Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Eight O seven thirteen ten Wuiba and ask the experts
brought to you by Larsen Home Services online Larsendhome Services
dot Com. That's l a rs n Home Services dot Com.
Their telephone number six so eight five three five forty
three forty three. That's five three five forty three forty three.
(00:23):
Occasionally we get to know some of the other folks
at Larsen Home Services. Of course, we get a chance
to talk with Andrew Larson of Larsenome Services quite regularly,
but again, ever so often, some of the other folks
that work at Larsenome Services check in, join us, share
a little bit about their perspective of working at Larsen
Home Services and some of the great benefits of working
with them and joining us. This morning with Larstome Services
(00:45):
is Flo Blando Belondo. Excuse me she is. She is
a salesperson at Larsenome Services, the twenty twenty five Rookie
of the Year at Larsnome Services, and last week was
women in Construction. So perfect morning to have flow on flow.
How you doing this morning?
Speaker 2 (01:04):
Hey, I'm doing okay.
Speaker 1 (01:06):
How are you? I'm doing pretty darn good. It's great
to talk with you. And I've been You and I
have been Andrew have been chatting a little bit offline,
just kind of getting to know each other and a
little bit about our perspective. And it's great to hear
from different folks at Larsen Home Services a little bit
about what their experience is like. And I think you
probably have one of the more unique stories is just
(01:27):
simply the fact there's not a lot of women that
work in the home improvement industry. You're obviously in it,
you're very, very good at it. What kind of got
you attracted to the home improvement business?
Speaker 2 (01:41):
Actually, there's not just one reason, it's multiple reasons. But
finding Larsen Home Services for me made me say that,
you know what, this is the perfect this is the
perfect place under the sun for me. So I have
before joining Larsen Home Services, I worked in car dealerships.
I sold cars for years. But you know, and I'm
(02:02):
a good living out of it. But there comes a point,
I guess in your life when you say you know what,
I want to do meaningful work. And by meaningful work
for me, I was thinking, you know what do people
spend a lot of their money on? First with you know,
car was with cars, and I know car is one
major expense, but the other part of that is homes, right,
And I was thinking, if I could help people buy
(02:24):
cars or find the right car for what they need,
I could probably also help people in their homes take
care of their homes. And that was meaningful for me
because growing up I didn't have a home. I had
I would say I had a very difficult, challenging childhood
where we didn't own home until well, I didn't own
(02:46):
the home until last year, actually, so I was fascinated
with homes. I'd look at homes pass by and I
would just imagine what would be like to, you know,
live in a house like this, and how do people
treat their homes, and what are the challenges they find
in homes and you know, what does it look like inside?
And when I found this opportunity, I was like, you
know what, it's a good way for me to make
(03:08):
you know, a living, supporting three kids, and at the
same time, you know, be able to satisfy that part
of me, the curiosity parts. And I guess it was
a win win, and you know it's working because I'm
here and I'm loving it here. A fascination actually just
turned into I guess it would be more long term,
you know, a lifestyle if you would, if you would
(03:30):
call it that. Yeah, So I.
Speaker 1 (03:33):
Was gonna and flow. It's interesting getting your perspective on
things that I was, like you, until we bought our house.
I had never growing up, in my entire childhood or
my adult life, I'd never lived in a house that
didn't share a wall with somebody else, whether it was
an apartment, a duplex, condo, whatever, throughout my entire life,
I'd never had that. And then you get in this house, like,
(03:53):
oh my goodness, what are you know? Suddenly it's it's
it's a great blessing. But what a huge responsibility that is.
Let's talk about And.
Speaker 2 (04:01):
That's a pur again, that's a perk of this job
is because I've seen beautiful homes. I mean, I've seen
all different kinds of homes, but you have an opportunity
to really see beautiful homes and you know, help people
in that way too. And for me, like like I
said earlier, like you know, doing meaningful work for me
is being able to help people and educate them. And
(04:22):
you know, in this industry, there's a lot of misinformation
and I think It's not just in this industry, it
could be any industry. There's a lot of misinformation and
misguidance and a lot of times people don't know who
to believe. And I want to make it my mission,
you know, to give the right information. It's like you
don't always have to, you know, buy from me or
get the project done by me. But if I can
(04:43):
help you walk you through and tell you the solution,
the right solution for the problems they're experiencing, for me,
that's a win.
Speaker 1 (04:51):
Talking this morning with Floblando, of course, Flow is with
lars and Home Services. The website Larsendhome Services dot com.
That's l A R. S. O and Home Services dot com.
Delf for number six eight five three five forty three
forty three. That's five three five four three four three.
Marking last week, of course, was Women in Construction Week
(05:11):
and recognized about about about the different roles when it
comes to construction and different folks that work in those roles.
We're talking this morning with Flow. She is a sales
rep with Larsenalme Services. A little bit about her experience
and and what brought her to Larsenalme Services. And you
talk to flow about about working with people, talking with people,
(05:32):
getting to see where they're at and kind of what
their needs are. Is are people sometimes surprised? I think
of like the the visual is like, oh if I
if I schedule appointment, it's going to be it's going
to be a guy that's going to show up and
he's going to do this stuff. Are people sometimes prized
when when when you show up flow?
Speaker 2 (05:51):
Oh my god, Yes, I cannot count the number of
times when people's face would light out when they open
the door and they see this that's just female, but
Asian female, and you know it. I think it always becomes,
you know, a good starting point for conversations. They would say,
oh my gosh, you know, it's so refreshing to see
(06:12):
a female actually, and a lot of times in my experience,
it just naturally, you know, like it breaks the barrier.
It's like if a lot of people when when they
have problems in their homes, they have all their walls up,
you know, they're very defensive. They're preparing in their mind like,
oh my god, when this person comes here, this is
what I'm going to say. I'm going to try and
(06:32):
you know, keep them away. But when I show up
and they're like, oh my god, you know, it's so refreshing.
We talk like you know, and I feel like I
feel like, you know that that alone is is very
positive because when you're able to remove the barrier, people
are more willing to you know, they they want to
(06:53):
listen to you. They're more interested in listening to you.
And then when they're listening to you, you know, of
course they're able to get a message across and then
help them out. But when their defenses are up, it's like,
you know, it will treat you like you just any
other sales person or just another sales rep. But when
I show up, they see me as somebody who's really
there to help them out. And I think that makes
(07:15):
a lot of difference, especially when there are female customers
or homeowners. Last year, I was in a ride along
with another sales rep, a male sales rep, and we
were talking. We were outside. She was just you know,
she met us outside and when it was time for
us to like discuss options and solutions, and my colleague
(07:37):
asked her, like, oh, do you mind if you go
inside and sey And then she looked at him and
she said, oh, yeah, I mind, And then she looked
at me and said, but for her, I don't mind
so and I'm like, and I said, well, can you
split the difference? And you know I'm here if you
don't mind me, you know, I can vouch for my colleague.
And she said, of course, you know. So yeah, somehow
(07:59):
it makes the difference in you know, how people look
at the situation. And I think it helps having a
female on the team.
Speaker 1 (08:07):
So and Flow one of the things I really like
and I appreciate. I I've had. I've had you guys
do work on our house. And obviously I've known Andrew
for years and I've gotten to know a number of
the folks our home services. One of the things that
I love is as you talk about your experience is
working with with folks and helping them is in talking
with them, is there's not this high pressure thing. And
(08:28):
I think I think sometimes people assume like, oh, well,
maybe we'll stay out front outside the house, because that way,
you know, we're not we're not locked down to anything.
We're just chatting them. Absolutely what's that? And And for
you Flow, when you get a chance to do that,
that's got to be a great peace of mind. That
literally your your whole mission is to is to help
people out. And if you get to their house and
(08:49):
you find out there's nothing that needs to be done,
even that is I mean, you get that free estimate
for for homeowners, that's great peace of mind if nothing else.
Speaker 2 (08:57):
Isn't it? Yes, And I get is a lot. You know,
people would come to me and say, you know what,
you guys are different. You're different from all the other reps.
And you know a lot of homeowners when they have
a project, they want to get different estimates. And you
know that's fine, it's part of doing your due diligence,
you know. But always whenever I come and you know,
(09:18):
not just me, I guess, but I think this is
the same experience as well by the other reps in
our company. They come in and they're like, why are
you different? Like you are so different, you know, And
quite honestly, I you know that reaction I was that
was the same reaction that I've had because well, unbeknownst
to you, I actually work in a different company before
(09:40):
joining Larsen, so that was mostly a roofing company, and
I would go to people's homes and then I would
call them afterwards and then say, hey, you know, are
you still looking to do that project? And they would say, oh, yeah,
you know, we already went with someone else. And I
would ask them like, if you don't mind, may ask
which company you went with. And they would always say Larson.
(10:02):
And you know, if it happens once or twice, you'll
forget about it, right, I was happening like eight times,
twelve times, and I was wondering, like, what are they
doing right that we are not doing well? Actually, now
that I'm here at Larson, a lot of things. So yeah,
and you know, previously in that company, they would send us.
(10:23):
So my training was one day. I went on the
ride along with the sales web. That was one day.
And if I have an appointment and I don't know
what I'm doing, the owner or manager would say, just
google it, you know, or YouTube it can find you know,
you'll learn how to do it. And I was I
would go to people's homes and I would be very
(10:43):
awkward and scared and intimidating, and I was like, this
is not you know, I feel like I'm not doing
the right thing, you know, And I don't know if
you know that feeling, you know, like you're almost like
an impostor because you're really not there to solve their problem.
I not like the feeling. I did not, But when
I came to Larson, you know, I had like six
(11:04):
weeks of training, you know, very intensive training, like really
hands on, and then I got a chance to do
ride alongs, and then I got a chance to do
appointments with a manager just in case I need help.
That gave me the confidence to really say, you know
what now. Now, knowing what I know, when I go
(11:25):
to people's homes, I have the confidence that you know
what I'm doing the right thing. I know I can
help you, just like you know, there's like a doctor.
You would have distrigery on anyone if you don't know
what you're doing, and if you do, shame on you. Yeah, well,
you know, there's just a huge difference and fee I
feel I would say fortunate that I got a chance
(11:48):
to join a really good team here at Larson.
Speaker 1 (11:50):
It is an amazing team. And you talk about the
education and what goes into getting started at our Storm Services.
I know that you guys have regular representatives and Gas
come visit you and keep you guys updated on things
as well. It's a great day to pick up phone.
Give them a call at Larst Home Services telephone number
six oh eight five three five forty three forty three.
That's five three five four three four three Flow Blondo
(12:14):
with Larst Home Services. Flow. Thank you so much for
your time this morning. You did amazing Enjoy this great
day and we'll talk real soon.
Speaker 2 (12:21):
Absolutely, thank you so much for having me.
Speaker 1 (12:22):
Here and again the website. It's great to talk to
you on the website. Larsenhomeservices dot com. That's Larsen, l
A R. S O N Home Services dot com. Kevin
ham Hamsarbacare comes your way next right here. I'm thirteen
ten doble UiB I
Eight O seven thirteen ten Wuiba and ask the experts
brought to you by Larsen Home Services online Larsendhome Services
dot Com. That's l a rs n Home Services dot Com.
Their telephone number six so eight five three five forty
three forty three. That's five three five forty three forty three.
(00:23):
Occasionally we get to know some of the other folks
at Larsen Home Services. Of course, we get a chance
to talk with Andrew Larson of Larsenome Services quite regularly,
but again, ever so often, some of the other folks
that work at Larsenome Services check in, join us, share
a little bit about their perspective of working at Larsen
Home Services and some of the great benefits of working
with them and joining us. This morning with Larstome Services
(00:45):
is Flo Blando Belondo. Excuse me she is. She is
a salesperson at Larsenome Services, the twenty twenty five Rookie
of the Year at Larsnome Services, and last week was
women in Construction. So perfect morning to have flow on flow.
How you doing this morning?
Speaker 2 (01:04):
Hey, I'm doing okay.
Speaker 1 (01:06):
How are you? I'm doing pretty darn good. It's great
to talk with you. And I've been You and I
have been Andrew have been chatting a little bit offline,
just kind of getting to know each other and a
little bit about our perspective. And it's great to hear
from different folks at Larsen Home Services a little bit
about what their experience is like. And I think you
probably have one of the more unique stories is just
(01:27):
simply the fact there's not a lot of women that
work in the home improvement industry. You're obviously in it,
you're very, very good at it. What kind of got
you attracted to the home improvement business?
Speaker 2 (01:41):
Actually, there's not just one reason, it's multiple reasons. But
finding Larsen Home Services for me made me say that,
you know what, this is the perfect this is the
perfect place under the sun for me. So I have
before joining Larsen Home Services, I worked in car dealerships.
I sold cars for years. But you know, and I'm
(02:02):
a good living out of it. But there comes a point,
I guess in your life when you say you know what,
I want to do meaningful work. And by meaningful work
for me, I was thinking, you know what do people
spend a lot of their money on? First with you know,
car was with cars, and I know car is one
major expense, but the other part of that is homes, right,
And I was thinking, if I could help people buy
(02:24):
cars or find the right car for what they need,
I could probably also help people in their homes take
care of their homes. And that was meaningful for me
because growing up I didn't have a home. I had
I would say I had a very difficult, challenging childhood
where we didn't own home until well, I didn't own
(02:46):
the home until last year, actually, so I was fascinated
with homes. I'd look at homes pass by and I
would just imagine what would be like to, you know,
live in a house like this, and how do people
treat their homes, and what are the challenges they find
in homes and you know, what does it look like inside?
And when I found this opportunity, I was like, you
know what, it's a good way for me to make
(03:08):
you know, a living, supporting three kids, and at the
same time, you know, be able to satisfy that part
of me, the curiosity parts. And I guess it was
a win win, and you know it's working because I'm
here and I'm loving it here. A fascination actually just
turned into I guess it would be more long term,
you know, a lifestyle if you would, if you would
(03:30):
call it that. Yeah, So I.
Speaker 1 (03:33):
Was gonna and flow. It's interesting getting your perspective on
things that I was, like you, until we bought our house.
I had never growing up, in my entire childhood or
my adult life, I'd never lived in a house that
didn't share a wall with somebody else, whether it was
an apartment, a duplex, condo, whatever, throughout my entire life,
I'd never had that. And then you get in this house, like,
(03:53):
oh my goodness, what are you know? Suddenly it's it's
it's a great blessing. But what a huge responsibility that is.
Let's talk about And.
Speaker 2 (04:01):
That's a pur again, that's a perk of this job
is because I've seen beautiful homes. I mean, I've seen
all different kinds of homes, but you have an opportunity
to really see beautiful homes and you know, help people
in that way too. And for me, like like I
said earlier, like you know, doing meaningful work for me
is being able to help people and educate them. And
(04:22):
you know, in this industry, there's a lot of misinformation
and I think It's not just in this industry, it
could be any industry. There's a lot of misinformation and
misguidance and a lot of times people don't know who
to believe. And I want to make it my mission,
you know, to give the right information. It's like you
don't always have to, you know, buy from me or
get the project done by me. But if I can
(04:43):
help you walk you through and tell you the solution,
the right solution for the problems they're experiencing, for me,
that's a win.
Speaker 1 (04:51):
Talking this morning with Floblando, of course, Flow is with
lars and Home Services. The website Larsendhome Services dot com.
That's l A R. S. O and Home Services dot com.
Delf for number six eight five three five forty three
forty three. That's five three five four three four three.
Marking last week, of course, was Women in Construction Week
(05:11):
and recognized about about about the different roles when it
comes to construction and different folks that work in those roles.
We're talking this morning with Flow. She is a sales
rep with Larsenalme Services. A little bit about her experience
and and what brought her to Larsenalme Services. And you
talk to flow about about working with people, talking with people,
(05:32):
getting to see where they're at and kind of what
their needs are. Is are people sometimes surprised? I think
of like the the visual is like, oh if I
if I schedule appointment, it's going to be it's going
to be a guy that's going to show up and
he's going to do this stuff. Are people sometimes prized
when when when you show up flow?
Speaker 2 (05:51):
Oh my god, Yes, I cannot count the number of
times when people's face would light out when they open
the door and they see this that's just female, but
Asian female, and you know it. I think it always becomes,
you know, a good starting point for conversations. They would say,
oh my gosh, you know, it's so refreshing to see
(06:12):
a female actually, and a lot of times in my experience,
it just naturally, you know, like it breaks the barrier.
It's like if a lot of people when when they
have problems in their homes, they have all their walls up,
you know, they're very defensive. They're preparing in their mind like,
oh my god, when this person comes here, this is
what I'm going to say. I'm going to try and
(06:32):
you know, keep them away. But when I show up
and they're like, oh my god, you know, it's so refreshing.
We talk like you know, and I feel like I
feel like, you know that that alone is is very
positive because when you're able to remove the barrier, people
are more willing to you know, they they want to
(06:53):
listen to you. They're more interested in listening to you.
And then when they're listening to you, you know, of
course they're able to get a message across and then
help them out. But when their defenses are up, it's like,
you know, it will treat you like you just any
other sales person or just another sales rep. But when
I show up, they see me as somebody who's really
there to help them out. And I think that makes
(07:15):
a lot of difference, especially when there are female customers
or homeowners. Last year, I was in a ride along
with another sales rep, a male sales rep, and we
were talking. We were outside. She was just you know,
she met us outside and when it was time for
us to like discuss options and solutions, and my colleague
(07:37):
asked her, like, oh, do you mind if you go
inside and sey And then she looked at him and
she said, oh, yeah, I mind, And then she looked
at me and said, but for her, I don't mind
so and I'm like, and I said, well, can you
split the difference? And you know I'm here if you
don't mind me, you know, I can vouch for my colleague.
And she said, of course, you know. So yeah, somehow
(07:59):
it makes the difference in you know, how people look
at the situation. And I think it helps having a
female on the team.
Speaker 1 (08:07):
So and Flow one of the things I really like
and I appreciate. I I've had. I've had you guys
do work on our house. And obviously I've known Andrew
for years and I've gotten to know a number of
the folks our home services. One of the things that
I love is as you talk about your experience is
working with with folks and helping them is in talking
with them, is there's not this high pressure thing. And
(08:28):
I think I think sometimes people assume like, oh, well,
maybe we'll stay out front outside the house, because that way,
you know, we're not we're not locked down to anything.
We're just chatting them. Absolutely what's that? And And for
you Flow, when you get a chance to do that,
that's got to be a great peace of mind. That
literally your your whole mission is to is to help
people out. And if you get to their house and
(08:49):
you find out there's nothing that needs to be done,
even that is I mean, you get that free estimate
for for homeowners, that's great peace of mind if nothing else.
Speaker 2 (08:57):
Isn't it? Yes, And I get is a lot. You know,
people would come to me and say, you know what,
you guys are different. You're different from all the other reps.
And you know a lot of homeowners when they have
a project, they want to get different estimates. And you
know that's fine, it's part of doing your due diligence,
you know. But always whenever I come and you know,
(09:18):
not just me, I guess, but I think this is
the same experience as well by the other reps in
our company. They come in and they're like, why are
you different? Like you are so different, you know, And
quite honestly, I you know that reaction I was that
was the same reaction that I've had because well, unbeknownst
to you, I actually work in a different company before
(09:40):
joining Larsen, so that was mostly a roofing company, and
I would go to people's homes and then I would
call them afterwards and then say, hey, you know, are
you still looking to do that project? And they would say, oh, yeah,
you know, we already went with someone else. And I
would ask them like, if you don't mind, may ask
which company you went with. And they would always say Larson.
(10:02):
And you know, if it happens once or twice, you'll
forget about it, right, I was happening like eight times,
twelve times, and I was wondering, like, what are they
doing right that we are not doing well? Actually, now
that I'm here at Larson, a lot of things. So yeah,
and you know, previously in that company, they would send us.
(10:23):
So my training was one day. I went on the
ride along with the sales web. That was one day.
And if I have an appointment and I don't know
what I'm doing, the owner or manager would say, just
google it, you know, or YouTube it can find you know,
you'll learn how to do it. And I was I
would go to people's homes and I would be very
(10:43):
awkward and scared and intimidating, and I was like, this
is not you know, I feel like I'm not doing
the right thing, you know, And I don't know if
you know that feeling, you know, like you're almost like
an impostor because you're really not there to solve their problem.
I not like the feeling. I did not, But when
I came to Larson, you know, I had like six
(11:04):
weeks of training, you know, very intensive training, like really
hands on, and then I got a chance to do
ride alongs, and then I got a chance to do
appointments with a manager just in case I need help.
That gave me the confidence to really say, you know
what now. Now, knowing what I know, when I go
(11:25):
to people's homes, I have the confidence that you know
what I'm doing the right thing. I know I can
help you, just like you know, there's like a doctor.
You would have distrigery on anyone if you don't know
what you're doing, and if you do, shame on you. Yeah, well,
you know, there's just a huge difference and fee I
feel I would say fortunate that I got a chance
(11:48):
to join a really good team here at Larson.
Speaker 1 (11:50):
It is an amazing team. And you talk about the
education and what goes into getting started at our Storm Services.
I know that you guys have regular representatives and Gas
come visit you and keep you guys updated on things
as well. It's a great day to pick up phone.
Give them a call at Larst Home Services telephone number
six oh eight five three five forty three forty three.
That's five three five four three four three Flow Blondo
(12:14):
with Larst Home Services. Flow. Thank you so much for
your time this morning. You did amazing Enjoy this great
day and we'll talk real soon.
Speaker 2 (12:21):
Absolutely, thank you so much for having me.
Speaker 1 (12:22):
Here and again the website. It's great to talk to
you on the website. Larsenhomeservices dot com. That's Larsen, l
A R. S O N Home Services dot com. Kevin
ham Hamsarbacare comes your way next right here. I'm thirteen
ten doble UiB I
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