No Start Eldorado desta semana, destaque para o novo padrão de relacionamento entre empresas e seus clientes - cada vez mais alto. Essa jornada vem sendo redesenhada profundamente, integrando serviços, comunicação e atendimento, com a inteligência artificial impulsionando esses movimentos, trazendo eficiência para empresas (com redução de custos de até 40% com o uso da IA) e também conveniência para o usuário final. Novos canais digitais, novas tecnologias baseadas em redes e novas formas de comunicação aparecem no topo do mercado, capazes de transformar e entender melhor as pessoas, preservando a privacidade dos dados e atendendo aos mais modernos padrões regulatórios. O apresentador Daniel Gonzales recebe Mário Marchetti, diretor-geral da Sinch, e Ana Carolina Sabença, COO da MobCal Tecnologia e Inteligência de Dados, para conversar sobre estes temas. O Start vai ao ar todas as quartas-feiras, às 21h, na Rádio Eldorado FM (107,3 para toda a Grande SP), app, site e assistentes de voz.
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