Ep. 14 (Operator Mindset: Getting Outside Help) Episode 14 of the Kleen-Rite Radio podcast targets a dilemma that every car wash owner wrestles with – when is it time to get outside help for major repairs or installations? Phil and Marc have experienced this conundrum themselves as hands-on operators and problem solvers. When does do-it-yourself become inefficient and actually cost you money? How does this negatively affect the customer experience? Would hiring a distributor, electrician, plumber, or other professional free you up to address different important issues? The guys share some of their own experiences and insights to help you navigate these questions. Thanks to Solve Industrial Motion Group – manufacturer of IPTCI bearings – for sponsoring this episode! This episode kicks off the Kleen-Rite Radio Operator Mindset series. The goal of the series is to help owner-operators escape the “good enough” and “I’ll do it myself” rut by implementing systems, leveraging outside services, and building sustainable operational routines that drive growth. Like, subscribe, comment, and stay tuned for future episodes!
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