Episode Transcript
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Speaker 1 (00:00):
Okay, so you're a
home care agency and you want to
make November really count thisyear.
But we're not just talking.
Turkey and Black Friday dealsare we no, no.
We are diving into home caremarketing news to uncover how to
really connect with yourcommunity while boosting your
business.
Yeah, Because get this.
November is absolutely packedwith awareness months that just
(00:26):
dovetail beautifully with whathome care is all about.
Speaker 2 (00:30):
You know, it's
fascinating how these campaigns
really let you blend thatgenuine community support with a
smart business strategy Right.
It's like showcasing youragency's value by addressing
these real needs that are outthere, especially during a month
when people are alreadythinking about family and
reflection.
Speaker 1 (00:49):
Yeah, it's like
hitting that sweet spot between
doing good and doing well, right, yeah?
So beyond the turkey andstuffing.
Speaker 2 (00:56):
OK.
Speaker 1 (00:56):
What's on the menu
for November?
Speaker 2 (00:59):
Well, it's more of a
buffet really.
We've got National FamilyCaregivers Month, huge Hunters
Awareness Month, nationalDiabetes Month.
Even National Home Care Monthitself.
So, it's prime time to showyour community you're not just a
business, but a partner that'sreally invested in their
well-being.
Speaker 1 (01:17):
Okay, that's a lot to
unpack.
Speaker 2 (01:19):
It is.
Speaker 1 (01:19):
Let's start with
National Family Caregivers.
Speaker 2 (01:21):
Month.
Speaker 1 (01:22):
This one feels huge,
given the demands on caregivers
these days.
Speaker 2 (01:27):
Absolutely, and the
article talks about these
caregiver survival kits.
Speaker 1 (01:31):
Okay.
Speaker 2 (01:32):
Which I think is a
brilliant idea.
Speaker 1 (01:34):
Okay.
Speaker 2 (01:34):
But it's more than
just tossing in a stress ball on
a pen.
Yeah, the real genius here iscurating items that speak
directly to their needs.
Speaker 1 (01:43):
Right.
Speaker 2 (01:44):
And subtly connect
them back to your services.
Speaker 1 (01:47):
I like where you're
going with this.
Give me an example.
Speaker 2 (01:49):
Sure, so imagine a
kit with a sleep mask and
earplugs.
Speaker 1 (01:53):
Okay.
Speaker 2 (01:53):
Maybe some calming
tea.
Speaker 1 (01:54):
Right.
Speaker 2 (01:55):
You're acknowledging
the sleep deprivation many
caregivers face.
Speaker 1 (01:58):
Yes.
Speaker 2 (02:00):
Then you include a
booklet on respite care options,
discreetly branded with youragency's info.
You're not directly sellingRight?
You're providing a solution toa felt need.
Speaker 1 (02:10):
That's so smart
You're planting a seed while
offering genuine support,Exactly Now Alzheimer's
Awareness Month, that one feelslike it requires a delicate
touch.
Speaker 2 (02:20):
You're absolutely
right.
Sensitivity is paramount here.
The article emphasizeseducational seminars as a really
powerful tool.
Speaker 1 (02:29):
Yeah.
Speaker 2 (02:30):
And I completely
agree.
Okay, partnering with localAlzheimer's organizations yes,
lends credibility and positionsyou as a knowledgeable resource
Right, not just a serviceprovider.
Speaker 1 (02:40):
Okay.
Speaker 2 (02:41):
Right.
Speaker 1 (02:41):
I'm imagining a
seminar on future proofing your
home.
Yes, for a loved one withAlzheimer's, you're providing
practical tips, but you'resubtly showcasing your expertise
in home modifications andsafety.
Speaker 2 (02:54):
Exactly, you're
addressing a real concern and
planting that seed that you'rethere to help every step of the
way.
Speaker 1 (03:00):
I'm getting how these
awareness months can be
leveraged for marketing gold.
What about National DiabetesMonth?
How does that tie into homecare?
Speaker 2 (03:10):
It's incredibly
relevant, especially with the
growing need for diabetesmanagement services.
Speaker 1 (03:15):
Oh, absolutely.
Speaker 2 (03:16):
Home care marketing
news suggests partnering with
pharmacies for health screenings.
Speaker 1 (03:22):
Oh, interesting.
Speaker 2 (03:23):
Imagine setting up a
booth offering blood sugar
checks, educational material andconsultations about your
agency's diabetic care services.
Speaker 1 (03:33):
Take a smart.
Speaker 2 (03:34):
You're reaching
people right where they are, at
a place they already associatewith health and wellness.
Speaker 1 (03:38):
Exactly.
Speaker 2 (03:39):
What a great way to
raise awareness about the role
home care can play in managingdiabetes effectively.
Speaker 1 (03:45):
Exactly.
And speaking of raisingawareness, okay, let's not
forget the main event, rightNational Home Care Month.
Yes, this is your time to shinea spotlight, yes, on the
incredible work you do.
Speaker 2 (03:58):
Oh yeah, no, holding
back on this one.
Speaker 1 (04:00):
Now, what are some
ways to really make it stand out
?
Speaker 2 (04:03):
Okay.
Speaker 1 (04:03):
Because it's not as
widely known as, say,
Alzheimer's Awareness Month.
Speaker 2 (04:07):
You're right, it's
about education as much as
celebration.
Okay, the community events,open houses behind the scenes,
tours of your agency.
Speaker 1 (04:16):
Yeah.
Speaker 2 (04:16):
Anything that
demystifies home care and
showcases the real peopleproviding these essential
services.
Speaker 1 (04:23):
Yeah.
Speaker 2 (04:24):
And remember National
Home Care Month, has dedicated
weeks throughout November, ohright, Each focusing on a
specific aspect of home care.
Speaker 1 (04:33):
Right.
Speaker 2 (04:34):
The article had a
cool idea Okay, dedicating each
week's marketing.
Speaker 1 (04:37):
Yeah.
Speaker 2 (04:38):
To highlighting your
agency's expertise in that area.
Speaker 1 (04:41):
Oh, that's clever.
So like one week could be allabout companion care, showcasing
those amazing caregivers whocombat senior isolation.
Exactly, and then the next weekfocuses on, say, post-surgical
recovery and how you help folksregain independence at home.
Speaker 2 (04:56):
Exactly.
It's about painting a fullerpicture of what home care really
is all month long.
Speaker 1 (05:02):
Yes.
Speaker 2 (05:03):
And you can get
creative right.
Speaker 1 (05:04):
Okay.
Speaker 2 (05:05):
Think social media
campaigns spotlighting client
success stories.
Speaker 1 (05:09):
Yeah.
Speaker 2 (05:10):
Testimonials from
family members.
Speaker 1 (05:12):
Right.
Speaker 2 (05:13):
Maybe even partnering
with local businesses.
Okay, for cross-promotionalevents that benefit everybody.
Speaker 1 (05:19):
This is making my
head spin with possibilities,
but I also hear our listenerswho maybe are working with
tighter budgets, right who arethinking this sounds great, but
doesn't this cost a fortune?
Speaker 2 (05:30):
Yeah, and that's
where getting resourceful comes
in.
Speaker 1 (05:32):
Okay.
Speaker 2 (05:33):
And, honestly, some
of the most impactful campaigns
I've seen were built on genuineconnection, not a fat wallet
Right.
Remember those Thanksgivingmeal deliveries we talked about?
Speaker 1 (05:43):
Yes, those feel like
a home run.
Speaker 2 (05:45):
They are.
Speaker 1 (05:46):
It's heartwarming and
strategic.
Speaker 2 (05:47):
Exactly, and you can
do that on a smaller scale too,
right?
Maybe instead, like a home run,they are, it's heartwarming and
strategic.
Exactly, and you can do that ona smaller scale too, right?
Maybe, instead of a full meal,you partner with a local bakery
to deliver pumpkin bread to yourclients with a handwritten note
of appreciation.
It's about the thoughtfulness,not the price tag.
Speaker 1 (06:04):
I'm convinced you
don't need a Hollywood budget to
make November amazing.
Speaker 2 (06:08):
No.
Speaker 1 (06:09):
But with all these
events and themes and moving
parts, Right.
How do you keep from turninginto a frazzled mess come
November 1st?
Speaker 2 (06:17):
Well, organization is
key.
Speaker 1 (06:19):
OK.
Speaker 2 (06:19):
The article suggests
creating a dedicated November
marketing calendar.
Speaker 1 (06:23):
OK.
Speaker 2 (06:24):
And I 100 percent
agree with that.
Speaker 1 (06:26):
Oh, I like that.
A visual game plan, that's itFor the whole month.
Map out each week, ok, and I100% agree with that.
Oh, I like that.
A visual game plan.
That's it For the whole month.
Speaker 2 (06:29):
Map out each week.
Okay, including key awarenessstates, planned activities,
social media post ideas.
Speaker 1 (06:36):
Yeah.
Speaker 2 (06:37):
It's like having that
roadmap to keep you on track
and prevent that last minutescramble Right and don't forget
to schedule some time foryourself.
Yes, amidst the excitement.
Speaker 1 (06:45):
Good advice for life
in general.
Yes, okay.
So we've got the calendar Right, we've got the creative ideas
Anything else we should keep inmind as we head into the home
stretch.
So we've got this Novembermarketing game plan really
shaping up now.
We've got the calendar, thecreative fuel.
How do we know if it's actuallyworking?
Speaker 2 (07:06):
You're hitting on a
very crucial point.
Speaker 1 (07:08):
Right.
Speaker 2 (07:08):
It's not enough to
just do stuff right.
Yeah, we need to see thoseresults.
Yes, and that's where good,old-fashioned tracking comes in.
Speaker 1 (07:17):
Okay.
Speaker 2 (07:18):
The article had some
smart suggestions Right that
don't require a data sciencedegree to implement.
Speaker 1 (07:24):
Okay, good, right, I
am me.
Speaker 2 (07:29):
So first get crystal
clear on your goals.
Okay, what are you actuallygoing for here?
Right, do you want more websitetraffic?
Okay, increased social mediaengagement, a surge in inquiries
about your services?
Right, once you know yourdestination, yes, you can pick
the right tools to see if you'reon the right path.
Speaker 1 (07:43):
Okay, that makes
sense, but practically speaking,
yeah.
Speaker 2 (07:46):
How do we?
Speaker 1 (07:46):
measure something
like brand awareness?
Yeah, that makes sense.
But practically speaking, howdo we measure something like
brand awareness?
Yeah, that feels kind ofsquishy.
Speaker 2 (07:51):
It is definitely
trickier than counting clicks.
Speaker 1 (07:53):
Right.
Speaker 2 (07:54):
But there are clues,
right.
Maybe you track mentions ofyour agency's name in local news
or social media, or see howmany people redeem a special
offer that's tied to a specificNovember campaign.
You'd be surprised what you canlearn with a little detective
work.
Speaker 1 (08:11):
I love that.
It's like we're gatheringevidence that our marketing is
making a real world impact.
Speaker 2 (08:18):
Exactly.
Speaker 1 (08:19):
What about those
branded giveaways we talked
about?
Speaker 2 (08:21):
Yes.
Speaker 1 (08:21):
Do those factor into
tracking?
Absolutely Okay.
Speaker 2 (08:24):
Let's say you're
giving out those cozy blankets
Right For National Home CareMonth.
Speaker 1 (08:28):
Yeah.
Speaker 2 (08:29):
You can track how
many get snatched up at events.
Okay, maybe even have a specialcode people use.
Speaker 1 (08:36):
Oh fun.
Speaker 2 (08:37):
If they mention the
blanket when calling in for
information.
Oh, that's smart it helps youconnect the dots yes Between the
giveaway and the actualinterest in your services.
Speaker 1 (08:46):
I am feeling so much
more confident about November.
Speaker 2 (08:49):
Good.
Speaker 1 (08:50):
We're not just
throwing spaghetti at the wall
and hoping it sticks.
We're being strategic,thoughtful and measuring our
results.
Speaker 2 (08:56):
There you go.
Speaker 1 (08:57):
Any final words of
wisdom for our home care heroes
out there before we wrap up thisdeep dive.
Speaker 2 (09:04):
You pretty much hit
the nail on the head.
Speaker 1 (09:05):
Okay.
Speaker 2 (09:06):
Enter November with
that spirit of genuine
connection.
Speaker 1 (09:09):
Okay.
Speaker 2 (09:10):
Stay organized, don't
be afraid to experiment.
Speaker 1 (09:14):
Yes.
Speaker 2 (09:14):
And track what's
working.
Speaker 1 (09:16):
Love it.
Speaker 2 (09:16):
Remember, you're not
just building a business.
Speaker 1 (09:20):
Yeah.
Speaker 2 (09:20):
You're becoming a
pillar of your community.
Speaker 1 (09:22):
That's beautiful.
Speaker 2 (09:23):
And that's something
to be incredibly proud of.
Speaker 1 (09:25):
Beautifully said.
Now go forth and make thisNovember your most impactful one
yet.
Speaker 2 (09:30):
Yes.
Speaker 1 (09:31):
And listeners.
We want to hear from you.
Speaker 2 (09:33):
Yes.
Speaker 1 (09:33):
What resonated most
with you today?
What are your brilliantNovember marketing plans?
Speaker 2 (09:39):
Let us know.
Speaker 1 (09:39):
Find us on social
media and let's keep this
conversation going.