Within the Trenches

Within the Trenches

9-1-1 where is your emergency is what people hear when they call for help, but what is it really like to answer a call during someone’s nightmare? What is the impact on the first responder answering the call? Put on the headset each week to get a glimpse into the world of emergency dispatch, and imagine listening.

Episodes

March 13, 2024 69 mins

Ep 535 features Ashley, 911 Professional with Rockland PD & Fire, and Greg, 911 Professional with CAL Fire, both out of California. 

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Episode topics –

  • Ashley's 911 story

  • Greg's 911 story

  • Trusting your instincts

  • Connectin...

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Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 534 features Deb, a Psychiatric Clinician, 911 dispatcher, and EMT.

Episode topics –

  • Deb recounts her journey in dispatch, including her ability to thrive with ADHD and the contrast in training environments across different agencies.

  • <...

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February 29, 2024 72 mins

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 533 features Ashley, your friendly neighborhood dispatcher from Elkhart City in Indiana.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Discover what lies beyond the emergency commun...

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February 21, 2024 35 mins

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

E...

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    February 14, 2024 44 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Rich's 9-1-1 story

    • Dynamic transformation ...

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    February 7, 2024 57 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Libby's 9-1-1 story

    • The Challenges and Me...

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    February 1, 2024 72 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Sondra's 9-1-1 story

    • Unforgettable rescues

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    January 27, 2024 70 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Reese's 9-1-1 story

    • The importanc...

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    January 19, 2024 90 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 527 features Hannah, CTO w/Jacksonville Sheriff's Officer, FL.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Hannah's 9-1-1 story

    • Heartbreaking police chase tragedy

    • ...

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    January 10, 2024 68 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 526 features Rhianna, Training Supervisor, and Peer Support Lead with Salt Lake Valley Communications Center.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Rhianna's 9-1-1 story

    • <...

    Mark as Played
    January 5, 2024 26 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 525 features Open Mic stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Open Mic stories

    Mark as Played
    December 29, 2023 57 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 524 features #IAM911 stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED.

  • Mark as Played
    December 22, 2023 63 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway.

    Purchase your copy of Imagine Listening on Amazon

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • ...

    Mark as Played
    December 11, 2023 65 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 522 features a book reading of Imagine Listening - Your worst day is our everyday by its Author, Ricardo Martinez II.

    Purchase your copy of Imagine Listening on Amazon

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics...

  • Mark as Played
    November 30, 2023 69 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 521 features Desiree, CTO, and Telecommunicator III out of Bentonville PD, Arkansas.

    Sponsored by

    INdigital - Facebook | L...

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    November 22, 2023 87 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 520 features Jeremie Meyer, RPL, Public Safety Communications Leader.

    Episode topics –

    • Jeremie's 9-1-1 story

    • Life lessons from a public safety career

    • ADHD and Work

    • The importance of recognition

    • ...

    Mark as Played
    November 15, 2023 30 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 519 features Open Mic stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Open Mic stories

    ...

    Mark as Played
    November 8, 2023 45 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 518 features #IAM911 stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS...

  • Mark as Played
    November 1, 2023 75 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 517 features spooky and creepy stories that were submitted for the Halloween episode of Open Mic Live.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Spooky public safety stories

    As alwa...

    Mark as Played
    October 26, 2023 27 mins

    Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 516 features Open Mic stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Open Mic stories

    Mark as Played

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