Anne Thomas: daughter of woman bumped off Air New Zealand flight to Auckland - Heather du Plessis-Allan Drive

One Nelson woman is the latest to express disappointment with Air New Zealand's conduct.

On April 29, Kerstin Zdzieblik was bumped off her afternoon flight to Auckland - meaning she missed her international connection and was left $800 out of pocket as a result of this mistake.

Her daughter, Anne Thomas, says the airline gave away her seat to relocate a crew member without checking she had an international connection.

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