76 - Chiropractic Assistants: Compliance Essentials You Can't Ignore

In this episode of All Things Chiropractic, hosts Paul Andrews and Dr. Mark Davini dive into the critical compliance responsibilities of chiropractic assistants (CAs). They discuss real-life front-desk stories, HIPAA basics, patient privacy rules, documentation and risk management, cyber security and password management, operating system updates, and the changing regulatory landscape including the No Surprises Act.

Paul and Mark explain practical steps CAs and doctors should take — from handling patient records and attorney requests to enforcing office procedures and protecting portal access — and emphasize ongoing staff training and communication. This episode is aimed at CAs, office managers, and doctors who want clear, actionable guidance on keeping their practice compliant and secure.