Episode 5 of Jabber from the hut sees Jon, Sam & Matt discuss the often overlooked subject of client experience within the B2B professional services industry.
They talk about how first impressions count in the B2B industry and making a good first impression both on and offline can be the difference between winning or losing a client.
Sam creates his own buzz acronym which is a personal life goal of his and Jon talks us through the joys and perils of HMRC’s website. The guys also find out how hot the shed can get due to its impeccable insulation.
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