My guest today is Brian Chesky, the co-founder and CEO of Airbnb. Our conversation traces the path from his early training as an industrial designer at RISD through the pandemic moment that forced him into founder mode.
He explains why he thinks AI founder mode will demand even more attention to the details and why founders are rarely good early CEOs.
He walks through his eleven-star exercise, which is a way of imagining the most absurd version of a customer experience to achieve product market fit.
We also talk about what changed for him when he stopped chasing adulation and started making things for the love of making them.
For the full show notes, transcript, and links to mentioned content, check out the episode page here.
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Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com).
Timestamps:
(00:00:00) Welcome to Invest Like The Best
(00:02:29) Episode Intro: Brian Chesky
(00:03:07) Studying Industrial Design at RISD
(00:08:30) Why Founders Don't Make Good CEOs
(00:09:02) Founder Mode
(00:12:51) AI Founder Mode
(00:14:41) The End of Pure People Managers
(00:18:42) Consumer AI
(00:21:45) Project Hawaii
(00:25:49) Make the Problem as Small as Possible
(00:29:46) Becoming a Good CEO
(00:32:11) What Brian Learned From Hiroki Asai
(00:36:32) The Eleven-Star Experience
(00:38:48) AI and Creativity
(00:41:44) Making Things for the Love of It
(00:43:36) The Adulation Trap
(00:46:38) The Ham Sandwich Paradox
(00:52:38) Why Founder-Led Businesses Endure
(00:55:14) The Person as the Atomic Unit of Airbnb
(00:59:40) Disrupting Yourself With AI
(01:02:11) Lessons from Bodybuilding
(01:07:55) Hiring as the Most Important Job
(01:09:16) Are Founders Born or Made?
(01:11:04) The Motivation of an Artist
(01:11:47) The Kindest Thing