On this episode we are joined by Ty Givens who is the CEO & Founder of The Workforce Pro inc.
The WorkForce Pro are leaders in contact center success solutions. Through The Workforce Pro, Givens is known for her ability to save client’s millions in revenue, improve call answer rates by over 40% and increase productivity by over 30%. Ty is a trusted advisor to many high profile clients within the e-commerce, healthcare and retail space making her one of the most sought-after strategists for contact centers. Ty's strategic guidance played an integral part in the global success of Thrive Market and ShoeDazzle.
Topics during the show include:
You can find out more about The Workforce Pro via https://www.theworkforcepro.com/