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July 15, 2025 48 mins

Join Larry Bruce and Rob Mudd as they deliberate between choosing traditional dealerships vs. Tesla's direct sales model. As franchise dealers face challenges from agreements and state laws, customer's trust in local dealers is crucial. This version of Retain and Gain highlights the importance of service and support, enhancing the buying experience, and maintaining personal connections. Technology should complement and not replace human interaction, as customer service remains vital in this competitive market. Join us for episode 7 of Retain and Gain!

For more on Retain and Gain, visit:

https://RetainandGainPodcast.com/

Larry Bruce - https://www.linkedin.com/in/larry-bruce/

Robert Mudd - https://www.linkedin.com/in/robertmudd/

#dealership #automotive #carguy #automotivepodcast #dealer #cardealer #dealers #cardealer #ev #electriccars #data #AI #dealercast #automotiveindustry

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