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September 29, 2025 5 mins

How does the NSW Public Trustee and Guardian respond to their own ads?

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Episode Transcript

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Speaker 1 (00:10):
And Amanda jam.

Speaker 2 (00:12):
Our new book, Pump Up the Jam Twenty Years of
Jonesy Demanda, is on sale now through book Topia.

Speaker 3 (00:17):
We've had many, many things on this show, remember the
good old days of Frank Course.

Speaker 4 (00:21):
Oh look, I'm not very good at them. They make
me uncomfortable, but we have had some good ones. I'm
involving your hair that's covered in the book. Yes that
the book's not covered in Jonesy's hair to say, you know,
and you can brush it at night.

Speaker 3 (00:33):
Remember we prank the Department of the Trustee and guardians.
Have you heard those Public Trustee commercials?

Speaker 4 (00:39):
Which ones did? I?

Speaker 2 (00:40):
These supposedly natural conversations with people and a government department.

Speaker 4 (00:46):
This is two voice over people pretending to be real
and human.

Speaker 3 (00:49):
Yeah, like we could do it. We say, well, Amanda,
I saw you down at the shops the other day.

Speaker 4 (00:53):
Yes, that's right, you saw me.

Speaker 3 (00:55):
And how are you going? I'm not too bad. How's
your dog going?

Speaker 4 (00:59):
Well, everything's fine with the dog, right, Okay?

Speaker 3 (01:01):
You know, well, actually let them do it. So you've
got the old lady for example.

Speaker 1 (01:05):
Is that the Public Trustee?

Speaker 3 (01:07):
Yes it is.

Speaker 5 (01:07):
I'd like to see some about a power of attorney
I'm worried about looking after things in the.

Speaker 1 (01:12):
Future, you know.

Speaker 3 (01:13):
And then you've got you know, the young lady.

Speaker 1 (01:16):
Is that the public trustee?

Speaker 3 (01:17):
Yes it is Hi.

Speaker 6 (01:18):
I'm told you're the right people to talk to you
about making a will. But I've only got four days. See,
it's nothing too serious. I'm going overseas and.

Speaker 3 (01:26):
You've got and you've got like this. My favorite one
is the dopey guy.

Speaker 1 (01:31):
Is that the public trustee?

Speaker 3 (01:33):
Yes it is Hi.

Speaker 7 (01:34):
I have to talk to someone about making a will.
I've just had a baby, really well, my wife has,
and she reminded me that now things have changed, we
both need to make our wills.

Speaker 3 (01:44):
Doesn't it You know, it just sounds nice.

Speaker 4 (01:46):
It's such a nice friendly because they're all voiceover people.

Speaker 3 (01:50):
Why that guy just sounds as dumb as paint. But
I wonder, Amanda, if it's like that in real life?
Is it really like that at the public trustees offices?

Speaker 4 (02:00):
Of course it is, Brendan when government department sounds exactly
like that. You know that?

Speaker 3 (02:04):
Would you be a party of an experiment with me?
What are you gonna do? What would I don't you guys?

Speaker 1 (02:10):
Do you?

Speaker 2 (02:12):
Let's use our people and see how they go when
we put them back onto the public.

Speaker 3 (02:16):
Trustee, just being going.

Speaker 8 (02:22):
Can I help you?

Speaker 1 (02:23):
Is that the public trustee?

Speaker 8 (02:25):
Yes, it is.

Speaker 1 (02:26):
I'd like to see someone about a power of attorney.

Speaker 8 (02:29):
Okay, I'll have to book you in for an appointment.
What day do you prefer?

Speaker 1 (02:34):
I want to be.

Speaker 5 (02:34):
Ready in case something does and I can't manage properly,
or you know, paying bills or later on my financial affairs?

Speaker 8 (02:41):
Of course, yes. Do you realize that when you make
it with us you have to appoint us as your
attorney on the document?

Speaker 1 (02:47):
It's a big responsibility.

Speaker 8 (02:49):
For someone else, Okay, But so you're happy to appoint us.

Speaker 5 (02:52):
I want peace of mind things will be taken care
of if I can't manage it all myself. I know
if it's a power of attorney, I can set up
for the future.

Speaker 8 (02:59):
But are you wanting to appoint us worried.

Speaker 5 (03:02):
About looking after things in the future? Finances? Paying bills
are that sort of thing?

Speaker 8 (03:07):
Are you wanting to appoint.

Speaker 5 (03:09):
I want to be ready in case something does and
I can't manage properly. Are you know, paying bills or
later on my financial affairs?

Speaker 3 (03:17):
Did she hang out? Is that app old lady?

Speaker 4 (03:20):
Hung up on that nice old lady whose benches are
clacking away.

Speaker 2 (03:24):
Okay, so the old lady didn't work, What about the
young What about the young cool.

Speaker 8 (03:27):
Lady, good money, New South Wales, trusting and guardian? Can
I help you?

Speaker 6 (03:34):
Is that the public trustee?

Speaker 8 (03:35):
Yes it is.

Speaker 6 (03:36):
Oh hi, I'm told you're the right people to talk
to you about making a will. But I've only got
four days.

Speaker 1 (03:41):
What do you mean You've only got four days?

Speaker 6 (03:43):
Oh no, it's nothing too serious. I'm going overseas and
I thought I should get my wheel up to day.

Speaker 1 (03:48):
Ah.

Speaker 8 (03:49):
Okay, so you want which brunch would you want to
go to? Where's your nearest?

Speaker 6 (03:54):
Aia? I think I'll just stick with the overseas trip.

Speaker 8 (03:57):
Yeah, well you want to make a will?

Speaker 6 (04:00):
No, it's nothing too serious. I'm going overseas and I
thought I should get my wheel up today.

Speaker 3 (04:06):
She's got no sense? Should she say?

Speaker 4 (04:08):
Oh, where are you thinking of traveling? How charming?

Speaker 3 (04:11):
How lovely boy?

Speaker 4 (04:12):
That's what the ad made it sound like.

Speaker 2 (04:14):
And you know what, well, maybe if the old lady
doesn't work, the young lady doesn't work?

Speaker 3 (04:17):
What about what a dopey guy? This guy?

Speaker 8 (04:26):
It's just can I help you?

Speaker 1 (04:28):
Is that the public trustee.

Speaker 8 (04:30):
Yes, it is right.

Speaker 7 (04:32):
Hi, I have to talk to someone about making a will.

Speaker 8 (04:34):
I've just had a baby, right, and you're wanting to
make a will with us.

Speaker 7 (04:39):
My wife has and she reminded me that now things
have changed, we both need to make our wills.

Speaker 8 (04:44):
Okay, do you realize if you make wills with us,
that we are the executor on those wils. You have
to appoint us if you make wills with us, right?
Is that what you wanted or.

Speaker 7 (04:56):
Manice to do it now while it's top of mind.

Speaker 8 (04:59):
Yeah, but you can't appoint someone else, So you need
to know that before you came in to make the wills.
That's all. I can send you some brochures if you want, right,
if you want to have a bit of a read
about what we do and what we're about.

Speaker 7 (05:16):
My wife has, and she reminded me that now things
have changed, we both need to make our wills.

Speaker 4 (05:24):
Oh my goodness, I've got a Maddie on the line.
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