's my Fernandina forty twenty Fernandina
Road stores. What I'm talking about. Her name is Megan
and she actually has a degree, So I mean, it's
not just somebody that says they can design. It's a
actual designer. And I don't know how lucky I got

(05:38):
to get her in there, but I really, I'm really fortunate.
We're excited work. She's got me over there remodeling the
Yeah got me.

Speaker 1 (05:49):
That's the way you've run an interior designer into the
all Man's Club over at Lifetime. She's upgrading the man Cave.

Speaker 2 (05:59):
She told, oh, you've got to do this. You got
So we're putting full back splash courts on the first
kitchen when you walk in, and then when when on
the on the left side when you walk in, and
then on the right side when you walk in. We're
gonna put a shower with glass and all that. We're
gonna use central glass over there to promote anybody, but

(06:19):
but I do love her Stacey Pucket. So and then
we're gonna put some mirrors, bathroom vanity on the right
right there, a double vanity with a crystallo back lit wall.

Speaker 1 (06:30):
What's that on it? Cristall.

Speaker 2 (06:33):
You can light it and it lights up. So it's
really gonna be a show piece. When you're riding by,
you're going to see that. Yeah. Onyx is a natural stone. Yeah,
we don't talk about that much.

Speaker 1 (06:42):
No, I was gonna ask you you've never talked about it.

Speaker 2 (06:44):
Yeah, yeah, Well it's very expensive, you.

Speaker 1 (06:48):
Know, so you're moving on a daily basis.

Speaker 2 (06:52):
Right, I mean I did one piece, uh you know,
of onyx back lit on the bar over here on
the lake, right here where the Oliver missions old house
was where they sold that house to a couple over
on uh you know, right here by the damn this
big house. Yeah but uh but yeah, So we don't

(07:13):
talk about it much, not because we're we're we don't
want to cut it or do it. It's just because
it's very expensive. It's not your everyday guy. I'm just
gonna get it, you know what I'm saying. Somebody's got
a lot of a lot of cabbage. So if you
got a lot of cabbage, come look at it. So,
but we are gonna showcase that showroom. We're gonna do

(07:35):
island with a piece of marble on it, looming marble,
and we're gonna backlight it as well, and we're gonna
do miter edge on it. We're gonna do another piece
that's a piece of quartz that's a very good price.
It's got some movement in it. Uh So I'm excited

(07:56):
about that. And we're gonna backlight another piece of marble
in a kitchen going down on the left side of
the showroom toward the middle. We're going to do back
lip marble wall and full backsplash on that one. So
she's got me spending a lot of money.

Speaker 1 (08:12):
And that's affect right there. You talk about backlight is
this so so the light is actually coming up through
the stone, through.

Speaker 2 (08:24):
The stone, it's like an led matt And so what
you do is you put your your light on the
wall and then put the granite or sort of onyx
or the marble or whatever. Yeah, so it goes over
over the light and then so it back lights the wall.

Speaker 1 (08:43):
So you actually see but it backlights the wall. But
does it actually glow.

Speaker 2 (08:48):
Through the slows through the stones.

Speaker 1 (08:50):
Yes? That that that that that's just bizarre to be
that that something is.

Speaker 2 (08:54):
You could have done it in that first house yours.

Speaker 1 (08:57):
Why don't you mention that you.

Speaker 2 (08:59):
Could have put some only the light steps at the
bottom of you know, at the bottom of the overhang
when I when I talked to him to doing there
and and then had it light up through there. You
could have seen the light way.

Speaker 1 (09:10):
I could do that with a sushi Bary just did.

Speaker 2 (09:12):
From black grantite. That's black black pearl or something like that.

Speaker 1 (09:16):
Yeah, black pearl. Yeah, so so certainly and.

Speaker 2 (09:20):
The other one was quartz. So you can't back like
that either. So you can't the house you got Now
you're gonna have to replace the kitchen to do that.
We can do that top part though, with marble. And
if you're listening, you.

Speaker 1 (09:32):
Know, don't give her any more idea.

Speaker 2 (09:35):
He knows he's ready.

Speaker 1 (09:36):
Well, so so you can backlight uh marble, ONYX, Marble
and Onyx. Yeah that's about it.

Speaker 2 (09:45):
Yeah, yeah, really it Okay, Yeah, there's certain only certain
pieces of marble, not all of them are backlightable.

Speaker 3 (09:51):
You know.

Speaker 1 (09:52):
Well, I'm curious because all these years we've been doing
this program, you've been on here, yeah, and we have
never once mentioned ONYX, I know, for obviously.

Speaker 2 (10:01):
Every day.

Speaker 1 (10:02):
What is the the you know, comparing that with these others?
Price a point aside.

Speaker 2 (10:08):
I mean, oh, several hundred dollars a square foot? Well okay, yeah,
all right, yeah square foot, Yeah, three hundred dollars a score.

Speaker 1 (10:15):
Adds up in a hurry. Yeah yeah, But what's the
difference in the stone? I mean, what makes it so
incredibly expensive?

Speaker 2 (10:22):
Well, let's put it this way. I'm gonna say this first.
I don't have Onyx in my house, Okay, I'm putting
it in the showroom because we had a piece left over.
I'll just be obviously brutally honest, we had a piece
left over from the from the job that we did
not charge them for, and now that I'll because you
don't charge for the overgin, right, so I'm gonna use
the leftover piece instead of selling it as a remnant.

Speaker 1 (10:45):
I'm gonna, well, could you explain to us? I mean,
it's the radio. I know maybe you could, but I
don't know if you've I'm sure you'll be when you
get all this done, the story. You're gonna put this
up on Facebook people see, but can you kind of
explain to us what the difference is and the the
Onyx from other stones that are that are popular. I mean,
is there a is there a real difference or is
it just because it's all.

Speaker 2 (11:04):
Looks like marble? You know, but it's just it's just
a luminous marble like I mean, you know, you can
it really allows light to travel through it. I mean,
there are some veinings through it that that the light
can't travel through, but it just makes it look cool,
you know.

Speaker 1 (11:21):
Is that typically what people that are doing onyx to
do is they're using it because they want to backline it.

Speaker 2 (11:25):
Okay, yeah, they'll put it on a special piece, like
like what they used it for at the lake House
over here was a bar. It was a very large bar,
but I mean, you know ten foot left right and
then you know from Florida ceiling, so we and then
they put glass shells in between each each wrung. It
was really neat.

Speaker 1 (11:46):
That's a big check to stroke right there. I'm guessing, yeah, yeah,
we'll get it all that. Yeah. Yeah, I mean you know,
I have seen this. This is not new, but now
that you're mentioning that, I guess this is. I mean,
this has been probably twenty years ago. It was in
Los Angeles, US, uh huh, and at a a training
event and I needed to for some reason, I had

(12:08):
to walk into this bar downstairs. I had to make
a phone call or something. I don't Knowmber what it was.
It's been a long to long time ago. And they
had a they had a bar that was it was
lit up like.

Speaker 2 (12:17):
Yeah, that was probably honest. Wow, good chance. Yeah, okay,
enough about the Yeah, I don't see that much.

Speaker 1 (12:25):
So again, suddenly, uh, court site is hot.

Speaker 2 (12:31):
Yeah yeah, I have to. I want to say this
as I had two people last Saturday in there because
of you and maybe a little bit of me, I
doubt it. But so I want to say thank you
for doing such a great job. I mean, we appreciate
this show. I want to say, where's my command the listeners?
Yeah right, yeah, you got it on that sushi bar.

(12:53):
I remember.

Speaker 1 (12:53):
Oh that's right.

Speaker 2 (12:54):
I'm just kidding O. Yeah, we're not supposed to say
that on there. But but you and your listener had
a good deal. You know, if you want to do
some uh. I had some people come up to the
to the store and chaping because of the remnants. Sell
them we have on too. Oh I want to see
this remnant sell boom. My brother's up there, David, he'll
be there today. One three Chapin Road. We're excited. We're

(13:18):
going to go on to that one next and do
the remodeling and stuff like that there too. So we're
gonna upgrade that showroom as well.

Speaker 1 (13:26):
So you're keeping Megan busy.

Speaker 2 (13:27):
Megan has got my hands full. She's keeping me busy.

Speaker 1 (13:31):
So meantime, and we've talked about this before because so
often people my wife aside of course here, Yeah, you
know it could come in that they they just know
they want an upgrade, but they really don't know where
to start.

Speaker 2 (13:46):
And so I haven't got our little collar wheel out
there with paints, and she she's got the samples separated
with with the granite step or the court samples with doors.
And I mean, it's just really it's really neat to
see money and that knows that side of it and
be able to, you know, really help like she can
design projects start to finish. She doesn't, that's what she

(14:09):
We're just doing countertops now. But uh so don't don't
don't even ask. We're not doing that. We're not doing
full design. But we will say, hey that we think
this color right here, pain of work with this tile
or you know, this current court will go with this tile.
If you bring your tile, if you bring in a
rough measurement of your kitchen, we can do all the

(14:30):
paperwork off of that. And it doesn't have to be
perfect because I'm gonna come out and measure once you
do the order. We don't. We just don't like to
waste I mean, you know, I don't want to say
it like in a negative way, but I'm very busy,
so I don't want to waste a lot of time
measuring every house. So I have to have an order
to go out to the house. Oh, sure, yeah, because
we're busy, you know. So I mean we can get

(14:52):
to you still between two and three weeks right now,
maybe four, you know, into two to four, you know,
And sometimes I could push stuff faster if you needed it.
If you're gonna flip a house or something like that,
you just talk to me. We'll get it. We'll get
it done.

Speaker 1 (15:06):
But I think the operative two words right there were
right now, yeah, two to four weeks because yeah, you know,
once we were rolling into warmer weather in spring.

Speaker 2 (15:16):
We slowed down through through the winter a little bit.
We got down here to about a four four to
six week you know. But I can get stuff done
two to four weeks right now.

Speaker 1 (15:24):
Right, so you can have it done by spring easy
if you wait till then.

Speaker 2 (15:29):
Yeah, right now.

Speaker 1 (15:30):
The timeline extends.

Speaker 2 (15:31):
Yeah, once everybody starts doing their taxes and stuff like that,
they start realizing how much are either're gonna get or whatever.
And what I always tell me, what is that right
hat got hating money in years that CAx Actually yeah,
but but anyway, I'm not I'm not somewhere or not.
I'm good to go. I will yeah. Yeah, I always

(15:52):
say I'm granted rich and cash poor. Because I got
all that granted out there I need.

Speaker 1 (15:58):
Yeah, so what the what about them?

Speaker 2 (16:01):
Yeah, they're on sale at cost. Uh, it's a good deal.
I've got. I got stuff I can't you know, I
don't want to keep around. I don't want to say
I can't take with me, but you know, I'm still young.
But I got I got a great face for radio,
I know. But uh, but I can't take them with me.

(16:21):
So y'all come get them and I'll hook you up.
I had a beautiful couple out of Camden come down
last week and got a deal on some stuff, and
they got a beautiful piece of marble. So we go
to Camden. You know all those little surrounding areas around here. Sure, yeah,
of course the Elgin that's eing closer than Camden. But
they hurt us on the radio, you know. So there's

(16:43):
some more commission for you, beautiful. Okay, we'll sell. Y'all
know we don't give, but we do.

Speaker 1 (16:52):
And I want to point this out too, because I
don't want people to confuse samples with remnant. We talked
these are I was stunned with and I went out
there a couple of months ago and bought the remnants
for our installation. How how big some of these remnants are.

Speaker 2 (17:07):
Yeah, I've gotten big pieces. I mean you can expect
to find a good piece for your master bath, easy,
all right. I just sold a huge island for a
customer yesterday. Or well not me, my brother did ingeine
Blue Courts Act. It was a leftover piece from another
job and they got to buy it instead of buying
Like if you go to the box store and say, hey,

(17:29):
I want to buy this vanity, you have to pay
for twenty five square feet, Well, well you only have
to pay for the five foot vanity here, you know.

Speaker 1 (17:37):
And that dealer cost in this case, yeah, at dealer costs. Yeah, beautiful.

Speaker 2 (17:41):
And my brother give you a price right there on
the spot. And uh, if you want to sign up,
you can go in and sign up. I'd be fine too.
We put you on the schedule and and he'll set
me up for measurement. I even come out and measure
the vanities because I want to make sure they're right.

Speaker 1 (17:53):
Yeah. Oh absolutely, that's the Chapin Road location.

Speaker 2 (17:55):
For the region Chapin Road.

Speaker 1 (17:56):
Yeah, all right, agree, And uh, you and Meg are
at Grove today.

Speaker 2 (18:02):
Yeah, she she'll probably be there more than I will be.
But I am gonna go by and help her out,
you know, just I'm trying to make sure she, you know,
just gets the paperwork processed down good and all. I mean,
she's been with us two weeks now, but you know
it's still it's only two weeks. You know, she's not
really used to it and stuff, but she's she's very smart,

(18:24):
college educating.

Speaker 1 (18:26):
Making it all look good over it.

Speaker 2 (18:27):
Yeah, Yeah, I mean she's really I mean, I don't
want to brag on her or anything, but she did
a tremendous job these last two weeks. Yeah, and feel
free too, and just told a lot of you know,
a lot of stuff and helped a lot of people.

Speaker 1 (18:37):
Great ass out there, all right. Yeah, Lifetime Capus and
Countertops were out of time, Marcus. Uh to get a
hold of.

Speaker 2 (18:44):
You, eight of three seven. You give me a call.
I'll give you a price on the phone. Even do
that a lot. I'll text you my cell number and
we can kind of, you know, get some if you
get some ideas of pricing, just just from a phone call, all.

Speaker 1 (18:59):
Right, cold to see your brother, y'all.

Speaker 4 (19:03):
Lifetime Cabinets Encountertops is your locally owned source for countertops,
great selection, great prices, and they pride themselves on superior
installation and customer service. The owner, Marcus will even personally
come out to do all your measurements. See the selection
online at Lifetimecabinets SC dot com or stop buy one
of Lifetime Cabinets Encountertops two conveniently located showrooms on Fernandina

(19:27):
Road in Columbia or Chapin Road in Chapin and check
out the hundreds of slabs in stock, granite, marble, quartz
court site. They've got it all and if you can't
find exactly what you are looking for when you're there,
and that's rare, they will find it. And it's not
just kitchens and bats. Lifetime Cabinets and Countertops does outdoor patios, vanities, bars,

(19:48):
man caves, you name it. Lifetime Cabinets and Countertops Fernandina
Road in Columbia, Chapin Road in Chapin and online at
Lifetime Cabinets SC dot com.

Speaker 1 (20:00):
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(20:21):
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(20:47):
now joining us from Beaver Roofing and Gutters Summer.

Speaker 5 (20:49):
Good morning, good morning, good morning.

Speaker 1 (20:52):
We want to talk about roofing, Todavid. We want to
kind of maybe go a little bit of different angle
to start things with you sober and that is the
insurance aspect of all of that, and and that that
that whole angle, and let's talk about you know, how
all this works if you've had some roof damage. I mean,
we you know, we we hope it doesn't happen to you,
but yeah, when it does, Like I always say, because

(21:14):
I talk about y'all all the time during the week,
and you know, and just as an assign here and
we're not gonna name names, okay, but there are roofing
companies out there that don't do roof for pairs biggest
flat don't do them, then there are I think I
mentioned this to you a while back. I got an
email from a listener. Oh gosh, this was Thanksgiving a

(21:37):
year ago where we had had a storm and it
ripped his satellite dish off the roof, which caused him.
It wasn't a lot of damage, but just just a
little bit. Unfortunately, he didn't call you guys first. He
called another local roofing company and they told him that
it would be three months before they could get to him.

Speaker 5 (22:01):
Right, what's that which is it's crazy. You know when
when they put a satellite dishes on the roofs, they're
actually they're taking screws, so they're going through deckings. So
when that comes off or is ripped off, that's exposing
the inside of your home to water and put you know,
elements that can you know, harm the home. And if

(22:23):
it keeps getting water, getting water, it could cause rot
and more damage. Then you know what, we'll just go
in there, make that little repair done, right, so you know,
that small you know damage could could potentially be devastating.

Speaker 1 (22:38):
So but but he called you guys then right away
told me in the email, you guys, got out to
them within like twenty four hours. You had it fixed quickly,
and you know, you knew anything that ever happened.

Speaker 5 (22:48):
So that's exactly what we like to hear. And that's
you know, we like to handle business that way. You know,
we we wouldn't want our own to be like that.
So we do try to treat all of our customers
as you know, family and and friends. So and that's
exactly what you are after you deal with us. So
we you know, we like to provide give those types
of services to the to the community.

Speaker 1 (23:11):
So let's talk about the insurance angle here, because that
could be a little confusing for folks. You know, homeotors
policies these days. I mean, when's the last time anybody
really read theirs right.

Speaker 5 (23:22):
Exactly? There are all kinds of words and line items
and everything else that you know, us lay people don't
aren't very sure about. So you know, I'll tell you
a lot of times people don't even realize that, hey,
I have damage until we get a hard rain. And

(23:42):
like you said, we haven't had any you know, recent
wind or hail or anything along those lines that may
cause those types of damages to our roof. However, we
notice that we have those damages when we get these
hard rains and things of that nature. So or you know,
you're seeing them in the and on the ground and
that sort of thing. But you know, we get a

(24:02):
hard rain and you're like, oh my gosh, I've got
a stain in my on my feeling. So that's when
you're like, oh, my goodness, maybe I should call somebody,
so they call us out. Whenever we come out for
any type of inspection, that sort of thing, we're going
to get up on that roof. We're going to take
a look at your shingles. We're going to look for
those type of weather patterns, hail, hail hits, hail impacts

(24:27):
on your shingles. We're going to look for the wind
folds in the shingles and that sort of thing. And
you know, I'll tell you one or two here and there.
Insurance is not going to say, oh, you need a
brand new roof. You know, it has to be a
significant amount of impact from the weather for Insurance to

(24:51):
say yes, we'll go ahead and cover this. We'll get
you guys a new roof. So that's what we're doing.
When we're going up on your roof, we're evaluating. We're
taking a look. We're looking to see if yeah, you
probably do have a claim here, or it's not that significant.
You know, we can do a small repair and get
you taken care of. So, you know, that's the main

(25:13):
thing that people tend to ask, well, what do I do?
How do I go about it? That sort of thing.
So the main thing is, let us come out. Let
us take a look first, because you don't want to
call the insurance company and do all of that type
of thing before you know if you have significant damage
or there are you know, a claims for them to
come out to take a look at. So step one,

(25:36):
give us a call, we'll come out, we'll evaluate.

Speaker 1 (25:40):
You talked a bit of a moment ago about maybe
you have damage that maybe you've had it for months
and didn't know it until we got a hard rain
and something. You notice that spot on the ceiling and
you got an issue. Okay, let's talk about an insurance
standpoint from URNS. From the standpoint of, Okay, you don't
need a whole new roof, but you do need some

(26:02):
repair work done. Is that covered?

Speaker 5 (26:06):
It is covered? However, sometimes you have a deductible. Most
times we all have a deductible on our policies. So
a lot of time the adjuster will come out and say, hey,
we see you have damage. This is what we'll cover,
you know, and they'll cover, say six hundred dollars of

(26:29):
you know, a repair, damage, whatever have you, and they
have a say they have a deductible of one thousand dollars. Yeah,
so with that being said, they're not going to cover
that repair. But you know, with your larger repairs, say
it's a thirty five hundred dollars repair and you have
a deductible of a thousand, you know, yes, they'll cover

(26:52):
twenty five hundred dollars. You cover that deductible.

Speaker 1 (26:55):
And we've always heard that with insurance companies it's not
even so much about the size of the payout but
the frequency of the payout, and that they will cancel
people's policies just because they have too many claims. They're
claim happy.

Speaker 5 (27:10):
They think absolutely. So that's why we always like to say, hey,
let us come out first and let us take a look,
right because like you said, there is not everybody is
like this, but there are some who are claim happy
and and they're just nope, nope, nope, you know, they're
just they're shutting them down left and right, so that

(27:32):
we just like to come out take a look. We're
gonna we're on your side. You know, we're not out
there to get every like you said, we do repairs.
We don't have to get a full roof every single time.
We're not out there to do that. We're out here,
We're honest, we're gonna let you know, yeah, you got
some damage, there's a there's a good cause for you
to call them out, have an adjuster come out. And

(27:54):
you know, with that being said, we're happy to come
out and kind of be your advocate because like you said,
they don't always want to you know, cover these repair,
cover a roof replacement. But that's you know, that's why
we like to be out there with the adjuster. We're
going to that for you. Hey, take a look at this,

(28:15):
Take a look at this. This is what I'm seeing
because they know the homeowner isn't going to get on
top of that roof with them or you know, look
at these photos or know even what they're looking for exactly.
So you know, we're we're there to help help you,
advocate for you, and you know, just to be a
be a good buffer between homeowner and adjuster, and we're

(28:39):
here to help. So you know, whenever we say, hey, yep,
give them a call, we always like to be there
to help advocate for you when that adjuster comes.

Speaker 1 (28:48):
Okay, and I guess what it's all said and done
is up to the adjuster, right, but you can put
a little pressure on there and show the evidence.

Speaker 5 (28:58):
I guess exactly exactly, and that's that is exactly what
we will do. Like you said, we're going about. We're
going about for you. We take all kinds of photos.
We go inside the attics and show, hey, this is
where damage was, this is where the leak is, all
sorts of things like that. You know, there are different
things that they're looking for in reports and things along

(29:19):
those lines. They're looking for impacts, they're looking for or
when I say impacts, how many times say hail hit
in a certain area of your roof. They're counting those
those hits. They're counting the times that shingles have folded
back and in that area as well. So we are
we we know what they're looking for. And you know,

(29:40):
if we think it's just cause we're there for you
to help you.

Speaker 1 (29:45):
So hypothetical scenario here summer. Sure, you we have a hailstorm,
you don't notice the media impacts the damage. Maybe maybe
let's just say it's three months later, suddenly you see
that stay on the roof yep, and you guys go out,
you take a look, and you determine that, yeah, wow,

(30:06):
you had some damage. And I guess you can kind
of get a feel for maybe how long ago that one. Well,
obviously it was a hail story. You know, we haven't
had one in three months. It's you know, you got
this damage at least three months ago. But exactly so,
now you get the insurance company involved, is there a
scenario where they say, well, yeah, but that was three
months ago, you should have taken care of it. Generally, No, okay,

(30:31):
good because us a homeowner, until you see the evidence, how.

Speaker 5 (30:34):
You're gonna know, right exactly exactly because you don't. I mean,
you don't really know until you see it. And so
we get a super hard rain. Obviously when the hail,
when it's hailing it, we are generally having bad weather.
But water doesn't, you know, it just water travels in
the wildest ways. So yeah, we're there for you, and no,

(30:57):
the insurance should not give you any pushback if it warrants,
you know, if there were enough impacts and things of
that nature. It can't just be one two hail hits
and oh, yeah you need a brand new room. They yeah,
that is when they would give us some pushback. No,

(31:18):
it's not warranted. We'll do a repair in this area,
things of that nature. And it may not even be
from the haill why it's leaking, So there's a there
are a multitude of different scenarios and whatnot that could happen.
But time wise, no, it's you know, three months, six months.

(31:38):
They shouldn't give you any pushback on that.

Speaker 1 (31:40):
No, sir, okay, good to know, and I listen. I
will talk about insurance companies like they're had to rob you,
and many of them do very you know, good work
and they're upstanding, absolutely, but as a homeowner, you know,
it gets frustrating because you're paying those premiums every year
and you expect not to get any hashole right, but
the noise work that.

Speaker 5 (31:58):
Way, of course, exactly clear right, And you know, just
navigating an insurance claim or anything along those lines can
be really confusing if you've never done it before, and
you're like, I don't know what to do. I'm not sure,
you know, So that we do this often. We do
it with a multitude of different insurance carriers too, so

(32:20):
we are very familiar with the process and how each
carrier kind of handles different scenarios and documentation and things
of that nature. So, you know, we're very familiar with
the process, even though it can be so unfamiliar to homeowners.
So that's why we were here along the whole way.

Speaker 1 (32:42):
And I don't know, I'm sure it varies from insurer
to ensure a summer, but do you find when you
work with these insurance companies that they pretty much they
have kind of an algorithm. I mean, Okay, we have
to have this much damage or this much of the
roof with an issue before well we'll say, yeah, well
we'll accept a claim for roof replacement or is that
does that? Does that vary from situation to situation?

Speaker 5 (33:05):
Uh? Not necessarily, You're you're right, you know, they are
looking for a certain amount of you know, impacts damage
in a in a I guess like a square okay
area ten by ten square area of your roof, you know,
and it's if they see you know, more significant on

(33:26):
the front than on the back. You know, it really
just depends on the amount, you know, that's what it is.
And that square area on the front, on the back,
on the side, they're looking, they're evaluating the whole thing.
So but they're generally all the same.

Speaker 1 (33:41):
Okay. Uh, Well, so again the point being, uh, you'll
be there to advocate for the homeowner with the shows up,
so you don't have to feel like you're on your
own with this thing. And because again you don't have
the right questions to ask or if the answers you're
getting or are really straight answers or not. So that's
that's that's a peace of mind for you right there,
Beaver Roofing in Gutters and that phone number again eight

(34:05):
oh three nine nine one roof eight oh three nine
nine one roof. That's eight oh three nine nine one
seven six sixty three. And of course folks can always
check out online summer at beaver Roofing dot com. And
by the way, before you call, there's i know, always
something you tell us that you would like folks to
do before they pick up that phone and call eight

(34:27):
o three nine nine one roof.

Speaker 5 (34:29):
You know, check out our Google reviews. Check out what
people are saying about us before you give us a call.
We think you will like what you hear and what
you see, and you know we're always happy to help.

Speaker 1 (34:40):
Terrific summer. You have yourself, great weekend. We'll talk so take.

Speaker 5 (34:44):
Care you too.

Speaker 6 (34:47):
When your power goes out, there's not a lot to do, yeah,
but you can call mister Electric with priority dispatching. One
of our electricians will be at your door ready to
safely restore your power fast. Because not having electricity is annoying.

Speaker 1 (35:02):
It's very annoying.

Speaker 6 (35:05):
So next time you need an electrician, call mister Electric
because life is better with electricity. Services provided by locally
owned and operated franchise. ESE products and services may vary
by location.

Speaker 7 (35:15):
Hi there, I'm Jeremy Halliday, local owner of Mister Electric
of Columbia. I've been servicing the Midlands since twenty ten
and I'm happy to answer questions and give you free
estimates with upfront pricing. Schedule your free safety check with
Mister Electric of Columbia and receive fifty dollars off any
work over three hundred dollars. Call eight oh three eight
six eight four two four three or visit my website,

(35:38):
mister Electric dot com Forward Slash Columbia.

Speaker 1 (35:41):
Hi, this is Gary David. You've heard me talk for
years about Anthony John Construction and the wonderful jobs they
do for folks all across the Midlands. When it comes
to roofing and guttery, well it's the same people doing
the job, but the name has changed. That's right now
it's Beaver Roofing and Beaver Gutters. Leave it to Beaver
for all your roofing and gutter needs. The same great
service on the same great folks behind Anthony John Construction,

(36:03):
just with a new name. Eight oh three nine nine
to one roof and Beaverroofing dot Com the gutter roofing work.
Leave it to Beaver Beaver Roofing and Beaver Gutters. We're

(36:26):
back on the Home Improvement Show of the Midlands on
one O three point five FM and five sixty AM
WVOC and we're now joined by a guy who might
be kind of busy this weekend and next week, James Carwell,
the owner of Freedom Plumb Me. Good morning, my friend
in the morning.

Speaker 3 (36:40):
Gary, how are you.

Speaker 1 (36:41):
I'm doing well as well as gonna be expected under
these circumstances. I guess huh, So, I mean, who who
knows what we wind up with, you know, on the ground,
on the power lines, on trees and everything else before
it's all said and done, you know, even now, you know,
day of this thing starting, who knows how long it'll
last still, you know, always a lot of unknowns in
a situation like this. But one thing we want to

(37:04):
do talk about today is from a plumbing perspective, being
prepared for cold because hey, once we get into next week,
we're talking about extremely cold temperatures. Brother, you know, blows
down to the teens, maybe even some outlying areas getting
into single digits. And uh, I don't think we've seen
air that cold, James, since what Christmas Eve Eve about

(37:28):
two years ago?

Speaker 3 (37:29):
I want to say, it was Oh yeah, I was
Uh it was cold.

Speaker 1 (37:34):
Yeah. And so you start thinking about, you know, burst
pipes and such. So maybe a good time to talk
about some you know, cold weather tips. When when it
comes to plumbing, man, where do we start?

Speaker 3 (37:46):
Yeah, you know, it's I've been seeing stuff all over
the board as far as what we might get and
sure what might happen, So it's always best to prepare
for the worst, of course, right, and just you know,
have your stuff in line, your pipes covered if they
need to be covered, have your hose bib hose bibs covered.

(38:07):
Make sure that your well house is heated with some
kind of heat lamp or heat strip or something of
that nature. And you know, and the stuff, you know
it's a plumbing related. Make sure you got water and
things like that. We're piling up with water here because
we're on a well and if we lose power, you know,
we we don't have water. So we're stocking up on

(38:28):
water here, and you know, making sure we're ready with
because if it gets the worst that it can get,
you're talking about basically not being able to get on
the road, right, Yeah.

Speaker 1 (38:41):
So.

Speaker 3 (38:43):
It's best to be safe and prepared.

Speaker 1 (38:47):
Yeah, and this makes it tough on you guys. I mean,
if somebody has a burst pipe, for example, and you know,
you guys want to come out and help them out,
but you know, you got to value your own life too, right,
I mean, the owner, you got to take the call
is whether send somebody out or not.

Speaker 3 (39:03):
Yeah. Unfortunately, you know, I got to make sure my
guys are safe as well, So we'll have to wait
until the roads are safe for us to even get
out there. So, yeah, it's a tough call, and you know,
you want to get out and that's what we do
for a living. You want to go out there and
help people that they're in need. But what I typically
do in those situations is help them as much as

(39:24):
I can over the phone, try to at least get
their water off, help them find their meter. If I
got to do a video call with them, do a
video call. Just try to help them find where to
shut the water off. And that's another good thing to
know is, yes, how to shut your water off in
any situation doesn't have to just be a freeze. You know,

(39:45):
you can get a plumbing emergency without cold weather. So
it's always good to know where your shot off out is.

Speaker 1 (39:51):
Typically, I mean, are they typically and kind of in
the same sort of place on most houses or does
that just very from from house to.

Speaker 3 (40:00):
House so it varies. Unfortunately, Sometimes that you put shut
off ols right outside you know, your foundation, and there's
a little pipe sticking up or a meter box you know,
between two and three feet from your foundation of the home.
And typically the way you can find it is go

(40:23):
to the water meter and look for the first hose bib.
Now that's again not always the case, but it should
typically be under that first hose bib. And if you've
got to go to the extreme to figure out where
your line comes in, you can always if you've got
a crosspace, go under the cross space. I know not
many people want to do that, but you can. You

(40:43):
can see where where the line enters the home, and
that tells you where the where the water line is
outside and there should be a shut off out there.
But the best way to do it that I recommend
to do it is is get a meter key. You
can get one from Home Depot or Lows or any
of these big box stores. Figure out where your meter is,
and you know, figure out how to turn that thing off.

(41:05):
It Typically it's it's a little notch, you know, sticking
up piece of metal on the meter, so that's why
I can describe it. And you put the meter key
over top of it and then turn it counterclockwise until
it's perpendicular with the water line going towards the house.

Speaker 1 (41:22):
Okay, now that's and dirrect me if I'm wrong here,
maybe getting things confused. That's separate from going out with
the big key and or we talking about the same thing.
I forgot my house down by the road at the
end of the driveway is where you know my shut
off ouve is.

Speaker 3 (41:37):
Yes, that's that's what we're talking We're talking about where
you need the meter key right now. Some shut off
valves are again by the foundation of the home. Sum
now they're putting in the garages, yeah, the homes.

Speaker 1 (41:47):
Yeah, yep.

Speaker 3 (41:49):
So that makes it easier for somebody to just go
to their garage and turn the ball valve quarter turn
and it's off. And a lot of times there'll be
a couple of different you know things in there will
be a shut off out and a pressure reducing valve
if you're on city water, and I can't typically put
them in the garage, just one to keep them out
of the elements and to to make it easy to

(42:10):
get to in service.

Speaker 1 (42:12):
Yeah, that's that's that was a good idea. Who ever
came up with that one a very good idea. Yeah.
So uh, yeah, have the key, know where the key is,
you know where the shut off valve is, uh, certainly,
and yeah, be prepared for anything. Now when we get
you know, temperature is that cold and again the you know,

(42:35):
depending on how much frozen precipitation falls out of the
sky by the time this weekend is done, and how
much it builds up on things that in and of itself.
Is that an issue too. Are we just talking about
just the the cold, cold, cold air that causes plumbing issues.

Speaker 3 (42:56):
Yeah, I mean the ice is always going to add
to it. I mean you have something that, especially if
you've got an exposed hose bib. We talked about the
wind being another cause of because you know there's a
wind chill of course, and that that factor that plays
into it. And you know, if you've got ice land
on something, that's most likely going to freeze quicker than
if it was just cold. So you know, if you

(43:19):
do get that ice, it could become an issue. So
again i'd recommend if you want to be completely safe,
you know, and you weren't concerned with, you know, getting
out there setting the water off cutting it back on,
I would say, go out and cut the water off
at the meter and open a hose bib and relieve
the pressure off your system. You know, that's one way

(43:41):
to do it. You know, drain all the fixtures down.
If there's no water in your pipes, there's nothing that
can freeze and burst. That's one way to do it,
you know, That's what we've done with our our v
So we're trying to get everything around here prepared, just

(44:01):
like everybody else should be doing. You know, we don't
know what's going on.

Speaker 1 (44:04):
So so so turn the whole water thing off, go
to go to the met or turn turn everything off.

Speaker 3 (44:10):
That's an extreme measure. I mean, what we've been doing
here is is in the in the home is dripping faucets.
You know, I forgot the other night and had a
frozen line. Luckily nothing burst. We have pets throughout the home,
which is a little bit more durable material than the
C PVC or copper. It tends to have a little

(44:30):
bit more flex and forgiveness. So uh, I had to
go up in the attic and make sure everything was okay.
But you know, if we've been running the facets ever
since dripping the faucets and haven't had another issue, So
we talked about that. Anytime it gets cold, I typically
recommend a couple of drips a second a couple of years.

(44:52):
Going to use too much water throughout the night and
it typically warms up throughout the daytime here, but I
don't know what's going to happen this weekend.

Speaker 1 (45:00):
And both hot and cold. I think you've told us
in the pass right, not just don't just the cold,
but drip the hot too, right.

Speaker 3 (45:06):
Yeah, And there's most people have single handle faucets. Yes,
not everybody, but you know, just put it in the
middle of where hot and cold would be and turn
it on a little bit until you get a nice
few drips.

Speaker 1 (45:20):
A second, I know that at our house.

Speaker 3 (45:21):
Seems to be enough flowing water through the pipe that
I've seen to help prevent it from freezon.

Speaker 1 (45:27):
Now and you're just mainly at this point I think
you've told us in the past, James, you're concerned about
any kind of a sink, any kind of fixture that
borders an outside wall. Right, if you've got an interior
guest bathroom, for example, you're not really that concerned about it,
is that right?

Speaker 3 (45:45):
No, they have a heat in a home that's going
to keep that one. As a matter of fact, I
recommend on those exterior fossis. Like a lot of time
you have a kitchen sink on the outside faucet, right, sure, yeah,
they're on the outside wall, excuse me, And that way
you look out the window while you're doing the dishes
and stuff like that. So those waterlines typically are coming
up into the wall on the exterior, so if it's

(46:11):
not well insulated, you know, there's a lot higher probability
of it freezing in the wall, so you want to
that's that's the fixtures that you really want to run
that water through as the ones on the outside. Another
thing you can do open the cabinets. You can put
a little you know, save space heater, you know, the

(46:32):
ones that if they tip, they don't they cut off.
Put those under there, and it'll help keep that wall
cavity warmer because the scout warm air hitting it rather
than cold air coming through.

Speaker 1 (46:46):
What I'm just curious, and I don't know if you
have the answer to this or not. But let's say
you're in a brick home versus a vinyl sighting home.
It would seem to me that a brick home would
better insulate those pipes inside the exterior wall.

Speaker 3 (47:00):
So I would agree with that, because you know, your
vinyl is very thin, and then a lot of times
you got a thin sheet apply wood, you know, half
inch she'd apply with behind the vinyl, and that's pretty
much and then of course the insulation in the wall.
But again you got pipes running up. If they didn't
wrap in front and behind on the pipes and get

(47:21):
that insulation wrapped around those pipes, well then there's a
chance that you got a little bit of a void
of insulation where they ran the pipes. And it just
depends on how it was installed, how how meticulous they
were with making sure the pipes were covered with insulation.

Speaker 1 (47:38):
We're talking to James Carwell, he's the owner of Freedom
Plumbing here in the Midlands. Now, what about those pipes
underneath the home. We've talked about this before. I think
you've told us that if it's under the crawl space
and what have you there there just because they're in
a crawl space there that they're more insulated and not
just big of a concerns even when temperatures they get
down to low teens or even high single digits? Is

(47:59):
that still case.

Speaker 3 (48:02):
Typically, But not say that it can't happen, especially if
you have your vent you know you're outside in your
cross face. You know you have the vents on the
outside of the home. If those are open allowing that
cold air to just float through, then then you're you're
taking away that in some of that insulation, right, so
you're you're allowing that cold air to get in there

(48:24):
and and get colder quicker. So you're always going to
lose heat for your home down through the floors, You're
going to lose some heat. As much insulation as you
put in, I'm you're still going to lose heat throwing.
So that heat getting lost through the cross space is
kind of what keeps you cross space a little bit
warmer than the outside air. And then the fact that
it doesn't have that wind kicking through. Typically when we

(48:48):
see frozen pipe sits on the exterior fixtures, hose pibs,
it's on the exterior fixtures as far as like the
kitchen sink that we spoke about being on the outside wall,
things of that nature inside that wall or something outside
the usually what we run into. Okay, I gonna say
that it can't happen, sure, Yeah, and.

Speaker 1 (49:09):
No guarantees obviously. Uh. And again on those of those
hose bibs, your your advice is to do a couple
of things.

Speaker 3 (49:17):
Right, Yeah, make sure your hoses are off and and
cover them with either insulated so they have different you know,
covers that you can get the insulated socks, and then
I use the the foam.

Speaker 1 (49:31):
Hardcovers, yeah, hardcover thing.

Speaker 3 (49:33):
Yeah, and that's got a little insulated piece around it
to help that wind from getting back behind.

Speaker 1 (49:38):
It as well. That's keeping the wind off of that thing,
because that's that's where it can really drop that that
temperature down a great deal.

Speaker 3 (49:47):
Yeah, But you know, when you're getting into what we're
talking about, you know, potentially happening with as long as
we're going to see this cold weather, because you know,
typically it's at night and then all of a sudden,
you know, noon, it's back up the of forty to
fifty degrees. That's usually what happens. But I don't know
if that's going to happen this weekend or even next week.
You know, it seems like we're going to stay in

(50:08):
those low temperatures, so yeah, the windshill might not be
as big of a deal, you know, with those sustained
cold temperatures.

Speaker 1 (50:18):
The two things I've heard in the last week I'm
going to ask you about and these maybe old wives tales.
I have no idea. I've never heard of them before. Actually,
as somebody tell me who used to live up north
that at least the way they say it up there
is that usually it's not the first night, the second night,
but why the third night you got temperatures like that,
that's where you can really run into problems. You ever
heard that?

Speaker 3 (50:36):
Yeah, And see it's like I said, you can have
as much insulation as you can, but you know, if
it's not installed in a way to protect for sustained
cold temperatures, then eventually it's going to cool down and
eventually that it's going to freeze.

Speaker 1 (50:51):
So cuative effect there.

Speaker 3 (50:54):
Yeah, make sure you're adding some heat in those cases. So,
like I said, those small space heaters, we'll do the
trick in little areas like under syncs on exterior walls
in your well house situations like that. I have a
old construction light that we keep out where the well

(51:17):
is or the bladder tank and all that stuff where
all of our equipment is for the well. And I
just have that thing on and it puts off enough
heat to keep that corner of our of our shop
warm enough to where it won't freeze and burst.

Speaker 1 (51:36):
We're about to ride of time here in the hour.
But here's the other thing. A friend of my wife's
told her this from. So this is like third fourth
party here, say, I guess removed from a friend of
hers up north who said, Hey, just about eleven thirty
at night, turn on your dishwasher and let it run
through a cycle. That'll take care of it for you.
Ever heard that? I never heard that.

Speaker 3 (51:58):
For one, it's only gonna just that one lot of
your hot water line. Yeah, so it's only going to
create movement on the hot water side of the system.

Speaker 1 (52:08):
So yeah, I.

Speaker 3 (52:10):
Would stick with running a little bit of water through
both the hogh end cold lines.

Speaker 1 (52:13):
It's kind of suspicious of that too.

Speaker 3 (52:15):
The one that froze on us was the cold line.

Speaker 1 (52:18):
Yeah, when we.

Speaker 3 (52:19):
Forgot to drip the saucet, I had the two fixtures
that the cold water wouldn't turn on. So yeah, the
dishwasher wouldn't have helped in that case.

Speaker 1 (52:27):
And if you get up the next morning and you
don't have any water that line is frozen, that doesn't
necessarily mean the line is burst, right, You got to
give it a couple hours and see, right, I think
you've done correct.

Speaker 3 (52:37):
So sometimes we'll have like people turn their hot water
on and nothing comes out. Well, a lot of times
that's the case where they have a tankless water heater,
the water line froze on the tankless and it's just
not allowing the water to travel through. So in that
case typically recommend somebody go out there with the hair
dryer or just let it heat up over the course
of the day and it'll eventually fall. And double check

(53:00):
at once installed once the water's on, make sure you
got no leaks on the line outside by the tank.

Speaker 1 (53:04):
List All right, Well, if you have issues, you need
to get ahold of a terrific plumber. I know what
it's Freedom Plumbing, James. How do folks reach you, guys?

Speaker 3 (53:12):
I think if us a call it eight oh three
four four seven zero four seven one or visit our
website at Freedom dash Plumbing dot com. I'm James Carwell,
local owner and operator of Freedom Plumbing right here in
the Midlands. After working as a plumber for nearly a decade,
I decided to open my own business and Freedom Plumbing
was born because of my love for this country and

(53:32):
the great respect I have for the men and women
of our armed forces and our first responders. I named
my company Freedom Plumbing. What sets us apart from other
companies is our customer service. We have a five star
rating on Google, a five star rating on Facebook, an
A plus rating on Angie's List, and an A plus
rating with a Better Business Bureau. I'm James Carwell, local

(53:53):
owner of Freedom Plumbing, and we look forward to servicing
you for all of your plumbing needs. Get fifty percent
off your new service call when you mentioned you heard
us on WVOC. Learn more at Freedom dash Plumbing dot com.
That's Freedom dash Plumbing dot com.