S1E35 - Fixing the Pre-Service Bottleneck in Home Care | HealthTech2Care Podcast With Bert Fernandez

HealthTech2Care Podcast featuring Tsvi Vilinsky, EVP Sales & Business Development at Bolt Healthcare

Tsvi Vilinsky (Guest): 

🔗 LinkedIn: https://www.linkedin.com/in/tsvi-vilinsky-3b639ba0 

🌐 Bolt Healthcare: https://bolthc.com

📺 YouTube: http://www.youtube.com/@bolthc 

Bert Fernandez (Host):

🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez

🌐 HealthTech2Care: https://www.healthtech2care.com

📺 YouTube: https://www.youtube.com/@HealthTech2Care

🎙️ In this episode, Tsvi Vilinsky joins the HealthTech2Care Podcast to unpack the pre-service bottleneck facing home care agencies—and how Bolt Healthcare is helping them break through it. From intake to referral management to caregiver hiring, Bolt meets each agency where they are, adapting to existing workflows instead of forcing new ones. Tsvi also shares how Bolt delivers reporting tailored for the C-suite, hands-on client success teams, and seamless integrations with platforms like HHAeXchange and AlayaCare—giving agencies the growth engine they need before those ever kick in.

⏱️ Timestamps:

00:00 Tsvi's path into home care and what keeps him in the space

02:25 Where agencies get stuck on the pre-service side

06:08 How referral-based intake creates bottlenecks

08:34 What makes Bolt different from other home care platforms

13:02 Helping agencies target specific patient populations

15:33 Overcoming adoption barriers in home care agencies

18:14 Example of improving intake, hiring, or marketing for an agency

21:00 How workflows vary by state and agency

24:44 Addressing language and demographic differences with caregivers

25:45 Single-platform access with integrations to service-side systems

26:32 Impact of Medicaid changes on Bolt's approach

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