The Patient Experience Us vs Them?
February 18, 2014•52 min
Guest - Mary S. Sheehan, pharmacist, coach, and owner of Prescriptions for Happiness - it's not about the pill, it's about the person. Find out how you can take a half hour to find your power with a one-on-one telephone coaching conversation. Healthcare Hazard of the Week - Want to survive the healthcare boxing ring? Pat takes it beyond the "us versus them" mentality as a way to create a safe and positive patient experience. Game Time - what game is it this week - and is the naked mole rat mentioned? This show is broadcast live on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).