Sahar Lone: Consumer NZ spokesperson issues warning about 'subscription traps' - Heather du Plessis-Allan Drive

More consumers are falling into subscription traps - prompting warnings from advocacy groups. 

The Commerce Commission has filed criminal charges against HelloFresh.

It's accusing the meal company of reactivating subscriptions without clearly seeking customers' permission - during cold calls between February 2022 and July 2023.

Consumer NZ's Sahar Lone says it's important to check your bank account regularly to offload anything you don't need - and to check the terms and conditions of any new subscription.  

"There's also reading the T&C's before signing up to make sure there's no hidden costs or cancellation fees - you can diarise renewal dates...you can make sure that doesn't keep rolling on."

LISTEN ABOVE

See omnystudio.com/listener for privacy information.