Care Intelligence Revolution

In this episode, Tanya sits down with Mariana Costea, a registered nurse turned care consultant and author of Leading with Heart, to unpack what CQC inspectors actually want to see, and why more paperwork isn't the answer.

Mariana draws on 15+ years on the frontlines of health and social care to share why outstanding services are built on authentic leadership and staff wellbeing, not policy folders. She and Tanya also explore how p...

In this episode, we’re joined by Precious Kamba, Founder and Registered Manager of Sunrise Sanctuary, a specialist ADHD and autism assessment and treatment service for children and adults. Fresh from achieving registration with the Care Quality Commission, Precious shares the story behind building a multidisciplinary, evidence-based model designed to simplify the diagnostic journey and deliver coordinated, high-quality care under o...

In this episode of Care Intelligence, we sit down with Travis Peterson from Pontosense, and Nadia from Spark Care to discuss the integral role of technology in improving the quality of care for elderly residents in residential and nursing homes. We explore the current challenges in care such as fall prevention and the importance of quick response times. Travis and Nadia highlight the limitations of existing solutions and emphasise ...

Policies and procedures are meant to keep people safe but for many frontline care teams they feel confusing, overwhelming, and disconnected from real-world care. In this episode of Care Intelligence, Tanya is joined by Elisha Kemp, Founder of EK Psychotherapies and one of the first expert contributors to OpenDoc, to unpack what policies really feel like on the ground and how we can do better.

With over 14 years’ experience in menta...

In this episode, the Care Intelligence Revolution podcast features Jo Reid, director of Linq Recruitment, who offers an in-depth look at recruitment in the health and social care sector. Jo shares her journey into recruitment, emphasising the importance of aligning candidates' values with organisational culture to build resilient and engaged teams. She highlights the unique challenges of recruiting in this sector, such as high turn...

In this episode of the Care Intelligence Revolution podcast, the host welcomes Carolyn Tipper, an executive coach with significant real-world leadership experience in both global corporations and nonprofit organisations. Carolyn shares her journey from a finance and retail background to social care, highlighting the pivotal moments that led her to find joy and purpose in the sector. She discusses the importance of planning, creatin...

In this episode, Devan speaks with Julie Garrity, Former CQC Inspector, Registered Manager, and Regulatory Investigator with more than 20 years of frontline and regulatory experience. Julie breaks down what the CQC actually looks for when reviewing policies and procedures—and why many providers still fall short even when “the paperwork is done.”

Whether you’re a Registered Manager, Clinical Lead, or care provider trying to strength...

🎯 Episode Overview: Policies. Procedures. Compliance. Three words that strike fear or at least frustration into the hearts of care providers everywhere. But what if policy management didn’t have to be so confusing, costly, or isolating?

In this episode of Care Intelligence, we uncover why policies are such a persistent pain point in social care and how two leading experts are working to change that.

Joining host Ruth Kyle are Tim ...

What can care leaders learn from leading at every scale — from national providers to small, family-owned homes?

In this episode, we sit down with Kevin Humphrys, CEO of Oakland Care Group, to explore the realities of leadership in social care — from navigating bureaucracy in large organisations to building trust and agility in smaller, family-led settings.

Kevin’s career spans more than 15 years across the care sector, from Allied ...

For every Registered Manager, the weight of governance and compliance can feel endless — countless hours writing, updating, and tracking policies just to stay compliant. It’s the side of care that no one talks about, yet it shapes everything.

In this episode, we sit down with Lisa Basson, Director of Governance and Policy, and Kelly Mulhern, Director and Co-Founder of PGQ Solutions LTD — two seasoned leaders who’ve spent their care...

We welcome guest Liz Beh - the founder of TresaCare, on the Care Intelligence Podcast. Liz discusses her journey from being a finance professional to starting TresaCare, a social enterprise aimed at reducing burnout among care workers. We delve into the emotional, cultural, and professional challenges faced by care workers, particularly international immigrants. Liz shares moving stories of care workers overcoming immense challenge...

In this episode of the Care Intelligence podcast, we interview Dr. Mark Cox, an A&E doctor and co-founder of Orli Health, a digital platform aimed at improving children's mental health. Mark shares his journey from experiencing burnout to founding Orli with a mission to make mental health support accessible, fun, and human. The discussion covers the challenging environment in A&E for mental health patients, the importance o...

We sat down with Deborah Rozansky, Director at Social Care Institute for Excellence and co-founder of Scooter, to talk about what meaningful, lasting change in social care really looks like — and why it starts with listening to the people who do the work.

In this episode: ✔️ Why the gap between policy and practice still hasn’t been closed ✔️ The emotional and practical toll of overlooked frontline needs ✔️ How Scooter is building r...

In this powerful episode of Care Intelligence, we sit down with Dr. Thomas Micklewright — clinician, entrepreneur, and digital health leader — to unpack the urgent question: How do we keep innovation and patient care alive when the system feels like it’s crumbling?

From front-line pressures as an ICB clinical lead grappling with 50% budget cuts, to the moral cost of lost services, Tom brings raw honesty and clarity about what’s rea...

In this episode of Care Intelligence, Bailey Greetham-Clark, a leading voice for youth engagement in social care, shares his remarkable journey. As the founder of Be Great Fitness and the Old Friend Club, Bailey has made significant contributions to the sector, from giving TEDx Talks to landing on Lincolnshire's '30 Under 30' list. He discusses his background, being raised by his grandmother, and how his early experiences shaped hi...

Dr Dave Barker joins us for a powerful deep dive into what it really takes to turn around a struggling mental health hospital. Drawing on his leadership at multiple hospitals across the UK, where he helped achieve a CQC ‘Good’ rating and ‘Outstanding’ for Caring, Dr Barker shares hard-won lessons on improving clinical quality, building trust in teams, and creating a culture where staff and patients thrive. If you’ve ever wondered w...

Devan speaks on Six Degrees East, discussing his journey from medical school in South Africa to becoming a frontline doctor and eventually moving into management and business to address systemic inefficiencies in healthcare.

He highlights Health Connect Care Intelligence, which leverages artificial intelligence to reduce administrative burdens and improve compliance in healthcare settings.

Dr. Moodley emphasises the importance of a...

“Less bureaucracy, more care.” That’s the future Dr. Sai Achuthan believes in and one he’s actively working towards.

On the 7th episode of The Care Intelligence Podcast, we sit down with this award-winning psychiatrist and medical director to explore the daily friction caused by compliance and admin in healthcare.

From his experience in both the UK and Malaysia, Dr. Achuthan shares just how much time is pulled away from patients, s...