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February 23, 2021 38 min

In this episode, Nancy shares a presentation she gave that the Mid-Maine Chamber of Commerce Business Breakfast on January 14, 2021. Throughout the episode, Nancy focuses on how small businesses can navigate the challenging landscape following COVID-19, including empathetically connecting with your customers during a time of upheaval, building and retaining your network through digital and social platforms, creating a sense of safety within brick-and-mortar stores, and more.

  • Don’t go dark. Listen at 6:16.
  • Embrace technology. Listen at 9:01.
  • Touch your customers without actually touching them. Listen at 21:45.
  • Add a little love to the world. Listen at 25:09.
  • Take a fresh look at your marketing plan. Listen at 26:21.
  • Make it easy for people to find you and pay you. Listen at 27:27.
  • Stay up to date. Listen at 29:55.
  • Share your safety measures. Listen at 31:14.
  • Promote an unplugged world. Listen at 32:00.
  • There is a new sense that life is short. Listen at 34:02.


    Maine Municipal Association:

    Kennebec River Brewfest:

    Trek Across Maine:

    Maine State Museum:

    Kennebec Savings Bank:

    Holy Cannoli:



    Maine Wilderness Guide Service, LLC:

    Joe Pulizzi:

    Front & Main:

    The E-Myth Revisited by Michael E. Gerber:

    The Red Barn:

    Puritan Medical Products:


    Listen to Craig Marshall’s PR Maven® Podcast episode.

    Listen to Fabiana Meléndez’s PR Maven® Podcast episode to hear more on diversity, equity and inclusion.

    Listen to Steve Lyons’s PR Maven® Podcast episode to learn more about the Maine Office of Tourism.

    Listen to Emma Dimock’s PR Maven® Podcast episode.


    Activate the PR Maven® Flash Briefing on your Alexa Device. 

    Join the PR Maven® Facebook group page. 


    Looking to connect:          



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