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October 31, 2024 • 16 mins
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Speaker 1 (00:02):
Joe nine says it's going to be a rainy Halloween
when they say rain shows up this afternoon and it's
likely well, only some very gusty winds. I heard Gus's
highest forty five miles an hour seventy five to the
high forty seven overnight with some clouds and Maydian isolated
shower Sunny tomorrow with high sixty two over night, little
forty one, a couple of clouds and sunny on Saturday,
going up to sixty seven. It's sixty seven right now.

(00:24):
Traffic time.

Speaker 2 (00:25):
Chuck from the UCL Triumphing Center. Count on the expert
team and you see health Orthopedics and sports medicine, no
matter the injury. Same day appointments are available schedule online
at u see health dot com. Sat Pound seventy five
continues to run close to an extra hour due to
an accident above one point twenty nine. Left side is
blocked off slow again through Bachland. There's a wreck eastbound

(00:48):
on the sixth Street Viaduct near Dalton. Chuck King, Vermont
fifty five KRC the talk station.

Speaker 1 (00:55):
A thirty one fifty u KRCD doc station Friday Eve.
The pleasure and the Benefit of talking to iHeart Metadation
nextpert Jay Ratliffe every week at this time, and welcome back, Jay,
love having you on the show. Pleasant, good morning, Congratulations
on the stock trades there, buddy.

Speaker 3 (01:12):
At nine minutes, it was I'm.

Speaker 4 (01:15):
Training my students and occasionally I've got time to look
over my shoulder and yeah, yesterday grabbed a stock and
sold it, grabbed it and sold it in what under
nine minutes for about thirty four hundred dollars. To me,
I've told you that's the worth day.

Speaker 1 (01:30):
You're done.

Speaker 4 (01:31):
You're done all nine minutes, all nine minutes. But yeah, look,
the less time my money's in the market, the more
I like it. But it's interesting because I've been asked
a lot of times about, hey, is the market predicting
who's the next President's right? Where's the money going? And
you know what I do is I keep an eye
on the energy stocks because there's trillions of dollars that's

(01:53):
going to head in that direction if Trump is in
fact elected as president, and right now not a lot
of it is going in that direction, nor is a
lot of it flowing out. So the market's still seeing
that everything is very close and not really telling. But
If Trump is victorious on Tuesday, which I certainly hope
that he is, the energy sector will certainly get a

(02:15):
boost because he's a very energy friendly president. Yes, he
tries to get us back to that, you know.

Speaker 1 (02:22):
Energy independent, and of course that's one area of the
inflation reality that he can change by lowering the price
of gasoline, by drilling more more available on the market.
That's an easy, simple economic lesson. I would argue that
in some way, shape or form, the military industrial complex
also may either benefit or be harmed depending on who

(02:43):
gets into office. But I saw Boeing, every little bit counts,
and in terms of bad news, it just keeps piling
up for Boeing. Here's my curveball for the week for you, Boeing.
Boeing hikes soap dispenser prices by eight thousand dollars. Bottom line,
they've gouged the Air Force with one one million dollars
in overcharges for one single aircraft to see seventeen over

(03:05):
a four year period. And that's kind of scratching the
service of it. But more bad news for Boeing. Maybe
this is something Elon Musk can fix if he's in
charge of getting rid of waste and abuse.

Speaker 4 (03:17):
Well, you know, the libertarian side of you, which I
side with frequently, you look at some of this stuff
and you're just thinking, Okay, government's got a role, but
it's got to be as efficient as it can. And
when you see this kind of stuff, you just shake
your head. And it's when you have examples of just
that's not gouging. That's to me, that's just criminal. When

(03:40):
you are going to that extreme to take advantage of
a situation, it's because you feel like you can't be fired.
You feel like you've got the job forever, and you're
going to make decisions. And Boeing's proven it time and
time and time again, almost as though they're going to
operate out of a sense of arrogance and bothers me

(04:00):
a great deal. You know, you've got the airplane that
came apart, You've got the spaceship that had the issues,
you had one of their satellites that blew up in orbit.
You've got all of these things that are taking place
that have the Boeing label slapped on the side of
the of it, and they just seem to be going
along as though, you know, nothing's really changed. And it's

(04:23):
that because Bowing used to be a great company.

Speaker 1 (04:26):
It did.

Speaker 4 (04:26):
Now they're a company that is anything but great. And
some of the decisions we see with aircraft or as
you indicated on the defense side, makes you think, is
anybody holding these people accountable? And I think the the
you know, very loud answers no.

Speaker 1 (04:42):
Well, this does show what a little accounting oversight can do.
The age did, the did the analysis and inspection revealed
all this. We need more of that in every area
of government. Let's pause. We'll bring Jay rat Live back
to talk about new rules that for refunds. We've got
don't jump in front of the and we got a
passenger suing Jet Blue oddly over an ice cream sandwich.

(05:05):
Plus ub delays more with Jay Ratliffe stay right here
at fifty five ker City Talk Station.

Speaker 3 (05:10):
Well we still have smapd our projects stuff rad I've has.

Speaker 1 (05:13):
He is iHeartMedia aviation expert. He's nationwide and we spend
time with him every Thursday for a few segments, which
is really kind of a highlight of my week because
you know, you make it really easy to transition. My
favorite day of the week, Jay Friday.

Speaker 3 (05:28):
So let's have.

Speaker 1 (05:30):
Some fun, please, So I guess the airlines are not happy.
There is now an automatic refund rule, So explain how
this came about.

Speaker 4 (05:39):
Yeah, again, the Department of Transportation under Joe Biden is
going after airlines. And I've told you before I will
get on the administration for all the stupid things they do,
but when they do anything right, and this is about
the only thing I've seen. They're trying to force the
airlines into better customer service. And they're saying, look, if
you have a canceled flight or a severely delayed flight,

(06:00):
and they defined it so there's no speculations, you know,
subjective nature. Here three hours for a domestic flight, six
hours for international flight. If the delays exceed that, then
you have to at least offer a refund for passengers
if they don't take those flights. And because the flight's

(06:20):
being delayed or canceled. Now, in the past, airlines would
give us those vouchers. And I've talked about the vouchers
for years because the vouchers have normally a one year
expiration date, and they know about eighty five to ninety
percent of the people or more will not use those
vouchers within that timeframe. So imagine writing a check to

(06:41):
a passenger that they don't cash, and that's what many
of those vouchers are. So the government is saying, look,
if you've got a cancel flight or a severely delayed
flight where somebody's not going to be taking it, don't
offer a voucher for future travel. You have to offer
the opportunity of a refund. Now, some people may take
the vouchers and that's fine. Other people that want to
refundel get it. Same thing with the bag fees. If

(07:03):
your bag doesn't arrive within twelve hours of your arrival,
the bag fees are to be refunded. So this type
of thing has been done with some airlines already, but
now the government is forcing airlines across the board to
make sure that these things are done.

Speaker 1 (07:19):
Well, you anticipated where I was going to go with that.
This is something that would benefit an airline to do
on its own, simply because they're differentiating themselves from the
otherwise less generous refund options than other airlines, Like, hey,
you don't have to worry I for whatever reason your
flight gets canceled or delayed. More than that, we will
give you your money back. That's a great marketing campaign.

Speaker 4 (07:40):
Well, and that's what Southwest does right exactly. Excuse me.
They have no change fees and they also have no
expiration date on their vouchers, so all of that is
designed for customer service. And you know, but so many
people travel not because of the best service. They travel
because this airline as the best fares, or like me

(08:02):
with Delta, who and I've had many issues with Delta
over the years. They have the best completion factor of
anybody on the planet. So as a result, I know
that if I book a Delta flight, especially the party
early in the morning, I stand a very good chance
of that flight operating and getting me there on time
or close to it. And that's what a lot of
business people will look at when they travel, is, you know,

(08:24):
who's got the highest completion fit rates so that I
can get to where I need to go without really
having too much disruption along the way. But rarely is
the customer service. And I've seen airlines so many times
over the decades I've been around the industry that have
come out saying we surveyed people, thousands of them, and
they said that if an airline came out with slightly

(08:45):
higher fares but great customer service, that they would go
with the carrier that provided the best customer service, even
if it was at more than the going rate. And
every airline that's tried it has failed because when it
comes down to it, people don't care about customer service.
If I can fly this airline and say fifty bucks

(09:06):
a person, there's five of us going, I just save
two hundred and fifty dollars. I'll go on the airline
I don't like versus spending extra money to fly on
a carrier that might pamper me to death. The market
simply isn't there because consumers are priced driven more than anything,
and that's what they're going to be looking for.

Speaker 1 (09:23):
Understand that, like a grown up, All right, moving over,
Apparently you shouldn't cut it line.

Speaker 4 (09:31):
Yeah, American Airlines is well, there's a term. It's called
gate life. These are the people that gate lines that
we assign the term to quietly attrain ourselves that the
people that try to jump in front of other people.
If you have an airline that has say ten boarding zones,
and it's got one through ten, and you have somebody

(09:55):
who's in zone nine right there on the boarding pass
board with zone nine right board three three is boarding,
so they just kind of step in line with them.

Speaker 1 (10:03):
I've seen.

Speaker 4 (10:05):
I see the whole thing that they can you know,
you know, maybe plea on the sympathy of the gate
agent and be allowed on. Well, now, the thing is
when the agent scans that boarding pass, when Zone three
is boarding and you've got a Zone nine, a very
loud alarm is going to go off. Well, not only
is it going to notify the agent but everybody in

(10:25):
the gate area of what you are trying to do.
The thought is that we can shame these people into
better behavior, and I would I would gladly tell American
They've yet to call me that this is a very
very nice thing to do. But recognize so many people
could really care less. They don't care what you think.
These are the same people cut you off in traffic,

(10:46):
They'll cut you off of the grocery. They'll they will
step in front of you without a thought whatsoever and
look at you like you're the problem. These people will
still get up there and they will be oblivious because
they don't care. I hope it is as a torrent,
but outside of electric shock collars around everybody's neck where
we can zap them when they get out of line.
I don't think an alarm like that's going to do much.

(11:08):
Hopefully it will, and I would love to be proven wrong.
But decades being around people that are traveling that really
don't care alarm, I mean, it's just no. I don't
think you can shame some of these people into better
social behavior because I just don't think some of them
have it in them.

Speaker 3 (11:27):
That's an understatement. That's beautiful, Jay, But I Bryan, if
I taught a psychology class at college, I would take
my class to the airport because you could learn so
much in human behavior just by observing what goes on.

Speaker 1 (11:43):
Isn't that true? And you know there's sort of the
sense of propriety and decency as over the last several
years just dropped off the map. Anyway, moving on, Apparently
ice cream sandwiches can result in a lawsuit.

Speaker 4 (11:56):
Yep. Anytime I see some of the lawsuit, I think
of you. And I've got a question after this that
maybe even quickly answer for me. But there was a
passing your own Jet Blue flight. She got an ice
cream sandwich, which is like really nice because you know
a lot of airlines don't have ice cream sandwiches. Well,
this one was kind of brick card, so she took
a bite of it and she broke her tooth off,

(12:19):
So obviously that's not her fault. She's now suing Jet
Blue because the ice cream sandwich was too cold, it
was too too hard, and Jet Blue should have known
giving that to her that this was not a safe
thing to eat. Therefore, because of the emotional distress she
has gone through and all of the pain and suffering,
she is now going to sue Jet Blue over an

(12:39):
ice cream sandwich. So McDonald's can have coffee that's hot,
be careful because it is, and then you have ice
cream sandwiches that can be too cold. So now probably
nobody's going to get an ice cream sandwich on Jet
Blue forever because they're afraid of that, or they'll come
with a warning label. But so they'll spend thousands of
dollars with an attorney to come up with to slap
on the side of those to say, if it's too our,

(13:00):
you might want to wait a couple of minutes before
you enjoyed this ice cream sandwich that most airlines don't
give you.

Speaker 1 (13:05):
Well, amen to that, and I will say probably right
for a motion for summary judgment on behalf of the airline.
That is an open and obvious potential issue with any
frozen product. Make sure you don't bite down too hard
until you figure out how frozen and hard it is.
It's not going to burn you. If you're not going
to get frozen, you're not going to get frost bite,

(13:26):
so unlike the cup of coffee, which can literally give
you a third degree burns. Even though I don't agree
with that lawsuit, that is an open and obvious thing
that someone should be able to take account of on
their own my theory anyway.

Speaker 4 (13:39):
And well, the law question I was going to ask
you real quick is if you watch the World Series,
you may have seen that fan that took the ball
out of Mookie Bets's glove in right field during the
World Series. It was fan interference and he was obviously involved.
They were escorted out of the stadium. They could have
actually injured the player. Oh yeah, My question is this

(14:02):
Apparently they have season tickets and we have Brave season tickets,
and one of the things that I thought of is
how do the Yankees allow those individuals to keep those
seats because they've interfered They could have actually injured the player.
And if they are allowed to keep those seats and
they again interfere with the player where somebody gets hurt

(14:25):
already having that prior experience that the Yankees are very
aware of. Could the Yankees be liable if a player
goes in there and gets hurt by these people that
interfered before, And because I'm wondering why the Yankees would
not rip those season tickets away from these people after
interfering the way they did, wouldn't the Yankees be liable
if some player gets hurt by that same individual that

(14:47):
the Yankees allowed to keep their seats after already interfering
and grabbing and not assaulting. But you know, interfering with
a ballplayer.

Speaker 1 (14:57):
My industry action is probably say no, because just because
you do a ones doesn't mean you're going to use
that as your modus operanda. You're going to be a
recidivist interferer with players you're not known to do that
did at Once you learn your lesson, you got chucked
out of the game. Presumably you're not going to do
it again. But maybe what they should do is change
their policy to make it obvious by on the back
of this of the the ticket or by providing a

(15:20):
website governing the rules of conduct at a game and
letting you know in advance, you have open knowledge ahead
of time that if you do something like that, you
will have your tickets forfeitted period and a story and
you'll not be allowed to become a season ticket holder
ever again. Kind of like getting thrown on a no
fly list. The more people that know about it, the
more people know about the ramifications for unruly behavior, the

(15:42):
more likely people aren't going to engage in it. So
maybe a ticket policy.

Speaker 4 (15:46):
So of course alcohol sometimes gets.

Speaker 3 (15:49):
Ah, that never happens, all right, thank you for that.

Speaker 1 (15:53):
Let's close out on hub delays, as is always the case, a.

Speaker 4 (15:56):
Lot of weather moving across the country. We've got Chicago, Houston, Detroit, Minneapolis,
Seattle getting hammered by a lot of severe weather today.
Some of these delays are in excess of an hour
kind of moving across the country. So if you're gonna
be flying to or through any of these areas, obviously
be prepared for delays. And if you're towards the West coast,
you're going to be perhaps seeing some turbulence as you

(16:18):
kind of fly over some of these affected areas because
it's a big system moving through there. Turbulence isn't dangerous,
it's just uncomfortable. So keep your seatbelt fastened about you
as you fly that way. You don't kiss the ceiling
if you happen to encounter any unexpected turbulence.

Speaker 1 (16:32):
We have had a few stories like that over the years.
Jay right left, Love you, brother, passed along the best
to your better half, and have a wonderful weekend. Happy
Halloween tea, and I'll look forward to next Thursday for
another discussion.

Speaker 4 (16:43):
Always so much fun. I appreciate my friend, Thank you,
Thanks brother, I do too.

Speaker 1 (16:46):
Five eighth fifty one can buck there see de talk station.
Don't go away, be right back.

Speaker 2 (16:52):
It's this

Brian Thomas News

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