Monica Gil knows a few things about crisis and reputation management, having spent some time in politics on her path to CMO of NBCUniversal Telemundo Enterprises. Further, not only is she the Chief Marketing Officer, with all marketing and communications responsibility, she also leads Human Resources. As we’ve all be saying these past few weeks, there is no playbook for the crisis we are currently going through, but Monica has been building one for the future through the actions she’s taken. She not only pre-planned for the crisis, but is managing through and already planning for post with a lot of tips to share. If that wasn’t enough in one podcast, hang on for the second part of this where we go deep into the Latina culture and learn a lot about this fast-growing, dynamic group reshaping American culture.