Home Improvement Show 05-30-26

Episode Transcript

Speaker 1 (00:16):
Welcome into the Home Improvement Show of the Midlands for
May thirtieth. It's good to have you with us. I'm
Gary David coming up talking to Shannon and Jean from
Dripped Ninja. Some folks have had some issues with flooding
as the result of the recent range we've had. We
went forever to get rained at all and now we
can't get rid of it. How they can help Marcus
Wreenwell Lifetime cabins and counter coops, the countertops, I should say,

(00:37):
you got to drop by and pace of is it.
And we'll be chatting with the folks from Beaver Roofing
and Gutters as well. First up this morning it's our
friend James Carr will be on our Freedom Plumbing. James.
Good morning, morning Gary Well, I hope you are too, Buddy.
Good absolutely today this is gonna be a good one
because we want to help you out here. We want
to make sure you don't do some of the things

(00:58):
that we're getting set to talk about today. Topic with James,
the most common mistakes we homeowners make when it comes
to plumbing. Oh, this should be good and without telling
us what they are, I'm gonna guess you've probably had
some experience with probably all these James over the.

Speaker 2 (01:16):
Years, absolutely pretty frequently, to be honest with you, but
you know, if they can be avoided, that's the goal here, right.

Speaker 1 (01:24):
All right, so let's sell Well let's let's you got it?
What we got? What four of them we're going to
talk about today? Is that right? Okay? Well let's start.
Let's let's let's count down to number one. Right, let's
start at number four. The fourth biggest or most common
mistake we homeowners make when it comes to plumbing.

Speaker 2 (01:42):
Number four, I would say the uh di I y
repairs that could possibly make things worse.

Speaker 1 (01:53):
Boy, know your limits when it comes to plumbing.

Speaker 2 (01:55):
Right, If you don't feel comfortable, call your plumber, because
water can do a lot of damage. So we definitely
want to minimize that. That's the goal in all of
these here's minimizing things that could damage your property.

Speaker 1 (02:09):
So what do you most commonly see is you know,
DIY fixes that turn out to be disasters.

Speaker 2 (02:17):
One of the things is overtightening stuff. You can do
your own repairs, and if you don't know what to
tighten my hand and what to tighten with a wrench,
you can possibly cause damage to certain parts on those repairs.
So just know and read the directions. I'd say that
to even my technicians. Read the directions. Things change, procedures

(02:39):
change for installs, So definitely read through all the directions
before you get started on those repairs.

Speaker 1 (02:45):
And that's just human nature for us to think that, well,
the tighter it isn't safer, it is, right, the less
chance of a leak or whatever. But well, I've seen this.
We had somebody you guys had to come out like
on an emergency basis and help us out of my
parents' house a couple of years ago when we were
doing renovations there. When one of the painters went out
back to the hose off the stuff and when he
tightened the uh, the hose, he just went a little

(03:08):
too too hard with and it it snapped that uh
that that that feeder line there. That happens a lot, doesn't.

Speaker 2 (03:13):
That it does, especially with CET PVC water lines, And
if the hose rip isn't anchored properly, you're putting a
lot of pressure on that seat PVC. So definitely be
cognizant of that. If you're having trouble getting the hose
off of one of those make sure you're putting counter
pressure and if it becomes too difficult, just could get
a plumber out there. I would say, you got yourself
an emergency.

Speaker 1 (03:34):
You guys have installed some outside hose fixtures for us
in the past, and I noticed that you guys use well,
I don't know whatever it is, but it looks different
from the other ones I've got. It's it's more stable,
it's more secure.

Speaker 2 (03:48):
We use them with larger flanges so we can get
a good foothold on on whatever you have, whether it
be brick or the board behind the vinyl. We want
to make sure we can secure that thing properly.

Speaker 1 (04:00):
Yeah, that's a way to go. What are some of
the other big common DIY mistakes you see you come across, James, I.

Speaker 2 (04:06):
Would say, incorrect parts being used. And you know, one
of the bigger ones is too much drain cleaner. Some
strange things can happen, especially if you combined two different
drain drain cleaners. I've seen it turn into a solid,
almost candlelike form.

Speaker 1 (04:23):
We had to pull out of.

Speaker 2 (04:24):
A drain line, and that was at a restaurant that
we went to. There's two different types. They had some
kind of chemical reaction and they turned to again what
looked like a candle wax inside the drain. Luckily it
was at closer to the top of the drain so
we were able to fish it out with a retriever head.
But yeah, if that would have gotten down the line,

(04:45):
be very difficult to get that thing out.

Speaker 1 (04:47):
Somebody should They got to put the warning labels on
these drain cleaners do not mix with the right.

Speaker 2 (04:51):
And they do, they have them on there.

Speaker 1 (04:54):
Yeah, nobody raising well, but how does how is using
too much create a problem? What have you seen? What
are the issues you've seen with you using too much
drain cleaner? Is it eat away?

Speaker 2 (05:03):
Let's say you have no drainage at all, you're sink
it and going down at all. You're just pouring drain
cleaner inside of a stopped up drain. It's got to
be able to get to the stoppage. So I would say,
don't use drain cleaner if it's not going anywhere, because
it's never going to make its way, especially if it's
down the line, say ten feet or so, It's never
going to get there, and then what you have is

(05:23):
a hazardous situation for when your plumber does come out. Now,
he's got to deal with these chemicals that are in
the line. And I've just been splashed with some stuff
that came out of a kitchen sink drain and had
red dots all up and down my arm because out
on my arm.

Speaker 1 (05:38):
So well, I gotta fess up.

Speaker 3 (05:40):
Definitely.

Speaker 1 (05:40):
I've been guilty of doing that before. Yeah, I can't
count me amongst the offenders when it comes to that. Okay, good,
anything else they that stands out before we move.

Speaker 2 (05:50):
On, Like I said, incorrect parts, I would say, just
make sure you the toilet parts, flappers, stuff like that,
rebuild kits for falsets. Make sure you're using the right
stuff because you can damage that faucet or damage the
shower valve or something like that. If you're trying to
do one of those, and if that gets damaged, there's

(06:10):
no getting around it. You've got to cut your wall
open to get that valve out and get a new
valve in. So just make sure if you if you
feel comfortable with doing it, make sure you're getting the
right stuff to do it with.

Speaker 1 (06:20):
Di I we mistay is coming at a number four
on the list with James car Well, you're afraid of
plumbing now? Up to number.

Speaker 2 (06:25):
Three, I would say ignoring small issues such as leaks
and things of that nature. Dripping fawsets, running toilets and
small pipe leaks, things like that. They're not going to
get better. And what you don't want to do is
take a situation that's not an emergency and have it
turned into emergency and create property damage and things of

(06:47):
that nature. So I would say, if you see something
like they say, if you see something, definitely a good
idea on that. And a lot of these things kind
of are are issues that occur but because of something
else like dripping fosters, running toilets. Usually that has something
to do with high water pressure. So that will which

(07:09):
is an easy chicks right I turly fail. Yeah, you
install pressure reduces the valve or some call it pressure
regulating valve on your main water service coming in, and
that'll really regulate so you don't get those surges at
night and different things that could cause big problems. We
had a customer with a pressure shirt pressure surge that

(07:30):
actually blew the screen out of their water softener and
all the resin beads in that software are now in
their plumbing system. So yeah, big big issue. There a
lot of stuff's going to have to get replaced.

Speaker 1 (07:42):
Interestingly enough, on that topic, the last homie lived and
you guys had to come out and raise the water
pressure for us because we could get wet in the shower.
It was crazy. But the home work is how you
guys had to come out and actually put a pressure
regulator on because we had too much water pressure.

Speaker 2 (07:58):
Go yeah, yeah, And you know, pressure and volume are
kind of two different things. They go hand in hand
a little bit, but they're also if you have high
pressure but low volume, you're still gonna it's gonna look
like low pressure. It'll get up to that pressure once
you shut it off. The volume just can't keep up
with what the pressure is because there's some type of restriction.

(08:20):
So those pressure regulators typically come set at forty five psi.
We usually like to set them to around seventy. Especially
if you have high pressure like one twenty. You're gonna
notice on one twenty to forty five psi drop, So
we'd rather you not even notice that. You catch your
pressure reduced and set it to the higher range. Anything
under eighty is okay.

Speaker 1 (08:40):
Okay, right, So the small issues, yeah, I mean, obviously
they're not going to all of a sudden fix themselves. Correct,
you know, but and maybe you're okay, yeah, that that
faucet drips a little bit other than you know, it's
every time it drips, and you're not using that water,
you're just throwing away money. But still not a big deal.
But your point is is that it may lead might

(09:02):
be an indication of something bigger going on that could
cause a bigger problem down the road.

Speaker 2 (09:07):
Right exactly. For example, if a customer you know that
had a shower leak for a long time and eventually
got to the point where they couldn't shut it off
and it was too high of a flow for them to,
you know, be able to shut their water off, so
they had to shut the water off to the house
to stop the flow of water coming out inside their
shower or tub.

Speaker 1 (09:24):
So ignoring this support comes an emergency, you go number three,
which leads us to number two.

Speaker 2 (09:32):
Number two, I would say, pouring grease down your kitchen
sink drain.

Speaker 1 (09:38):
Doesn't everybody know not to do that?

Speaker 2 (09:40):
I mean, I would hope so. But another thing that
kind of coincides with that is putting certain things down
your garbage disposal as well, because you know, you see
the commercial big garbage disposal they stick a pineapple down
it and drain it and run it out. And yes,
it might chop it up, and it might put it
in your drain, but can your drain handle it, especially

(10:03):
older drains. Probably not not a good idea. As matter
of fact, I don't even have a garbage disposal. Scrape
your plates, I was going.

Speaker 1 (10:12):
To say, and I guess most plummers aren't fans of
garbage disposals, right. They can lead to a lot of issues.

Speaker 2 (10:18):
It does, you know, provide job security. However, we're talking
about things to prevent stuff. I would say, just scrape
your plate, and any leftovers that on the plate, I
would put it on the garbage disposal side, rents it off.
Small stuff like that is fine, go straight down the drain.
But I wouldn't be grinding stuff up that you're just

(10:40):
throwing in. Their eggshells or those just sit in your drain.
They're heavier than water. They just sit in there, starchy foods, potatoes,
things of that, potato peels, and they'll just grind up
and turn into one big plumpy potato. And we see
those a lot noodles. So I have this a great plate,

(11:03):
move on.

Speaker 1 (11:04):
So is it an old wives tale or not? People say, well,
if you're going to put grease down down your drain
just want a bunch of hot water first. I've heard
that said, I've seen people do that. I mean, is
there any truth to that? I'm sure the best bet
is just don't do it period. But does is that
helpful if you do it like that?

Speaker 2 (11:26):
Well, here's the problem. You don't know the link that
you're kitchen sink line. Most most people don't. Is it
going to cool before it gets all the way out
of your plumbing system? I mean, this thing, it could
go all the way out to your main and you
could be getting grease builled up in your main sewer line.
Just because it gets out of the sink doesn't mean
it's not going to create a problem on somewhere on
your drainage system because it goes down as a liquid,

(11:48):
but eventually, as it cools, it's going to harden, and
eventually it'll create almost a dam or an obstruction for
things going down that can potentially catch filet paper and
create a snowball effect where you eventually have a sewer stoppage.
So I just pour it in a old coffee can
and save it if you want to save it, and

(12:10):
when it fills up, toss it. If you want to
try to recycle it, you can. I've seen some videos
on that, so I'm not a cook, so I don't
know the ins and out of that, but don't put
it down your sink. I can tell you that.

Speaker 1 (12:21):
So number four DIY mistakes. Number three ignoring the small issues.
Number two grease down drains and be careful what you
put in the garbage disposal are our top four most
common mistakes that we homeowners make, which brings us drum roll, please,
oh we.

Speaker 4 (12:38):
Don't have it.

Speaker 1 (12:39):
Oh there, that works to number one, the number one
most common mistake we homeowners make when it comes to plumbing, James, I.

Speaker 2 (12:48):
Would say, flushing things down your toilet that shouldn't be flushed. Now,
that's kind of similar to the kitchen sink. However, when
this could create that whole house stoppage where now you
turn the situation that oh your sinks stopped up, well,
now you're flushing stuff down the toilet that should be stuffed.

(13:08):
Your whole line is going to back up and turn that,
you know, situation into emergency because if you can't use
your sewer. You know you're gonna need to call a
plumber at that point. So okay, don't flush it. If
it shouldn't be flushed.

Speaker 1 (13:24):
Maybe it's easier to put it this way. What can
you flush toilet paper? That's about it, right, and of
course waste well yeah, okay, yeah, it goes without saying.

Speaker 2 (13:36):
If something, if the product is labeled flushable, do not
believe it. That's the easiest way to other than toilet paper.
If they got flushable toilet cleaners, that should just pop
off the end of the wand and flush it. If
it doesn't dissolve in a bowl of water with just
swirling around, do not flush it.

Speaker 1 (13:56):
So there's there's the test right there.

Speaker 2 (13:58):
Huh yeah, of water. Place it in there so your
finger around in it. If it dissolves like toilet paper
should you're okay, But I haven't seen anything other than
toilet paper do that. Don't flush paper, towels, don't flush
anything labeled flushable. Cleaning wipes, the dude wipes. A lot

(14:19):
of people use those in the trash.

Speaker 1 (14:23):
You got, you got a lot of businesses. You'll see
this in the restrooms. Don't don't flush whatever, but people
do it anyway, don't they?

Speaker 2 (14:29):
Oh man, Yeah, we get all kinds of stuff. I
pulled a spright can out of a toilet one time.
What that was intentional?

Speaker 1 (14:36):
What was spride? Can't? Wow?

Speaker 2 (14:40):
That was a disgruntled tenant I believe was getting evicted
and want to call some havocs.

Speaker 1 (14:45):
Yeah, yess and so all right, that's great stuff.

Speaker 5 (14:48):
There.

Speaker 1 (14:48):
The four most common mistakes that the homeowners make when
it comes to plumbing. The things you want to avoid.
But if you make one of them and you want
to put an emergency on your hands, or if you
just want to make sure everything is ho you door,
it's your place, these are the folks to call. It's
Freedom Plumbing, James. What's the best way in folks to
get around to get get a hold of you?

Speaker 2 (15:07):
They can give us a call at eight oh three
four four seven zero four seven to one, or visit
our website. They can book online at Freedom dash Plumbing
dot com.

Speaker 1 (15:15):
Thank you, my friend, Thank you Gary.

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(15:40):
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Speaker 7 (15:48):
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(16:11):
mister Electric dot com, forward slash Columbia.

Speaker 1 (16:24):
And we welcome you back to the Home Improven Show
of the Midlands on one zero three point five FM
and five sixty AM WVOC and we welcome in Shannon
Fraser and Gene Harvey from Drip Ninjas.

Speaker 8 (16:35):
Morning, y'all, how you doing one doing fantastic?

Speaker 1 (16:40):
Good morning? Well, we have certainly had our fair share rate,
maybe not as much as some of the meteorologists predicted,
but we've had some heavy rainfall, and uh, that's what
we want to talk about this morning. When the rain stops,
well sometimes the real damage can start. You guys have
a lot of experience with this had dripped Jinjes, I know.

Speaker 4 (17:00):
Oh absolutely, and as fast as it came down, really
people were just not prepared for it, and so a
lot of flooding in some areas worse than what they
had seen in twenty fifteen. There was a whole lot
of impact, especially in our neck of the wood, the
Armo shaping area.

Speaker 1 (17:18):
Yeah, so we're not talking just about you know, maybe
you've discovered suddenly your roof is lake and we're talking
about flood waters and yeah, if you were here in
twenty fifteen, that's a memory that you'll never forget, certainly, Jeane.
You're you're out there every day. Man, you're seeing a
lot of this. Huh.

Speaker 3 (17:37):
Oh absolutely. And the weird thing is when that rain
comes down, it's such a high volume and a short
time span, there's not a place for it to go.
We got called on some jobs on Monday where just
looking at the house, it was greater. Properly all the

(17:58):
grade went away from the house. However, I don't think
the drainage and neighbor's done correctly. And in the back
of the affected homes, water had risen four feet in
the backyard and flooded I think, like to either ten
or eleven homes or on slabs.

Speaker 1 (18:18):
My goodness, h I guess you know a stupid question here,
I guess, but you mentioned slabs if you're in a
crawl space, Yeah, maybe that water gets up underneath the
crawl space and doesn't actually get into the home. But Shamon,
that's that's going to cause problems too eventually, right, even
if it doesn't actually get in the home, if it's
just in the crawl space.

Speaker 9 (18:39):
Yeah.

Speaker 4 (18:40):
So I was actually at one yesterday and in the
crawl space they had encapsulation, but there was water that
had pulled up all on the top of the encapsulation
and then in the gravel underneath, and so you know,
I was getting wet readings in.

Speaker 3 (18:58):
Some of the.

Speaker 4 (19:00):
Would it was an older house that had you know,
wood that it was exposed in the crawl space and such.

Speaker 9 (19:05):
But yeah, there was a lot of damage, and.

Speaker 4 (19:09):
Crawl spaces can be a little bit more difficult to
draw than some of the indoor. It's just each situation
I mean, it's just been tragic to see house after
house impacted. You know, some of these be in new
construction where you know, nobody's even lived there. Their floors
have to go, their their rugs, their cabinets, everything just

(19:32):
destroyed from the flitting.

Speaker 1 (19:34):
And you know, we think, as you just mentioned, sometimes
you know, floors, cabinets, I mean, all sorts of things,
and you're thinking, well, gosh, it's like we had feet
of water inside a home. But it doesn't take that much,
does it.

Speaker 4 (19:47):
It really doesn't. Yeah, just getting in there, getting trapped
in various wall cavities underneath, you know, between the slab
and the LVP, and you know, one thing people don't
necessarily think about, but because it is coming from the outside,
it is grossly contaminated. So savaging the materials is often

(20:08):
not an option.

Speaker 1 (20:10):
Yeah, now you're talking some serious mitigation, now, aren't you. Jeane. See,
I think we talked about this a couple of weeks ago,
because sometimes you can have damage you don't see, you
don't even know you've got it, or a situation where yeah, okay,
you got a little bit of water in your house
and you know, got the mop, you got the towels,
you got it up. But there may be may well

(20:31):
be things that have are happening as we speak that
you're not even aware of.

Speaker 5 (20:38):
Oh.

Speaker 3 (20:38):
Absolutely, the homes we were into Monday, the water entered
from the rear of the home, and a couple of
them actually on the sard where the kitchen is. Well,
we can't get behind those cabinets, so was the moisture
on the dry wall behind the cabinets. It's kind of
hard to tell us who actually drill a hole in

(21:00):
the back of the cabinet to do some testing. You know,
we're pretty good at using technology where interior walls we
can put holes below the baseboard.

Speaker 8 (21:10):
Line and get air in a wall to dry.

Speaker 3 (21:13):
It in place. Whereas in the situation we're talking about
still on Monday, well, the water came in. Well, now
we have what they call a quote unquote muckout clean.
So that water went through walls, and as it went
through the wall, it would have left dirt, debris. Whatever
was outside is now on their floor inside their wall.

(21:35):
You have to now remove the dry wall to get
to the framing to clean it addequately.

Speaker 1 (21:42):
So I guess Shannon, the lesson here is is just
because maybe you've cleaned up whatever water was, you've gotten
out the wet driveack or what have you. That's not
really the end of the story, right.

Speaker 4 (21:56):
Yeah, correct, when you are impacted by flood, you know,
the removal the dry out is so key, the cleaning
aspect of it. It is a lot more detailed than
what I think people realize. You know, just simply putting
a fan on it and maybe a dhu that they.

Speaker 8 (22:15):
Pick up at home depot just won't do the trick.

Speaker 4 (22:17):
There is a science behind what it is we do
and the way we do it.

Speaker 1 (22:22):
So let's talk about the other part of this. You know, again,
as you as we always tell people, you guys, you
never turn your phone off. Doesn't matter middle of the night,
middle of a Christmas day, whatever you call dripped injas,
you guys are going to answer the phone.

Speaker 4 (22:39):
So do Actually, we had one I think it was
Friday night around two am, and they indicated they had.

Speaker 8 (22:48):
A drywall emergency.

Speaker 4 (22:49):
Well, that type of call we do not respond in
the middle of the night. But if you have an
active water lake, one hundred percent we're going to be there.

Speaker 1 (22:58):
So you guys get out there and you're you're known,
you're famous. For getting out there quickly, for starting that
mitigation process. But let's talk about what happens next. And
this is something you discussed with homeowers and business owners.
I'm sure that's you know, how do you pay for this?
The insurance part of it is are there any things
that we need to know about as home or business
owners when it comes to an insurance policy and what

(23:20):
it might cover, what it might not.

Speaker 3 (23:23):
Well, the first thing, whether it's a home or a
business is everybody's got this little thing called an Internet
device that has great storage capacity. Take videos of your
home pictures. If you have any high dollar items, take pictures.
Get any kind of addendums you need for you know,

(23:44):
expensive jewelry, got anything that's out of the ordinary kind
of cost wise. And the other thing is know what
your coverage is. Homeowers insurance doesn't cover bluds. Simply said,
if if the water was outside and then enters your home,

(24:04):
homeowner's insurance is going to cover that. That's what you'd
have flood insurance.

Speaker 1 (24:08):
And you're getting back to these.

Speaker 3 (24:10):
Homes on Monday, looked up the FEMA flood that that
neighborhood is not in a flood zone right now. They
could possibly purchase flood insurance. I don't know, most people don't.
It's added cost, but homeowner insurance is going to cover it.
So if you don't in your home floods, well, then
that's out of pocket expense. They can get prohibitibly expensive.

Speaker 1 (24:33):
Jen, I don't know this for a fact, and I
know you guys aren't insurance folks, but you deal a
lot with them. I've always been led to believe that
if you don't live in a flood zone and a floodplain,
that you can buy flood insurance, you know, fairly cheaply.
Is that your understanding or do you know.

Speaker 4 (24:50):
That is my understanding? You know, out of pocket it
might cost you, you know, a few hundred bucks, maybe
a little bit more, But when something like this happen sends,
the money you spend is more than worth it, because
you know, when you're talking about your whole downstairs being flooded,
you're talking about removing everything, and most of it would

(25:14):
not be considered salvageable.

Speaker 8 (25:15):
So that could be.

Speaker 4 (25:17):
You know, your couch, all your furnishings, but your flooring,
your drywall. You might be looking at two to four
foot flood cut throughout the area.

Speaker 3 (25:26):
You know, door trims.

Speaker 4 (25:27):
I mean, it just all adds up.

Speaker 8 (25:29):
Very very quickly.

Speaker 4 (25:30):
So even though you're not in a flood zone, we
have seen the impact of floods both in twenty fifteen
and then this one being pretty significant, and there's a
lot of homes and people that may not be able
to afford getting their home back to pre lost condition.

Speaker 1 (25:47):
Yeah, I was talking about groundwater. I guess we have
a pretty good idea what that means. But there are
the things that maybe we as people who don't specialize
this sort of thing, don't understand about. When you talk
about groundwater.

Speaker 3 (26:01):
Well really not that that complicated. It's just water that
didn't drain properly, or it could have been a be
a river that went up. And the danger with that
is if water enters your home that was on the ground.
What was on the ground, you know, if you have

(26:24):
dogs or animals, or water was coming down the street.
It's picking up bits of tire, oil, grease, gasoline. I mean,
who knows what's on the ground. Then that water takes
all those different materials up and then brings it into
your home, and that's.

Speaker 8 (26:41):
What really makes.

Speaker 3 (26:41):
It from just dirty to you know, it could be
an unsafe environment.

Speaker 1 (26:47):
At that point, I guess. And we've got about a
minute or so left here in the segment this morning, guys,
fantastic information as always, Thank you so much. When this happens,
I mean, there's an onus on the homeowner to not
just you know, twiddle your thumbs here, you got you
got to get busy quick, right, Shannon.

Speaker 4 (27:06):
Absolutely, you've got to get in there and start cleaning
and drying as soon as possible. You want to ensure
safety first, but the sooner you can start that drawing,
typically you want to start it in the.

Speaker 8 (27:19):
First couple hours.

Speaker 4 (27:22):
The longer you wait, the more likely you're going to
have secondary damage.

Speaker 8 (27:25):
Mold starts growing in as.

Speaker 4 (27:26):
Little as forty eight hours and can really make a
detrimental impact in just a matter of days. So drying
is really the key. Drying and cleaning.

Speaker 1 (27:40):
Okay, and again, uh, you know, God bleus y'all because
you've always got somebody answering the phone. And when you
have one of these moments like again, we've we've seen
a lot of as you mentioned, especially out in the
Irmal area just in the last couple of days. Yeah,
I know you you encourage people to again act quickly

(28:00):
make the phone call, get you guys out there, get
started on it. And I guess don't wait around for
the adjuster to come look at the damage, right. I mean,
you can't do that, can you.

Speaker 4 (28:11):
It's not recommend you have a duty to mitigate. You know,
you do have some homeowners that are like, I want
to wait.

Speaker 8 (28:17):
To the adjuster.

Speaker 4 (28:18):
You even have some adjusters say, don't you know, just
do basic stabilization, which is fine. That's part of the
drying process with the air scrubber, the DHU, the air movers.
But you know, sometimes removal is necessary before the adjuster
can get out there. Especially with large events, it may
take adjusters much longer to get out there, just simply

(28:39):
because the demand is higher.

Speaker 1 (28:41):
Yeah, okay, Stripped ninjas dot com is the website. Easy
to remember drip Ninjas do I call love the name
by the way. Shannon and Jean thanks so much as
always for being part of the program. And Shannon tell
us what number to call if folks need to reach
you anytime day or night.

Speaker 3 (28:58):
Eight three, nine.

Speaker 1 (29:01):
Five eight all right, great Shannon and Jane, thank you
all so much, and have a fantastic weekend.

Speaker 3 (29:07):
You as well. Thank you.

Speaker 1 (29:09):
Thank you.

Speaker 10 (29:11):
Lifetime Cabinets and Countertops is your locally owned source for countertops,
great selection, great prices, and they pride themselves on superior
installation and customer service. The owner, Marcus will even personally
come out to do all your measurements. See the selection
online at Lifetimecabinets SC dot com or stop by one
of Lifetime Cabinets and Countertops two conveniently located showrooms on

(29:35):
Fernandina Road in Columbia or Chapin Road in Chapin and
check out the hundreds of slabs in stock, granite, marble,
quartz court site. They've got it all and if you
can't find exactly what you are looking for when you're there,
and that's rare, they will find it. And it's not
just kitchens and bats. Lifetime Cabinets and Countertops does outdoor patios, vanities, bars,

(29:57):
man caves, you name it. Lifetime Cabinets and Countertops Fernandina
Road in Columbia, Chapin Road in Chapin and online at
Lifetime Cabinets SC dot com.

Speaker 1 (30:09):
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business with a fresh code of paint. Call Finishing Touch Team.
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(30:30):
perfection with unwavering commitment to superior craftsmanship and customer service,
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and nurses. Find out more at Finishingtouchteam dot com. Hey,

(30:54):
it's fantastic to have you this morning and tuning in
for the Home improvement Show of the Midlands on one
of three point five FM in five sixty am wv OC.
This guy is rocking and rolling Marcus Greenwell, the owner
of Lifetime Cabins and Countertops more than my friend.

Speaker 8 (31:10):
Good morning. Some people say I rock their world.

Speaker 1 (31:13):
Some people do that. I can think of two.

Speaker 8 (31:17):
That's right, You and men.

Speaker 1 (31:21):
Which, by the way, we got out to see you
this past week looking shopping and you've still got a
fantastic remnants selection out there in shaping man, because we're
we're we're shopping remnants for countertops for our youngest boy's
condo upgrade. That he's he's doing, he's he's living up
to and to pick.

Speaker 8 (31:40):
The right one and uh yeah, yeah that was fun.

Speaker 9 (31:45):
But you know it really does even though you're talking
about a condo, we really do have remnants that are
big enough for a condo, like you saw yeah past week.
But I'll tell you what I mean. We we can't
sell them all. It seems like I keep buying flabs,
cutting them for kitchens and having more and more. You know,

(32:08):
we've got court trimnants, we have marble, we have court fight.
I had a lady that came in, uh this past
week wanting a remnant for her laundry room for a
court sight. We went back there and found a peace
and she ended up saying, oh, I want.

Speaker 8 (32:23):
To do this in my kitchen. So while I was
out there, I measured her. I measured her.

Speaker 9 (32:29):
Uh well, you know it was actually Megan that was
helping her, and you know she's an interior designer, so
she really got a good vibe with Megan. And she
was like, you know what, I'm talking to my husband
and we're gonna, we're gonna we're going to talk about
doing doing the kitchen too. And she talked to her
husband she said, well she didn't.

Speaker 8 (32:49):
He didn't say no, that's.

Speaker 1 (32:52):
A good thing. Started yep, yep, yep, So you didn't
have to upset her. She upsold herself.

Speaker 8 (32:58):
Yeah, exactly.

Speaker 9 (32:59):
Yeah, beautiful thing though, we have those remnants and they
really do they really do pop because we're doing these
beautiful jobs on these kitchens and having pieces left over.
So and in the same breath, we can also order
a new slab for you, or you just bring us
some measurements in and we can kind of figure out

(33:22):
how many square feet you're gonna need. Let's say, if
you need eighty square feet, you're gonna take two slabs,
which is over one hundred something, So I have twenty
something square feet left over that I can use for
a vanity either for that house. Matter of fact, the
last couple of while Talker two is going to add
a fireplace to use up the rest of the slab,

(33:44):
so they don't have any leftover.

Speaker 1 (33:46):
I'm glad you brought that up because we've done that
in the past. Matter of fact, we did an upgradek
with you guys years ago where you came out to
do the measurements and you said you don't want to
put one over here in this little guest bathroom. We said,
now we'll leave it alone. And then well closer we
got to end to all day, I thought maybe we
should yeah.

Speaker 8 (34:03):
Yeah, remember that, and then we ended up adding it
to it.

Speaker 1 (34:06):
Yeah yeah. I mean, you guys are it's great that
you're you're you're flexible in that way. But again, these
these remnants. Uh, and you know, I wanted to talk
about it a bit because there's this you know, when
you hear us talk about remnants, you're thinking, it's a
little piece of this, a little piece of that. It's
left over, it's used, it's banged up, it's you know,

(34:26):
it's it's not it's none of that. I mean, this
is all brand new stuff. Marcus.

Speaker 8 (34:32):
Yeah. Absolutely, and it's uh, you know, you get the best.

Speaker 1 (34:35):
Of both worlds.

Speaker 9 (34:36):
You don't have to pay twenty five square foot extra
for a job or you know, like if you went
into a big box or something like that, they're going
to make you buy half a flab you know, in
order to do that remnant that bandit and or whatever,
and you just come in and just pick out what
you want, you know, and just get it at dealer costs.

Speaker 8 (34:54):
So it's even it's even a sweeter deal.

Speaker 1 (34:56):
Yeah. Right, and you treat it, you treat this. The
whole process is the same whether it's a remnant or
a brand news lab. Right, nothing changes, does it.

Speaker 8 (35:03):
That's that's correct.

Speaker 1 (35:04):
Yep.

Speaker 9 (35:05):
And same installer, same everything, because we do everything in house,
everything from start to finish. We do with our guys.
Whenever you get us out there, you're getting us out there.

Speaker 1 (35:18):
So, uh, let's talk for a minute. Because you invoke
the name Meghan, So so let's let's talk about Megan, and.

Speaker 8 (35:26):
Megan is doing a tremendous job.

Speaker 1 (35:29):
Sorry, well yeah, and I mean this is really unheard of.
I mean I mentioned a couple of days ago, I
was talking about you guys during the weekday show and
I said, you know, if you want to go to
a big box store, you're going to be lucky to
find anybody who knows what you're talking about to begin with,
or rather do good answers for you when it comes
to you know, countertops. But with you guys, not only

(35:51):
because it's all you do do you have all the answers.
But now you've gotten an interior designer on staff on
a full time basis. Man that is phenomenal.

Speaker 8 (36:00):
Yeah, that is.

Speaker 9 (36:01):
And she's she's just really really sweet and very creative
and uh, she's real good at like pulling colors together.
You know, say oh, well what about this paint color
and these tiles and it's like she's I've been, you know,
kind of watching her and stuff like that, and she'll say, no,
this is what I think you should use. You know, obviously,

(36:22):
some people are going to do what they want to
do on their end because that's what we do. But
but she'll she'll give you her opinion and say I
think you should do this, and it's very very direct,
and you know, she knows how, she knows how to
do it.

Speaker 8 (36:35):
So if you're if.

Speaker 9 (36:35):
You're an into decisive person and you can't decide and
make up your mind on what colors to use, come
on in and we can help. Go see Megan at
forty twenty Fernandina Road today ten six and uh, and
then she's there all week except which is she's not

(36:56):
there to Monday, so she'll be there Tuesday through Saturday.

Speaker 8 (36:59):
Welcome to see her there. And my brother David is
up and chaping today.

Speaker 9 (37:03):
And then I'm going to be floating between the two stores,
but I will have this phone on me if you
want to call, you want to get a quote, you know,
I give free phone quotes. I'm not I'm not bashful
about that. It's easy to me.

Speaker 8 (37:17):
If not, you can take some measurements, bring them up
to the store and go meet with either Megan or
David up there. It'll work.

Speaker 1 (37:25):
Now. You guys are busy, yeah, yeah, you are. You
are best back.

Speaker 9 (37:30):
Yeah, so if you need to, if you feel like
you're in a hurry or something like that, you better
hurry up and get in, you know, because because we're busy.
We're about six eight weeks out here.

Speaker 8 (37:41):
Okay, you know booked up.

Speaker 1 (37:43):
But this is any thing too, because I know when
when we first started looking at these remnants for our son,
I mean you, you guys are able to give us
an installed date that, if I recall correctly, it's July eighteenth.
Matter of fact, you you were even able to give
me that installed date before you got out there to
look see what we wanted, you know, because again I know,

(38:05):
but you know, you know we're on the world of
the books, you know, I mean, we're we made the purchase.
So but the guarantee install date is YGAIN something else
that set you guys up far from everybody else. You're
able to tell people here is the absolute basically the
last date we could do it. Might be able to
do it sooner.

Speaker 8 (38:23):
Right, that's right, that's right, try to work it in.

Speaker 1 (38:29):
So it seems like we this year, in particular, we've
seen a bit of a change and in one particular
stone that has become a lot more popular and the
court side. Yeah, so this is.

Speaker 8 (38:46):
Gary. Wait, let me, it's July fifteenth.

Speaker 1 (38:49):
Oh the fifteenth. Let me change my changing on my
calendar and probably do that, but you know me, I'm
kind of flighty man. July fifteenth.

Speaker 8 (39:00):
I was like, wait a minute, the eighteenth.

Speaker 1 (39:02):
That is on a Saturday, fifteenth.

Speaker 8 (39:05):
That's how I knew. I was like, hmm, gotcha, that's
on a Wednesday.

Speaker 1 (39:09):
Yeah.

Speaker 8 (39:09):
Anyway, sorry to interrupted that.

Speaker 1 (39:11):
No, no, thank you, thank you for that. But the okay,
this is always confused me. Courtz is the man made product,
which is very popular, very popular. Yeah, but court site
is the natural stone.

Speaker 8 (39:30):
Natural stone.

Speaker 9 (39:31):
Matter of fact, one of the most popular court sites
called taj Mahall and it's got some beautiful browns and
beiges and stuff like that, and it's actually the hardest.
One of the hardest stones are on the planet. I mean,
the only thing stronger than this taij Mahall Court site
is a is a diamond and a ruby.

Speaker 8 (39:55):
Oh is that cool? So you could only two surfaces.

Speaker 1 (40:00):
Typically we talk about, you know, outdoor projects, you're going
with a granite. But so, I mean you could use
this in an outdoor project. It sounds like.

Speaker 8 (40:08):
I still I'm not so sure.

Speaker 9 (40:10):
You certainly could, especially with a copboared area or something
like that. I haven't really done a lot of research
on court sites outside. I just always have recommended the
granites for outside, just because it's so so resilient.

Speaker 4 (40:27):
You know.

Speaker 8 (40:28):
I don't know that the court site might might get
a sun tan or something like that.

Speaker 2 (40:32):
It might be wrong.

Speaker 1 (40:33):
I don't know. So some of a simple perspective, yeah,
from the hardest perspective, it's it's harder than granted, but
there are other factors that come into play there.

Speaker 9 (40:40):
I guess, yeah, it could, it could be, and I'm
just not sure. I have some that's been sitting out
there as remnants for a while that haven't changed, like
you said, so maybe maybe it would be fine. But
I just had never really considered it. Whenever I'm recommending
for an outdoor I just always go to the granite.

Speaker 1 (40:59):
Yeah.

Speaker 8 (41:00):
Well, and I think a lot of people do well.

Speaker 1 (41:02):
One of these days only get be an outdoor kitchen, Marcus,
I'm telling you, one day is going to happen.

Speaker 8 (41:06):
Man, I know, let's let's put some taj maahll on
it and then we'll do We'll.

Speaker 1 (41:11):
Use yours a tester, right, yeah, I.

Speaker 3 (41:19):
Can.

Speaker 1 (41:19):
I can go for that.

Speaker 8 (41:20):
And are you listening?

Speaker 9 (41:21):
And he needs an outdoor kitchen?

Speaker 8 (41:27):
About a nice little pool house he's got out there?

Speaker 1 (41:30):
How many years I've been there? Have I been telling
you I needed an outdoor kitchen? Man? What what one
day is going to happen? One day? One day?

Speaker 8 (41:37):
This is what the third second house? This is the
perfect house for it.

Speaker 9 (41:44):
And you know I have been to your house three
times for this house, or at least twice.

Speaker 11 (41:50):
Yeah, two different surfaces.

Speaker 1 (41:53):
Anyway, I keep telling you that, well, anyway, one of
these days.

Speaker 9 (41:58):
But yeah, we're gonna have to gone right point being about.

Speaker 1 (42:03):
A pool right right by the pool? Yeah baby, getting away? Yeah, yeah,
we're talking about the Redmans and I kind of got
us away from it. But back to the remnants. I
don't think that these are secondhand, that they're you know,
stuff nobody wanted anything. This is all new stuff not
used in prior jobs. Brand new.

Speaker 2 (42:24):
Yeah, we don't.

Speaker 9 (42:24):
We don't repurpose old stone that people pull out for
people's new jobs. All the stuff we have on the
on the lot that we sell as brand new. And
sometimes I'll keep a piece here or there in case
I want it for something like a tree stump or
something like that.

Speaker 1 (42:47):
But tree stump, and certainly some of these are a
are big enough. You'd be surprised that how big they
can be. Yeah, there's big enough for your project. There
you go, all right, So the remnants in a lot.

Speaker 11 (43:01):
Of times, the second the second cut from the second
piece of the slab will only be a three or
four or five or seven feet long piece that's cut
out of the slab, you know what I'm saying.

Speaker 9 (43:12):
So there are some big remnants out there, like you
were talking about. And then I have a couple of
slabs that were left over from like I bought two slabs,
ended up only needing one, and like I end up
having a whole extra slab that I end up being
able to sell at a discount as well.

Speaker 1 (43:31):
Well right, and let's be sure we say this too.
You will find the remnants at the Shaping Road location right.

Speaker 9 (43:38):
Oh yeah, one fifty three Chapin Road, Yes, sir, yeah,
right up there past the hot dog Man Steve yea
past just by higher Ground. We did the granted in
there on the on the table, and then before I know,
just before higher Ground and then just after Cash's Chick

(44:00):
right there, and we did the granted in there as well.

Speaker 1 (44:02):
There you go check it all out.

Speaker 9 (44:04):
And if you see Ego boost the hairplace, you're going
too far.

Speaker 8 (44:08):
And we did the grant. We did a piece of
marble in there.

Speaker 1 (44:10):
And you got the market covered out there and shack.

Speaker 11 (44:12):
B Yeah we're covered up botho, boss guy.

Speaker 8 (44:18):
Yeah we did there.

Speaker 1 (44:20):
You go for Ferdandina Road is your other location over there,
dear Costco, right.

Speaker 9 (44:25):
By Greens Costco all that nod until Yeah. If you
need to pick up something that one of the box stores,
go there and then come on over here and see us.

Speaker 8 (44:34):
We love to quote against those guys.

Speaker 1 (44:35):
Oh I bet you do. Marcus Greenwell lifetime cabins and
count of tops. Thank you, my friend, thank you the best.

Speaker 2 (44:41):
Hi.

Speaker 1 (44:41):
This is Gary David. You've heard me talk for years
about Anthony John Construction and the wonderful jobs they do
for folks all across the Midlands. When it comes to
roofing and gutty, well, it's the same people doing the job,
but the name has changed. That's right. Now it's Beaver
Roofing and Beaver Gutters. Leave it to Beaver for all
your roofing and gutter needs. Great service from the same
great folks behind Anthony John Construction, just with a new name.

(45:04):
Eight oh three nine nine to one roof and Beaverroofing
Dot com the gutter roofing work. Leave it to Beaver
Beaver Roofing and Beaver Gutters. Back on the Home Improvement

(45:29):
Show in the Midlands with Summer from Beaver Roofing and
Gutters Summer. Good morning, let's talk a little bit about
gutters this morning, shall we.

Speaker 5 (45:37):
We'll do it.

Speaker 1 (45:37):
I'm down, okay, cool? Uh And we talked. I guess
a couple of weeks ago. Heath was on with me
and he's uh, he's the guy in charge all your gutter.

Speaker 5 (45:46):
Stuff, that is right.

Speaker 1 (45:48):
And we had Heath out to the house this past
summer and installed those six in seamless gutters as I
was telling he, it's not like we didn't have gutting
our house. We had gutters there or there we bought
the house, and they're probably all the house was built
back in the eighties or whenever it was, the nineties,
I guess it was. But the gutters that y'all put
up are a bit different from the gutters that if

(46:11):
your home is, you know, fifteen twenty years old, or
maybe even if you had gutters recently, your gutters are
a little different from the ones that may be on
your house right now. How is that so?

Speaker 5 (46:22):
Like you said, six inch seamless metal gutters are so
before they were a little bit smaller, they were a
five inch gutter. Some may be metal. However, some actually
came in six excuse me ten inch sticks of guttering,
so they would seam those together. So with that being said,

(46:43):
when there are themes, there are more opportunities for leaking,
more opportunities for damaging, collapse and that sort of thing
that's just a week a week spot in the guttering system,
and more opportunities for failure. So, yes, our gutters are
six inch seamless, seamless gutters, and they are metal like

(47:06):
like you were saying some could have been made of
like a thick plastic. They don't do that often anymore,
but like you said, if your home is older, they
could be made of plastic. So our gutters are literally
custom fit for your home. When our guys come out,
they have a big gutter machine in the back of

(47:28):
the truck. It's pretty cool to white. So your gutters
start as a flat piece of metal. Then they process
it and they run it through the machine and it
you know, they'll measure They take all of their measurements
and we actually dial it in and they know exactly
just how long it is. When that flat metal comes out,
it's a K style shaped gutter and that's what we install,

(47:52):
and you know it's fit perfectly for you. They stop
the machine, they chop it right there and bam, it's
perfectly made for your home. Custom fit.

Speaker 1 (48:02):
And yeah, you've been telling us for years how much
more water these gutters can move as opposed to a
five inch I get it because you think now, I said,
so an inch bigger, what's the big deal here?

Speaker 5 (48:13):
But I know bigger is better. Yeah, no, but like
you said, the inch, it's it is. It's crazy to think, however,
from that five inch to the six inch gutter. The
six inch gutters hold forty percent more volume of water,
so it is able to accept that much more water

(48:34):
from your roof, take it and divert it away from
your home. You know, a lot of times when they
are not adequate enough, they'll fill up, they'll spill over.
You know, if they're five inches, they could spill over
the front. If your gutters are not in great condition,
you have not really maintained those gutters, it could actually

(48:57):
spill back into your home and it will appear to
be bleak, but it's not. So there is a number
of things that could happen when one your gutters are
not large enough, or two when they're not maintained properly.
So you know, that's another thing that you should really
be making making a note of and doing when you're

(49:20):
doing your checklist of monthly or yearly things to do
for your home.

Speaker 1 (49:25):
Yeah, and you know that was and I knew this
because we talked about it for so long, but you know,
it was earlier that I was past. This past spring,
we had just a heavy downpour one day and I
looked out there, and sure enough, there's watering over the front.
Of gutters, and I gotta tell you. Then my next
thought was, okay, boy, I sure hope it's not running
over the back of the gutter too. Uh right, So yeah,

(49:47):
I was, you know, I was a little warreos. Okay,
will you guys come out? Boy, I hope I gotta
pull those old gutters down and find this damage of
the face behind it, because that can happen.

Speaker 5 (49:54):
It happens a lot. It happens often because you know,
it's just you know, gutters. They they are kind of
like the unsung hero. I guess if you will of
your home, you know they're there.

Speaker 4 (50:06):
They're great, they're doing their job.

Speaker 5 (50:07):
However, if you forget about them, don't maintain them, or
you know, you don't have them, there is so much
damage that could be done. Obviously, we talk a whole
bunch about foundation problems. Yes, that is one thing that
you know, over time it can happen. Your foundation can
become you know, it can settle, crack, you know, and

(50:28):
water intrusion. That is a large, large problem. However, like
you said, facia soft it. If you have wood facia
or soffit and you're not caring correctly. For one, the
gutter system rate that you do have, or tow the
lack of gutters, that wood can become damaged soft, and
that's just more ways for water to get in through there,

(50:52):
or to critters, spiders, other insects or even in like uh,
squirrels and things of that nature. So it's just more
ways for things that should stay outside to come inside.
So you got to you gotta take you know, tu
take cautions that take time for.

Speaker 8 (51:13):
These little things.

Speaker 1 (51:14):
Yeah, since you brought this up plain to us. When
you talk about properly maintaining your goters, what does that evolve?
How do you properly maintain a go system that's already
on your home?

Speaker 5 (51:24):
Sure, so cleaning them, they need to be cleaned, you know,
we we do have a bi annual and then we
have an annual cleaning service. It really depends on your
area that you live in and how much foliage is
around and and that sort of thing. You know, you
want to make sure that they're cleaned. If they're clean,
the water has a clearer channel, clear a clear way

(51:47):
to get to those downspouts in a way from your home.
If they're not clean, there's a lot of build up
that can happen and that's when things start going a
right over the top behind the back. So whenever we
come out when we clean these we're actually looking to
make sure that we get all of the goop, all
of the gunk, all of the granules that come off
of your roof. Ye and you know, it's not just

(52:08):
things that that are fallen from the sky, like I
just mentioned things from your roof. You know, leaves get
piled up on your roof. They go into those gutters,
so leaves and granules and that kind of causes slimmy
stuff to acclimate and everything else. So we're coming out,
we're cleaning your gutters. We're making sure that they're pitched

(52:29):
appropriately to make sure that that water that falls in
goes to those down spouts. We're making sure that at
our corners, because yes, at the corners we do have
seen but we're making sure that they are calked correctly.
Everything is water tight when we come out there to
clean and maintain these gutters, So you want to make

(52:49):
sure they're fastened nicely into that the facia and everything
is sound and water is going happily away from the
home as it should.

Speaker 1 (52:58):
Be, right, all right, So summer is beaver Roofing and Gutters.

Speaker 5 (53:02):
Call us at eight zero three nine nine one roof
can't forget it. And then we also have our new
website at Beaverroofing dot com.

Speaker 1 (53:12):
Terrific. All Right, Summer, always a pleasure to have yourself
a good weekend.

Speaker 5 (53:16):
You too, take care.

Speaker 2 (53:19):
I'm James Carwell, local owner and operator of Freedom Plumbing
right here in the Midlands. After working as a plumber
for nearly a decade, I decided to open my own business,
and Freedom Plumbing was born because of my love for
this country and the great respect I have for the
men and women of our armed forces and our first responders.
I named my company Freedom Plumbing. What sets us apart

(53:40):
from other companies is our customer service. We have a
five star rating on Google, a five star rating on Facebook,
and a plus rating on Angie's List, and an a
plus rating with a Better Business Bureau. I'm James Carwell,
local owner of Freedom Plumbing, and we look forward to
servicing you for all of your plumbing needs. Get fifty
percent off your new service call when you mentioned you

(54:01):
heard us on WVOC. Learn more at Freedom dash Plumbing
dot com. That's Freedom dash Plumbing dot com.