November 28, 2025 • 7 mins
This week Kevin Milne wants to give a boutique business their flowers.
All Better is a toy repair business run by Janice in Te Awamutu. She specialises in fixing wooden puzzles for kids – a service Kevin was in dire need of after their dog caused a bit of damage to their vintage family puzzle.
If you’re in need of her services, you can contact her via email: jgdownhome@yahoo.co.nz
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:07):
You're listening to the Saturday Morning with Jack team podcast
from news Talks.
Speaker 2 (00:11):
That'd be.
Speaker 3 (00:13):
Six the minutes past nine on news Talks. Thank you
very much for your text this morning. Jack definitely should
be on the retailer's shoulders to cover the costs. The
Ministry of Education should cover it in the short term,
and then they should sue came Art and the other
retailers as a collective. I mean, it just seems to
me I would be lying if I said I knew
(00:34):
every single word and every single implication and requirement on
retailers under the Consumer Guarantees Act. But it does seem
to me extraordinary that retailers wouldn't have ultimate liability for this.
If retailers and obviously manufacturers, but retailers as the kind
of front window or as the shop window, the literal
(00:56):
shop window in this case, didn't have responsibility for this.
But at the very least, I just think there's a
risk that schools are being forced to kind of fight
for this in isolation at the moment, And yeah, I
you know, it would just be so frustrating when you're
dealing with all of those immediate health and safety issues
trying to make sure that your space is safe for
(01:19):
children to then be thinking where are we going to
find the tens of thousands of dollars that's going to
cost to cover all of this. I'll get to more
your feedback in a couple of minute, heaves A text
coming in ninety two to ninety two is the text
number if you want to send us a Keevin Milne
is with us this morning, killeder Kevin, good.
Speaker 2 (01:33):
Morning, good a Jack. Good on you for getting into
the subject. And it is outrageous, isn't it that a
real retailer can abdicate responsibility in the way and direct
customers to manufacturers in China? For goodness sake? Now, I
think I did know those consumer laws back to the
(01:55):
front in my day. Yeah, so it's fifteen years and
so they fair go. There may have been some changes,
but in the past you could not do that. No,
you took responsibility yourself. Yeah, and you may want to
share the costs with the manufacturer. You may want to
bundle all your costs over to the manufacturer, but that
(02:17):
was up to you as a retailer in terms of
your relationship with the with the consumer, you had to
sort them out.
Speaker 3 (02:26):
I think it's as important point out. It's not just
came out who's been selling the sand, So they were
the ones who were selling the sand that we had
for which we had the original recall. But so in
the last week it's been revealed, you know, they've done
more testing and they found that these other colored sand
products three this week that have been sold at different
places also have traces of asbestos in them. I mean,
you know, I think it came out as being a
(02:48):
pretty responsible retailer personally. I mean, they've had huge success
in the last few years, huge growth across the country
in the last few years. So yeah, you'd certainly look
to them and expect them to do the right thing.
So yeah, I'm glad. Well, maybe we can get you
on the case Kevin fifteen.
Speaker 2 (03:02):
Years back the story BlimE me, Yeah, this is where
you needed Fair go really.
Speaker 3 (03:09):
Absolutely absolutely no. I mean, I think I think it's
outrageous that schools are being at the very least feel
like they are fighting this on, you know, by themselves
at the moment. I think it's that righteous and underreporter.
So we're going to bang the drum. Given we're going
to bang the drum, got on, we will how you
want to give a little bouquet to a little home
business this week that fixes puzzles.
Speaker 2 (03:28):
Yeah, well, at home here we have a vintage wooden
children's puzzle nineteen fifties. I'd guess. It's a toy family
of six, with each member of the family hand painted
on a thick wooden piece, a thick piece of wood
that fits into identically matching slots on a varnished wooden base.
(03:51):
So you've got these these figures and you slide them
into a little into a little I don't know, indent
in the in the wood. Each wooden painted family member
has a distinct sort of cutout shape to match the
slot on the board. Our kids enjoyed it a lot,
fitting each member into the slot. We had it out
(04:13):
to give to our grandchildren to play with, but Sid,
our one year old retriever, found it first. He bit
the head off the father of the family and swallowed it.
We were sad about this. It was a beautiful old toy.
But my wife Linda, who's kindy teacher, heard there was
a one woman business in Tiawamutu that fixed puzzles. It
(04:37):
has the lovely name all better the sort of thing
you say to a kid when you've fixed something. Anyway,
we sent the precious puzzle with the headless dad off
to Janice at all Better in Tiowa Mutu, with no
great hopes that its vintage charm could be recreated. Well,
the puzzle was back in our letter box five days later.
(04:59):
It looked stunning. Clearly, Janice, who runs the place, knows
a thing or two about vint artwork and puzzles. But
why I tell the story was that with the puzzle
came the invoice for exceptionally skillful work. The bill came
to twenty three dollars fifty, which included freight and handling
(05:20):
of thirteen dollars fifty. In other words, Janie did this
outstanding work for ten bucks. Yeah, yeah, Jack. We've heard
a lot this week about how our giant industry is
are turning the economy around, and that's great, But I
think of Janice doing brilliant work on her own in
Tiawa Mutu. In my mind, she deserves as much credit
(05:43):
as the CEO of fon Terror. So if you need
kids puzzles, fixed listeners, Janes's email address will be up
on news talk s edb's website to be online.
Speaker 3 (05:56):
So yes, going to be a welmcare Yeah.
Speaker 2 (06:00):
Yeah, well I'd like to take a run. Yeah, she's
not going to get a fright because I rung up
and I said, look, I want to do something to
help you. This is fantastic the work that you've done.
And so she knows that she may get inundated, but
we'll see what happens.
Speaker 3 (06:17):
Yeah, Hey, Kevin, bit of a moment last night at
TV's oh yeah.
Speaker 2 (06:22):
Which i'd been there, you know. I think in a way,
Simon's kind of my link with the people that are
now on TV. Yeah, and it would have been a
great opportunity to have caught up with all you all
you guys, there's no there are very very few opportunities
for that.
Speaker 3 (06:41):
Yeah, that's true. Yeah, I'm sorry you went there. It
was it was a really special moment. So Simon Dello
read his last bulletin having been a tv Z for
I think thirty years, and and came out and then
you know, and they did the you know, I just
thought it was like so professional up to the last
you know, syllable of the last word, Like it was
(07:02):
just it was classic Simon.
Speaker 2 (07:04):
He's utterly professional. P Yeah. Yeah, but actually quite Alarica
now and well back in the when I was around
there quite Alarican outside of the nut Yeah, yeah, yeah,
he likes to have a bit of fun.
Speaker 3 (07:20):
Yeah, absolutely, he certainly does. Know he is a real character.
But and he came out and you know, everyone everyone
was there, and you know, there was just some lovely
speeches and and it was a real sort of moment. Actually,
it felt like it felt like a really kind of
significant moment. It was. It was very special.
Speaker 2 (07:36):
So that's right. He deserves the brilliant farewell.
Speaker 1 (07:41):
Yeah.
Speaker 3 (07:41):
Absolutely, hey, thank you so much. Given we will keep moving,
catching him very soon. Kevin melm with us this morning.
Like he says that email addressed to be up on
the News Talks, he'd be website.
Speaker 1 (07:51):
For more from Saturday Morning with Jack Tame. Listen live
to News Talks he'd be from nine am Saturday, or
follow the podcast on iHeartRadio.
You're listening to the Saturday Morning with Jack team podcast
from news Talks.
Speaker 2 (00:11):
That'd be.
Speaker 3 (00:13):
Six the minutes past nine on news Talks. Thank you
very much for your text this morning. Jack definitely should
be on the retailer's shoulders to cover the costs. The
Ministry of Education should cover it in the short term,
and then they should sue came Art and the other
retailers as a collective. I mean, it just seems to
me I would be lying if I said I knew
(00:34):
every single word and every single implication and requirement on
retailers under the Consumer Guarantees Act. But it does seem
to me extraordinary that retailers wouldn't have ultimate liability for this.
If retailers and obviously manufacturers, but retailers as the kind
of front window or as the shop window, the literal
(00:56):
shop window in this case, didn't have responsibility for this.
But at the very least, I just think there's a
risk that schools are being forced to kind of fight
for this in isolation at the moment, And yeah, I
you know, it would just be so frustrating when you're
dealing with all of those immediate health and safety issues
trying to make sure that your space is safe for
(01:19):
children to then be thinking where are we going to
find the tens of thousands of dollars that's going to
cost to cover all of this. I'll get to more
your feedback in a couple of minute, heaves A text
coming in ninety two to ninety two is the text
number if you want to send us a Keevin Milne
is with us this morning, killeder Kevin, good.
Speaker 2 (01:33):
Morning, good a Jack. Good on you for getting into
the subject. And it is outrageous, isn't it that a
real retailer can abdicate responsibility in the way and direct
customers to manufacturers in China? For goodness sake? Now, I
think I did know those consumer laws back to the
(01:55):
front in my day. Yeah, so it's fifteen years and
so they fair go. There may have been some changes,
but in the past you could not do that. No,
you took responsibility yourself. Yeah, and you may want to
share the costs with the manufacturer. You may want to
bundle all your costs over to the manufacturer, but that
(02:17):
was up to you as a retailer in terms of
your relationship with the with the consumer, you had to
sort them out.
Speaker 3 (02:26):
I think it's as important point out. It's not just
came out who's been selling the sand, So they were
the ones who were selling the sand that we had
for which we had the original recall. But so in
the last week it's been revealed, you know, they've done
more testing and they found that these other colored sand
products three this week that have been sold at different
places also have traces of asbestos in them. I mean,
you know, I think it came out as being a
(02:48):
pretty responsible retailer personally. I mean, they've had huge success
in the last few years, huge growth across the country
in the last few years. So yeah, you'd certainly look
to them and expect them to do the right thing.
So yeah, I'm glad. Well, maybe we can get you
on the case Kevin fifteen.
Speaker 2 (03:02):
Years back the story BlimE me, Yeah, this is where
you needed Fair go really.
Speaker 3 (03:09):
Absolutely absolutely no. I mean, I think I think it's
outrageous that schools are being at the very least feel
like they are fighting this on, you know, by themselves
at the moment. I think it's that righteous and underreporter.
So we're going to bang the drum. Given we're going
to bang the drum, got on, we will how you
want to give a little bouquet to a little home
business this week that fixes puzzles.
Speaker 2 (03:28):
Yeah, well, at home here we have a vintage wooden
children's puzzle nineteen fifties. I'd guess. It's a toy family
of six, with each member of the family hand painted
on a thick wooden piece, a thick piece of wood
that fits into identically matching slots on a varnished wooden base.
(03:51):
So you've got these these figures and you slide them
into a little into a little I don't know, indent
in the in the wood. Each wooden painted family member
has a distinct sort of cutout shape to match the
slot on the board. Our kids enjoyed it a lot,
fitting each member into the slot. We had it out
(04:13):
to give to our grandchildren to play with, but Sid,
our one year old retriever, found it first. He bit
the head off the father of the family and swallowed it.
We were sad about this. It was a beautiful old toy.
But my wife Linda, who's kindy teacher, heard there was
a one woman business in Tiawamutu that fixed puzzles. It
(04:37):
has the lovely name all better the sort of thing
you say to a kid when you've fixed something. Anyway,
we sent the precious puzzle with the headless dad off
to Janice at all Better in Tiowa Mutu, with no
great hopes that its vintage charm could be recreated. Well,
the puzzle was back in our letter box five days later.
(04:59):
It looked stunning. Clearly, Janice, who runs the place, knows
a thing or two about vint artwork and puzzles. But
why I tell the story was that with the puzzle
came the invoice for exceptionally skillful work. The bill came
to twenty three dollars fifty, which included freight and handling
(05:20):
of thirteen dollars fifty. In other words, Janie did this
outstanding work for ten bucks. Yeah, yeah, Jack. We've heard
a lot this week about how our giant industry is
are turning the economy around, and that's great, But I
think of Janice doing brilliant work on her own in
Tiawa Mutu. In my mind, she deserves as much credit
(05:43):
as the CEO of fon Terror. So if you need
kids puzzles, fixed listeners, Janes's email address will be up
on news talk s edb's website to be online.
Speaker 3 (05:56):
So yes, going to be a welmcare Yeah.
Speaker 2 (06:00):
Yeah, well I'd like to take a run. Yeah, she's
not going to get a fright because I rung up
and I said, look, I want to do something to
help you. This is fantastic the work that you've done.
And so she knows that she may get inundated, but
we'll see what happens.
Speaker 3 (06:17):
Yeah, Hey, Kevin, bit of a moment last night at
TV's oh yeah.
Speaker 2 (06:22):
Which i'd been there, you know. I think in a way,
Simon's kind of my link with the people that are
now on TV. Yeah, and it would have been a
great opportunity to have caught up with all you all
you guys, there's no there are very very few opportunities
for that.
Speaker 3 (06:41):
Yeah, that's true. Yeah, I'm sorry you went there. It
was it was a really special moment. So Simon Dello
read his last bulletin having been a tv Z for
I think thirty years, and and came out and then
you know, and they did the you know, I just
thought it was like so professional up to the last
you know, syllable of the last word, Like it was
(07:02):
just it was classic Simon.
Speaker 2 (07:04):
He's utterly professional. P Yeah. Yeah, but actually quite Alarica
now and well back in the when I was around
there quite Alarican outside of the nut Yeah, yeah, yeah,
he likes to have a bit of fun.
Speaker 3 (07:20):
Yeah, absolutely, he certainly does. Know he is a real character.
But and he came out and you know, everyone everyone
was there, and you know, there was just some lovely
speeches and and it was a real sort of moment. Actually,
it felt like it felt like a really kind of
significant moment. It was. It was very special.
Speaker 2 (07:36):
So that's right. He deserves the brilliant farewell.
Speaker 1 (07:41):
Yeah.
Speaker 3 (07:41):
Absolutely, hey, thank you so much. Given we will keep moving,
catching him very soon. Kevin melm with us this morning.
Like he says that email addressed to be up on
the News Talks, he'd be website.
Speaker 1 (07:51):
For more from Saturday Morning with Jack Tame. Listen live
to News Talks he'd be from nine am Saturday, or
follow the podcast on iHeartRadio.
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