Hey CX Nation,
In this week's episode of The CXChronicles Podcast #269, we welcomed Valerie Li, Co-Founder & CEO of Duckie.ai based in San Francisco, CA.
Duckie. ai is a no-code platform for customer support teams to build their own AI agents to deflect tickets and automate repetitive processes.
In this episode, Valerie and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that Michele & her team think through on a daily basis to build world class customer experiences.
**Episode #269 Highlight Reel:**
1. AI-Driven Support Is The Future
2. Enhancing CX and EX Through AI
3. Building Customizable AI Support Bots
4. Leveraging Engineering For Strategic Growth
5. AI-Powered Customer Feedback Analysis
Click here to learn more about Valerie Li
Click here to learn more about Duckie.ai
Huge thanks to Valerie for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the customer experience & contact center space into the future.
For Apple & Spotify podcast listener friends, make sure you are following CXC & leave a 5 star review so we can find new members of the "CX Nation".
You know what would be even better?
Go tell your friends or teammates about CXC's custom content, strategic partner solutions (Hubspot, Intercom, & Freshworks to name a few) & On-Demand services & invite them to join the CX Nation, a community of 15K+ customer focused business leaders!
Want to see how your customer experience compares to the world's top-performing customer focused companies?
Check out the CXC Healthzone, an intelligence platform that shares benchmarks & insights for how companies across the world are tackling The Four CX Pillars: Team, Tools, Process & Feedback & how they are building an AI-powered foundation for the future.
Thanks to all of you for being apart of the "CX Nation" and helping customer focused business leaders across the world make happiness a habit!
Contact CXChronicles Today
- Tweet us @cxchronicles
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- Email us at info@cxchronicles.com
Remember To Make Happiness A Habit!!
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