S1E24 - Rebuilding Virtual Care Infrastructure: One Workflow At A Time | HT2C Podcast with Bert Fernandez

HealthTech2Care (HT2C) Podcast featuring Mark Noble, Chief Executive Officer at ViTel Net

Mark Noble (Guest):

🌐 ViTel Net: https://vitelnet.com

🔗 LinkedIn: https://www.linkedin.com/in/mark-noble-a861114 

📺 YouTube: http://www.youtube.com/@vitelnet7176 

Bert Fernandez (Host):

🌐 HealthTech2Care: https://www.healthtech2care.com

🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez

📺 YouTube: https://www.youtube.com/@HealthTech2Care

🎙️ In this episode, Mark Noble unpacks how ViTel Net helps health systems modernize virtual care workflows without disrupting their existing infrastructure. He shares use cases from telestroke programs at Vanderbilt and UVA, explores the role of modular platform design, and explains how AI agents are being built to support—not replace—clinicians. From backend EHR integrations to virtual nursing and upcoming platform transitions, the conversation digs into what it takes to scale care delivery across a fragmented landscape.

⏱️ Timestamps:

00:00 Intro - helping rural hospitals manage stroke care

01:12 The origin of ViTel Net and early virtual care innovations

03:32 Partnering with Vanderbilt University Medical Center on telestroke workflows

06:41 Economic impact of keeping patients local vs. transferring

08:00 Supporting rehab research at the University of Miami with real-time data capture

11:14 Why virtual care must mold to existing systems (not rip-and-replace)

13:16 Building a modular backend to support hybrid care at scale

14:56 What's next: AI agents, UVA pilot, and virtual nursing use cases

23:20 How to partner with ViTel Net and tackle workflow infrastructure challenges

🔑 Highlights:

• How Vanderbilt uses ViTel Net's EHR-integrated telestroke workflow to keep care local
• Why virtual care must integrate with backend systems—not just the front-end experience
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