Business Infrastructure - Curing Back Office Blues

Business Infrastructure - Curing Back Office Blues

Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts. ... Show More

According to professional speechwriter and speech coach Dez Thornton, “A high stakes conversation is anytime you have to communicate and your reputation is on the line.”  The successful outcome of your communication depends on your delivery.  In the most quotable episode to-date, Dez shares the most important thing you need to know about having high stakes conversations and the people, processes and tools you should leverage to close the interpretation gap (what you say vs. what your audience hears).

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