Hosts Paul Andrews and Dr. Mark Davini explore "VIP syndrome" in chiropractic — the tendency to change protocols for high-profile patients. Through anecdotes about celebrities, sports figures, board experiences, and treating fellow chiropractors, they define the problem and explain why deviation from standard care is risky.
The episode covers practical topics including informed consent, documentation, HIPAA, scheduling and special requests, referrals and patient experience, bartering, and malpractice risk. The hosts emphasize maintaining consistent exams, X-rays, records, and communication regardless of a patient's status.
Key takeaways: stick to your protocols, protect patient privacy, treat every patient as a VIP by delivering consistent, complete care, and have the confidence to push back when shortcuts are requested.
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