Breath of Fresh Air Dental Podcast
Amanda DeMoura and Sarah Hamlin deliver a podcast dedicated to helping dental professionals navigate the intricacies of running a successful dental practice. Whether you're a seasoned practice owner, new dentist, or a dental professional looking to enhance your managerial skills, this podcast is your go-to resource for valuable insights, expert advice, and actionable strategies. Amanda and Sarah bring to the table lengthy careers in both clinical dentistry and practice administration. They now preside as the CEO and COO of Essential Dental Services, a dental billing and outsourcing company. Whether you're seeking to expand your business, improve operational efficiency, or enhance patient satisfaction, The Breath of Fresh Air Dental Podcast is your ultimate guide to unlocking the full potential of your dental practice. Tune in, subscribe, and join us on this exciting journey towards practice excellence and success. Experience the perfect blend of a relaxed atmosphere and candid discussions that dive into today's relevant topics.
Episodes
In this episode of Breath of Fresh Air, Amanda and Sarah are back from a little podcast hiatus and diving into one of their favorite topics: dental startups.
Starting a new dental practice is exciting, but while many doctors are focused on equipment, branding, construction, and design, revenue cycle management can easily get pushed to the back burner. The problem? Billing issues, ...
This week, we're joined by Jen and Danielle, the co-founders of Mint Preventative Dental Spa - an independent dental hygiene practice in Maine that's making preventive care feel more like self-care. We talk about how Mint went from lunch-break brainstorming sessions to a real-life startup, what it takes to build a patient experience that people actually look forward to, ...
We can't believe it – our podcast just turned two. 🥳 Thanks for being here with us through the toddler stage. We kick off with a little real life – Halloween costumes, comfort shows, and travel plans – then dive into a look back at your top-played episodes and what's changed since we first hit publish.
What we revisit
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Office Manager or Dental Consulta...
Marketing doesn't have to be expensive, complicated, or outsourced to a big agency that doesn't know your patients, your community, or your vibe. In this episode of Breath of Fresh Air, we sit down with Jaclyn Nona, founder of Clever Dental Co, to talk about how dental practices can bring marketing in-house, empower their teams, and build real, authentic connections with patients.
Navigating Dental Law with Attorney Justin Withrow: Audits, Compliance, and Best Practices
In this episode of the Breath of Fresh Air Podcast, we're pulling back the curtain on one of the most intimidating (and often misunderstood) sides of dentistry: the legal side. We're joined by dental attorney Read more
In this episode of Breath of Fresh Air, Amanda and Sarah are joined by Micheline Hawley, Director of Sales and Customer Service at Frontier Dental. From real-talk stories about bulk order blunders to a behind-the-scenes look at procurement strategies that actually save your practice money, this episode is full of fresh insights that will have every office manager rethinking their supply closet.
Micheline...
In this mid-year check-in, co-hosts Amanda DeMoura and Sarah Hamlin are catching their breath (and maybe pulling on some fuzzy socks) as they reflect on what 2025 has brought to dental practices so far—and what's coming next. From hygienist shortages and hiring shifts to in-house marketing trends, tech fatigue, smarter supply strategies, and the power of real human connection, this episode is your summer sanity reset.
...In this episode of Breath of Fresh Air, Amanda and Sarah are diving into how to pick the right dental conference for you (and your practice). With so many options out there—from massive trade shows to intimate boutique events—it's easy to feel overwhelmed or unsure where to spend your time and money.
They're breaking down how t...
This week, Amanda and Sarah dive into one of the most important (but often overlooked) keys to running a thriving dental practice—CULTURE. Whether you're a dentist, office manager, or the MVP at the front desk, your office culture sets the tone for everything: hiring, teamwork, patient experience, and even that vibe when you walk in on a Monday morning.
In this episode, we cover:
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What...
🎙️ Episode 17: "AI Nation: Is Your Front Desk Role Safe?"
Hosts: Amanda DeMoura & Sarah Hamlin
Length: 52 minutes
Topic: The real role of AI in dental practices—and how to leverage it without fear
🧠 What We Talked About:
AI is here—and it's not ...
In this episode of the Breath of Fresh Air Dental Podcast, we're chatting a bit about the brand story of Essential Dental Services. From its inception to its impact on the dental industry, we explore the journey that has shaped the company (now DayDream Dental) into the best dental billing company in the industry!
Join us as we discuss the challenges, milestones, and core values that have driven Essential Dental Services to success...
Episode Overview: In this episode of The Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin explore a crucial question for dental practices: When should you consider hiring a dental office manager or a dental consultant? Whether you're a new practice owner or an established clinic looking to optimize operations, understanding the distinction between these roles can significantly impact yo...
In this episode of Breath of Fresh Air, co-hosts Amanda and Sarah take a deep dive into the latest trends and observations in the dental billing space as we hit the mid-year mark. They explore what's changing in patient payments, the evolving landscape of dental claim appeals, the rising trend of remote dental billing positions, and much more.
Key Topics Covered:
In this episode of the Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin share their invaluable insights on "Top Tips for Successful Claim Submissions."
Navigating the complexities of dental insurance claims can be daunting, but Amanda and Sarah break down the process into manageable steps to ensure smooth and successful submissions. Whether you're a seasoned dental professional or new to the field, this epi...
In this insightful episode of the Breath of Fresh Air Dental Podcast, we dive deep into a crucial but often overlooked aspect of running a successful dental practice: billing practices. Join us as we explore common billing mistakes and provide practical advice on how to avoid fraudulent billing practices. Staying compliant not only fosters trust but also ensures the longevity and prosperity...
In this episode of the Breath of Fresh Air Dental Podcast, we delve into all the different ways specialty offices can successfully generate referrals.
We chat about what to do and what not to do, what kind of treats offices like to receive, the importance of good reporting and much more!
This is a very special, don't miss episode! We're kicking off our guest interviews with a bang! Our guest, Teresa Duncan, a renowned expert in the field, shares her insights and predictions on the evolving landscape of dental billing.
Key Points Covered:
Read more
Episode Highlights:
1. Understanding the Signs: Is it Time t...
Get ready for an exciting episode! Today, we're diving into the world of dental practice management and uncovering the secrets to career growth. Join us as we explore strategies and insights that can take your career to new heights. Our hosts, Amanda and Sarah, are experienced dental practice managers who have achieved great success in their own journeys. They'll share their personal stories and offer v...
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