Inclusion Works

Inclusion Works

The Inclusion Works podcast explores the secrets of building inclusive culture at work and in the community. We’ll be joined by leaders, experts and activists all working to bring fresh thinking to the inclusion debate. We’ll be asking those all-important questions to find out more about them, their work and how they make inclusion work. If you’re interested in driving change, accelerating diversity or simply finding ways to be more inclusive every day, then join us for Inclusion Works. Because diversity is just half of the battle.... Show More

Episodes

March 3, 2021 35 min

In this episode, we speak to author, journalist and Founder/CEO of the consultancy Candour, Ruchika Tulshyan, about why focusing on women of color’s experiences at work will help us create a more equitable, inclusive workplace for all. Ruchika is working on a second book that explores everyday habits of inclusion, and her research for the book uncovered a troubling phenomenon that psychological safety disproportionately impacts wom...

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In this episode, we speak to Allison Avery, the Vice President of Inclusion and Community at Dow Jones, about how to create and sustain impact in DEI. Allison tells us that DEI practitioners need to borrow change management techniques and process improvement models like Six Sigma and Lean to create effective DEI strategy, programming and outcomes. She cites Ruth Bader Ginsburg and Stacey Abrams as inspiration for this work given th...

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In this episode we speak to Carol Frazer Haynesworth, a marketing powerhouse and the Head of Equity and Inclusion at the creative agency Carmichael Lynch, about why it’s time to rethink multicultural marketing and how brands can really add value and connect with the communities they serve on an individual level. Carol also shares her views on why diversity and representation is so critical in advertising & media, how 2020 and G...

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In this episode we dive into the lived experiences of professionals of color with Netta Jenkins, co-founder of Dipper and VP of Global Inclusion for Unqork. Netta shares a nuanced view that as organizations we shouldn’t be telling people to bring their whole selves to work — that’s something that happens naturally when you have a great culture where people feel a deep sense of belonging. The reality is that it’s often dangerous for...

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New York Life is one of the oldest companies in America and yet is known for its strong culture of inclusion. In this episode, Kathleen Navarro, New York Life’s Chief Diversity Officer, gives us a behind-the-scenes look at how they’ve done it. Some highlights: why embedding DEI in everything you do rather than making it a separate program will help people make it a priority, how to be process-driven in talent practices to mitigate ...

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In this episode we speak to Michelle King, author of the book The Fix and former Director of Inclusion at Netflix, about why we need to value difference and focus on the lived experience of every person in an organization to really move the dial on diversity, equity and inclusion. You’ll hear Michelle talk through her model, the 4 Ps of equality, and explain why organizations need to be careful to give people the freedom to live ou...

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In this episode, we reveal how organizations responded to COVID-19 and the Black Lives Matter movement, and how it’s defined DEI priorities in 2021. We spoke to DEI experts from some of the world’s largest and most influential organizations and distilled our conversations into a pulse report, State of DEI in 2021. Listen for highlights from the pulse report, including the top three priorities on DEI leaders’ minds right now.

Read t...

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Inchorus co-found Raj Ramanandi explains that companies completely overlook the microbehaviors that make up their culture such as microaggressions and microaffirmations. In fact, investigating your culture with common tools like engagement surveys is a deeply flawed approach. Instead, capturing the tiny moments that matter provides incredible power for understanding the macro cultures in your workplace and prevent incidents of excl...

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In this episode, Sodexo’s Global Diversity & Inclusion Officer Margot Slattery shares how the global food services and facilities management company makes its D&I strategy both globally consistent and locally relevant across 60+ countries and a workforce of 420,000 people. Margot also shares some lessons she learned from her work as an LGBTQ+ activist on how to win the hearts and minds of the opposition, using liste...

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In this week’s episode, we talk to Eric Pliner, CEO at YSC Consulting, about the central challenge of DEI work — will your efforts be effective?

 

Eric shares YSC’s process for guiding clients to envision their desired future and backwards-engineer the interventions and factors required for those outcomes.

 

He details why many organizations’ approaches are well-intentioned but insufficient, why a stand-alone DEI strategy risks bei...

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In this episode Lisa Magill, CEO of the consultancy Aleria, explains why the best way to measure inclusion is by measuring exclusion, how most exclusion is down to actions of direct managers (and what to do about it) — and the top “moments that matter” for an inclusive culture, all based on extensive work with dozens of organizations. Lisa also gives us a look into how Aleria uses a unique mix of complexity science, behavioural sci...

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This is the third episode of a three-part special series on allyship. What makes a great ally? In this episode, we’ll break down the 5 keys to be an effective, non-performative ally — including dozens of practical actions you can take in your organization right away. 

 

Thanks to our guests Corey Flournoy, the Global Head of Inclusion and Diversity at Groupon; Daisy Auger-Dominguez, Chief People Officer at VICE Media; Julie Kratz, ...

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October 9, 2020 31 min

This is the second episode of a three-part special series on allyship. The vast majority of people are well-intentioned and want to be inclusive - but various factors hold them back from stepping up to be an ally. In this episode we dive into the barriers to allyship, and some practical tips to overcome them — including some critique of call-out culture and its nasty older brother cancel culture.

Thanks to our expert guests Daisy A...

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This is the first episode of a three-part special series on allyship. Allyship is critical for building inclusive culture at work. In this episode, we explore what allyship is and some cautions and caveats that have emerged recently, with help from three expert guests: Corey Flournoy, the Global Head of Inclusion and Diversity at Groupon, Julie Kratz, a TEDx speaker, inclusive leadership trainer and the author of the book Lead Like...

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Back in the 1980s, we lived through the Era of the Super Leader. That was when the leader knew best. The leader knew everything. And the leader was a superhero.

In the 21st century, however, things are much more complex, and smart leaders are looking for cognitive diversity. Inclusion and diversity help organizations become innovative, creative, resilient, and agile.

What is preventing leaders from building a diverse and integrated...

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In light of the unprecedented times we’re in as a result of COVID-19, we’re shaking things up slightly to create an episode we hope will be valuable to our community of inclusion and people leaders.

Sir Clive Woodward is the world-cup-winning England Rugby Coach, an expert in building high performing teams, and an experienced executive coach. 

He talked to us about how to cope with crisis, lead through change, and build resilience ...

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Mita Mallick is the head of diversity and cross-cultural marketing at Unilever. We loved chatting to Mita about her part in developing pivotal products that built diversity and inclusion within and beyond Unilever, through her ‘Every Voice Matters. Every Story Celebrated’ initiative, and her work to help Unilever achieve a gender-balanced workforce.

We are particularly excited to launch this episode in the week that Unilever announ...

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In many organizations, accountability for hitting diversity and inclusion targets sits in the wrong place. It might be with a new and inexperienced people leader; it might be with an Employee Resource Group. But you’ll only truly move the dial if accountability for your diversity and inclusion strategy sits with your CEO and your management team. 

That’s according to Dr. Maria Angelica Perez, Global Head of Diversity and Inclusion...

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Psychological safety is the bedrock of inclusion. But the behaviors you need to practice to build it in your team go against your instincts: being vulnerable, admitting you don’t know, embracing failure, giving others candid feedback, asking for feedback yourself. 

Tim Clark is the founder and CEO of Leader Factor, a consultancy that offers elegant, practical, and powerful performance solutions to many industry-leading businesses....

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What is it like to be a woman in technology? It's still a male dominated world, after all, with just 17% of the workforce being women. In addition to gender balance, technology lacks ethnic diversity as well, showing very little black, Asian, or Indian representation. 

We can do better.

Jaqueline de Rojas is president of Tech UK, the association that represents 900 companies in the digital sector in the UK. She is also chair of...

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