The Hindsight Triplets
July 16, 2015•52 min
Do you know the hindsight triplets? Shoulda, Woulda, & Coulda? Pat shares her mom's hospital journey with an eye toward these pesky regrets.
Guest Farhad Safaie Benchmarking Group arrives to talk about patient experience complaints and compliments in real time.
The boys play Jeopardy and Pat shares an email about sneaky pharmaceutical practices.
A jam packed show filled with patient safety tips and tools you can use.
This show is broadcast live on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).