Clients From Hell Podcast

Clients From Hell Podcast

From one of Tumblr's most popular blogs and straight into your earholes, join Clients From Hell editor Bryce Bladon and a rotating panel of guests. The Clients From Hell podcast is equal parts humorous and helpful as it explores the landscape for creative professionals, providing insights into survival and exploring the future of the self-employed.... Show More

Episodes

June 30, 2020 24 min

We're all going through A LOT right now, and it's not always easy to stay on track with your business, or even your creative practice. In this week's episode, host Kyle Carpenter speaks with illustrator and designer Ben Lee about what creative life looks like during the pandemic, and even what it means to be creative when the world is, you know, basically on fire. It's a frank and kind conversation that grapples wit...

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Alison Grade wrote The Freelance Bible because she saw her students develop skills in their field and then take their first, tentative steps towards running their own business... and not know what to do. At all.

One of the key problems for new freelancers and anyone having to pivot because of COVID-19 is not recognizing that the SOFT skills they have - i.e. the ones you didn't go to school for - are sometimes even more importan...

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If you're in the habit of combing job postings, you might have come across your dream job, got excited, applied and then... didn't hear back. Nothing. Not one peep. Even though you know in your heart you were the perfect fit for that job, and it was perfect for you!

The solution to this all too common experience isn't a "killer cover letter." It's showing clients that you're the right fit for the job BEF...

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You can be great at what you do, but if you can't convince your clients that you are, you're not going to get the jobs you want.

That's why getting outstanding testimonials is so important to a freelance business! Testimonial consultant Meg Cumby joins Kyle to discuss the key to getting FANTASTIC testimonials from your clients. HINT: it involves picking up the phone!

Today's links: 

  • https://megcumby.com
  • https://twitt...
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    It's easy to get bogged down in feelings of anxiety and sadness right now, which makes it a perfect time to look outside and see what you can do for others. That's freelance mentor extraordinaire Alison K's strategy, and she tells Kyle how she's been checking in on her clients for their sake and hers, and how she's using this as an opportunity to work on her business in the ways that she can manage. It's an ...

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    COVID-19 has changed EVERYTHING, including the landscape of freelance work in the world. A team of Clients From Hell All Stars (host Kyle Carpenter, former host Bryce Bladon and site owner, Vernon Southward) meet to take stock of what it means to freelance now, how they're thinking about this new reality, offer actionable strategies for what you could be doing with any extra free time you might have, and what the future might b...

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    We all want to change the world, don't we? We'd like to leave things better than they were without us, but it's so hard to work full-time and still have energy left for "causes."

    That is, of course, unless you make your causes your job. Michael Fraser of Grantcrafty started as a freelance grantwriter for non-profits and now runs a small business, searching out funding opportunities for great causes and providing...

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    You have to suffer for your art. If you truly care about something, you'd do it for free. Great artists aren't recognized in their lifetimes.

    We've all heard these ideas, and internalized them to some extent. Duane Jones fights back against them with his clothing and lifestyle brand, Art Pays Me, reminding everyone that what you do, and who you are, has value. It takes courage to turn creativity into a business, and he ...

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    The great thing about remote work is you can travel while doing it. Of course, we all know we CAN, but how many of us actually pull up stakes and do it?

    Lynette Adams is a freelance writer and editor who recently wrote an article for The New York Times on housesitting, and how you can build a life for yourself trotting the globe. SPOILERS: it's a lot like freelancing! She and Kyle talk how to build a reputation as a reliable ho...

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    Life is full of changes. One moment you can be a freelancer, the next you can be working full-time for one of the most exciting blockchain projects in the world, and then a freelancer again!

    ...Okay, that's pretty specific. But that's exactly the journey Bryce Bladon has taken over the last few years, and he joins old friend Kyle Carpenter to discuss his return to the freelance fold, the strategies he's used to hit the ...

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    Making movies is hard. You need to be a combination director, camera person, sound designer, project manager and so much more. To do it successfully, you need to be disciplined with your time and your efforts. 

    Wes Anthony of Firehouse Creative has been making film and video projects for a diverse set of clients for years now, and he chatted with host Kyle Carpenter about a recent gig that tested his skills and what it took to make...

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    It will, if we start taking the right steps NOW. Adam Roach and Anya Switzer started LANCE, a freelancing solutions network in Canada in order to start pushing back against the race to the bottom clients want for their freelance employees. They share with Kyle their assessment of the problems freelancers face today and will face tomorrow, how they're trying to get in front of them, and what you can do to make sure that your fre...

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    It's a familiar feeling. You overpromised a client on deliverables and got overwhelmed with work, or family stuff came up, or you hit a wall in the project that you just couldn't overcome. You put it off for a day, then two days, then a week... All of a sudden you're way overdue and you haven't talked to the client in that entire time. Clearly they're furious with you, fuming behind your back.

    Or are they? Mike ...

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    It's the middle of winter, and a massive tree just crashed down on your house. What do you do? 

    It happened to Cami Travis-Groves, and she knows she did exactly the right thing. She expressed gratitude that nobody was hurt and move on. She brings that attitude to her working life as a designer and as a coach for freelancers, and she shares her tips for how to rise to every occasion and why "work/life balance" is, in her...

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    Do you have an assistant? Should you? Look at what you have to do today; how much of it is what you want your job to be, and how much of it is something you hate to do? What if you had someone who could do that stuff for you, so you could focus on being the designer/programmer/writer you always wanted to be? 

    Melissa Smith is the founder of the Association of Virtual Assistants and she's of the opinion that everyone growing a...

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    Balancing a passion for art and a talent for business isn't always the easiest, but it can be done. Just look at Julia Kelly, who turned a part-time job doing caricature art into a full-time business that paid her more than accounting work! 

    In today's episode, she talks with Kyle about the lessons she learned in client management from doing caricature art (hint: understanding your client means paying attention to more than...

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    September 26, 2019 28 min

    It's the 21st Century. Chances are you're feeling overwhelmed right now. If you are, listen to this interview with The Freelance Conference's Emily Leach to find her effective strategies for managing overwhelm! 

    Even better, her tip isn't just "plan better." It's to reach out to people you love and keep human connections in the picture. Find out why this works in this interview! 

    Today's links: 

  • http...
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    Don't you just hate talking about money with clients? Either you're quoting WAY too low, or you're putting out a number that makes you feel like an imposter. Either way, talking budget is a source of incredible anxiety for most freelancers.

    Unless, of course, you're Ilise Benun. Ilise LOVES having the money conversation with clients, and that's because she's figured out a great trick for making both her and ...

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    Client relationships break down. It's a bummer, but it happens. But what causes it?

    Wes Jones has been a project manager both with agencies and as a freelancer to know that things deteriorate when communication isn't clear. That's why he wrote the Producer Playbook to help make sure that everyone on a project can be on the same page. 

    On this week's episode, Wes chats with Kyle about his strategies for managing clie...

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    It's rough out there these days. Sometimes, you have to make your own good.

    That's what Maddy Osman was thinking when she created a scholarship for freelancers on her own dime. Not as a way to promote her business, not to train up someone she could work with or profit off of - just to help someone in the way she felt she'd been helped.

    In this episode, Maddy and Kyle talk about what it means to give back to the freela...

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