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Welcome to Episode 18 of The Realtor Diaries, the podcast that takes you behind the scenes of real estate—hosted by Kim Jacobi and Elijah McGowan of The Jacobi Team at Century 21 Select Real Estate in Chico, CA!
In this episode, we're joined by the amazing Katy Williams, owner of On Point Services Co., a real estate transaction coordination company that keeps agents and deals on track. Katy gives us the inside scoop on what it’s like being the unsung hero of the real estate world—and she’s not holding back when it comes to her biggest paperwork pet peeves!
📄 What drives a TC crazy?
🖊️ How can agents and clients make transactions smoother?
🚫 What simple mistakes delay deals (and how to avoid them)?
✅ Why a transaction coordinator might just be your secret weapon in real estate.
If you’re a realtor, new agent, homebuyer, or home seller, this episode is packed with eye-opening insight and a few laughs along the way. Real estate paperwork may not be glamorous, but it’s what makes deals happen—and Katy knows the business inside and out.
💬 Have a paperwork horror story or pet peeve of your own? Drop it in the comments!
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