Becoming the Dentist Your Community Chooses

Kiera talks with Chief Operations Manager Jeff and Dr. Andrew Sugg of Green Park Dentistry about identifying your dreams as dental leaders, and finding the path to get there.

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Transcript:

Kiera Dent (00:00)

Hello, Dental A Team listeners. This is Kiera and today is such a special magical day on the podcast. I have two of my absolute favorite human beings. We have known each other for so many years. They are incredible, incredible dentists, practice owners, managers, like you name it. These two men are some of the most brilliant people I've watched in dentistry and I've watched them grow from beginning, very basics.

 

to this masterpiece of their life, of their community, of this practice that I truly think is such an example in this world. So Jeff and Andrew, welcome to the show. How are you today?

 

Jeff & Andrew (00:33)

Great, thank you for having us. Doing well, thank you for having us.

 

Kiera Dent (00:37)

You're so welcome. And I know it'll get a little weird, because when there's three of us here, it's always like, who's supposed to talk? So I'll try really hard to just call someone out. But honestly, guys, how does it feel to be, and I'll ask Jeff first. So again, I'll just riff through this. How does it feel from when we first met to where you are today? How does it feel? What would you even say? What's a word? Or what's the expression of where you started to where you are today? How was that experience for you, Jeff?

 

Jeff & Andrew (00:42)

Yeah.

 

⁓ if I had to sum it up in a word, looking back at myself in this experience, I think my younger self would look at today and be astonished that one, this is the career path I'm in that I didn't set out to. ⁓ you know, two, I started in this dental industry with zero experience other than knowing Andrew and listening to what he talks about when he comes home, to today.

 

that we have gone from a team of seven in this tiny building with five ops we started with to now a team of 20, 17 ops in a 16,000 square foot building. I literally cannot, I have to pinch myself being like, we did this, take a minute, let's reflect. I'm still kind of coming down from all of the renovation and the moving and calibration. ⁓

 

So every now and then I have to remind myself like, wait, this is our place, we did this. So take a minute and reflect. And I'm still kind of battling with that because I'm used to going full force. So I'm astonished.

 

Kiera Dent (02:16)

It's amazing.

 

And Jeff, I'm so glad you said that. we've known each other. Jeff and Andrew have been clients of ours for years. This is like a client spotlight where we bring on people to just, I think, share their journey, share their experience. And for me to have like a proud mama moment of just being so freaking proud of where you are. And I agree, I'm astonished. It's not something when I met you too that I thought, would it be capable? But I do think it's all for all of us, like a pinch me moment. And for me,

 

What I love is seeing my favorite humans just flourish. And I feel like you guys give back to your team, you give back to your community. You're the good guys that I always want to win. And so I'm your biggest raving fan over here. Yes, have the life, have the experiences, do the things because you're just amazing humans that are contributing so much to this world. So I love that. Andre