Dr. Dolly Chugh discusses research on the psychological constraints on the quality of decision-making with ethical import, a phenomenon known as "bounded ethicality." She has special interest in unintentional forms of unethical behavior. Dr. Chugh’s research shows that accepting we’re not always good is necessary for growth. Mistakes allow us to learn, so, it’s better to be “goodish” than good. She discusses being aware of bias, diversity, inclusion, and privilege and acting intentionally on that awareness in everyday life. The concept of a growth mindset is based upon humans having a learning mode and a performance mode. In the latter mode, measured brain activity in certain areas declines when an error is pointed out. When a person is in a learning mindset, or a “goodish” mindset, brain activity increases when an error is pointed out and learning is activated. Dr. Chugh emphasizes that we need to look at ourselves first in order to become the good people we mean to be. Regardless of our race, gender, sexual orientation, or religion, understanding and accepting our fallibility is a prerequisite for growth and becoming a better person.
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