September 11, 2015•4 min
I am very experienced in dealing with hostile, nasty people. It's what I do for a living. I can remain emotionally detached, composed, and focused which allows me to calm the individual down and gain their cooperation in order to get the issues resolved. However, Mike has proven to be my greatest challenge thus far. Our recent encounter was far worse than expected.
This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).