In this episode of Dental Success Beyond Chairside, Michelle Pritchard interviews Lauren Cawthorne, a treatment coordinator from Harris Orthodontics, about the integration of AI scribes in dental practices. They discuss Lauren's journey into the dental field, the benefits of automating tasks to save time, and how AI technology enhances patient communication and care. Lauren shares her experiences with the AI platform Heidi Health, explaining how it assists in note-taking, generating reports, and improving overall efficiency in consultations. The conversation underscores the significance of technology in contemporary dental practices and its influence on patient relationships.
Timestamp:
01:00 Introduction to AI in Dental Practices
02:20 Lauren's Journey in Dentistry
05:34 Understanding AI Scribes
10:46 Time-Saving Benefits of AI
16:16 Enhancing Patient Communication with AI
18:03 User Experience and Learning Curve
Takeaways
- Automation can significantly enhance patient interaction time.
- AI scribes help in managing overwhelming information loads.
- Using AI platforms can streamline the note-taking process.
- AI can provide templates for reports and referrals.
- Transcription services can reduce administrative burdens.
- AI helps in maintaining accurate patient records.
- The learning curve for AI tools is manageable.
- Patient privacy is a priority with AI technology.
- AI can simplify complex treatment options for patients.
- Technology can enhance professionalism in dental practices.
To learn more about Heidi Health and Lyrebird, please check their website:
Heidi Health: https://www.heidihealth.com/en-au
Lyrebird Health: https://www.lyrebirdhealth.com/au
Helping Dental & Specialist Practice Owners Build Systems That Work—So You Can Focus on Dentistry.
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Stay tuned for more episodes from Dental Success: Beyond Chairside!
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