Episode Transcript
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Helping Your People to Understand How to Answer "Why Do You Want to Work Here?
" Abstract (00:05):
This essay explores the critical job interview question "Why do you want to work here?
" drawing upon two decades of consulting experience in organizational leadership and talent management.
While seemingly straightforward,this question serves as a multifaceted assessment tool for hiring managers seeking to evaluate candidate motivation,
(00:27):
company knowledge,cultural fit,and potential value contribution.
The article provides a comprehensive framework for crafting impactful responses,
emphasizing the necessity of thorough pre-interview research into the organization's mission,
values,achievements,and strategic priorities.
(00:48):
The discussion outlines specific response elements—highlighting relevant experience,
demonstrating company understanding,emphasizing cultural alignment,
articulating mutual benefits,and showcasing preparation—with practical examples and industry-specific considerations.
Additionally,the essay examines how organizations can better support candidates through internal resources like mock interviews,
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mentorship programs,and cultural deep-dives,concluding with actionable advice for delivering authentic,
well-crafted answers that distinguish candidates in competitive hiring processes.
As a professional consultant and researcher working in the fields of organizational leadership,
human resources,and talent management,one of the most common questions I get asked by both organizations and individuals is how to answer that ever crucial question in the job interview process - "Why do you want to work here?
(01:48):
" As someone with over 20 years experience advising companies across multiple industries on staffing,
hiring,and people strategies,I've seen first-hand how the ability to cogently yet authentically answer this question can make or break a candidate's chances of landing their desired role.
Today we will explore how organizations can help their people better understand how to effectively address this question when it comes up in interviews.
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While the question itself seems straightforward,nailing an impactful answer requires some forethought,
preparation,and familiarization with your company's bigger picture that I hope to help illuminate here.
Understanding Why They're Asking Before diving into how to answer "Why do you want to work here?
",it's important for candidates - and the organizations advising them - to understand why interviewers are even posing this question in the first place.
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At its core,this question is aiming to determine several important factors for the hiring manager (Campbell,
2019) (02:50):
Motivation and interest level in the role/company - Do they seem genuinely excited about the opportunity,
or are they just applying to any open job?
Interviewers want engaged candidates who are pulling for the specific opportunity in front of them.
Knowledge of the company and position - Did they do their research on your organization,
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the work involved,and how they could add value?
Interviwers expect a solid understanding of what they're applying for.
Cultural fit - Will this person mesh well and be satisfied within your work environment over the long run?
Fit is just as important for retention as skills or experience.
Alignment with employer needs - How does hiring this applicant help further the organization's strategic goals and business objectives?
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The answer should highlight wins for both parties.
A Foundation of Research With an understanding of the motivations behind the question,
organizations need to equip candidates with strategies and best practices for crafting an impactful response.
However,a response merely focused on superficial niceties or platitudes about "advancing my career" will likely fall flat (Lieber,
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2019).
Interviewers have heard every generic answer under the sun - they want to know you,
the candidate,understand their organization and how you both stand to mutually benefit from the relationship.
That's why it's imperative candidates conduct in-depth research into not only the position itself,
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but the hiring company - its mission,values,recent achievements,
culture,leadership,clientele,competitors,challenges,
and strategic priorities.
Taking the time to thoroughly research the organization in advance gives the response a foundation of authenticity that resonates far more than vague generalities (Hoffman & Casnocha,
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2012).
Use internal documents,annual reports,news articles,
social profiles,website content,and even discussions with existing employees if possible to gain genuine insight and understanding of what makes the company tick.
Candidates should aim to familiarize themselves with topics like (05:08):
Core products/services and target markets Corporate vision,
mission statement,and core values Recent business performance metrics and goals Major initiatives,
projects,or milestones on the horizon Organizational culture and identity Leadership style and strategy Armed with this level of research,
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candidates can demonstrate true interest in and fit for not just any job,
but specifically that role within that company at that moment in time.
Paired with examples of how you intend to contribute based on relative strengths,
it shows interviewers their investment in hiring you stands to pay off.
Crafting the Response Now that we've established the importance of thorough due diligence prior,
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let's discuss specifics for how to structure an effective response.
Regardless of industry or role,there are certain fundamental elements every response should address (06:02):
Highlight Relevant Experience and Skills
focus on experiences most closely aligning to position requirements and company needs based on your research.
Draw parallels between past achievements and how you foresee contributing value.
Demonstrate Understanding of Company and Role (06:27):
Cite specifics you learned from research - express genuine interest in the organization's mission and a few of its goals or initiatives.
Discuss interactions with existing team members if possible.
Emphasize Cultural Fit and Passion for the Work (06:43):
Note any commonalities with company values discovered.
Express enthusiasm for company identity, its people, clients and impact.
Relate job function to interests or drives.
Convey Mutual Benefit of the Partnership (06:59):
Verbalize insights on "what's in it" for both you and employer.
Detail assets you bring and how these specifically help further company strategy.
Quantify impact where applicable.
Show Commitment through Knowledge and Preparation (07:14):
Discuss diligence done researching company.
Ask insightful,informed questions demonstrating interest and comprehension of nuances you may have uncovered.
With these talking points in mind,here is an example of how this could come together in an authentic,
candid response (07:34):
"After thoroughly researching ABC Company online and speaking to a few of your team members,
I'm incredibly passionate about the innovative ways you're using technology to transform the financial services space.
Your mission of empowering consumers really resonates with me,
and I love the positive impact you're having.
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As someone with 5 years experience in customer support roles,
I believe my strong communication skills and problem-solving abilities would be a great asset supporting your growing client base internationally.
Based on the initiatives outlined in last quarter's report around expanding 24/7 reach,
I see this role playing a pivotal part in scaling customer satisfaction globally.
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The collaborative, fast-paced culture I've heard so much about also really appeals to me.
I strive to continuously learn and take on new challenges within a team-oriented environment.
I feel ABC's values of ownership, integrity and community perfectly align with my own.
I'm confident that with my experience handling complex technical issues across channels,
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I could quickly ramp up to be a valuable asset to the support team while freeing up other reps to focus on higher-level tasks.
And as you continue integrating new partnerships,I'd love the opportunity to provide insightful feedback from a customer perspective.
What other questions can I answer to showcase how I might contribute?
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" Tailoring for Specific Industries While the general framework remains consistent,
the details of a candidate's response must be tailored toward the specific context of both the industry and role itself.
For instance,answers in highly competitive industries like tech,
or for in-demand skills like software development,
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may place a greater emphasis on the variety of attractive opportunities available compared to the stability and trajectory this particular company provides.
Meanwhile,answers for visible community-facing roles in fields like education or nonprofit may focus more on a passion for the organization's mission-driven work and desire to enhance their public image.
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And those pursuing jobs in traditional industries like manufacturing or healthcare could spotlight interests in hands-on problem-solving,
continuous process improvement and operating within a team environment.
To craft the most convincing response possible,organizations would be wise to have industry-specific tips sheets available to help candidates tap into relevant motivators.
For example,in my experience advising life sciences companies (10:14):
Highlight interests in innovation,
R&D and discoveries that improve lives Reference impacts of therapies/devices,
innovations currently in the pipeline Discuss regulatory,
quality and compliance interests if applicable to role Express enthusiasm for company/product reputation and growth potential Providing assets for candidates to research industry examples of when responses resonated or fell flat can also strengthen interview-preparedness across sectors.
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The more tailored and targeted the answer,the more authentically it will translate interest in the opportunity.
Leveraging Internal Resources In addition to research materials and industry guidance,
companies can actively leverage internal resources to equip candidates with response-building insights.
For example (11:08):
Mock Interviews allow candidates to practice crafting and receiving feedback on sample answers tailored for the specific positions.
Informational Interviews enable applicants to have genuine discussions with current employees to learn first-hand what attracts and retains talent.
Buddy/Mentor Programs connect relevant new hires from past years to share "what sold me on this company" perspectives.
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Department/Function Spotlights offer overviews and Q&As highlighting typical duties,
projects,pain points and opportunities for improvement.
Culture/Value Deep-Dives unpack how the organization lives its identity through behaviors,
practices and day-to-day examples.
By socializing organizational understanding across the talent pipeline,
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companies institutionalize knowledge helpful for articulating strong interest and impactful cultural alignment.
Resources that go beyond generic information bring insights directly from relatable sources within.
Conclusion (12:13):
Final Tips for Candidates In closing,here are a few last tips organizations could share to help individuals land that dream job
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", candidates demonstrate true interest fitting with an organization's culture and needs.
With diligent research,tailored answers,and practice brought to life authentically in interviews,
your people will be well-equipped to stand out from the competition.
I hope these strategies provide a helpful foundation for both applicants and companies navigating one of the most pivotal questions in the hiring process.
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Please let me know if any part of my essay could benefit from further clarification or discussion.