Evolved Radio
Evolved Radio Podcast: Interviews with technology experts, industry thought leaders, business leaders and other interesting minds. Exploring the evolution of business and technology.
Episodes
Today I’m excited to bring you a really insightful conversation with Brian Largent. Brian brings nearly two decades of experience running an MSP that specializes in co-managed IT services, particularly in complex and regulated industries like healthcare and manufacturing.
In this episode, Brian and I get into the nitty-gritty of co-managed IT. What it means, why it’s not just for large...
Welcome back to the Evolved Radio Podcast! In today’s episode, I’m joined by Anup Ghosh with Threatmate. Anup and I deep dive into one of the MSP industry’s hottest—and sometimes most confusing—topics: cybersecurity. But instead of focusing on the aftermath of a security incident (what they call “right of the boom”), we shift the conversation to proactive measures—what it really means to operate “...
Welcome back to another episdoe of the Evolved Radio Podcast! In this episode, I’m joined by Peter Melby and Ryan Barton with New Charter Technologies.
Sure, AI is everywhere these days, but we cut through the hype to talk about how things actually changed when ChatGPT hit the scene and suddenly put powerful AI tools in the hands of everyone.
Ryan shares how that break...
Welcome to another insightful episode of the Evolved Radio Podcast! Today, we dig into the timeless wisdom of "The 7 Habits of Highly Effective People.” with Andrea Caldwell, VP of Coaching and consulting at Franklin Covey. Celebrating the book's 35th anniversary, Andrea sheds light on why Stephen Covey's principles have stood the test of time, attributing their longevity to the foundational truths they encapsulate. W...
In this episode of the Evolved Radio Podcast, I’m joined by Alex Markov from Strategy Overview. Alex and I continue the rethinking vCIO series.
Alex is a long-time friend of the podcast, appearing in a very early episode of the pod (ERP031).
I had him back to jam on vCIO again. We explore the importance of mature VCIO practices, the integration of AI and automation, and m...
Today on the Evolved Radio Podcast, we continue our series on Rethinking the vCIO role in MSPs. I’m joined by Jim Tarala from VCIO University to discuss the challenges and opportunities of the vCIO role. We'll explore the importance of role clarity, client segmentation, and tips for distinguishing between account managers and vCIOs. Jim shares valuable insights into the need for a strategic approa...
On this episode of Evolved Radio, we’re continuing our rethinking vCIO series with Adam Walter from Hu...
In today's episode, I’m joined by Alex Farling from Empath. In the last episode, Luis Giraldo and I were talking about vCIO. Alex was listening to the episode and took up my challenge to fight us in the comments. Alex has lots of opinions and experience in the vCIO field, having built one of the leading platforms for vCIO out there. Interestingly, even Alex says he hates the term vCIO and explains...
Today, I’m chatting with my old friend Luis Giraldo, Chief Experience Officer at Scalepad. Luis and I are discussing how most of our industry might be doing vCIO all wrong.
vCIO has the Critical Objective of creating real client value by delivering services that lead to genuine business outcomes, but many struggle to make this a reality.
We discuss why people hate the vCIO title and ideas a...
Welcome to another episode of Evolved Radio Podcast! Today, we’re talking Sales strategies and tactics with my guest, Megan Killion, chief consultant with MKC Agency.
We start off by discussing finding strength in adversity. Megan shares her story about an incredibly challenging period in her life and what she learned. This was an unexpected rabbit hole we went down, but it’s relevant since business deve...
Welcome to the Evolved Radio Podcast, In today's episode, I’m joined by industry expert Gerwai Todd CEO of Timezest and Pia. We delve into the transformative role of AI technology in ticket management, highlighting its ability to automate and streamline service desk operations. We chat about the role of dispatcher and how it can be done in different ways in MSPs. We also discuss how AI and RPA tools are not only enhancing efficien...
Welcome to another episode of Evolved Radio Podcast! Today we have an insightful discussion lined up with cybersecurity expert Wes Spencer. We explore the critical need for governance and how cyber insurance is a catalyst for improved security practices in small businesses.
We also touch on the hype cycle in the cybersecurity industry and the need to move beyond a tool-centric focus.
We also discuss strategies for protecting our ki...
In today's episode, my guest Steve Copeland and I are talking about a bunch of nerdy tech stuff, but also some serious business opportunities. We’re covering 5G technology and how your MSP could potentially leverage the technology for a differentiated service offering. We chat about the AI and it’s impact on the technology space and especially data privacy. We also chat about the cloud and why some companies are opting to on-prem t...
Today I’m speaking with Kory Kogan VP of content development at Franklin Covey. Kory and I dive deep into the world of project management. Kory shares invaluable insights on the practical skill of managing projects, whether they're official or unofficial. We'll explore how breaking down tasks and setting specific deadlines can reduce risks.
The discussion extends to the attributes of successful unofficial project managers, emphasi...
Welcome to another exciting episode of the Evolved Radio Podcast! In today’s episode I chat with industry veteran Rob Rae CVP @ Pax8. Together, we explore the dynamics of technology conferences, from choosing locations and handling logistics to balancing networking opportunities amidst distractions. Rob shares insights from his experience running the PAX8 Beyond event and delves into the impact of the COVID-19 pandemic on transitio...
Welcome to Evolved Radio Podcast. Join us as Matt Linn, the COO of Thread, shares insights from his journey from account management to spearheading innovative chat solutions in the MSP space with Thread. We'll explore the dynamic integration of internal ticketing systems with platforms like Microsoft Teams, address the real-time benefits of chats for triggering workflows, and consider the pressing...
Welcome back to the Evolved Radio Podcast. Today's episode features Dr. Heather Denniston, a former chiropractor turned wellness specialist who's here to share her insights into maintaining energy and focus during our workday—especially for those of us in the high-stress technology sector.
We dive into practical strategies for overcoming the infamous afternoon slump, as Heather recommends simple rechargi...
Today, we welcome Joel Abramson, managing partner at TopDown.
In this episode, we will explore the ever-relevant topic of maximizing productivity in an increasingly remote and digital work environment. Joel shares his insights on the challenges that businesses face, such as the distractions of technology and the need for better tools to monitor productivity. Together, we delve into Produce 8, an innovati...
Welcome back to Evolved Radio Podcast, today we are diving into the groundbreaking revolutionary world of the AI. My guest today is, Jimmy Hatzell, a man who’s not just fascinated by the capabilities of AI but also turned that fascination into a MSP focused AI startup. Together, we’re going to explore the ins and outs of AI in the world of Managed Service Providers.
Jimmy and I reflect...
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