Very few people understand 360-degree feedback better than Dale Rose, PhD. In this episode, Dale shares from his 25 years of experience, research, and success stories to help listeners understand the high strategic value of intentional feedback and coaching. Dale and Jeff discuss how to help leaders understand how they are perceived, create development plans, and ultimately change behavior so it is better aligned with organizational objectives. They discuss the importance of comparing different rater group’s perceptions of a leader, and the importance of numerical ratings in 360s. Jeff and Dale discuss how 360s reveal and solicit rater bias based on respondent perceptions of the leader. They discuss how leaders who don’t engage in 360s run the risk of being unaware of the impact they have on those they work with. Dale shares the benefits and pitfalls of personality testing and how the true success of a leader is defined by how well they influence the people around them.