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May 16, 2025 • 54 mins

Vinod Kumar is a seasoned B2B marketing leader with over 20 years of experience, currently serving as Head of Marketing at 24/7.ai, a global customer experience management company with 15,000 people across 10 countries. At 24/7, he oversees innovative programs like SAGE (Strategic Account Growth Engagement) and CAMP (Customer Advocacy Marketing Program), balancing creative marketing fundamentals with cutting-edge AI solutions. His strategic approach has consistently delivered results through both high-touch Account-Based Marketing campaigns and inbound marketing strategies


Timestamps:

00:00 Intro

01:10 Building a Brand for Demand Generation

03:58 The Role of AI in Marketing

07:16 Understanding the B2B Marketing Landscape

10:04 The Significance of Content in B2B Marketing

12:57 Balancing Brand Building and Demand Generation

16:18 Organic vs Paid Marketing Strategies

19:10 The Power of Personalization in Content Marketing

21:57 Account-Based Marketing (ABM) Strategies

26:31 Understanding ABM Strategy for Startups

30:19 Aligning Sales and Marketing for Success

31:47 Balancing Creativity and Technology in Marketing

35:33 Navigating the Marketing Technology Landscape

38:20 The Role of AI in Modern Marketing

42:39 Essential Skills for Marketing Professionals

47:51 The Importance of Stakeholder Management

50:14 Hiring for Marketing: Key Skills to Look For


Connect with Vinod:

LinkedIn: https://www.linkedin.com/in/vinodkm/


Connect with Jaydip:

LinkedIn: https://www.linkedin.com/in/jaydipsikdar/


What you'll learn:


🔸 Why most marketers get distracted by shiny tools but forget the marketing fundamentals (and how to avoid this trap)

🔸 The perfect balance between paid and organic marketing for maximum B2B impact

🔸 How 24/7 closed one of their biggest deals from an inbound lead, proving brand marketing matters even in B2B

🔸 Why Account-Based Marketing (ABM) takes time to deliver results

🔸 The marketing leadership skills nobody talks about but everyone needs

🔸 How AI is changing B2B marketing (and which tools are actually worth investing in)

🔸 Why treating AI tools as allies rather than saviors is the key to marketing success


Also Available at 👇

YouTube: https://youtu.be/w382KiUr6yY

Spotify: **[link]**


Some key takeaways:


1. Marketing alignment with organizational goals is non-negotiable. Different phases require different marketing approaches. Growth-focused companies need demand generation, while expansion requires market development and research.

2. Content is still king, queen, and emperor in B2B. Without meaningful, personalized content that educates your audience, you can't build trust, and 95% of your target market is just educating themselves, not actively buying.

3. Brand building and demand generation go hand in hand. Research shows that 86% of B2B decision-makers already knew the vendor before signing, proving that you can't separate brand from demand.

4. The marketing-sales relationship is like a marriage—you'll have problems, but finding solutions together is essential. Keep sales updated on marketing's progress to build confidence in your process.

5. ABM requires patience. Vinod shares a story about how a company pursued an account for 7 years before closing a $100M deal that was originally scoped at $20M—proof that ABM works, but not for quick results.

6. Creativity remains essential despite the proliferation of tools. The best B2B marketers split their focus between tools and creative thinking, writing better headlines, telling compelling stories, and solving communications problems.

7. Attitude and drive matter most for career growth in marketing. Success requires taking calc

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